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Sri Lanka Holidays - Customer Feedback

All comments below are from Red Dot travellers. We do edit feedback -- in the same manner, for example, as a newspaper may edit a letters column. All feedback is invaluable -- and influences our recommendations and the way we work in the future.

April 04, 2018 : Bernard (chauffeur-guide) was brilliant. He was very helpful and knowledgeable. A good safe driver and always available to help (even when Charlotte was sick in the van!).

Clove Villa, Kandy: Definitely the best hotel experience of our trip (although Villa Hundira was also fabulous).

The Yala Adventure, Yala: Good accommodation but excellent wildlife experiences with a great naturalist.

Paradise Beach Club, Mirissa: Great location but not a good hotel. Evening food buffet was poor, room smelled badly (drains in the bathroom, we informed them) and on 2 of the 3 mornings we awoke to find cockroaches in the room or bathroom. Pool was great and the beach location was superb but the hotel room was not pleasant. Didn’t spoil our tour but we thought you should know.

General feedback: All in all, we had a fabulous time and will recommend you to any of our friends who want to visit your magical island. Thank you for all your help!

-M.P, England

April 01, 2018 : Sri Lanka was amazing. Wish we could have stayed longer to lessen our travel time. I’ve been on a number of trips - and this is a first but we thoroughly enjoyed the walking tours - both in Colombo and Galle ... the Tour guides were fantastic. So much so that I went back into your website to see if you did Tours for other countries.

-N.E, Hong Kong

February 25, 2018 : We had a fantastic trip, thanks for all your effort in the booking process. We really enjoyed all our different accommodation, the only slight problem being that the Stoneyhurst didn't have a cot for Otis as requested. This was rather inconvenient. The only other thing that didn't go quite as planned was the train ride, as we had been booked on a late afternoon train, which meant we would be arriving in the dark, and were not in second class ass requested. But our fantastic driver managed to sort us new tickets, but I believe this was a lot of effort on his part, which was greatly appreciated. Other than that everything was great. The last villa, Samudra House, was particularly lovely, and I do hope we can return there one day.

-L.H, England

February 18, 2018 : We had a very good trip - all the hotels were great, each in a different way. If I were doing it again, I would perhaps make a couple of changes about how long to stay in various places, but really the whole trip was wonderful. Rohan was an excellent driver and guide. He is very knowledgeable about your country and gave us much interesting information. And your country is very beautiful, with lovely friendly people.

-I.M, France

February 06, 2018 : 2 For 3 days at the end of the trip it was impossible to contact Red Dot by phone, text or email, even the emergency number was never answered and there was no facility to leave a message. I understand that there was a period of holiday but to fail to respond on an emergency number for at least 72hrs is not satisfactory and doesn't do Red Dot any credit. Once again thanks for your contribution to a great visit to your wonderful country, we look forward hopefully to being in touch again in the future.

KK Beach, Habaraduwa: This was really good in respect of location, standard and staff. We did find the Restaurant and Bar overly expensive especially compared with other hotels on the trip of equal quality e.g. 98 Acres. I know other guests felt the same and took every chance to eat out. It would make us think twice about staying again.

-A.T, England

January 30, 2018 : We enjoyed every aspect of it and loved all the hotels, large and small, in which we stayed, perhaps in particular the Ceylon Tea Trails property Tientsin. We could have done with a third night there and also The Last House in Tangalle which is so idyllically situated. All the drivers were excellent and I would like to mention Dilruk our chauffeur-guide in particular who was an excellent guide as well as driver. He was very enthusiastic and encouraged us to see everything. We saw a lot more than just Geoffrey Bawa buildings including elephants and temples but of course now realise that there is far more to see and we hope to make another visit to Sri Lanka before long to enjoy all the other experiences the island has to offer.

-D.B, England

January 26, 2018 : I especially wanted to let you know how impressed we were with our chauffeur-guide Janaka Rasanga. Janaka has an exceptional knowledge of Sri Lankan birds and wildlife which really enhanced our enjoyment of the trip. He was very patient waiting for me to take very many photos, and, as a result, I have ended up with a great photographic record of the holiday. He was also able to explain about Sri Lankan history and customs, which added useful context to the places that we visited. Janaka was friendly, polite and professional and went out of his way to help us at every step. He ably stepped in when the Galle Forte guide failed to turn up on 25th Jan. All-in-all, we really enjoyed the holiday, and I am happy to recommend Red Dot (and Janaka) to our friends.

-A.J, England

January 20, 2018 : Hensley made our holiday very special. We cant say enough positive things about him. Many thanks.

General feedback: Red Dot are excellent at what they do. Great staff. Thank you for a wonderful holiday.


January 15, 2018 : The best holiday with Red Dot. A beautiful country with so much to see.

-L, UK

September 23, 2017 : We had a wonderful holiday in Sri Lanka and everything went smoothly. Our driver/guide, Lakshman was an excellent driver and his knowledge of Sri Lanka and history was outstanding, we had many interesting conversations with him about your country. Choice of accommodation was fantastic – all varied and so beautiful. We found the Sri Lankan people very friendly and I have been telling all my friends they should put Sri Lanka on their bucket list!

-VC, Australia

September 03, 2017 : We had the most amazing time and everything worked very well. Our driver, Brian Kenny, was exceptional - he drove well, organised visits for us and advised us on what to see. He was very pleasant company and really helped make our holiday a success, nothing was too much trouble for him – he even asked for a shop in Trinco to open so that I could buy my husband a sarong for his birthday!!

General Remarks: The hotels that we stayed in were all extremely good - the Kudakalliya at Arugum Bay was very special and in the most beautiful location and the service was so good, the couple who run it were very helpful and cooked us the most delicious dinner and took us on a boat on the river before breakfast which was beautiful.
Both the Kelburne Mountain View and Ferncliff were also amazing places to stay – the views from Kelburne are incredible.

All the staff in the hotels were very helpful and friendly and all served delicious food, we think that dinner at Kudalalliya was the best meal we had on our trip but it was a close decision!!

The Galle Face was a great place to stay for 2 nights at the end of the holiday.

-EB, England

September 02, 2017 : The vacation is simply amazing. The choice of hotels is really wonderful and the level of service in each hotel is fabulous. All the hotels are offering us anniversary cakes on our arrivals which so nice of them. We would like to thank you for taking care of such detail that it is our second wedding anniversary. Dilshan’s service was wonderful. He was very nice and friendly, very knowledgeable and punctual. We would like to thank Red Dot Tours for all the service and would definitely recommend you to our friends and family.

-RS, Lebanon

September 01, 2017 : Lakshman (chauffeur-guide) was very friendly, attentive, warm and helpful. He drove very carefully and is a great guide.

Jetwing Lagoon, Negombo: Delicious food.

Mud House, Anamaduwa: Brilliant service - very warm, helpful, friendly staff who made our stay very special .

Heritance Kandalama, Kandalama: Beautiful building! Buffet restaurant was a bit noisy and stressful. Nice tables outside.

Sir Johns Bungalow, Knuckles: Amazing views from our room and lunch table. Brilliant location.

Mandira Strathdon Bungalow, Watawala: Very friendly service. Sri Lankan food lovely, western not quite as good.

Borderlands, Kitulgala: White-water rafting and canyoning were great fun! Good guides. Lovely location.

Villa Talangama, Talangama: Beautifully-designed interiors, really lovely garden. Delicious food - best meal of the trip! Very friendly staff.

Sigriya Rock Fortress: Definitely worth doing, but it was very busy as it was a Poya day. May have been best to climb on another day.

Spice Garden : Interesting, but there was a lot of pressure to buy something. Shop was very expensive.

The Tea Factory : Interesting. A good rainy day alternative to Adam's Peak.

The Negombo Fish Market : Good.

General remarks: We had a great tour of Sri Lanka. The accommodation was all very special and varied in terms of type and location, which made the holiday particularly enjoyable. The people have all been very warm and friendly, especially our chauffeur-guide Lakshman. Thank you very much for a lovely two weeks!

-S.B, England

August 31, 2017 : Great job, very professional.

Galle Face Hotel, Colombo: A bit old.

-A G, Portugal

August 28, 2017 : Dulsan (chauffeur-guide) is wonderful. He is very nice, friendly, punctual and knowledgeable. We would like to thank Red Dot Tours for the service they have provided us. We would definitely recommend Red Dot to our friends and family.

General feedback: The vacation is simply amazing. Your choice of hotels is really wonderful and the level of service in each hotel is fabulous. We were given a forest dwelling at Jetwing Vil Uyana upon our arrival and were upgraded to an Ocean View Studio at Uga Bay. All the hotels offered us anniversary cakes on our arrival which was so nice of them. We would like to thank Dinu (Consultant) for taking care of such details.


August 23, 2017 : Great. Comfy vehicle.

Horathapola Estate, Horathapola: Lovely place and people. Greatly appreciated the salt water pool!

Amaya Lake, Dambulla: Bathroom not clean. Food expensive!

Bougainvillea Retreat, Victoria: Amazing place in all senses. A must!

Borderlands, Kitulgala: Great experience. A little nervous about bugs and leeches in the toilet.

Mandira Dickoya Bungalow, Dickoya: One bed did not have a mosquito net - got lots of bites.

Apa Villa, Thalpe: We could not swim in the sea.


August 17, 2017 : Jagath was a fantastic guide and person to meet.

Villa Hundira, Negombo: Excellent place. We were sorry we only stayed one night.

Heritance Kandalama, Kandalama: Very loud and impersonal. Excellent setting but not recommended.

Villa Talangama, Talangama: Excellent 48 hours before we left the country.

-N.O, Britain

August 13, 2017 : We are very pleased with the trip, it was well worth it. The first 2 hotels were fantastic, the last one not so great (food is lacking), maybe a more western hotel in Colombo may have been a better choice. We thought the tour content was perfect, we enjoyed every moment of it, and would not change it at all. Malinda, the tour guide was a really nice person, very knowledgeable, interacted very well with all members of the family, the kids liked him a lot. He made sure we were looked after well in terms of restaurants, tour tickets, hawkers, etc.

-MG, Singapore

August 07, 2017 : We are back and had a wonderful time. Sri Lanka was a great destination and Sunil was a superb guide. Everything ran so smoothly, every location/accommodation terrific. The only hitch was that initial deposit issue which ended up costing me £50 trying, and failing, to pay into Red Dot's Sri Lankan account.

-NS, England

August 06, 2017 : Excellent

Prashan (chauffeur-guide) was exceptional.

Minneriya National Park: Very Good

Millenium Elephant Foundation: Excellent

Yala National Park: Very Good

Dambulla Cave Temple: Very Good

Rothschild Tea Plantation: Excellent

-J. P. P

July 27, 2017 : Shalini replaced Jonah after our departure.

Pinnawala Elephant Orphanage: A big disappointment - a very sad place for the elephants.

Minneriya National Park: Too many people / jeeps.

Pigeon Island: Beautiful place, too many people.

General remarks: Very good first holiday to Sri Lanka. People are helpful and landscapes are beautiful. No respect of the environment. Journey from Dalhousie to Ella was too long and we would have liked to visit Nuwara Eliya.

-N.K, French

July 17, 2017 : We had a great trip. Our chauffeur-guide Ranjith was very good, helpful and caring. All of our accommodation and the services provided were excellent – great staff. A fantastic holiday with friendly people. Thank you Red Dot!

-UD, New Zealand

July 09, 2017 : Always friendly. Made sure we were very happy.

The Wallawwa, Kotugoda: Beautiful hotel.

Ulagalla Resort, Anuradhapura: Great service.

Elephant Stables, Kandy: Lovely place.

Leopard Trails Wilpattu, Wilpattu: Great food - best of the trip.

Kandy Walking Tour: Amal (guide) was excellent.

General remarks: Fantastic trip. Our chauffeur-guide Ranjith was very good, helpful and caring. All our accommodation (and service provided) was excellent. Great staff, friendly people. Thank you!

-U.D, New Zealand

June 29, 2017 : Did not hear from Janani during two week tour.

Bandu (chauffeur-guide) was quite outstanding. He gave great insight into the history and people of Sri Lanka. He is a great asset to Red Dot Tours.

Jungle Beach, Kuchchaveli: Beach bar and dining experience disappointing. Very expensive, could be done so much better.

Uga Bay, Pasekudah: Cooking lesson cancelled. Same spices used in all food.

Gal Oya Lodge, Ampara: Snorkelling was fantastic. Cooking class incredibly disappointing - not the standard we expected.

Elephant Stables, Kandy: Would have been better to be in a hotel in Kandy itself so we could walk around the town.

Ceylon Tea Trails Norwood, Dickoya: Outstanding!

Minneriya National Park: Highlight of the trip.


June 27, 2017 : Responses to emails and queries far too slow.

Fantastic driver and excellent guide - a real pleasure to have him.

-K.K, Australian

June 21, 2017 : Priyantha (chauffeur-guide) totally made our tour. He was wonderful - very smart, friendly and knowledgeable.

-D L, Baharain

May 19, 2017 : We had a wonderful trip - a balance of sight-seeing, culture, wildlife and relaxation. The whole journey has been much more than we expected. Great people, wonderful country and awesome guide. Highly recommended to all.

Randoni Villa, Katunayake: Pool area needed repair - bit shabby

Sigiriya: A great morning. A bit scary in parts but views were worthwhile.

Temple Of The Tooth: Incredible.

Little Adam's Peak: We highly recommend climbing in time for sunset.

Polonnaruwa: Loved it, especially as we visited on the sacred full moon day.

Dambulla caves: Great to see - worth the walk.


May 05, 2017 : We were overwhelmed by the beauty, friendliness, culture and nature of Sri Lanka! Travelling with our chauffeur-guide was very convenient and we were in very good hands. The itinerary was very well-balanced between beach, culture and nature. We will come again.

-PF, Holland

April 23, 2017 : We were astonished by the beauty, culture and nature in Sri Lanka and the friendliness of its people. It was very convenient travelling with our chauffeur-guide Wipul and we were in very good hands. Our tour was very well-balanced between beach, culture and nature. We love the curd! We will come again.

-PF, Netherlands

April 22, 2017 : Ikshula (consultant) was very professional, honest and helpful in planning the tour.

General remarks: Safari was excellent. Train ride from Ella to Nanu Oya was beautiful - not sure if 1st class is really better though. Van was clean and comfortable with great air- conditioning. Guide service was above and beyond our expectations and much appreciated - Bonifus (chauffeur-guide) gave great reccomendations of places to visit on the way and helped us translate when necessary.

We created our own customized tour and it was a huge success. We saw and enjoyed all of the experiences exactly as we had hoped. We are very grateful to Red Dot for making it a reality.


April 20, 2017 : Nuwani (Consultant): Nuwani provided constant ongoing support in a friendly and caring manner for the full month before we departed and after we arrived when we stopped at Red Dot to meet with us.

Newman (Chauffeur/Guide) should do more research regarding routes before leaving to drive. Often was using GPS in one hand and driving with the other. Overall, excellent help and support. However he took us to a spice hotel garden in Matale without explaining that it is just a tourist trap. Overall, Newman was very friendly and caring but often complained about his accommodations.

Forest Rock Garden, Anuradhapura: Anuradhapura: A beautiful and unique setting - very peaceful forest rock garden compliments and enhances the experience of the ancient site. The young men serving meals were delightful. A perfect start to our tour with Red Dot Tours.

Elephas Resort, Sigiriya: Overall, nice grounds and friendly staff. The A/C in the room was dripping water. Poor Wi-Fi and bad smell in room when A/C was off.

Corberts Rest, Knuckles: Absolutely breath-taking views all around would make this a “6”. However, the road up about 23 km took close to 3 hours to drive up and was very uncomfortable due to the condition of the road which was awful.

St Andrews Hotel, Nuwara Eliya: An outstanding 4 night stop in our journey. Highly recommended.

General Remarks: Corbert’s Rest - Train from Kandy to Nuwareliya in spite of the wonderful views, we were very disappointed with poor organizational planning of Reddot tours regarding this part of our experience for three main reasons. * Clearer information should be provided by RDT regarding the awful condition of the road. It was actually quite dangerous in parts and made the visit in this section less than it could have. * The only trek or hike that was made available to us when we were there was to walk on the same broken tar road we drove up. This should not be considered a hike or trek. * The timing based on the distance and the road condition to come down to catch the train from Kandy to Nuwareliya was impossible. We would have had to leave Corbert’s at 3:30 AM in the dark with possibility of not getting to the station on time. I will communicate more by email. * Nuwareliya, a wonderful location and experience! Horton plains a must to visit. If you go, walk slowly and take in the sights and sounds. Most visitors walked quickly through in order to take 100 pictures of themselves at each vista.

General Feedback: You may use feedback in website. We will email Reddot Tours with many thanks when we return to the US. Overall, it was a great 2 weeks of our total of 5 weeks in this beautiful country. Keep up the great work!


April 19, 2017 : Sarath (chauffeur-guide) is a great man. He made the long drives and our time in Sri Lanka very enjoyable and constantly made sure we were happy. We are glad to have spent time with him.

Ceylon Tea Trails Norwood, Dickoya: Highlight of our trip. Difficult to get to but worth the drive. Amazing service, beautiful grounds. We will miss this place.

General remarks: We had an amazing adventure in Sri Lanka. We were very happy with the services provided by Red Dot - our chauffeur-guide Sarath was exceptional. Consultants should advise clients on average travel times. We had a great time and a great experience with Red Dot. Thank you Dinu (consultant) for all of your help and patience.


April 17, 2017 : Chamila (Chauffeur/Guide) is excellent

Mas Villa, Kotmale: Akila was amazing - best intro to Sri Lanka.

Aliya Resort and Spa, Sigiriya: Staff not great. Not very attentive and very slow. They also lacked English language skills.

General Remarks: Wonderful stay. Thank you for organizing. It has all been amazing and we can’t wait to come back.

-CH, England

April 17, 2017 : Milroy (chauffeur-guide) has been an excellent driver and guide.

Clove Villa, Kandy: Nice despite hours journey form Kandy, room was a bit dark.

Borderlands, Kitulgala: Great experience.

