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Value and commitment

• Our highly-trained team plan your holiday in Colombo – and we are always only a phone call away whenever you need us.
  
  
• We offer such competitive prices that there is no point struggling on alone.
  
  
• Our instant online booking service comes with the added advantage of a personal sales consultant.
  
  
• For our acclaimed  tailor-made service we will guarantee to match any price for an identical tailor-made holiday.
  
  

Financial stability

Red Dot has followed sound business practices from the outset.

• We are financially stable and can adjust to good times and bad.
  
  
• We have no loans or debts.
  
  
• We have supportive relationships with suppliers that benefit us in challenging times.
  
  
• Our flight holidays from the UK are ATOL-protected.
  
  

Reduced risk of fraud

There are increased dangers of credit card fraud for independent travellers in many parts of the world -- including Sri Lanka. Reduce that risk by booking with Red Dot.

• Credit/debit card payments are made on our secure online payments system.
  
  
• We operate under a clearly-stated anti-fraud code to protect your personal information to the fullest extent.

Knowledge and experience

We do not just visit Sri Lanka occasionally, whizzing around the island to check out a few new hotels.

Our dedicated and talented Sri Lankan team know the country intimately. We are always eager for new discoveries. We work ceaselessly to provide the profiles, the pictures, and the assessments that we know you need to rely on.

Anyone can put a few Sri Lanka hotels in a brochure, or design an attractive website, and proclaim themselves as experts.

But Red Dot's expertise and high levels of customer care has been proved worldwide since 2001.


Supportive relationships

We have a trusting and supportive relationship with all our suppliers and we recognise the importance of fairly representing our clients with these suppliers at all times.


Great feedback

Read our feedback and find out how highly we are rated by the vast majority of our customers.


Fair policy on refunds

Red Dot voluntarily returns all recoverable cost, above and beyond our Booking Conditions, in the event of all cancellations.


Extra peace of mind

For your extra peace of mind, your booking is with a UK limited company, operating under EU travel regulations.

• We cater for travellers worldwide but if you fly with us from the UK you also gain the benefit of full ATOL protection on all flight-related holiday
  
  
• All Red Dot's bookings operate under clearly-stated, legally-acceptable booking conditions - unlike many of our rivals who act merely as facilitators and accept no legal responsibility.

Flexibility and independence

We always strive to tailor your itinerary to your exact wishes. Whether you are looking for a full holiday package or just a night in a favourite hotel, we will provide knowledgeable and independent advice and committed personal service.


The best choice of accommodation

No company offers a more varied choice of Sri Lanka hotels than Red Dot -- from rural hideaways to favourite beach haunts. All of them are checked and assessed on a regular basis.

Our island tours can possess the extra little touches that will bring them alive. Our highly-regarded drivers operate under a Red Dot code encouraging good practice between driver and client. We can also offer self-drive car hire, train travel or (for the luxury traveller) an internal sea plane or helicopter service.


An unrivalled range of set tours

• Luxury tours: an enticing selection of opulent villas, stylish hill-country retreats or boutique hotels.
  
  
• Sports holidays such as cricket golf, cycling and horse safaris.
  
  
• Nature holidays such as wildlife safaris, island treks, birdwatching or fishing.
  
  
• Adventure holidays that might take you surfing, hot-air ballooning or white-water rafting.
  
  
• Weddings and honeymoons.
  
  
• Holidays in accommodation ranging from exclusive villas and boutique hotels to hill-country bungalows, family beach hotels to backpackers' haunts.
  
  
• Cultural holidays that avoid the major tourist destinations.

Responsible tourism

We campaign for responsible tourism, oppose sharp practice and support Sri Lankan charities.

We employ Sri Lankan staff and benefit Sri Lanka.


Ask Five Simple Questions

• Does the company offer value for money and a committed personal service?
  
  
• Does the company really have specialist knowledge?
  
  
• Does the company offer proper booking conditions and official licensing that you can trust?
  
  
• Will the company respond flexibly to your individual needs?
  
  
• Does the company deserve your trust?
  
  
• Is the company financially stable?
  

We hope to see you soon.
The Red Dot team