Kalus Hideaway, Uda Walawe: Least favourite hotel. The room was dark and the roof was leaking requiring a bucket in the middle of the bedroom. The TV was not working.

Galle Face Hotel, Colombo: Great location and view, problem with water in showers.

Lantern, Mirissa: Lovely accommodation however there were frequent power cuts in the night! Service during breakfast was very slow.

-CW, United Kingdom

April 17, 2017 : Dinu (Consultant): We were sent to the tea plantation during New Year when nobody was picking the tea leaves.

Heritance Kandalama, Kandalama: Enormous hotel!

Uga Bay, Pasekudah: Fantastic hotel!

Mandira Dickoya Bungalow, Dickoya: Cosy hotel!

Fort Bazaar, Galle Fort: Magical Hotel

General Remarks: Sigiriya and Polonnaruwa were excellent but Anuradhapura less impressive Very good itinerary suggested by Dinu, although it was a long journey from Passikudah to Dickoya to find all the tea plantations quoted. Whale watching in Mirissa was very well organized and rewarding trip. Wish we had included Yala in our itinerary.

-LB, England

April 16, 2017 : Mohammad Thasim (chauffeur guide) was great!

Wild Grass Nature Resort, Sigiriya: Excellent small place.

General Remarks: Hikes to Sigiriya and little Adam’s Peak should not be missed! Fantastic views. Thanks to Mohammad, in particular when we had to take it easy and refuse activities due to the children. Local payment option for UR (UR Account) would be much appreciated.

-PZ, Slovenia

April 16, 2017 : Booking process was clear with very prompt responses.

Dylan (consultant) was very kind, helpful and friendly and gave prompt replies. He was always happy to explain about Sri Lankan history and culture.

General remarks: We had 10 wonderful days travelling with Sujith (chauffeur-guide) from one side of Sri Lanka to the other. He is punctual, wonderfully kind and very happy to talk about Sri Lankan history. He also taught us some helpful Sinhalese words and recommended fantastic little restaurants. We had a wonderful time in Sri Lanka.

-C.J, Australia

April 15, 2017 : Fernando (chauffeur-guide) is a great guy, friendly nice and courteous.

Cinnamon Lodge, Habarana: Great hotel!

Avani Bentota Resort and Spa, Bentota: Ok but did not get room before 17:00

Amaya Hills, Kandy: Ok, but not fabulous.

-SL, Singapore

April 14, 2017 : Booking process: Response time to email could have been quicker on some occasions and initial itinerary did not quite fit our requirements

Kosala (chauffeur-guide) was an excellent driver and drove considerately and carefully. We had one mix up on the train journey which resulted in us getting off at the wrong station. A little more information would help.

Khomba House, Alankuda Beach: Fantastic staff and a very relaxing stay, A/C would be good because it was very hot. The dolphin trip was great and it was nice to be able to use the nearby pools.

Kassapa Lions Rock, Sigiriya: The interconnecting room worked very well for us. We were made to feel very welcome and it was a great base for the cultural triangle, it exceeded expectations.

Clove Villa, Kandy: The food, room, pool and staff were excellent. The only downside seemed to be the location, it took a long time to get to the place we wanted to see.

Kelburne Mountain View Cottages, Haputale: The room felt a bit damp and we would have preferred a double bed. Overall the accommodation could do with an upgrade and Wi-Fi but the view was stunning, very good food and the location was ideal for the things we did.

Cadjan Wild, Yala: We were happy as there weren’t many people staying so it was lovely and peaceful and we had the pool to ourselves. The staff were excellent. Wi-Fi would be useful here.

Dolphin watching: Brilliant, the boat picked us up from the beach at Khomba House.

Kaudulla safari: An amazing experience the guide was very good and we saw so many animals.

Sigiriya: Managed to climb to the top, thanks to Kosala on advising to go early.

Village tour: Good tour we enjoyed seeing the wildlife and local farm.

Ritigala: The guide was very good and it was an interesting experience, nice and cool in the hot weather.

Kandy Lake Club: Very interesting and entertaining.

Kandy Botanical Garden: We would have enjoyed staying here for longer, beautiful trees and garden.

Temple of the tooth: Interesting but it would have been nice to have a guide.

Tea factory: We all enjoyed seeing how tea is made.

Little Adams Peak: A good walk and great views.

Jungle safari Yala: We didn’t see any leopards and still saw plenty of wild life. A great experience.

General comments and feedback: Overall we have had a great experience in Sri Lanka, such a beautiful and diverse country. Kosala drove us very well and we felt very safe in his hands which is really important with two young children. The staff everywhere was so friendly and helpful and made us feel very welcome. The itinerary worked well, although I think the location in Kandy and the hill country could have been better to fit with the activities we did in those areas. We have loved the food and seeing so much wildlife. Thank you Red Dot!

-OM, United Kingdom

April 12, 2017 : Shalini (consultant) was always friendly and accommodating on email. We contacted her once during the holiday and she sorted out the problem straight away.

Hensly (chauffeur-guide) was a very friendly, considerate guide. We enjoyed his company and knowledge. He works very hard and we felt that we were in very safe hands.

General remarks: Our favourite experiences included the Millennium Elephant Foundation, walking along a beach by the mangroves in Tangalle, Rekawa Turtle Sanctuary, Village Rider, tea factory and spice garden visits and Sigiriya Rock Fortress. Journey times were longer than expected due to heavy traffic.


April 11, 2017 : Red Dot's customer services team were very responsive when we expressed some concerns.

Mountbatten Bungalow, Kandy: Our chauffeur-guide Kapila was extremely flexible, very friendly and attentive. We will definitely request him again.

-M.V.U, Germany

April 11, 2017 : Gret communication - really listened to our needs. Non-smoking driver, kid-friendly trip.

Athula (chauffeur-guide) was amazing - he was caring and really looked after us. He understood our preferences and made good recommendations along the way. Great sense of humour, very good driving. We will miss him and would definietly recommend him.

Randoni Villa, Katunayake: Great. Hospitable and welcoming staff, loved the location. Pool next to river was fun. Comfy beds.

The Other Corner, Habarana: Tree house was fun. Yummy food.

Forest Edge, Kitulgala: Beautiful old house, shining views. Great service. We would have liked to stay here for longer.

Clove Villa, Kandy: Beautiful hotel, very friendly staff. Good base for kandy.

Kelburne Mountain View Cottages, Haputale: Stunning views, expensive food, excellent service. Good pool. Not a good place for families - too many steps.

Kalus Hideaway, Uda Walawe: Nice hotel.

Paradise Beach Club, Mirissa: Lovely hotel, great location. Food lets it down, but nice restaurant on the beach.

General remarks: Sri Lanka is amazing!

-G.B, British

April 11, 2017 : Punchihewa (chauffeur-guide) was lovely - very friendly and accommodating.

Tea Factory: Closed due to public holiday. Wasted a day.


April 10, 2017 : Booking process: Booking process was good but we had to ask for options. Coco Bay informed us that half board was not compulsory but we were told by consultant it was, lodging cost was more expensive than price quoted by hotels directly.

Fernando (chauffeur-guide) was great! He really took care of us and was very knowledgeable of the different areas and was able to make additional recommendations that we enjoyed.

Coco Bay, Unawatuna: Half board was not compulsory according to the hotel but we were required to book at half board, food was not great.

Anilana Craigbank, Nuwara Eliya: Great garden, great staff

Theva Residency, Kandy: Beautiful space great view, great pool. Room is a bit noisy can hear other guests.

General remarks on experiences: We had a great trip Fernando was wonderful, our recommendation for the train is to give clients the choice of 1st, 2nd or 3rd class, as we actually preferred 2nd class as you could open the window and it gave a better experience.


April 10, 2017 : Dinu (Consultant): Tickets for train from Galle to Colombo weren’t booked but we booked our own hotels and needed minimum support. What was needed was good.

Bandu (chauffeur guide) was very good, helpful and really enhanced our stay - would highly recommend to others.

Ulagalla Resort, Anuradhapura: Only accommodation booked through Reddot and it was very good.

General Remarks: Loved Sri Lanka would highly recommend Reddot and Bandu in particular.

-JR. United Kingdom

April 09, 2017 : Lahiru (Consultant): Travel distance/time specifically between Sigiriya and borderlands were underestimated and therefore the suggested itinerary could not be followed driver and some hotels were not aware that we were on our honeymoon.

Shane (chauffeur guide) has been really great and has helped us to achieve what we wanted out of our Sri Lanka tour and honeymoon. It is unfortunate that Shane has to leave early due to father’s illness and we hope the next driver is even half as good.

Galle Face Hotel, Colombo: We did not see Colombo due to arrival time and weather so unable to comment.

Water Garden, Sigiriya: An amazing hotel. Exceptional service. Stunning location. This hotel surpassed our expectation.

Borderlands, Kitulgala: Accommodation was basic. Drive to location from previous location was too far to achieve. We were only able to raft due to the staff taking us very early the next morning and no time for both activities that we had paid for.

98 Acres Resort, Ella: A pleasant stay.

KK Beach, Habaraduwa: We have not completed our stay here so unable to comment further. Location is not great. It is a long way to either town, since we were on BB basis it was difficult to access other restaurants specifically during dinner.

General Feedback: Transfer times should be identified in the programme and need to be realistic. Eg. If we knew Borderlands was 8 hour drive would have changed the itinerary. Optional activities should have been given a guide price. There is quite a lot that we wanted to do and didn’t find out price until we were there. Choice of hotels within areas would have been useful. A cutesy email would have been nice during the holiday.

-GV, United Kingdom

April 09, 2017 : Accommodation: We booked all accommodation ourselves.

General Remarks: Overall we had a nice holiday. All good, no complaints. Hensley was always punctual and was fine to assist us in a few small side trips along the way.

-WC, Australia

April 09, 2017 : Rozanne (Consultant): Well-planned trip. Time frame was good. Though Mirissa could have shortened to 2 days as the beach near Lantern is not suitable for swimming. Sarath de Silva (chauffeur guide) was helpful and polite. Drove Safely. Punctual and caring.

Villa Hundira, Negombo: Very good accommodation and staff friendly and helpful.

Heritance Kandalama, Kandalama: Friendly helpful staff. Beautiful setting.

Villa Rosa, Kandy: Enjoyed helping with cooking. Friendly staff. Beautiful setting.

98 Acres Resort, Ella: Great setting. Not suitable for guests with any mobility problems approximately 200 steps to dining area!

Cinnamon Wild, Yala: Meals expensive

Lantern, Mirissa: A little out of town. Expensive meals and drinks. No fridge in room.

Fort Printers, Galle Fort: Great Place.

General Remarks: We have had a wonderful time.

-GO, Australia

April 08, 2017 : Aruna Prabath (chauffeur guide) we were overwhelmed by how amazing Prabath was - I’ve given a six here for everything but why because I can’t give him a 7! He made everything so easy and gave us a truly memorable holiday.

Wild Grass Nature Resort, Sigiriya: A fabulous, quiet retreat to come before or after a busy day. The service was impeccable. Gorgeous staff.

The Secret Kandy, Kandy: Near a main road so was noisy - and near a mosque so we were waken at 5 am with a call to prayers. Shame really.

98 Acres Resort, Ella: Stunning! Beautiful location, fantastic spa, great restaurant. We decided against going into Ella for lunch or dinner as it was so spectacular.

Anantara Peace Haven Tangalle Resort, Tangalle: beautiful hotel and attentive staff. Only downside is the cost of food in all 3 restaurants and also lunch at the pool cafe. More expensive than London!

Cinnamon Wild, Yala: Great rooms and the best location as so close to the park. Although the lunches and dinner very good, breakfast was disappointing.

The Fortress, Koggala: The perfect place to finish our visit to Sri Lanka. Authentic and relaxed. Staff are all incredibly friendly.

General Remarks: From start to finish, the trip has been amazing. I cannot thank Jonah enough for her excellent guidance and advice. We are also very grateful for the complementary upgrades that Reddot Tours negotiated for us. Prabath far exceeded expectation of the chauffeur guide role. He was incredibly attentive, always asking about that we were interested in doing but equally was incredible of making suggestions. We got the feeling that wherever we went we were getting VIP treatment. Thanks to Prabath’s contacts. And also just the nicest, kindest family man, so much we began to think of him as part of our family. I am not sure that the words to rate him highly enough - he’s truly amazing!

-JF, England

April 08, 2017 : Ranjith (chauffeur-guide) was a lovely man - kind, helpful and punctual. Listened to what we wanted. Excellent.


April 08, 2017 : Ranjith (chauffeur-guide) is a lovely man - kind, understanding of want we wanted and a safe driver. Always helpful and punctual. Excellent.

The Wallawwa, Kotugoda: Stunning place. Excellent staff.

Ulagalla Resort, Anuradhapura: Booked and paid for villa with pool. On the last night we had no pool.

Stone House, Kandy: Poor room - dirty, h/w ran out, broken curtains, mould in bathroom, a/c didn't work.

Ceylon Tea Trails Norwood, Dickoya: The perfect place in every way. Excellent!

Galle Fort Hotel, Galle Fort: Pretty good. No water one morning, room very dark. Still enjoyed.

Serene Pavilions, Wadduwa: Felt unsafe - glass wall boundry, security had sticks. Cockroaches, broken pool light. 2nd room not connected to main room. No other guests.

General remarks: All excursions we booked were excellent. All the guides were informative and good at what they do.


April 06, 2017 : Booking process: Lahiru (Consultant) was very helpful whilst booking our holiday and extremely prompt to answer any questions we had and gave us many ideas for our holiday.

We appreciated everything that Lakshman (chauffeur-guide) did for us. He is very professional at his job and nothing was too much trouble for him. He is also a very knowledgeable man and gave us so much information about Sri Lanka - BRILLIANT

Randoni Villa, Katunayake: We used Randoni Villa to recover from our long flight. We were the only visitors at that time. The two staff Raja and Ishaara were very good hosts and Ishaara is also an excellent chef. One night was not enough!

Thilanka Resort and Spa, Dambulla: The accommodation was very good, we had a few issues with the electrics on arrival which were dealt with immediately. The food and staff were very good. This place is in a very nice setting.

Clove Villa, Kandy: This is a very smart boutique hotel with good food and very helpful and nice staff. Our room was very nice and overlooking the pleasant pool area. We enjoyed a very comfortable stay for 2 nights.

Amba Estate, Ella: Initially we were a little disappointed with our lack of welcome to this property and a little disappointed that the accommodation was not what we expected. Having said all that, we thoroughly enjoyed our stay and the view from our room was amazing. We loved it in the end!

Cinnamon Wild, Yala: Very nice location, close to Yala National Park which was well worth a visit. Accommodation was very clean and comfortable. The meals were laid in a buffet and were nicely prepared. The ground was well-kept and of course the beach is lovely too.

General Comments: We were very impressed with the professionalism of Red Dot Tours. From our first communication with Lahiru to the very end of our holiday. Nothing was too much trouble for our excellent chauffeur Lakshman Ashoka. We would highly recommend Red Dot to family and friends. Thank you very much a wonderful holiday.

-Mr & Mrs. C, UK

April 04, 2017 : Roy (chauffeur-guide) went out of his way to make us feel safe and catered to our needs on a daily basis.

General remarks on experiences: Roy took us on an experience we didn’t even know about and was honest with us about locations which we fully appreciated. Spice gardens are a must! We also tried all the local foods that we would have missed if we hadn’t been with Roy. We wanted to take the train from Kandy to Ellerton for the experience but would have been happy to continue our trip with Roy.

-HW, United Kingdom

April 03, 2017 : Dinu (Consultant): Email communication made it difficult to get our message across. Milroy (chauffeur guide) was very helpful during our holiday.

Galle Face Hotel, Colombo: Wonderful hotel overlooking the green and the Sea.

Elephas Resort, Sigiriya: Wi-Fi only in lobby. Food was overpriced and wasn’t that good. Floor in room was dirty. Found a cockroach in our shower.

Villa Rosa, Kandy: Beautiful villa with amazing views.

Hill Club, Nuwara Eliya: Hotel felt dirty. Extremely overpriced drinks at the bar.

Lantern, Mirissa: Difficult to order pool side drinks unless you were in main hotel.

Ice Bear, Negombo: Good budget hotel.

-GS, United Kingdom

April 01, 2017 : Fernando (chauffeur guide): The vehicle had a puncture but otherwise satisfactory.

The Wallawwa, Kotugoda: This was excellent. We were impressed by the staff and the amenity.

Heritance Kandalama, Kandalama: Although a large hotel which is not our general preference, we enjoyed our stay here.

Randholee, Kandy: Very good lovely views, good service.

Langdale by Amaya, Radalla: beautiful setting. Helpful and attentive staff.

Mountain Heavens, Ella: Very difficult access for vehicle. There are around 50 steps from entrance to the rooms. This would be very difficult for some old travellers. However the view from the hotel is beautiful.

Chena Huts by Uga Escapes, Yala: Excellent in every respect.

The Last House, Tangalle: Excellent

Frangipani Tree, Thalpe: We had a wonderful time here. A great place to relax.

Avani Bentota Resort and Spa, Bentota: A large hotel which is a little “tired’ but the service was good.

General Remarks: The experience has been wonderful we have all enjoyed seeing Sri Lanka which is a beautiful country. We have enjoyed the diversity of the countryside from the mountain areas to the sea side.

General Feedback: Overall we enjoyed the trip and our driver Fernando, however there are some aspects that could be improved up from Red Dot. We emailed Dinu regarding a number of queries and did not receive a response until almost the end of the trip. Itinerary documentation is far from adequate as it does not detail enough about the hotels, location and sightseeing.

-LJ, Australia

April 01, 2017 : Level of English could be better.

Ulagalla Resort, Anuradhapura: Service is slow.


March 31, 2017 : Steve Roy (Chauffeur/Guide): Very helpful and flexible in adapting to our needs.

Elephas Resort, Sigiriya: Quite isolated, but we were there for only one night.

Queens Hotel, Kandy: Excellent colonial charm. Great pool.

Kelburne Mountain View Cottages, Haputale: Wonderful Stay, great service and food.

General Remarks: Sigiriya essential visit for anyone. Train journey Nanu Oya to Haputale is worthwhile. Adisham is worth a visit. Lipton’s seat worth a visit but it was cloudy when we went. Dowa temple is much better and more interesting than the guidebooks suggest. Yala - probably better to take a full day safari.

-DP, United Kingdom

March 31, 2017 :  

Elephas Resort, Sigiriya: Good and efficient service

Athulya Villas, Kandy: Beautiful hotel and location. Recommend clients to stay more than one night, excellent food.

Zion View, Ella: Very friendly

The Yala Adventure, Yala: Excellent food, peaceful and natural setting.

Rainforest Eco Lodge, Deniyaya: Peaceful setting in the midst of nature.

-SA, United Kingdom

March 31, 2017 : Chanuka (Chauffeur/Guide): Chanuka was incredibly polite, helpful and very accommodating. He was very knowledgeable and gave great tips on things to do and places to see. I would highly recommend him to friends and family.

General Remarks: Over all, the booking process with Rozanne was easy and stress free. She was very helpful and made great recommendations. Her responses were always prompt. Chanuka made sure we made the most of each city we went to and made great suggestions and recommendations on places to eat and visit. Having Chanuka’s help took away the stress and confusion of not knowing what to do or where to go. TEN OUT OF TEN for SERVICE!

-AV, Australia

March 28, 2017 : Jamaldeen (chauffeur-guide) was very flexible polite, helpful andknowledgeable.

Jetwing Blue, Negombo: Very good. Rooms may need an upgrade soon.

Cinnamon Lodge, Habarana: Excellent overall. Bar service variable.

Gal Oya Lodge, Ampara: Good.

-A.S, UK

March 27, 2017 : Booking process: Quick and efficient

Transport: Excellent, went beyond the call of duty!

General comments and feedback: Excellent

-DB, Scotland

March 26, 2017 : Dylan (Consultant): Super, efficient

(Chauffeur/Guide): Vehicle very small

-PW, Australia

March 25, 2017 : Dulmini (Consultant): Dulmini was very responsive with efficient and thoughtful recommendations. Entire booking process was easy and with complete service. Only comment on your website is that it’s very visual but takes a while to load if on a mobile device.

Dulshan (chauffeur guide) is highly professional and courteous at the same time, warm and genuinely friendly. Dulshan certainly made our Sri Lanka experience exceptional. He represents your firm’s values and integrity. He is an asset to your firm’s business. Strongly recommend Dulshan for your clients.

Fort Bazaar, Galle Fort: Very lovely hotel - really enjoyed the room, restaurants and really a sophisticated hotel. Highly recommend this property. Staff is extremely friendly and professional. It is one of the prettiest!

Jetwing Lagoon, Negombo: beautiful architecture. Highly recommend for the physical beauty of the property and to see the Bawa design. Outdoor bathroom is stunning.

Grand Hotel, Nuwara Eliya: an experience - excellent service and food. A colonial charm. No Wi-Fi in the room.

Cinnamon Lodge, Habarana: Beautiful surrounding and nature lodges are well maintained and comfortable. Bathroom is slightly tired looking.

Cinnamon Citadel, Kandy: Location is beautiful and the staff is efficient and room is spacious with renovated bathroom.

General Remarks: For Sri Lanka, it is essential to engage a reputable tour operator and chauffeur/guide who will ultimately make the experience special. My suggestion is to focus on the quality of your chauffeur/guide team as Dulshan is certainly an integral part of our travel experience.

-BK, U.S.A.

March 24, 2017 : Nalin De Silva (chauffeur guide): Nalin has been an excellent guide. We thoroughly enjoyed his accompany and appreciated his knowledge and assistance.

Villa Hundira, Negombo: A perfect place to spend the first night in Sri Lanka

Wild Grass Nature Resort, Sigiriya: While this resort was in a beautiful setting and the service was excellent. The price was too high. We would not stay here again solely based on price.

General Feedback: This was our first visit to Sri Lanka. All of our expectations were exceeded - it’s a beautiful country with friendly, kind people, excellent service, delicious cuisine and a wonderful rhythm to daily life. We loved the personalised tour tailored to our family’s needs.


March 18, 2017 : John (Chauffeur/Guide) was an excellent guide. He was very responsive to our needs and we enjoyed his company.

Leopard Trails Wilpattu, Wilpattu: Fantastic except for BBQ meal on 2nd night.

Aliya Resort and Spa, Sigiriya: Beautiful hotel. Service a bit patchy.

General Feedback: An excellent way to experience Sri Lanka. Having an excellent local guide/driver really enhanced the experience. He genuinely wanted us to enjoy the tour - and not miss out on anything.

-GS, Australia

March 18, 2017 : Brian (chauffeur-guide) was excellent throughout, even driving several hours back to Kandy to book our train tickets.

General remarks on experiences: Very good experience but we had one issue with the itinerary. Half way through the holiday we realized that the train tickets were booked for the wrong day which led us to spend several hours (too long) in Nuwara Eliya. However, Jonah offered us a complementary meal as compensation, which we were happy with.

-PM, United Kingdom

March 17, 2017 : Booking process: It was prompt and thoughtful throughout.

Shane (chauffeur-guide) has a big heart, big personality and is a big asset. He knows everything, everyone and every elephant. He made our stay memorable and easy.

The Wallawwa, Kotugoda: Beautiful, we wished we had stayed there longer.

Ceylon Tea Trails Castlereagh, Dickoya: Stunning place with fantastic ambience, Jagath and his team were exemplary and the food was brilliant, especially the Sri Lankan night.

Grand Uda Walawe Safari Resort, Uda Walawe: Fine for what it is, good location, a bit dingy and dirty, not a four star hotel!

Mosvold Villa, Ahangama: Lovely property and friendly team. Lots of little systematic problems e.g. they forgot about the wake-up call, slow and erratic food service, odd menu or lack of menu at breakfast, these could be fixed with a better management.

-GS, United Kingdom

March 14, 2017 : Ikshula (Consultant): I didn’t view the website. Prices are more expensive than others but Ikshula explained it to me and I was happy with that.

Sanjeewa (Chauffeur/Guide) was very happy, nice, pleasant and considerate of our needs and flexible too.

General Remarks: Very happy. Very knowledgeable and flexible booking agent. Explained why the price was higher than competitors and I appreciate where the extra money went. Smooth and stress free enjoyable trip. Would use again.

-PH, England

March 11, 2017 : Dinu (Consultant): Delay with the receipt.

Sunil (Chauffeur/Guide) is excellent.

Buckingham Place, Rekawa: All very good.

Ceylon Tea Trails Norwood, Dickoya: All very good.

-A, United Kingdom

March 06, 2017 : Booking process: There was some error in the billing process as we were billed as a group when we had asked for two bills. Wish we could have had more information on specific hotels, eg. Horathapola only took cash and that the sanctuary was dry.

Transport: Very good lunch stops! A charming and knowledgeable guide who assessed us brilliantly as a group. He had a superb knowledge about birds too.

Horathapola Estate, Horathapola: Only comment- big difference between our two rooms, good place to start the holiday.

The Sanctuary at Tissawewa, Anuradhapura: Good hotel in historic building – ideal for visiting ruins.

Heritance Kandalama, Kandalama: We chose the hotel and although it’s a high turnover tourist destination, it has a magnificent setting and building. Strange faults eg. Few sunbeds, bad lunch in café, dining room too far for dinner.

Ceylon Tea Trails Norwood, Dickoya: Outstanding! Highlight of the hotels – wish we would have stayed longer.

Stonyhurst, Nuwara Eliya: Rather depressing atmosphere especially in the cold wet weather! Food was not cheap, John seemed quite uninformed – it was unrelaxing, nowhere near the rest of the trip.

Cinnamon Wild, Yala: Excellent base for safari, lovely position in itself. Good naturalist! Loved the pool and crocodiles!

Coco Tangalla, Tangalla: Rooms unequal – we could hear the traffic noise, the open bathroom was quite dangerous when it rained, however we loved the atmosphere, view and extreme comfort, excellent staff.

Ramparts Villa, Galle Fort: Very lovely house, great position. Numerous staff, plus people coming and going all the time, no visible management presence but very peaceful. Would still prefer this to a lager hotel.

General remarks on experiences: A nineteen day tour covered many different places and experiences. Two to three nights needed in all those places, otherwise exhaustion would set in! Some long trips but broken up cleverly by good lunch stops. Good choices: 2 nights recovery at the beginning then concentrated cultural visits and walking on Horton plains, then followed by safari and then south coast relaxation.

General comments and feedback: A first class and enormously varied tour of a wonderful country. A first class location for Bird watching.

-AH, United Kingdom

March 06, 2017 : Lahiru (Consultant): Difficult to find specific hotels on the website. Inconsistent speed or response. Excellent response when we missed Horton Plains. All hotels knew we were on honeymoon. Smooth check in/out at every hotel.

Sarath De Silva (Chauffeur/Guide): Explained Sri Lankan food and culture. Always felt safe where Sarath look us. Always felt safe in the car and had confidence in his driving. Excellent recommendations. A genuinely nice person who will be a big part of our memories.

General Remarks: We were really impressed by the way Sarath’s break down was handled. It was no stress for us and the replacement chauffeur was brilliant.

-AS, Germany

March 05, 2017 : Overall we had an incredible experience, made very easy for us by using Red Dot – you had great knowledge and planned out a suitable tour for us with the right hotels. Our chauffeur-guide was really wonderful – we could not have asked for better service from him. A wonderful honeymoon. Thank you!


March 04, 2017 : Kosala (chauffeur-guide) is a very kind and helpful guide.

Experiences: An excellent tour

General comments and feedback: The tour covered your wonderful country with and interesting itinerary. The scenery is magnificent and this trip will remain in our minds when we are back home. With Kosala’s help and patience we have proved that it is possible to visit Sri Lanka with a wheelchair.

-PM, United Kingdom

March 04, 2017 : Sanjeewa (Chauffeur/Guide): For the distances we travelled felt a more powerful car would have been better - however Sanjeewa’s driving skills and safety were excellent.

Water Garden, Sigiriya: Although only just opened - attention to detail was excellent. Spa to be recommended and again staff were very efficient and helpful. Very good room service.

The Wallawwa, Kotugoda: Perfect for heading to the North.

Thotalagala, Haputale: Is highly recommended - we could not fault service or courtesy. Despite the weather it’s a fabulous place to stay.

General Remarks: Well-organised. Sanjeewa was very good at planning our days / timings we had complete confidence in his driving his ability. However, to reiterate a more powerful car when driving long journeys would be better, that’s the only negative comment on what has been a fantastic trip with a very knowledgeable and helpful guide.

-NC, United Kingdom

March 03, 2017 : Booking process: Rozanne (Consultant) is willing and helpful, sometimes a bit slow to respond.

Sunil ((chauffeur-guide) is very good, he could be even better if he could start every day with an agenda of what we will be doing with the timings.

Jetwing Blue, Negombo: A pity we were not able to stay at our preferred choice, The Wallawwa

Water Garden, Sigiriya: This will improve as the trees etc. mature.

Bougainvillea Retreat, Victoria: Kandy is a long way out!

Governors Mansion, Dickoya: The manager was absent, GM is a wonderful place but we were disappointed.

General Remarks: We were very well-looked-after and will definitely recommend Red Dot to our friends.

-NJH, United Kingdom

March 02, 2017 : Booking process: Very clear and helpful. Advice and information was tailored to our needs.

Jayah (chauffeur-guide) was excellent and he was very pleasant and told us so much about this beautiful country!

General remarks on experiences: Lovey country, so many different aspects, something for everyone. Very friendly people, wish we had more time here, would love to visit again.

-MS, Ireland

February 28, 2017 : General Remarks on experiences: Friendly, helpful and an unbelievable driver, also extremely helpful and knowledgeable.

-RB, Australia

February 28, 2017 : Booking Process: Overall very good, I think it would be helpful to provide short history of sites / description of place for background.

Luckshman (chauffeur-guide) was excellent in every way – delighted to have had the benefits of his experience and knowledge. Will definitely recommend. We had a fabulous time with him!

Villa Hundira, Negombo: Good for a short stay, friendly team and excellent food.

Aliya Resort and Spa, Sigiriya: Absolutely amazing. A lot of effort goes into keeping it clean. Pool and view is incredible.

Clove Villa, Kandy: Wonderful host, great food and superbly clean.

98 Acres Resort, Ella: Another fabulous place, we loved it and didn’t want to leave

Cinnamon Wild, Yala: Great place again, we loved it here, our chauffeur was great. Although very warm but the team was accommodating, super location and lake.

-MH, United Kingdom

February 22, 2017 : Rozanne (Consultant): Rozanne went above and beyond to accommodate all of our requests even though we booked our hotels directly, very satisfied.
,br/> Dulshan(Chauffeur/Guide) is knowledgeable, courteous, provided an excellent service and is highly recommended. Very flexible and accommodating in changes in our plans. Good ideas for additional side trips. He is positive and always eager to help. Went above expectations to make sure we are well-looked-after and the trip created the best impression of Sri Lanka.

Ulagalla Resort, Anuradhapura: It was an excellent experience. The staff was very professional and friendly and the food was excellent.

Hill Club, Nuwara Eliya: Excellent experience. We had heard complaints about the food however we ate Sri Lankan food and it was delicious. The hotel exceeded our expectations.

Anantara Peace Haven Tangalle Resort, Tangalle: It’s an exceptional property. The staff was friendly and professional. Location is beautiful and the food is excellent. The villa was wonderful, luxurious, spacious and incredible attention to details.

General Remarks: Highly recommend Reddot. Incredible service. Very accommodating to our wishes. Very professional. Well-organized and the trip went perfectly. Flexible to allow us to make the most of our time. Fabulous Experience.


February 20, 2017 : Jayaranga Rajitha (Chauffeur/Guide): friendly and welcoming. Always ensured safety and good deals. Took us to great local places to eat. Very pleased with service.

-KT, England

February 17, 2017 : Thank you to Lahiru (consultant) and Red Dot for an amazing holiday. The service you have offered and provided has been fantastic. A special thank you must also be made to our driver, Beejay. His local knowledge and driving skills were exemplary. I will recommend Beejay and Red Dot to any of my colleagues who also wish to holiday in Sri Lanka.


February 16, 2017 : Kunal (consultant) was very helpful in putting together our tour. Rajiv (consultant) took over from Kunal and gave us a good service and responses to our enquiries.

Red Dot gave us a free upgrade for our return journey from Delhi – fantastic!

Mr. Jeet (chauffeur-guide) was an excellent driver and host. His driving was exemplary – we felt very safe with his driving in the hectic conditions in India. He helped us locate restaurants of a good quality and price and took us to a shop/bazaar with very reasonable prices (without the ‘tourist mark-up’). He also took us to see elephants, which was not on the itinerary. Nothing was too much trouble. If you’re doing the Golden Triangle in India, Mr. Jeet is your man!

Jaipur: Rav, our guide, was good and informative. Loved seeing the history.

Dehli tour: Our guide was very good – loved that he showed us the ‘real’ parts of Old Delhi in the back alleyways. Took us to a factory shop to purchase authentic dress for our small grandchildren and took us to see the changing of the guard at the presidential palace.

Dehli Archaeological Park: Excellent guide. She enjoyed her work and was passionate about the park.

General remarks: We were taken to ‘government-run’ craft shops in Agra and Jaipur and felt very uncomfortable with the hard sell at each one. Prices are very inflated. We would have preferred to be taken to a local market or bazaar. We will be recommending Red Dot Tours to friends and family and will be using you again in the future. We also recommended you to other travellers during our tour.


February 11, 2017 : Upul Priyashantha (chauffeur guide): Need rear seat belt for every seat. Would have liked to have water at every journey at the start. Very nice driver and Upul was very helpful.

-GA, United Kingdom

February 10, 2017 : Transport: There was some last minute changes as the car nearly broke down but this was not the driver’s fault.

General remarks on excursions: Excellent.

-XS, United Kingdom

February 01, 2017 : Lakshman Asoka (chauffeur guide): Faultless service. Very nice man.

Ulagalla Resort, Anuradhapura: Fantastic location and facilities.

OZO Kandy, Kandy: Only one night for transit.

Ceylon Tea Trails Tientsin, Dickoya: Felt very well looked after. Food was excellent.

Cinnamon Wild, Yala: Difficult to comment after Tea Trails.

Coco Tangalla, Tangalla: Rooms are a little small.

Mount Lavinia Hotel, Mount Lavinia: Only one night transfer before flight.

Anuradhapura / Mihinatale: Very interesting and not too commercial which would be disrespectful.

Dambulla: Fascinating!

Sigiriya: Quite challenging but fantastic vista once you’re up there. Too many people.

Elephant Safari: Happy to see elephants but the number of jeeps need to be limited.

Kandy: Very busy and lots of traffic.

Temple of the Tooth: Well worth a visit.

Safari in Yala: Well-organized. Good jeep and the guide knew where to find the leopards.

-AT, United Kingdom

January 28, 2017 : Rothschild’s Tea Factory: The factory was close to the hotel and it was a very good experience.

-KD, United Kingdom

January 28, 2017 : We would have liked to have water at the start of every journey and seatbelts in the back of the vehicle. Wipul (chauffeur-guide) was very nice and helpful.

The Wallawwa, Kotugoda: Enjoyed our stay very much - all went smoothly.


January 28, 2017 : Overall organization of the tour was excellent. Fast track at the airport was much appreciated after long and tiring journey. We would have preferred if all guide tips were included in the cost of our holiday.

Villa Mayurana, Ahangama: Unusual room layout (but still nice).

Kandy Cottage, Kandy: Very nice hotel, excellent service.

Ceylon Tea Trails Norwood, Dickoya: Excellent hotel. Beautiful location, very good service. Could hear dogs barking at night.


January 27, 2017 : Roy (chauffeur guide): Great driving in all situations. Nice sense of humour. He made a big difference to the enjoyment of our holiday.

Horathapola Estate, Horathapola: Very good and friendly staff.

Jetwing Vil Uyana, Sigiriya: Dinner was very good but the breakfast not so much.

Ceylon Tea Trails Castlereagh, Dickoya: Totally fantastic and exceptionally good.

Kelburne Mountain View Cottages, Haputale: Dinner was good but the breakfast was less so. The food arrives cold due to the distance from the kitchen. Insufficient toilet paper and water pressure. Due to the change of cottage which was last minute, this was average.

Trip by bullock cart at Horathapola: Really good and informative

Ayurvedic massage in Sigiriya: Great massage and the people were nice.

Safari: Long journey to get there but the guide was very good and there were too many jeeps.

Spice Garden: Very interesting but very expensive products. Difficult to refuse.

Tea trails experience: Really interesting. Group too big to hear the information so people left the group.

-SA, United Kingdom

January 26, 2017 :  

Aliya Resort and Spa, Sigiriya: Aliya Resort

Ellerton, Kandy: Mattress, linen and towels need to be upgraded.

Ceylon Tea Trails Dunkeld Bungalow, Hatton: Great.

General feedback: It would have been helpful to have been given more information on what to see and how to see it at the time of booking the tour. 3 nights in Kandy was a waste for us. It would have been helpful to have had some advice before.

-MR, United Kingdom

January 24, 2017 :  

General feedback: All accommodations were fantastic! Fort Bazaar staff were outstanding.

-LD, New Zealand

January 24, 2017 : Rozanne (Travel Consultant) was very responsive to requests and assessed our needs very accurately, following up with useful and attractive suggestions.

Upul Priyanshantha (chauffeur guide): Our journey with Upul began in Kandy and he proved to be a real asset to our trip. He was extremely communicative and met our constantly changing requirements with equanimity, always responding flexibly and helpfully with lots of great suggestions. He was friendly, courteous, always cheerful and very calm. We consider ourselves very lucky to have had him as our driver.

Queens Hotel, Kandy: We enjoyed the attractive colonial décor and atmosphere and our room was charming. It is really conveniently situated too.

The Lake, Polonnaruwa: The location of this hotel is fantastic with wonderful views, even spotting elephants across the lake and the pool was particularly lovely. When outdoors it is important to protect refreshments and belongings from the very cheeky monkeys!

Forest Rock Garden, Anuradhapura: We fell immediately in love with the grounds and style of this hotel and we loved our very spacious and stylish room. However on the whole the food was disappointing with almost no choice. Some dishes were good but we were given some very strange and ill-matched combinations and most dishes fell very short of the superb surroundings.

Dambulla cave temples: Totally unique and awe-inspiring

Polonnaruwa: Very interesting, with lots to see

Jeep Safari in Habarana: A little disappointing as we didn’t see many animals. Had we had more guidance from the safari company we would have gone earlier in the day and had a better chance of seeing more animals. We found it pricy and it would have been helpful if they had provided binoculars.

Anuradhapura: This is a fascinating experience, lots of well-preserved building to explore and so full of life.

General feedback: We really enjoyed our trip and it certainly exceeded our expectations. I had chosen Red Dot on a friend’s recommendation and am very happy with our experience. I will certainly recommend Red Dot to any of my friends considering a trip to Sri Lanka.

-CS, United Kingdom

January 22, 2017 : Gihan (chauffeur guide): A super, nice guy who was an extremely valuable asset to our honeymoon. He was a star!

Sigiriya and Polonnaruwa: Incredible places and Gihan’s knowledge was excellent.

Safari in Yala: It was a good safari. Gihan organized it well.

Whale watching in Mirissa: Great experience.

Safari in Kaudulla National Park: Incredible place! There were so many elephants.

General feedback: We loved every minute of our two week stay in Sri Lanka. Our driver was the icing on the cake taking us to places we would never have found otherwise. His knowledge on everything was absolutely superb. We will definitely recommend it to friends and family.


January 21, 2017 : Sarath (chauffeur guide): He was the nicest man in the world! Our new Sri Lankan dad and friend.

Cadjan Earth, Aanamaduwa: Amazing location if you like wildlife but it was too far to Wilpattu. Great Sri Lankan food.

Elephas Resort, Sigiriya: Clean, nice room. The swimming pool was good and the staff was friendly but there weren’t enough good quality Sri Lankan food.

River Grove, Kandy: Top hosts, they were like family. Best food and the staff was very helpful.

Avian Breeze, Nuwara Eliya: Small run down bathroom but the staff was good.

Elephant Reach, Yala: Restaurant manager was perfect. He gave us special extra free Sri Lankan food. However there was a bad smell when you flush the toilet.

Blue Magpie Lodge, Sinharaja: Basic room and smelt a bit funny.

Paradise Beach Club, Mirissa: Nice, clean and posh. Good location.

Wilpattu National Park: Lovely. Always have a wildlife guide with you in the jeep.

Sigiriya: Amazing.

Polonnaruwa: Interesting.

Dambulla: Nice.

Temple of the Tooth: We couldn’t park, so we were very happy to go to the botanical gardens instead. It was beautiful.

Knuckles mountain range: Nice guide and walk but we expected to walk up knuckles and see wildlife but instead we saw tea plantations.

Adam’s Peak: Good guide, what an experience.

Horton Plains: Impressed! Quite busy because of Thai Pongal. Take a wildlife expert with you.

Yala National Park: Very busy. Lots of wildlife. Pay extra for a naturalist.

Bundala National Park: Quiet. We saw elephants. It’s good for birds and make sure to ask for a bird guide.

Sinharaja: Knowledgeable guide. Great place!

Whale watching in Mirissa: Crew looked after us. Maintained a good distance in order to not disturb the whales. We saw blue whales!

General feedback: It would be very helpful to have travel times estimated between accommodation, and also accommodation to attraction on provisional itinerary. All in all, it was an astonishing holiday! We love Sri Lanka. Best guide, amazing food and jaw dropping wildlife!

-MB, United Kingdom

January 14, 2017 : Lahiru and Christopher (Consultants): Removal of inclusion was not highlighted. We should have read more carefully but other tours seem to include more for the same total cost e.g. Sigiriya and jeeps. Operations gave excellent service after we reported that the driver did not meet us at the airport. 24 hour hotline did not answer.

Jamal (chauffeur guide): Jamal could not have been better. Accommodated all our needs.

Galle Face Hotel, Colombo: Great place to start our travels – historic hotel. New Year eve at the location was very good.

Coco Tangalla, Tangalla: Highlight.

Tea plantation visit: This was the highlight.

Royal Botanical Gardens: Highlight.

Safaris in Minneriya and Yala: Highlight.

General feedback: Communication of full program and receiving of invoices could have been better, e.g. include email conformation to all travellers not just lead travellers. Problem with airport pickup very late at night. Official folder was not given to the lead traveller but to the second couple 2 days later. Idle bikes in Galle probably a better activity option as originally requested. Overall most enjoyable trip.

-SD, United Kingdom

January 13, 2017 : Jude (chauffeur guide): He was a great driver, very safe and very polite.

-JS. Ireland

January 13, 2017 : Jude (chauffeur guide): He was a great driver, very safe and very polite.

-JS. Ireland

January 12, 2017 : Booking process: The pricing was not transparent.

General feedback: All very good except the booking part.

-JF, Spain

January 08, 2017 : Indunil is an excellent chauffeur-guide - highly recommended.

Galle Face Hotel, Colombo: Excellent service and food. Room dark.

Elephant Stables, Kandy: Great food and service. Building and rooms a bit inconsistent.

Kahanda Kanda, Koggala: Did not want to leave! Quiet with birds and animals.

The Villa Bentota, Bentota: Did not want to leave.


January 07, 2017 : We had a wonderful trip. The whole journey has been much more than we expected – awesome chauffeur-guide, great people and a wonderful country. The tour had a good balance of sight-seeing, culture, wildlife and relaxation. Highly recommended to all.


January 07, 2017 : Milroy (chauffeur guide): He was a delight! Very chatty and gave good recommendations. Would recommend to others and. He was an excellent guide.

Horathapola Estate, Horathapola: Great place to chill after a long plane journey. Staff were absolutely charming and so helpful.

Aliya Resort and Spa, Sigiriya: Buffet was not very good. Sri Lankan food in the tent was much better. Staff were a bit brisk – perhaps because not enough staff for the amount of guests.

Clove Villa, Kandy: The guy who served us was so friendly.

98 Acres Resort, Ella: A fabulous retreat. Spectacular location.

Frangipani Tree, Thalpe: Brilliant bathrooms. Beach in Unawatuna a bit disappointing compared to Bentota.

The Villa Bentota, Bentota: Idyllic, very friendly staff. The best ever hotel. Left to UK on a high.

Train ride in Kandy and Ella: Unfortunately train broke down but would have been good idea had it all worked as it gives a break from long car journeys.

-RH, United Kingdom

January 06, 2017 : Booking process: Information on what to expect (whale watching, ballooning, train ride) was non-existent. Rooms at Nuwara Eliya was not up to the mark. Some hiccups at Mosvold Villa. Milinda (chauffeur guide): Excellent, helpful and well-mannered driver. Needs to be better supported by Red Dot operations. He was a big help with our 8 year old boy. Can improve his general knowledge a bit. Strongly recommended.

Villa Hundira, Negombo: The hotel was informed at 10pm of our check in at 6am the next day. We were given a very poor room at first. After the room was changed we had an excellent stay. Strongly recommended.

Ulagalla Resort, Anuradhapura: Simply outstanding. However, the food menu is quite limited. Strongly recommended.

Cinnamon Citadel, Kandy: Great location, lovely river cruise and a very good menu. Service was very efficient.

Albany Villa, Nuwara Eliya: Substandard location and accommodation although the staff tried hard and were helpful. This property didn’t meet our brief. Should have looked at the Grand Hotel.

Mosvold Villa, Ahangama: The rooms looked private because of the location. Room itself was good. Outstanding property and experience. Strongly recommended.

Galle Fort Hotel, Galle Fort: Outstanding property and experience. Wish we had one more night here. Strongly recommended.

Train ride: Arranging the train tickets at the last minute for the Peradeniya to Nanu Oya leg caused us a lot of unnecessary stress. No one should suffer like that in a holiday.

Whale watching: This was organized by Mirissa Water Sports and it was excellent.

General feedback: The beach experience at Mosvold Villa was excellent. The Galle Fort Hotel provided a great experience in a historical part of town. We were let down by Albany Villa, though their staff was very sweet.

-SS, India

January 06, 2017 : Shane (chauffeur guide): Perfect! The next visit we want Shane as a guide and driver.

Melheim Resort, Haputale: Location, service and food was very good!

The Safari, Tissamaharama: Location, lake room was very good. We were upgraded to the superior room.

Tamarind Hill, Galle: Breakfast was excellent and the bathroom was very hot. I think it might be more suitable for older people.

-VG, United Kingdom

January 05, 2017 : Booking process: Charmaine (Travel consultant) helped me arrange a superb holiday. It had variety, very-well suited accommodation and it was well-planned to fit the pace of travel.

Janaka (chauffeur guide): He could not have been more helpful. He was very professional in everything he did and helped us to make it a splendid holiday.

St Lachlan Hotel & Suites, Negombo: A good place to acclimatise, ready to commence our holiday.

Palagama Beach, Alankuda: Superb. We loved every minute of it.

Kassapa Lions Rock, Sigiriya: Great location to visit the cultural triangle. Very good buffet.

Athulya Villas, Kandy: We loved this hotel and the very friendly service. Stunning location and very nice rooms.

Cinnamon Grand, Colombo: A truly five star experience.

Mangrove Garden, Tangalle: Stunning location and the perfect beach experience.

The Yala Adventure, Yala: Very friendly. Expert guide with outstanding knowledge and there were lots of birds and wildlife. Truly memorable.

Mountain Heavens, Ella: Surpassed expectations. We loved this hotel. Clean, airy, friendly and very well-presented.

Hill Club, Nuwara Eliya: There were pictures of ancestors on the wall – a blast from the past. The food was okay.

Slightly Chilled Yellow House, Dalhousie: it was okay. There was drilling during the day so it was noisy.

Cinnamon Red, Colombo: Great place to stay.

Polonnaruwa: It has not been conserved well. Major deterioration in the last 30 years.

Sigiriya: Fantastic and well-managed.

Dambulla: Fascinating.

Safari in Kaudulla Park: Great to see elephants but not well-managed by the Wildlife Conservation Department. Four-wheel vehicles were out of control. There were too many vehicles and it was chaotic.

Temple of the Tooth: Great experience but beware of a ticket scam.

Whale watching: Long day but worth the patience. Great sightings of blue whales.

Camping in Yala: Fantastic birds. Superb guide. The camping was truly a memorable experience.

Adam’s Peak: Greatly rewarding. Everyone felt the challenge.

Labookelle Tea Factory: Tea manufacturing was clearly explained.

General feedback: A fantastic trip – holiday of a lifetime – all made possible through the very helpful advice of Charmaine Stephens.

-AD, United Kingdom

January 04, 2017 : Jayasuriya (chauffeur guide): A very pleasant and perfect experience.

General feedback: The travel arrangement by car was flawless and could not have been better.

-DJ, India

January 03, 2017 :  

Water Garden, Sigiriya: Charming

Bougainvillea Retreat, Victoria: Friendly staff.

Amangalla, Galle: Expensive, charming.

-PR, Italy

January 03, 2017 :  

Jetwing Vil Uyana, Sigiriya: Nice concept. Shabby facilities, so-so appearance.

The Kandy House, Kandy: Good value, met our expectations. True style!

Ceylon Tea Trails Dunkeld Bungalow, Hatton: The best! Three serene days and nights for rest. An inspirational experience.

Galle Fort Hotel, Galle Fort: Somewhat ‘rough’ and shabby. True experience, friendly ambience.

Galle Face Hotel, Colombo: Very professional and efficient. Combines luxury and style, somehow non-personal.

-SL, Finland

January 02, 2017 : Lahiru (consultant): We weren’t provided enough detail on the itinerary or on the length of journeys or timings. Not enough time give for Safari. Our main request was to see whales and were sent to the wrong coast, not south and as a result we didn’t see any.

Ashan (chauffeur guide): He needs a map or an app and not to be on the phone so much.

Khomba House, Alankuda Beach: Great. We loved this but they need to clean plastic bottles and dead trees off the beach.

Forest Rock Garden, Anuradhapura: Great

Wild Grass Nature Resort, Sigiriya: Great

Bougainvillea Retreat, Victoria: Great

Galle Face Hotel, Colombo: Great

General feedback: We wanted to see whales more than anything and we were not sent to the most likely place. We didn’t have enough information on what we were doing each day and how long the journeys would take. We spent too long in the car (especially with four kids) and had little time for any site seeing. We went to too many places and we did too much for the kids and we needed more information on timings. We also need a map or an app or satellite navigation. We were told we had tickets for the train from Kandy to Ella one day and then told we didn’t the next day. We bought first class tickets ourselves, Red Dot could have done this for us. Our driver were lovely, friendly, helpful, kind, safe and had perfect English. We loved him. The best time was when he took us to the village tour. We went to all the places but we didn’t have enough time as journeys took so long.

-LC, United Kingdom

January 01, 2017 : Lakshman (chauffeur guide): He was a lovely guide and provided a wonderful service!

General feedback: A lovely and very enjoyable holiday!

-AN, United Kingdom

December 29, 2016 : Lakshman (chauffeur-guide) is such a wonderful man – he made our trip very special.

General Remarks: We had a truly wonderful holiday – we love Sri Lanka! Thank you Lakshman (chauffeur-guide) and Imran (consultant).


December 29, 2016 : Sarath (chauffeur-guide) did not meet us at the airport due to being told the wrong information about our arrival, but he quickly arranged a taxi for us and came to the hotel to apologise.

St Lachlan Hotel & Suites, Negombo: A bit tired, good location. Excellent breakfast, friendly staff.

Clove Villa, Kandy: Lovely hotel and room, excellent food and service. Far away from city centre.

Avian Breeze, Nuwara Eliya: Too far from main town, not much choice of food. Too long here – one night would have been better.

Mountain Heavens, Ella: Would have preferred 2 nights here, no time to explore. Close to bars so good for evening. Excellent views.

The Yala Adventure, Yala: Stayed Christmas Eve and given deluxe room which was lovely. Dinner was very expensive.

Calamander Unawatuna Beach, Unawatuna: Good choice at buffet breakfast. Excellent location directly on beach.

Lake Lodge - Colombo, Lake Lodge: Lovely room, banging noise all night.

Horton Plains: Good experience and scenery. Hotel made very good takeaway breakfast.

Yala Safari: Really good fun. Guide/driver was excellent, spotted lots of animals.

Train to Ella: First told we couldn’t get tickets, then were given them last minute. These were for 3rd class but our itinerary stated 1st class.


December 29, 2016 : Pradeep (chauffeur guide): He was always attentive and a very safe driver. He also helped to resolve early issue on the itinerary.

Kassapa Lions Rock, Sigiriya: This place was fantastic! Great resort and the owner was very friendly.

Athulya Villas, Kandy: This was special because of its atmosphere.

Glendower Hotel, Nuwara Eliya: Great location! Very pretty and good value.

The Yala Adventure, Yala: The owner and his naturalist were absolutely exceptional and were very knowledgeable.

Grand Uda Walawe Safari Resort, Uda Walawe: The pool and the room were great but the food and service was okay.

Anuradhapura: Great guide. Exceptional knowledge and that makes such a difference.

Safari in Yala: We did through Yala Adventure and the naturalist, Ajanthi was absolutely amazing! He made this a truly a memorable and educational experience.

General feedback: I have to commend the agency on how quickly they resolved a couple of issues that we faced over the itinerary.

-JD, United Kingdom

December 28, 2016 : Charmaine (consultant) was very helpful on initial enquiries and proposing itinerary / accommodation, follow up responses were slow. Very pleasant and charming person to interact with.

Hiran (chauffeur-guide) is a pleasant and jovial guide to interact with. Appreciated that he knew when to leave us alone as we were on a honeymoon. Felt that he suggested touristy experiences at the expense of more authentic ones.

Jetwing Vil Uyana, Sigiriya: A bit tired and overpriced. Food was very good.

The Kandy House, Kandy: Beautiful house, thoroughly enjoyed our stay.

Ceylon Tea Trails Castlereagh, Dickoya: Recommend this bungalow to other guests – best cottage. Can walk up to Dunkeld and use infinity pool.

Cinnamon Wild, Yala: Accommodation and facilities more basic that other places. Appreciated proximity to Yala National Park. Recommend for just one night.

Anantara Peace Haven Tangalle Resort, Tangalle: Can’t see beach from ‘Beach Villa’ but definitely best room. Can’t swim on hotel beach. Excellent service, food and facilities don’t like up to price tag.

Sun House, Galle: Beautiful house, amazing room. Very tired, pictures on website not accurate.

Yala Safari: Very experienced guide although minimal English. Thoroughly enjoyed even though busy.

Galle Fort Walking Tour: Guide had very good English but wouldn’t take tour again – nothing couldn’t have read in Lonely Planet.

General Remarks: Sri Lanka is a fantastic country with wide-ranging experiences and Red Dot really helped us to exploit that with a fantastic itinerary. Accommodation was of a very high standard, and where of a lower standard best option in the area. Experiences were of a lower calibre than accommodation. Holiday cost felt high in comparison to similar countries. Cannot guarantee seat for train journey unless in 1st class. Chauffeur-guide should push locally-priced / authentic experiences where appropriate, not focus on touristy activities.


December 28, 2016 :  

Galle Face Hotel, Colombo: Excellent service. Good setting.

Aliya Resort and Spa, Sigiriya: Lovely pool area.

Jims Farm Villas, Matale: Lovely place and great staff.

Ozo Colombo, Colombo: Nice gym.

Zion View, Ella: Amazing view. Steep steps to access.

Kalus Hideaway, Uda Walawe: Great access to Udawalawe Park. Good pool and service.

General feedback: This tour has given us a brilliant experience of Sri Lanka and what the island has to offer. The service, accommodation and tours have been overall very good. We’ve had some lovely food and visited some really memorable places. We would definitely recommend Sri Lanka and Red Dot to our friends.

-RP, United Kingdom

December 27, 2016 : Rozanne is an excellent consultant. She understood our requirements in detail and put in her best efforts to give us a good deal. She gave us a fabulous holiday.

Malith (chauffeur-guide) was very accommodating, patient and prepared for all requests.

Villa Perpetua, Bandarawela: Excellent food, staff willing to go the extra mile. They cooked whatever we requested them to and it was all delicious.

Mangrove Garden, Tangalle: Rooms could be improved – no standardisation, no doors in bathroom. No lights at entrance. Beautiful location.

General Remarks: Great trip overall – thoroughly enjoyed ourselves, we had an awesome experience. Very well-planned and well-coordinated, never a dull moment. Recommend both Lucky Fort in Galle and Dream Family Restaurant in Tangalle as great restaurants for those looking to try local food.

-SN, India

December 27, 2016 : Car not big enough, driver not skilful.

-RC, China

December 27, 2016 : Milroy (chauffeur-guide) was a delight, very chatty and gave good recommendations. An excellent guide. Would recommend to others.

Horathapola Estate, Horathapola: Great place to chill after long plane journey. Staff absolutely charming and so helpful.

Aliya Resort and Spa, Sigiriya: Buffet food not very good, Sri Lankan food much better. Staff a bit brisk - perhaps because there weren't enough.

Clove Villa, Kandy: Friendly staff.

98 Acres Resort, Ella: Fabulous retreat, spectacular location.

Frangipani Tree, Thalpe: Brilliant bathrooms.

The Villa Bentota, Bentota: Idyllic - the best hotel. Very friendly staff.

General remarks: We had a wonderful trip - a balance of sight-seeing, culture, wildlife and relaxation. The whole journey has been much more than we expected. Great people, wonderful country and awesome guide. Highly recommended to all.


December 24, 2016 : Dinu (consultant) was very efficient.

Jamal (chauffeur-guide) was excellent – made everything easy and enjoyable. Very knowledgeable.

Heritance Tea Factory, Kandapola: Great start to holiday, best of the three hotels.

Villa Perpetua, Bandarawela: Basic, clean. Lovely staff. No beer, no snacks. Real effort made but a bit lacking. Towels in bathroom damp.

Shinagawa Beach, Balapitiya: Beautiful beach setting. Food was terrible, top prices for poor quality dishes. Wonderful staff.

Horton Plains: Excellent 10km trek.

Tea Picking: Good experience, staff very knowledgeable.

Ravana’s Falls: Fun day exploring Ella.

Galle Fort: Best excursion. Great lunch at Church St. Social.

General Remarks: This 8 night first trip to Sri Lanka gave us a memorable family experience of the island and its very warm people. Contrast of hills and beach gave a diverse overview of country. Would love to come back, especially to Galle.

-AS, Australia

December 24, 2016 : Bandula (chauffeur guide): Excellent! Bandula was lovely, helpful and always on time. He took us to some great spots and suggested things to do. He was such a good guide and incredibly knowledgeable.

Temple of the Tooth: We would have had such a good experience without a guide to tell us where to queue and all the history was very enlightening.

Wood carving: Very interesting to see how natural paint is made and see the carvers at work. There was no hard sell which was great.

Botanical gardens: It was a beautiful place to walk around.

Nine arch bridge: It was fabulous to be there when the train came. Truly a hidden gem.

Tea factory: Interesting!

General feedback: Exceeded our expectations. We weren’t expecting such a knowledgeable guide who could answer all of our burning question about the sights and about Sri Lanka. Bandual was so helpful and really ensured we got to see the best of where we were. We would 100% recommend to our friends in the UK.

-KT, United Kingdom

December 23, 2016 : Ananda (chauffeur guide): His English was not the best. His recommended stops were too touristy.

Safari: It was excellent.

Mackwood Tea Factory: Excellent.

Spice Island Grove: Fun but it was a real sales scam once you enter the shop.

-MP, United Kingdom

December 23, 2016 : Dylan (consultant) provided very quick and professional responses at all times. When 1st class train tickets were not available, there were no problems negotiating a refund.

Shane (chauffeur-guide) is a capable driver and guide, passionate about sharing his vast knowledge of Sri Lanka. Very glad that we had his company for our first trip. Made sure we visited sites at the best time and had good site guides. He was very kind, stopping when we wanted to take pictures and showing much concern when my friend fell sick. Shane was flexible to our requests and made several good food recommendations, even making special dinner arrangements for us in Galle. Overall, Shane is a considerate, informed and capable chauffeur-guide and we are very happy to have met him. We happily recommend his services!

-RM-L, Singapore

December 22, 2016 : Sunil (chauffeur guide): He has great knowledge of sties visited and general information about Sri Lanka. Made the trip very rich and impressive.

Forest Rock Garden, Anuradhapura: Excellent and very friendly.

Elephas Resort, Sigiriya: Fair and very friendly.

Clove Villa, Kandy: Beautiful and very friendly.

General feedback: this is the first time we’ve been in Sri Lanka and I am very impressed and happy. The programme made together with the driver, Sunil was rich whereas the information and recommendations I got prior to the trip (in emails) were thin and poor. Overall a great experience and I am happy that I did the trip. What I didn’t like was the ‘100 km’ mileage per day. I would understand if it worked the sum of all days together as a mile to keep your total costs under control. I liked a lot to have a bottle of water in the cart at all times.

-RZ, Netherlands

December 22, 2016 : Milinda (chauffeur guide): He provided an outstanding service and was the perfect chauffer.

Jetwing Vil Uyana, Sigiriya: A dream property in every way.

Madulkelle Eco Lodge, Kandy: Location was very special but not suited for Kandy nights.

Owl and the Pussycat, Thalpe: Self-selected but you should recommend this to your future guests.

Sigiriya: Great guide.

Temple of the Tooth: Milinda was a great guide to this special place. Definitely recommend puja time to visit.

Village Tour in Galle: Great company and one of the highlights of the trip.

-CP, United Kingdom

December 21, 2016 : Dinu (consultant) provided a great service. Some minor spelling mistakes in the hotel info made us think we were booked in a diferent hotel of the same chain, but this was quickly resolved before our trip.

Sanjeewa (chauffeur-guide) was fantastic! An excellent driver, always friendly and punctual. We loved him! Very highly recommended.

Villa Hundira, Negombo: A great location for a stop-over after a long flight - an oasis of calm behind the busy roads. Beautiful property, excellent service.

Habarana Village by Cinnamon, Habarana: Great amenities, warm and friendly staff. The hotel put lots of effort into the Christmas celebrations. Great location for local excursions.

Villa Perpetua, Bandarawela: Beautiful location, really lovely staff. Beautiful property with stunning views, quite basic. If you are straying further than the local area you will need a vehicle.

Anantara Kalutara Resort, Kalutara: Absolutly beautiful hotel and room. Great facilities. Kalutara not a great location, but with other beaches a short drive away this doesn’t matter. Hotel will be much better once it's more estabslished.

Lantern, Mirissa: Amazing location - beautiful beach.

Dambula Cave Temple: Beautiful. Very easy experience

Sigiriya Rock: We climbed on Christmas Day (which is a national holiday in Sri Lanka) and it was so busy tha we had to queue for over an hour to reach the foot of the rock.

Minneriya Safari: A great and magical experience.

Tea plantation / world's end: Really enjoyed the hike, view not so great.

Polonaruwa: Cycling was great fun and it is an efficient way to see the ruins. Very old bikes but this added to the fun and adventure.

-AO, England

December 17, 2016 :  

Water Garden, Sigiriya: Excellent.

Earls Regency, Kandy: Tired and basic.

Jetwing Lagoon, Negombo: Okay for one night.

Governors Mansion, Dickoya: Excellent.

Cinnamon Wild, Yala: Excellent.

Shinagawa Beach, Balapitiya: Not what we expected. Great location, property tired and basic.

General Remarks: Mentioned in the booking process that we lived in Oman on the beach and were disappointed with the Balapitiya accommodation. Should have been advised to consider one night in Galle. We had mentioned that we’re vegetarians but there was no Christmas vegetarian options planned at Governor’s Mansion. Had to travel in 3rd class carriage, we were only informed about this when we arrived at the railway station.

-FM, Oman

December 10, 2016 :  

Clove Villa, Kandy: Better than expected. Delicious food!

Ellerton, Kandy: Looks very ‘English’. Nice.

Mosvold Villa, Ahangama: Loved it!

Cinnamon Grand, Colombo: Very nice.

Centara Ceysands, Bentota: An awful experience.

-CW, United Kingdom

December 07, 2016 :  

Arika Villa, Dambulla: Staff very helpful and accommodating. Fantastic dinner.

Albany Villa, Nuwara Eliya: Beautiful, stunning views. Clean, very friendly staff. Breakfast was delicious!

Mosvold Villa, Ahangama: Beautiful rooms, helpful staff. Food okay, beautiful location.


December 07, 2016 : Kosala (chauffeur-guide) had a great attitude. Helpful. Safe and quick driver.

Jetwing Lagoon, Negombo: Great pool. Annoying power outages.

Horseback Riding: Horses mistreated.

Train ride: Great view. Wish we had taken lunch onto the train.

Tea Factory tour: Great!


December 07, 2016 : Kosala (chauffeur-guide) was extremely helpful and friendly. Always punctual. Especially aware of our safety throughout the trip. Thank you for the great service!

Sigiriya Rock Fortress: Best way to start the tour.

Safari: Impromptu but really enjoyed.

Tea Factory tour: Lovely.

-AD, Singapore

November 30, 2016 : Bernard (chauffeur-guide) was excellent and very knowledgeable. Perfect in every way!

Jetwing Beach, Negombo: Just what was needed at the start of the holiday.

OZO Kandy, Kandy: Very good. Received a free upgrade.

98 Acres Resort, Ella: Very good setting. Slow food service, limited options.

Cinnamon Wild, Yala: Brilliant! Our favourite. Lovely food and chalet.

Galle Fort Hotel, Galle Fort: Seemed expensive when we saw the room. Excellent setting throughout.

Cultural Triangle: Excellent.

Yala National Park: Excellent.

Bundala National Park: Okay – not much wildlife!

Village Experience: Excellent.

Minneriya National Park: Amazing!

Dambulla Cave Temple: Very good.

Tea Factory: Excellent.

Turtle Conservation Project: Excellent.

-SC & HW, UK

November 28, 2016 : Dinu (consultant) did not offer many suggestions for the itinerary we proposed. During booking process would have been good to have been notified on weather conditions for each location – it was rainy in the Cultural Triangle, but luckily our chauffeur-guide was very flexible and guided us around sites in between the episodes of rain.

Prabath (chauffeur-guide) is very flexible, friendly and always punctual. He is a very safe driver and overall made our stay in Sri Lanka fantastic. Highly recommend!

Highly recommend Prabath (chauffeur-guide).

Lake Lodge - Colombo, Lake Lodge: No mosquito net. Very good food.

Palm Garden Village, Anuradhapura: Very beautiful garden and pool. Terrible food.

Kassapa Lions Rock, Sigiriya: Average. Bad food.

Hanthana House, Kandy: Far from attractions, very nice family atmosphere.

Villa Perpetua, Bandarawela: Very beautiful views. Very friendly staff, good food.

Grand Uda Walawe Safari Resort, Uda Walawe: Very nice room. Hotel suitable for tour group, not individuals.

Mangrove Garden, Tangalle: Fan broken, no mosquito net. Very nice staff, perfect location.

Anuradhapura: Guide not knowledgeable.

Sigiriya Rock Fortress: Okay guide.

Temple of the Tooth: Guide very good.

Uda Walawe National Park: Okay guide.

-GP, Czech Republic

November 28, 2016 : “I truly loved my Sri Lankan trip itinerary organised by Red Dot tours, particularly some of the experiences including a rural cooking demo near Galle to a seaplane ride off a lake near Kandy, which ensured I got to see the country in a fresh and exciting way rather than simply doing the ‘same old, same old’ activities, as still peddled by a lot of operators. I also like the fact that Red Dot offers alternatives to some oversubscribed staple experiences, such as offering Millennium Elephant Foundation as an alternative to the somewhat moribund Pinnawala Elephant Orphanage. The staff and ground transport are also first rate. I particularly appreciated the willingness of the guides and drivers to tweak the itinerary as the trip developed and they learned more about the group’s likes and interests. A chance conversation a few of us had on the bus with the guide, for example, led to an impromptu trip to the famous Sri Lankan architect Geoffrey Bawa’s former home at Lunuganga which, for me at least, proved to be one of the highlights of the whole trip.”

-KC, United Kingdom

November 27, 2016 : Dinu (consultant) was very helpful and flexible with changes made to itinerary.

Brian (chauffeur-guide) was superb and greatly enhanced our holiday experience.

The Kingsbury, Colombo: Disappointed not to be told of the construction on the beach in advance.

98 Acres Resort, Ella: Fabulous in every way.

Yala Safari: Excellent safari guide.


November 25, 2016 : Sachi (chauffeur-guide) was an excellent guide and driver. Meet and greet at airport was excellent, with the exception of allowing time to get currency.

The Wallawwa, Kotugoda: Bathroom very basic and stained. Excellent support when going to hospital.

Ulagalla Resort, Anuradhapura: Lovely setting, great service.

Ceylon Tea Trails Summerville, Dickoya: Absolutely stunning, exceptional service. A real calm oasis.

Amanwella, Tangalle: Stay was totally spoiled by noise of the building works.


November 21, 2016 : Bandulla was an excellent chauffeur-guide. Very courteous and knowledgeable, flexible when required. Not only were we transported around quickly and comfortably, but Bandulla took the time to show us interesting sites along the way.

General Remarks: We organised a chauffeur-guide through Red Dot but organised all of our accommodation separately. Our experience with the chauffeur-guide was excellent and we would highly recommend him.

-SC, Australia

November 21, 2016 : Ananda (chauffeur-guide): A total pleasure to have Ananda with us. His professionalism and knowledge is beyond perfect.

Ulagalla Resort, Anuradhapura: Loved it!

Ellerton, Kandy: Amazing location, access road challenging for a car.

Frangipani Tree, Thalpe: Some issues about the basis we were on, but it was cleared up after one discussion with those responsible.

Temple of the Tooth: A total pleasure to learn about the place from Ananda.

Botanical Gardens: At first we were not very interested in this activity, but guide was very good and entertaining.

Village Rider: This was the best! We loved every bit of it, especially the cooking class at the end!

-AG, United Kingdom

November 17, 2016 : Nalin (chauffeur-guide) is a very good and safe driver and a helpful and honest person. Very satisfied with his driving and conduct. Great knowledge of birds and nature.

General Remarks: No local guides provided at each destination to coordinate the day-to-day planning. Had to write lots of emails asking for details each day. There is a lack of detail provided on a day-to-day basis about the itinerary. Thank you to Suraj (customer care) for his excellent support throughout our journey, providing quick responses to my queries for details. On the whole we had an enjoyable holiday in Sri Lanka – thank you everybody for your kind efforts.

Galle Fort Walking Tour: Guide was knowledgeable and gave clear explanations of key sites. Very good.

-LJL, Malaysia

November 16, 2016 : Sunil (chauffeur-guide) was outstanding. Only constructive criticism is that he needs to brake less!

The Kandy House, Kandy: Lovely place. Poor service in comparison to room. Ridiculously high bill for two dinners.

Ceylon Tea Trails Summerville, Dickoya: Only problem is you can hear the bell being rung at 7am.

Noel Rodrigos Leopard Safaris, National Parks: Great room, others too basic. Only major negative is 30 minute drive to Blocks 3, 4 and 5 entrance.

Kahanda Kanda, Koggala: Loved it in general, sloppy service in parts. No wake up call. Quite a drive to Galle and beach.


November 15, 2016 : Athula (chauffeur-guide): Excellent driver in difficult conditions.

River Safari: Much better than expected.

Sigiriya: An amazing place

Galle: Good tour around Galle, nearby beaches and restaurants.

Elephant Orphanage: Fabulous!

Train ride from Hatton to Kandy: Well-organized.

General Remarks: Felt confident from our first contact that all would be well under Athula’s care. Athula was a safe driver and he found us excellent places to eat while we were travelling.

-CB, Ireland

November 13, 2016 : William (chauffeur-guide): William was an excellent surprise to our trip.

Ceylon Tea Trails Norwood, Dickoya: Outstanding service.

-GC, United Arab Emirates

November 11, 2016 : Sarath (chauffeur-guide) was excellent. A very safe driver, always punctual and courteous. Will ask for him next time.

The Wallawwa, Kotugoda: Took a while to check in. Staff lovely, food great. Peaceful.

Heritance Kandalama, Kandalama: Ideal location. Rooms tired, need cleaning / restoration work.

Cinnamon Citadel, Kandy: Excellent. Great hotel, wonderful staff.

The River House, Balapitiya: Our choice. Good but too quiet.

Galle Face Hotel, Colombo: A great hotel, excellent. Could be cleaner.

General Remarks: Overall very pleased. We will return! Sarath (chauffeur-guide) was excellent. Would be useful to provide a map of Sri Lanka on arrival. Holiday did not seem cheap but I did not check out many other companies.

-PO, Australia

November 10, 2016 : Charmaine (consultant): Some delayed responses to my emails at times but overall she was very good.

Sanjeewa Kumara (chauffeur-guide): Helpful and courteous at all times. Faultless punctuality, kept the vehicle very clean and tidy. We felt very safe travelling with him.

Noel Rodrigos Leopard Safaris, National Parks: The perfect introduction to Sri Lanka! Great team, a fantastic experience. Food was delicious!

Polwaththa Eco Lodges, Digana: : Did not realise this was so far from Kandy but this did not create a problem. Loved the concept, peaceful location. Hotel has a great team.

Albany Villa, Nuwara Eliya: Albany exceeded our expectations in every way. A luxury break from mosquitoes. All the comforts of home with lovely service.

Mangrove Garden, Tangalle: Paradise! Exceeded expectations! Only thing missing was a massage. Loved the setting, food and people.

Rainforest Edge, Waddagala: Bed lumpy, a rat visited our room at night which woke us up. Setting lovely, very good food.

Fort Bliss, Galle Fort: Great location, very nice people. Comfortable room, although due to the building design sounds carry.

Hammock Lanka: Another great team of guys, very friendly and helpful. Food was delicious!

Wilpattu Safaris: Fantastic experience with awesome guide. We spotted two leopards and a Sloth Bear.

Uda Walawe Safaris: A little disappointing in comparison as less there was wildlife. We tended to spot things our guides missed. But it was still fun!

Uda Walawe Safaris: A little disappointing in comparison as less there was wildlife. We tended to spot things our guides missed. But it was still fun!

Sinharaja Rainforest: Exceptional! The jewel in the crown of Sri Lanka’s national parks.

Whale watching in Mirissa: So exciting to see more than eight blue whales. Appreciated the respect shown for the animals by the operators.

Yala Safaris: Such a beautiful park. Lovely to see animals that are less wary of jeeps.

Horton Plains: A beautiful spot and a great hike. Surprised we had not been informed prior to our trip that another vehicle would be required at an extra cost.

General Remarks: Our Sri Lankan adventure was fantastic. All of our accommodation met or exceed our expectations and fit our initial brief of eco-friendly / community supportive. Our only recommendation is to share that initial brief with the driver when he is given the itinerary, so he knows what we expect to do and see in each destination – this would have made things a little easier for us and the driver.

-KE, United Kingdom

November 06, 2016 : General Remarks: We had a fantastic vacation in Sri Lanka. Brian (chauffeur-guide) was terrific. Booking process with Red Dot was fantastic.

-ME, United Arab Emirates

November 05, 2016 : Lahiru (consultant) was great. Very happy with her service.

Sunil (chauffeur-guide): Sunil was a very good driver and guide. He made our journey enjoyable.

Mud House, Anamaduwa: Best food we had during the whole trip!

Bougainvillea Retreat, Victoria: Our favourite hotel.

Kelburne Mountain View Cottages, Haputale: Bathrooms need a major upgrade. A bit boring here when the weather is bad.

-DR, Australia

November 03, 2016 : General Remarks: Our stay in Sri Lanka was very wholesome. Rosyth and Jetwing were par excellence; the rooms in both Taj properties not to our expectation. Jonah [consultant] and Sisira [chauffeur-guide] were very helpful. Thank you for making our stay in Sri Lanka worthwhile!

-VT, United Arab Emirates

November 02, 2016 :  

Pinnawala Elephant Orphanage: We saw a lot of elephants.

Tea Factory: Nice to see how tea is processed.

Yala National Park: It was a lot of fun! Very knowledgeable guides.

-SC, Switzerland

October 30, 2016 : William (chauffeur-guide): A wonderful guide!

-AC, United Kingdom

October 29, 2016 :  

Booking Process: Misleading prices quoted for safari, charged too much for train tickets. Given complimentary safari.

-DR, Hong Kong

October 29, 2016 : Booking process: We were very happy with it.

William (chauffeur guide): He was brilliant and made our trip memorable!

Casa Heliconia, Pasyala: It’s a great place.

Madulkelle Eco Lodge, Kandy: the hotel is set in an amazing location.

General comments: Red Dot is a well-run company.

-JB, United Kingdom

October 27, 2016 : Thusitha (chauffeur-guide): He was the perfect guide. Well-informed, respectful, service-minded, humorous. A safe driver with a warm personality.

-GB, Denmark

October 21, 2016 : Rathna (chauffeur guide): He was an excellent guide. He was very informative and knowledgeable of the experiences.

Habarana Village by Cinnamon, Habarana: Really enjoyed watching nature here.

Clove Villa, Kandy: We felt that the villa was a bit too noisy.

Heritance Tea Factory, Kandapola: We enjoyed the lovely view.

Mountain Heavens, Ella: This place has an amazing view!

Kalus Hideaway, Uda Walawe: Loved watching the birds and nature.

Sigiriya Rock: It was amazing and we loved climbing it.

Minneriya National Park: Great park.

Polonnaruwa: Great history tour.

Anuradhapura: Fascinating history.

Temple of the Tooth: It has a nice story behind it.

Udawalawe National Park: It was amazing.

Adam’s Peak: It was great to get out and walk

Horton Plains: Amazing round trip. The walk and the view was great.

General comments: We had an amazing time on tour and we saw a lots of things on our wish list.

-SL, United Kingdom

October 20, 2016 : Booking process: Although the email responses were sometimes a little slow, the actual booking process and support was excellent.

Prabath (chauffeur guide): He was excellent and adhered to the chauffeur code of conduct.

Dambulla Cave Temples: Great place to visit.

Monkey Conservation Centre: Very knowledgeable guides and fascinating trip.

Minneriya National Park: Wonderful park.

Bird watching: We had to get up early morning for it but it was totally worth it.

General comments: Red Dot was very helpful in arranging a tour with a driver.

-NG, United Kingdom

October 20, 2016 : Booking process: From booking to travelling in Sri Lanka everything was prompt, efficient and managed well. Rozanne (Consultant) was helpful in organizing the trip, ensuring the booking process goes smoothly and responding to our concerns. Sanjeewa (chauffeur guide): He has been an amazing friend in guiding, ensuring that the safety of the travellers are met as per standards. His excellent planning skills has had a tremendous impact on the levels of our satisfaction.

General comments: Thank you Red Dot for making this an amazing trip.

-JP, India

October 15, 2016 : Booking process: The issue with our train booking was very annoying but overall good impression.

Nalin (chauffeur guide): He was very friendly, courteous and a safe driver.

Anantara Tangalle Peace Haven Resort, Tangalle: Fantastic Hotel

General comments: Food at all hotels were average but the upgrade at Anantara made up for it.

-NB, Singapore

October 15, 2016 : Booking process: In the train from Colombo to Hatton, our seats were doubled booked and there was a commotion to decide who they belonged to.

Dunkeld tea factory: It was an excellent experience and we learnt a lot.

The Wallawwa, Kotugoda: Beautiful grounds and architecture. The soft furnishing looks like a bit tired and needs a change.

-MT, Singapore

October 10, 2016 : Booking process: We’re happy all round with the service.

Roy Steve (chauffeur guide): We were very happy with the service he provided.

Victoria, Thalpe: It surpassed all our expectations and the food was amazing!

General comments: We loved Sri Lanka and the people are so friendly and helpful.

-KB, South Africa

October 09, 2016 : Bandula (chauffeur guide) was wonderful and made our trip memorable. He went out of his way to make our trip special and made us feel like family.

Cinnamon Lodge, Habarana: The staff and the location was great but the rooms were a bit worn out than expected.


October 06, 2016 :  

Forest Rock Garden, Anuradhapura: Very limited food and beverages, house wine awful. Excellent service, friendly staff.

General Remarks: All experiences very nice. Best was the drive up to Lipton’s Seat.


September 26, 2016 : Anura (chauffeur guide) was friendly, polite and helpful. He has a good sense of humour and was always attuned to our welfare.

Jetwing Beach, Negombo: Lovely hotel. Great for a couple of days.

Cinnamon Lodge, Habarana: Fantastic team. Great hotel with a great ambiance.

Trinco Blu by Cinnamon, Uppuveli: Good location but the hotel requires maintenance. It also doesn’t have an atmosphere.

Cinnamon Citadel, Kandy: Excellent. Lovely atmosphere.

Hikka Tranz by Cinnamon, Hikkaduwa: Fantastic location and the ground are excellent but the rooms outdated.

Cinnamon Bey, Beruwala: Good restaurant, Good common area & lovely pool.


September 25, 2016 : Ervin (chauffeur guide) was helpful, genuine and knowledgeable about various things.

Randoni Villa, Katunayake: Would have been good if they had a Sri Lanka breakfast option. Coffee was not strong enough and there was no Wi-Fi. Service was very good.

Elephas Resort, Sigiriya: The chicken and fish curry were good but there weren’t enough local food options. The room was bland.

Nilaveli Beach Hotel, Nilaveli: The place doesn’t have a have swimming pool. Reception was very good. Wish they had more local food for breakfast options. The coffee provided was weak.

Madulkelle Eco Lodge, Kandy: Not sure of the prices but everything was very good.

Zion View, Ella: Nice location but there was a lot of noise since there’s a temple nearby. Found several stains on the pillows. Cleanliness was not satisfactory.

Grand Uda Walawe Safari Resort, Uda Walawe: Nice rooms and facilities. Required more food options as there was only buffet. The service was not too good.

Mosvold Villa, Ahangama: Very good location. Wish there was a sofa or a chair in the room.


September 08, 2016 : We had to find Ananda (chauffeur guide). He didn't give indication of where we were going. Better briefing would have been appreciated.

Kassapa Lions Rock, Sigiriya: Although the hotel was in a central location there were no places nearby to explore in the evenings.

Athulya Villas, Kandy: The hotel was quite far away from the town

Galle Face Hotel, Colombo: The "In Style" part of the tour


September 06, 2016 :  

Amaya Hills, Kandy: The first room was unacceptable.

Heritance Tea Factory, Kandapola: Had to change rooms due to noise disturbance, the bathroom needs upgrading.


September 04, 2016 : Roy (chauffeur guide) adhered to the chauffeur's code, he was very helpful and patient.

Heritance Kandalama, Kandalama: Had to change rooms due to noise disturbance, the bathroom needs upgrading.


August 31, 2016 : Daminda (chauffeur guide) was simply the best!

Randoni Villa, Katunayake: Lovely soft introduction to Sri Lanka

Lake Lodge Kandalama, Kandalama: The place and the staff was excellent.

Nilaveli Beach Hotel, Nilaveli: The staff was very polite and helpful.

Kudakalliya, Arugam Bay: A real treat made by the staff.

Melheim Resort, Haputale: Delightful Resort

Albany Villa, Nuwara Eliya: Albany Villa

Lake Lodge - Colombo, Lake Lodge: A quiet place in the city!! The staff was great.


August 29, 2016 : Jude (chauffeur guide) was very friendly and helpful.


August 29, 2016 : Booking process: Disappointed to learn on our arrival that our helicopter had been cancelled. Had to drive all the way from Negombo to Jaffna. Wish we could have stayed in Negombo for one night. Long drive, waste of time.

Our holiday was exceptional due to the expert knowledge and warmth of Shane [chauffeur-guide]. He is a perfect all-rounder and a great asset to Red Dot!

Mount Lavinia Hotel, Mount Lavinia: A bit dated. Excellent food on beach. Lovely setting and friendly staff.

Jetwing Jaffna, Jaffna: New hotel. Lovely staff, very helpful. Food ok. Great location with fabulous views from room.

Amaranthe Bay Resort and Spa, Uppuveli: Lovely room, great staff. Food ok, good location.

Victoria Golf Chalets, Kandy: Came for golf and wasn't disappointed – fabulous course. Not very keen on buffet style meals.

Albany Villa, Nuwara Eliya: One of our favourite hotels. Great staff, food and location. Five star!

Grand Uda Walawe Safari Resort, Uda Walawe: Good room, no view. Nice pool. Buffet not clean.

Paradise Beach Club, Mirissa: Lovely location on beach. Great pool. Dining room lacked atmosphere, food poor.

Fort Bazaar, Galle Fort: Very lovely location. Good staff. Menu a bit European!

Cookery course: Very good and interesting. Delicious food.

Safaris: Excellent.

Tea Country: Lovely and peaceful. Interesting factory visit.

Whale watching: Good.

General remarks: All interesting. Enjoyed everything except long drive to Jaffna.


August 26, 2016 : Shantha (chauffeur guide) was very helpful and professional, but we felt he needs polish up his English.

Heritance Kandalama, Kandalama: Wow!

Heritance Tea Factory, Kandapola: Everything was perfect except the food. They need to change the menu and add more activities in the hotel area.

98 Acres Resort, Ella: They were the best in everything!

Cinnamon Lakeside, Colombo: Fancy hotel.


August 25, 2016 : Supun Kumara/ Brian Kenny (chauffeur-guides): Both made our holiday safe, fun and memorable.

General Remarks: Overall impression of Red Dot and tour is one of professionalism and the ability to understand individual client needs. Although a little pricier than finding independent drivers, you can guarantee that they are reliable, punctual, knowledgeable and safe. We had a great driver, guide and consultant. We are extremely happy and impressed with the service Red Dot has provided.

-AP, Ireland

August 23, 2016 : We were extremely pleased with all services provided by Ashoka [chauffeur-guide].

General remarks: Overall this Sri Lanka trip has been our best holiday yet. We will return.


August 20, 2016 : Booking process: Website had too much information, fairly difficult to refine and search. Happy with price of tour.

Udaya [chauffeur-guide] was an all-round top man. Extremely happy with him. He made it a great family holiday for us.

Aliya Resort and Spa, Sigiriya: Great pool and facilities, really well designed. Nice stay. Food could be better.

Jungle Beach, Kuchchaveli: Great Sri Lankan chef, fantastic staff. Spa good. Dinner on beach with cocktails cannot be better.

Clove Villa, Kandy: Really fantastic staff.

Stonyhurst, Nuwara Eliya: John the butler was a fantastic chap whom we would like to take home.

Kithala Resort, Tissamaharama: Very run down, rooms faded. Pool bar terrible. Poor service and food.

Buckingham Place, Rekawa: Great substitute for Kithala Resort.

Ceylon Tea Trails, Dunken: Wow! Fantastic place to stay. Would come here again.

Polonnaruwa: Fantastic guide.

Sigiriya Rock: A must – great global experience.

Dolphin watching: Crazy but lots of dolphins.

Dambulla Cave Temple: Again, a must.

Train journey: Good.

Minneriya National Park: Preferred this to Yala.

Yala National Park: Good. Didn’t see leopards.

Horton Plains: Walk was too far.

General remarks: Lahiru [consultant] made fantastic choices. Udaya [chauffeur-guide] made the holiday with his knowledge and wit. He also showed us the 'local Sri Lanka'.


August 08, 2016 : Sujith [chauffeur-guide] is amazing. So professional and knowledgeable. An asset to Red Dot.

Randholee, Kandy: Stunning, lovely. Impeccable service.

Sun n Sea, Unawatuna: Great for backpackers but not for couples who want a quiet, relaxing time.

Long Beach, Galle: A nice hotel. Would consider staying there again.

Morning Sun: Lovely. Would definitely recommend to friends.

General remarks: Thank you so much for sorting out our problem with Sun n Sea. We will be recommending Red Dot to our friends. We will be back!


August 07, 2016 : Shalini [consultant] was very good.

Steve [chauffeur-guide] provided excellent service. Lovely guy. If his English was a little better he would be unbeatable!

Udekki, Alankuda: Good 'out of the way' place for first 2-3 days.

OZO Kandy, Kandy: Big international hotel. Safe choice for cautious visitors.

Villa Perpetua, Bandarawela: Excellent. Ten minutes from Ella, lovely alternative food.

Hideaway Arugam bay, Arugam bay: Excellent, young buzzy atmosphere. Great for teenagers.

Elephant Watch Hut: Really unusual but wonderful for right type of clients. 2-3 nights max.

Wilpattu National Park: Peaceful and good for birds.

Polonnaruwa: Good.

Minneriya National Park: Good. Too many other jeeps.

Sigiriya: Good.

Dambulla Cave Temple: Very good.

Tea plantation: Good.

Spice garden: Good.

Temple of the Tooth: Interesting.

Cultural dance show: We enjoyed!


August 07, 2016 : Charmaine [consultant] was very helpful.

Hensley [chauffeur-guide] was a top man! Has great knowledge of the history of Sri Lanka. Assistance provided when our luggage went missing was one-of-a-kind.

The Wallawwa, Kotugoda: Beautiful place. Highly recommended.

Taylors Hill, Deltota: Amazing setting, service very good. Wish he had spent more time there.

Ulagalla Resort, Anuradhapura: 5 star! This place is top notch. Amazing accommodation, food and service.

Maalu Maalu Resort & Spa, Pasekudah: Great beach, hotel and pool. Not same standard as previous hotels.

Horathapola Estate, Horathapola: Only stayed one night. House, food and services amazing. Possibly a little too far from airport. They only take cash: would be a good idea to let guests know beforehand.

Sigiriya Rock: Amazing place. Unbelievable views and history.

Dambulla Cave Temple: Fascinating history, very interesting.

Wilpattu National Park: Disappointed not to see a leopard. For children, should probably have done a park with more elephants.


August 06, 2016 : JP [chauffeur-guide] was faultless. Very knowledgeable.

Amaya Hills, Kandy: Hot water pressure very low.

Casa Colombo Collection, Mirissa: Location was good.

Sigiriya Rock: Superb. Problem with bees.

Polonnaruwa: Chauffeur-guide first took us to the museum, which gave us a good idea of what was in store.

Minneriya National Park: Superb.

Temple of the Tooth: Excellent. Chauffeur-guide very helpful and informative.

Yala National Park: Excellent.

General remarks: All good. Chauffeur-guide very well-informed about all locations. Added significantly to our knowledge and enjoyment.


July 31, 2016 : Udaya [chauffeur-guide] provided excellent service at all times. Exceeded our expectations. Professional, courteous, well-informed and discreet, he was the perfect chauffeur-guide. Always had a welfare in mind. Undoubtedly contributed to a very memorable holiday. We strongly recommend him to other visitors.

Villa Hundira, Negombo: Room a little more basic than it appears in website pictures. Outdoor areas and communal spaces were pleasant.

Ulagalla Resort, Anuradhapura: Very special, personal service. Lovely staff. Beautiful place. Liked the bikes!

Clove Villa, Kandy: Attentive service. Very good to be out of the hustle and bustle of central Kandy.

Melheim Resort, Haputale: Outstanding location, attentive staff, beautiful outdoor area. Room fine, could possibly do with a re-fresh. Loved this place.

98 Acres Resort, Ella: Very beautiful location. Lunch service very slow, good food.

Galle Face Hotel, Colombo: Lovely, grand hotel. Fantastic location on sea front. Good service. All feels very special.

Village tour: Very interesting.

General remarks: A very good holiday. We would recommend Red Dot – and particularly our excellent, helpful and informative chauffeur-guide Udaya Jayasinghe, who made it a thoroughly enjoyable experience. He is the model of what a guide should be.

-HC & GB

July 31, 2016 : Booking process: Initial response time was rather slow. Nevertheless we will book with Donovan [consultant] again.

Ervin [chauffeur-guide] was fabulous. We would definitely ask for him again. Vehicle could have had better air-con.

The Wallawwa, Kotugoda: We loved the hotel. We would stay here again on arrival.

Wild Grass Nature Resort, Sigiriya: Enjoyed. Staff very friendly and helpful.

Elephant Stables, Kandy: Staff very attentive and helpful.

Ceylon Tea Trails Castlereagh, Dickoya: Wow! We will definitely return.

Jetwing Yala, Yala: Service not as good as others. Bed bugs.

Cape Weligama, Weligama: Wow! Will definitely return. Manjula was excellent.

Elephant Safari: Amazing! We would do it again. Excellent guide.

Tea experience: Very informative. Would do it again.

Whale watching: Excellent.

Sigiriya Rock: We loved it.

Polonnaruwa: Ervin was an excellent guide.

Yala National Park: Enjoyed it. Guide was very good.

Yala National Park: Enjoyed it. Guide was very good.

General remarks: Enjoyed the trip thoroughly. Will definitely be returning with Red Dot. Very memorable trip.

-EW & KB

July 31, 2016 : We had a very good holiday. We would recommend Red Dot – and particularly our excellent, helpful and informative chauffeur-guide Udaya Jayasinghe, who made it a thoroughly enjoyable experience. He is the model of what a guide should be and undoubtedly contributed to a very memorable holiday.

-HC & GB, Australia

July 30, 2016 : Shalini [consultant]: slow responses, little information provided.

Gihan [chauffeur-guide] provided excellent service. Very helpful and courteous.

Galle Face Hotel, Colombo: Loved it. Amazing hotel.

Tea Factory: Informative.

Elephant Sanctuary: Excellent, really enjoyable.

Pasikudah: Snorkelling, Swimming and Jet-skiing. Loved the ocean and beaches. Really clean.

General remarks: Overall experience great. Loved Sri Lanka, the food and the people. Loved our chauffeur. Would recommend the friends.


July 24, 2016 : Did not need support from Lahiru [consultant] during our holiday as everything was beautifully planned.

Mas Villa, Kotmale: Pool not suitable.

Melheim Resort, Haputale: Room not clean, curtains mouldy. No a/c, no mini bar. TV not working. Food poor.

Sigiriya Rock: Amazing.

Millennium Elephant Foundation: Good.

Polonnaruwa: Worth seeing.

Yala National Park: Amazing.

Whale Watching: Planned to perfection.

General comments: Sunil [chauffeur-guide] went above and beyond to ensure we had the best time in Sri Lanka.


July 22, 2016 : Daminda [chauffeur-guide] was unbelievable! A fantastic guide and driver in all aspects.

The Wallawwa, Kotugoda: Excellent, fantastic relaxation after a long flight.

Mud House, Anamaduwa: Fantastic, really loved this place.

Ulagalla Resort, Anuradhapura: Really lovely setting. Great service, fantastic accommodation. Food very good.

Amaranthe Bay Resort and Spa, Uppuveli: Food very good, service very poor.

Rangala House, Bobebilla: Wonderful hotel, beautiful location. Exceptionally welcoming. Food was fantastic.

Mowbrey House, Peradeniya: Road to hotel very poor. Nice people. Room had slight smell of moth balls. Least good hotel of trip.

Ferncliff, Nuwara Eliya: Great hotel. Really good team.

Villa Hundira, Negombo: Very nice hotel. Serene.


July 21, 2016 : Booking process: Sometimes response times were too slow and occasionally replies did not have enough information regarding the next stage of the booking.

Sachinthana [chauffeur-guide] has a deep knowledge of Sri Lankan history, culture, religion and geography. Safe and patient driver with a warm and welcoming personality. He's the best!

Horathapola Estate, Horathapola: Excellent curries.

Ellerton, Kandy: Best view. Bad road.

Ceylon Tea Trails Castlereagh, Dickoya: Best accommodation on the tour! Fabulous high tea!

Noel Rodrigos Leopard Safaris, National Parks: Expected a more remote place. Missed having a pool!

Why House, Thalpe: Loved the warm welcome. A perfect place to relax after the safari.


July 20, 2016 : Uppul [consultant] was very good. Helpful and informative.

The Kandy House, Kandy: Superb hotel. Quite expensive but worth it.

Jungle Beach, Kuchchaveli: Lovely unspoilt beach location.

Uga Bay, Pasekudah: Great beach location, quite expensive. Plenty for children to do.

Cinnamon Lodge, Habarana: Excellent buffet. Great pool, family suites very nice. Good value.

Uga Residence, Colombo: Only had breakfast but good. Nice small hotel in Colombo with a courtyard pool.

Sigiriya Rock: Amazing view.

Dambulla Cave Temple: Incredible history and atmosphere.

White water rafting: Well organised and great fun. Excellent buffet.

Snorkelling at Pigeon Island: Saw small white whales.

Polonnaruwa: Good guide. Really enjoyed the cycling.

Temple of the Tooth: This is a must. Good recommended by driver.

General comments: I have found Red Dot Tours excellent. Driver Red Dot provided was excellent. Would recommend Red Dot Tours to friends and family.


July 15, 2016 :  

Villa Hundira, Negombo: Beautiful food, fantastic hospitality.

Lake Lodge Kandalama, Kandalama: Wonderful location and ambience.

Uga Bay, Pasekudah: Nice location. Not quite as special as Ulagalla.

98 Acres Resort, Ella: Fantastic!


July 15, 2016 : Hetti (chauffeur guide) was a fantastic guide. He was knowledgeable, concerned, very organized and flexible on requests.

Cinnamon Citadel, Kandy: The resort was beautiful.

Borderlands, Kitulgala: This is the perfect place for those who seek a bit of adventure!

98 Acres Resort, Ella: Wow! The views and settings are wonderful.


July 15, 2016 : Shane [chauffeur-guide] was lovely, kind and generous.

Maya Villa, Tangalle: Excellent staff, especially Dinesh.

Apa Villa, Thalpe: Would have been excellent if a/c wasn't noisy


July 15, 2016 :  

Sigiriya: Fantastic. A must when visiting Sri Lanka.

White water rafting and canoeing: Great fun for whole family.

Tea plantation: Beautiful! Great to stop at tea house.

Temple of the Tooth: Very good.


July 11, 2016 : Hensley [chauffeur-guide] was fantastic.

Borderlands, Kitulgala: Needed to have an en suite cabin.

Rosyth Estate House, Kegalle: Amazing!

Aliya Resort and Spa, Sigiriya: Good but didn’t compare to other hotels. A little impersonal.

Uga Bay, Pasekudah: Hotel charges steep

Sigiriya Rock: Just brilliant.

Borderlands: White water rafting was the best. What a start!

Yala National Park: Enjoyed but very busy. Doesn’t compare to other trips.

Pinnawela Elephant Orphanage: Very commercial. Should have done elephant safaris instead.

General remarks: Fantastic tour, really well organised. Hensley the driver was particularly excellent. Would have liked more clarity over costs upfront, e.g. tipping at safaris. Would have preferred to pay for all excursions upfront as part of our holiday.


July 07, 2016 : Oscar [chauffeur-guide] was knowledgeable and friendly. Extremely helpful, he made our stay a memorable one.

Hikka Tranz by Cinnamon, Hikkaduwa: Bathroom not up to standard.


July 07, 2016 : Rozanne [consultant] was one of the best people we worked with. Full marks for flexibility. Highly recommend.

Oscar [chauffeur-guide] was very professional in his treatment of us. He made our trip very memorable. A+++!

Galle Face Hotel, Colombo: Perfect setting. Great structure, colonial feel.

Cinnamon Citadel, Kandy: Loved the chilled out atmosphere. Excellent food and service.

Hikka Tranz by Cinnamon, Hikkaduwa: Superb in all aspects – food, beach, location, rooms. A perfect getaway.


July 06, 2016 : Oscar [chauffeur-guide] was amazing! Very informative. We would want him for our next trip.

Galle Face Hotel, Colombo: Loved our room – terrace overlooking the ocean. Best service and accommodation. Very welcoming.

Cinnamon Citadel, Kandy: Amazing welcome with traditional flowers and candle lighting.

Hikka Tranz by Cinnamon, Hikkaduwa: Our favourite by far! Best buffet.


July 06, 2016 : Aravinda [chauffeur-guide] is excellent. A very professional chauffeur-guide.


June 30, 2016 :  

Stone House, Kandy: Shower didn’t work, bad odour in room. Overpriced wine.

Chena Huts by Uga Escapes, Yala: Superb room. A+ safari guide.


June 30, 2016 : Dinu [consultant] was very efficient. Would recommend.

Erwin [chauffeur-guide] is a credit to Red Dot. Very flexible and accommodating.

Trinco Blu by Cinnamon, Uppuveli: Changed rooms second day. Rooms a little outdated. Lovely staff, a great stay.


June 26, 2016 : Thusitha [chauffeur-guide] is a credit to Red Dot. Best guide we have ever had.


June 20, 2016 :  

Galle Fort Hotel, Galle Fort: Water pump and air-con not working properly.


June 16, 2016 : Lakshman is an excellent chauffeur-guide. Obliging and helpful.

Aliya Resort and Spa, Sigiriya: Beautiful location. Clean. Good food.

The Wallawwa, Kotugoda: Beautiful rooms, nice and relaxed atmosphere.

Clove Villa, Kandy: Lovely atmosphere. Friendly staff, obliging.

Heritance Tea Factory, Kandapola: Beautiful location. Rooms cold.

Galle Face Hotel, Colombo: Waited 50 minutes for undercooked meal. Staff disinterested – thought we had been forgotten.

-MK & EH

June 06, 2016 : Nalin [chauffeur-guide] was outstanding. He has extensive knowledge of the island, birds and localitie. He was the number one highlight of our holiday!

Villa Hundira, Negombo: Fantastic introduction to SL. Beautiful architecture, great welcome.

Ulagalla Resort, Anuradhapura: Beautiful resort and rooms. We found staff overbearing.

Bougainvillea Retreat, Victoria: Fantastic! Food superb, beautiful location. Staff engaging and not overbearing. A gem!

98 Acres Resort, Ella: Beautiful location. Inexperienced staff, poor food. Renovations were being carried out.

The Yala Adventure, Yala: First impression was disappointing. Excellent nature. Lovely staff, passionate about birds and wildlife.


June 01, 2016 :
Booking Process:
Price was very reasonable. Ashoka [chauffeur-guide] did a great job. Very knowledgeable and courteous.

Cinnamon Grand, Colombo: Very nice.

Grand Hotel, Nuwara Eliya: Refined grandeur. Breakfast room a bit dark.

Clove Villa, Kandy: Loved it. Very friendly staff.

Aliya Resort and Spa, Sigiriya: Beautiful hotel in all aspects.

The Wallawwa, Kotugoda: Very good.


May 31, 2016 :  

Randoni Villa, Katunayake: Pool area needed repair.


May 31, 2016 : We had a wonderful time – the trip was much more than we anticipated. The tour had a great balance of sight-seeing, culture, wildlife and relaxation and our chauffeur-guide was wonderful. Awesome people and country. Red Dot and Sri Lanka are highly recommended.

-MN-B, France

May 06, 2016 :  

Mango House, Galle Fort: B&B only.

Kulu Safaris, Yala: Excellent service and guide.

Bougainvillea Retreat, Victoria: Expensive food. No credit card facility.


May 06, 2016 : Lahiru [consultant]: emails unattended to at times. Had to remind about payment receipt. Customer profiling should be done before suggesting sites to visit.

Thusitha [chauffeur-guide] was great. Excellent service, very friendly and concerned for the well-being of the guests.

Kelburne Mountain View Cottages, Haputale: Quality of accommodation too basic – not value for money. Service and view were great.

The Kingsbury, Colombo: Nice hotel – clean and comfortable.


May 05, 2016 :  

Randoni Villa, Katunayake: Pool area needed repair.


May 02, 2016 : Booking Process: From the enquiry stage to the booking closure the process was extremely efficient.

William [chauffeur-guide]was absolutely fantastic. Has a high integrity.

Randoni Villa, Katunayake: A nice place overall.

Suisse Hotel, Kandy: Nice location, room and good food.

Glendower Hotel, Nuwara Eliya: Great location, nice room. No fan or mosquito net in room.

Ozo Colombo, Colombo: Great location, very nice room.


May 02, 2016 : As it was just a two-person tour, we felt we should have had an suv, not a van.

The Wallawwa, Kotugoda: Close to the airport.

Elephant Stables, Kandy: Excellent.

Grand Hotel, Nuwara Eliya: Profile does not accurately describe interiors. Room in terrible state, especially shower. Service inconsistent. Only the Thai restaurant was good.


April 27, 2016 : Dulmini [consultant] was always there to help during the booking process. Extremely quick response, always looking for solutions.

Ranjith [chauffeur-guide] was an ambassador for us.


April 24, 2016 :  

Slightly Chilled Yellow House, Dalhousie: Poor shower – bad water pressure, small shower head.

Anantara Tangalle Peace Haven Resort, Tangalle: Superb view.


April 17, 2016 : Ervin [chauffeur-guide] was late twice for morning pickups.

Jetwing Kanduruketha: Hotel not fully completed yet.

Jetwing Vil Uyana, Sigiriya: Fabulous. Great natural setting.

Leopard Trails Yala, Yala: Superb all round.


April 16, 2016 : Herman (chauffeur guide): He was amazing & very helpful throughout the trip.

The Wallawwa, Kotugoda: Fabulous! Loved the hotel.


April 16, 2016 : Lahiru (sales consultant): Very impressive speed of response. Support not needed during trip.

Shane (chauffeur guide): Had lot of good trips and local knowledge. Really helped us out when we forgot some items during the trip. Good driving skills & excellent English.

Amaya Lake, Dambulla: Food good but overpriced. Amazing location.

98 Acres Resort, Ella: Amazing!

Lake Lodge - Colombo, Lake Lodge: A/c did not cool room. Too noisy.


April 16, 2016 : Wicky (chauffeur guide): He has been extremely professional. He is courteous, knowledgeable and considerate at all times.

Kassapa Lions Rock, Sigiriya: Especially happy with the lovely staff and peaceful happy atmosphere.

Villa 49, Kandy: Especially happy with the friendly welcome and excellent breakfast.


April 14, 2016 : Thisitha [chauffeur-guide] was entirely excellent.

-JD & AW

April 13, 2016 :  

Jetwing Vil Uyana, Sigiriya: Forest dwelling was the BEST. Needed a "Chef" the food was poor.

Kalundewa Retreat, Dambulla: The Kumbuk chalet is the best!! Need a Chef.

Elephant Stables, Kandy: Nice but KANDY HOUSE is the place. Dinner there was great, the ambience & the garden.

Gal Oya Lodge, Ampara: Truly an "Eco" resort. Papaya stem for straws. Not much of activity there.

Maya Villa, Tangalle: Beautiful. Excellent interior design. But close to road & noisy.

Boulder Garden, Sinharaja: Uniquely built around the boulders. Food was not good.

Galle Face Hotel, Colombo: Admiral Cheng Ho suite is very nice. But like the Fort bazaar & Fort Printers - if I would return the food needs improvement

Tri Lanka, Koggala: Great contemporary design.

Casa Colombo Collection, Mirissa: Only had breakfast - not good at all. Design here is the best part fun.


April 12, 2016 : Sisira was an excellent and polite chauffeur-guide. He needed to take the initiative to suggest optional activities.

Aliya Resort and Spa, Sigiriya: Buffet quality could improve.

Suisse Hotel, Kandy: Facilities too old: state of rooms and common areas is unnaceptable. Poor breakfast.

Grand Hotel, Nuwara Eliya: Dim room with no view.


April 11, 2016 : Ashoka (chauffeur guide): A true gent!

The Wallawwa, Kotugoda: A great place to unwind after a long flight. Amazing room.

Ceylon Tea Trails Summerville, Dickoya: just amazing. We want to live there forever.

-AM & SR

April 10, 2016 :  

Bougainvillea Retreat, Victoria: their service was poor

Gal Oya Lodge, Ampara: Everything from the staff, safaris, service to the room were great.

98 Acres Resort, Ella: Great view and the food was reasonably priced.

The Last House, Tangalle: Great staff, place, room and location.


April 10, 2016 : Booking process: Lahiru [consultant] forgot to give me a detailed itinerary. She rectified this once I asked during the holiday.

Daminda [chauffeur-guide] does a great job. Exceptional knowledge of Sri Lanka. Tour of Galle wonderful. Took us to places we would not have seen otherwise.

Mandira Dickoya Bungalow, Dickoya: Décor could be improved: cheap reproductions, dirty corners, top of bed very dusty. Staff sweet and eager to please, English not great. Chef is fabulous.

Borderlands, Kitulgala: Food good for kids, poor for adults. Sri Lankan food very good. Staff fabulous and professional, great with my son.

Jetwing Vil Uyana, Sigiriya: Beautiful property. Breakfast good, other meals not memorable. Western prices disappointing. Massage staff incredible – very impressive. Nice room, bath slow to fill. Wonderful location, fabulous gift shop. House boy great, laundry prices expensive.

Safari: A great driver booked.

Sigiryia: Excellent.

General comments: Overall we had a very good time.


April 09, 2016 : Roy (chauffeur guide): He was a fantastic chauffeur. He looked after us very well.

Mountain Heavens, Ella: A lovely small hotel with excellent service. A view to die for.


April 08, 2016 : Dilhari (sales consultant): She was a great help before and during our amazing holiday

Ranjith (chauffeur guide) Very helpful & great with the kids. Happy to have him with us.

Ulagalla Resort, Anuradhapura: Fantastic setting, breakfast service but food was average.

Rosyth Estate House, Kegalle: Amazing food. Warm & welcoming service.

Elephant Stables, Kandy: Pretty setting. Need some renovation & maintenance in places.

Ceylon Tea Trails Castlereagh, Dickoya: Amazing setting & fantastic food. Brilliant service. It was very special!!

Vivanta by Taj, Bentota: Beach resort. Pool service was very slow. The buffet was good.


April 08, 2016 : Lakshman (Chauffeur guide): He was knowledgeable and helpful and a great asset to our holiday.

Villa Hundira, Negombo: A good choice for first stop. Very peaceful after long flight

Elephas Resort, Sigiriya: Generally good. But evening meal was poor.

Clove Villa, Kandy: Beautiful room & good décor. Service was excellent

Mountain Heavens, Ella: Fantastic location & easy to walk to Ella in the evening but the water was dirty.

Grand Uda Walawe Safari Resort, Uda Walawe: Beautiful setting and lovely pool. Was given an upgrade since rooms weren't available when we arrived.


April 06, 2016 : Upul (chauffeur guide): He was amazing and really helpful. Our trip was fantastic!

Villa Hundira, Negombo: A great place for the first stop. Staff were welcoming and helpful.

Wild Grass Nature Resort, Sigiriya: A lovely place. Super rooms, the amenities and food was good.

Borderlands, Kitulgala: An amazing stay. The staff was superb in all aspects.

Mountain Heavens, Ella: Amazing views and walks. The hotel was good but nothing special.

The Yala Adventure, Yala: Loved it here. Staff was great and the additional activities was a nice touch.

Vivanta by Taj, Bentota: We were disappointed with the rooms as it was not up to 5 star standard. The rooms had a terrible musty odour. Everything else was very good.


April 05, 2016 : Sunil (chauffeur guide): Super flexible and accommodating.

Lake Lodge - Colombo, Lake Lodge: rooms are contemporary, but there are certain odd things in the room. It has great staff.

Mas Villa, Kotmale: Location is good only if you can stay there for 3 days, otherwise it’s too out of the way.

The Wallawwa, Kotugoda: Great for airport proximity. Amazing rooms.


April 04, 2016 : Bernard (chauffeur guide): He was superb! And look after us so well.

Clove Villa, Kandy: Food was superb. It would be good if they can install a fridge in the room.

98 Acres Resort, Ella: Service could be slow. I suffered from food poisoning due to one bad lunch!! Location is incredible.

The Yala Adventure, Yala: Very disappointed with the whole place.

Frangipani Tree, Thalpe: Lovely end to our tour.


April 04, 2016 : Athula (chauffeur guide): He was a careful and good driver.

Jetwing Vil Uyana, Sigiriya: A wonderful place we love it.

98 Acres Resort, Ella: A wonderful place we love it.


April 04, 2016 : Thisitha [chauffeur-guide] was entirely excellent.

-JD & AW

April 04, 2016 : Sisira was an excellent and polite chauffeur-guide. He needed to take the initiative to suggest optional activities.

Aliya Resort and Spa, Sigiriya: Buffet quality could improve.

Suisse Hotel, Kandy: Facilities too old: state of rooms and common areas is unnaceptable. Poor breakfast.

Grand Hotel, Nuwara Eliya: Dim room with no view.


April 04, 2016 : Booking process: Very slow response, request not fulfilled.

Tissa [chauffeur-guide]: Very safe and knowledgeable.

Jetwing Vil Uyana, Sigiriya: Excellent.

Stone House, Kandy: No service after 10pm.

Ceylon Tea Trails Norwood, Dickoya: Superb.

The Fortress, Koggala: Very disappointing.


April 03, 2016 : Roy [chauffeur-guide] is an exceptionally good driver and was eager to please.

The Wallawwa, Kotugoda: An excellent choice. Set the bar high.

Jetwing Vil Uyana, Sigiriya: Wonderful environment and excellent food.

Elephant Stables, Kandy: They put four adults in one room – very disappointing. Not acceptable.

Mandira Strathdon Bungalow, Watawala: Wonderful in every way.

Sri Sharavi Beach Villas, Mirissa: Fabulous spot. Wonderful service, lovely food.

Galle Face Hotel, Colombo: Room fine, but do not think view of brick wall makes it 'superior'.

Elephant Safari, Sigiriya: Fun but too crowded with jeeps.

Village Safari: Wonderful in every way.

Boat trip up the river: Excellent.

Walking tour of Colombo with Mark Forbes: Excellent, he brought history alive.

Visit to the tea factory: Very good. A genuine factory, not just for tourists.

General comments: Overall tour was excellent. Very varied, interesting and we feel we had a glimpse of ‘the real’ Sri Lanka as well. Only two of the hotel experiences spoiled things – a pity.


April 02, 2016 :  

St Lachlan Hotel & Suites, Negombo: Generally below standard compared to the other hotels we stayed at.

Jetwing Vil Uyana, Sigiriya: Highly recommended

Stone House, Kandy: Below standard compared to the other properties.

Ceylon Tea Trails Castlereagh, Dickoya: Highly recommended

Galle Fort Hotel, Galle Fort: Bathroom was inadqequate. The service was not good.


April 01, 2016 :  

Taylors Hill, Deltota: Amazing food!


April 01, 2016 : Sujith (chauffeur guide): This was our second visit to Sri Lanka. We requested Sujith & he was excellent.


March 31, 2016 : Athulla [chauffeur-guide] was very helpful and knowledgeable.

Whale watching (Trinco Blu): Superb.


March 31, 2016 : Lahiru (sales consultant): Very efficient.

Rathnasiri (sales consultant): He has brilliant knowledge on birds. He was friendly, knowledge, a careful driver and overall excellent.


March 31, 2016 : Imran [consultant] was very easy to deal with and quick to respond to any queries.

Bernard [chauffeur-guide] is fantastic: a real asset to Red Dot. Knowledgeable and always had a smile on his face.

Wild Grass Nature Resort, Sigiriya: Great little hotel with stunning villas.

Bougainvillea Retreat, Victoria: Delightful boutique hotel with very high standards. Fantastic food.

Grand Hotel, Nuwara Eliya: A little dated but all part of the appeal.

Jetwing Yala, Yala: Best hotel of the trip. Fabulous beach and pool, stunning bedrooms.

Galle Fort Hotel, Galle Fort: Lovely hotel, great location.

Avani Bentota Resort and Spa, Bentota: Great hotel. Nice beach and pool. Great service, food needs improvement.

Elephant Safari, Sigiriya: One of the highlights, very busy. Best place to see elephants up close.

Dambulla Cave Temple: Interesting temple.

Temple of the Tooth: Best temple visited on the trip

Kandy Cultural Show: Well worth attending. Had great seats.

Nuwara Eliya Tea Factory: Very interesting, well worth a visit.

Yala Safari: Fantastic, one of the highlights of the trip. Saw leopards.


March 31, 2016 :  

The Palms, Beruwala: A/C not working properly. Long distance from airport!

Kassapa Lions Rock, Sigiriya: Great room, great food. Highly recommended.

Samadhi Centre, Kandy: Primitive conditions. Food below standard, jeep tour overpriced.

Victoria Golf Chalets, Kandy: Nice, good food. Excursions were significantly less cost. Meditation classes - excellent. Lot expensive.


March 31, 2016 :  

20 Middle Street, Galle Fort: Lovely view, good food. Room outdated.

Mahaweli Reach, Kandy: Nice hotel. Room quite small for a family. Secret Ella: An amazing stay. Food great, breathtaking views.

Grand Uda Walawe Safari Resort, Uda Walawe: Room and food good, staff not very pleasant. Simple things were ignored.

Hikka Tranz by Cinnamon, Hikkaduwa: Room damp, food ok. Just below average.

General comments: We scored Red Dot Tours 9/10 for booking because it transpired Chaaya Tranz was not for us.


March 31, 2016 :  

Villa Hundira, Negombo: A wonderful place to start. Extremely friendly and enthusiastic staff.

Palm Garden Village, Anuradhapura: Poor service, bed bugs. Lake was wonderful.

Kandy Cottage, Kandy: Charming host, very good location for Perehera. Good food.

Zion View, Ella: Did us good. Good location for hikes. Delicious food, fantastic views.

Kalus Hideaway, Uda Walawe: Super stay. Friendly staff and good food.

Wijaya Beach, Dalewalla: Need to manage your expectations!

Train from Kandy to Ella: Wonderful.

General comments: Varied and delightful holiday. Our whole time in Sri Lanka was made wonderful by Herman’s entertainment, looking after us and informing us on a variety of subjects.


March 31, 2016 : Athula [chauffeur-guide] is a lovely man, very courteous and helpful. Has a sense of humour. Highly recommended.

General comments: Red Dot should check properties prior to guest arrival.

-AC and AH

March 31, 2016 : Booking Process: Rooms not booked for correct number of guests. Resolved with help from Red Dot.

Sanjeeva [chauffeur-guide] was absolutely amazing – made our holiday so much more interesting. His local knowledge helped us decide the best things to do and he had a great ability to understand the needs of our family and our preferences. Vehicle was very clean every day and he drove safely and comfortably at all times. We were disappointed with the change of transport the 6th day of our trip.

St Andrews Hotel, Nuwara Eliya: Building a little dated. Several roof leaks.

Elephant Foundation: Excellent.

Dambulla Cave Temple: Excellent.

Sigiriya: Excellent.

Pollonnaruwa: Excellent.

Safari: Excellent.

Spice Market Tour: OK. Informative but prices were highly inflated – 2000% compared to local market.

-SB, Q

March 31, 2016 : Best holiday experience. We had splendid hotel choices which catered to the artistic, heritage, architectural etc. Our guide was extremely helpful and friendly.

-CH and JH

March 31, 2016 : Nalin [chauffeur-guide] was terrific. We were lucky to have him. He was able to deal with the incorrect itinerary given to him.

Borderlands, Kitulgala: Fabulous. Only cold water and shared facilities. Our child not allowed to do some of the activities. Entrance fee, jeep hire etc. should be included in extras.

General comments: Expect terminal to be included in flight details given - we had to look this up ourselves. Did not ask if our six year old needed a child meal on flights.

-CS and CS

March 31, 2016 : Our holiday was close to perfection. Thank you Lahiru [consultant] for an outstanding job in deciding our itinerary – it was really a wonderful and a varied selection.

Luxman Ashok [chauffeur-guide] was helpful and informative without being too pushy. Provided handy advice, safe and careful driver.

Mud House, Anamaduwa: Unique.

Coco Bay, Unawatuna: Great locale and service.

General comments: I am so please that we decided to approach Red Dot directly online.


March 31, 2016 : Our chauffeur-guide was very pleasant and well-mannered. Always on time. Very knowledgeable especially with birds, wildlife and history.


March 31, 2016 : Everything was perfect! Booking process was effortless.

Our chauffeur-guide was extremely helpful, friendly and knowledgeable. Made our Sri Lankan experience preferred in every way.


March 31, 2016 : Our driver was a real asset. Always in a good mood, careful on the roads. Friendly, well-documented about his country. Did not push us towards certain shops. Loyal to Red Dot.

General comments: Good service in top star hotels – Reef Villa, Fortress, Kandy House. Poor service in Jetwing Vil Uyana, very long waiting times. Good service in tented camp, good food but poor accommodation.


March 31, 2016 :  

Cinnamon Red, Colombo: Requested a double room, only twin available. Disappointed with this hotel.

The Secret Kandy, Kandy: Great hotel, fantastic staff and food.

General comments: An indication of the length of drives / travel time before the holiday would have been helpful.


March 31, 2016 : I would like Red Dot to exist for touring other countries. Watch for my friends and family booking in 2016.


March 28, 2016 : Nalaka (sales consultant): He was great!


March 28, 2016 : Charmaine (sales consultant): She was very helpful in making the changes we needed in the itinerary.

Prabath (chauffeur guide): He was very knowledgeable and an excellent chauffeur.

Jetwing Lagoon, Negombo: Just what we needed after a long flight

Ulagalla Resort, Anuradhapura: The rooms were fantastic. We loved this hotel.

Jungle Beach, Kuchchaveli: We liked the beach and the staff was very attentive.

Cinnamon Wild, Yala: Lovely pool and we also saw monkeys.

Villa Hundira, Negombo: Lovely owners and great food


March 28, 2016 : Ranjith (chauffeur guide): Fantastic chauffeur/guide. The whole family was totally happy with him.

The Gateway Hotel Airport Garden, Seeduwa: Very happy with this hotel for our arrival. Friendliness of staff stands out.

Albany Villa, Nuwara Eliya: Excellent stay, highly recommended.

Clove Villa, Kandy: The least impressive of our stays. Although food was average the breakfast was good.

Cinnamon Lodge, Habarana: Service was excellent. Loved this hotel. The buffet was fantastic


March 28, 2016 :  

Anantara Tangalle Peace Haven Resort, Tangalle: Amazing. Best hotel of the tour.

Jetwing Lighthouse Club, Galle: Very old accommodation. Staff very helpful.


March 26, 2016 :  

Amaya Hills, Kandy: Gave us a great interconnecting rooms.

Heritance Ahungalla, Ahungalla: We got an upgrade. The rooms are good.


March 25, 2016 : Raj (sales consultant):His driving was a bit aggressive but otherwise he was excellent.

Sun n Sea, Unawatuna: There was no toiletry provided

Zion View, Ella: It was hard to get by car

Clove Villa, Kandy: There was traffic so took time to get there.


March 25, 2016 : Thushara (chauffeur guide): He exceeded our expectations.


March 25, 2016 : Herman [chauffeur-guide]: Excellent driver, very helpful. Would definitely recommend him.

The Yala Adventure, Yala: Poor security – no guard or CCTV. Felt ripped off for our money.

Sergeant House, Unawatuna: Beautiful hotel. Excellent service and great food.

General comments: Lots of confusion over changed flight dates.


March 24, 2016 : Koslanda: Lighting not great. Rather expensive. Limited menu.

General comments: A wonderful holiday. Very Good.


March 23, 2016 : Oscar/Rafa/Neil (chauffeur guides): They were the best of the best

Mountain Heavens, Ella: The food selection the first night was poor

Coco Bay, Unawatuna: Stunning location, beautiful pool and beach.

Galle Face Hotel, Colombo: Rooms were scattered and the windows were dysfunctional.


March 23, 2016 : Oscar/Neil/Raja: They worked well as a team and they made our vacation perfect!

Cinnamon Wild, Yala: Best hotel!


March 21, 2016 : Booking Process: Better knowledge of villa location would have been helpful.

Thisitha [chauffeur-guide] was an excellent safe driver.

Jetwing Vil Uyana, Sigiriya: Pool area small, not enough shade.

Theva Residency, Kandy: Would not recommend. Pool area small and far from rest of property.

Ceylon Tea Trails Castlereagh, Dickoya: Outstanding. Wish we had stayed here for three nights instead of Kandy.

Cape Weligama, Weligama: Outstanding!

Yala National Park: Safari terrible – too crowded.


March 20, 2016 :  

The Wallawwa, Kotugoda: Amazing. Ideal location for a tour starting because of the proximity to the airport.

Heritance Kandalama, Kandalama: Excellent.

Taylors Hill, Deltota: It was far from Kandy and the road was terrible but the property was lovely.


March 19, 2016 :  

Queens Hotel, Kandy: Room far from reception. Requested an upgrade, moved to a lovely suite.


March 18, 2016 : Amazing trip – met or exceeded all expectations. Great experience. Not one bad meal or hotel stay. Will recommend Red Dot whole-heartedly to friends. Thank you for making our holiday a great success!


March 18, 2016 : Prasanna [chauffeur-guide] exceeded our expectations, really contributed to the success of our holiday. He is an asset to Red Dot.

Kassapa Lions Rock, Sigiriya: Lovely setting. Large room and friendly service.

Clove Villa, Kandy: Very personal feel. Amazing room and great service.

98 Acres Resort, Ella: Incredible location. All expectations were exceeded.

The Yala Adventure, Yala: Excellent service. Very limited menu. Enjoyed activities on offer.

Sigiriya Village, Sigiriya: Very personal, great value for money. Nice break from commercial tourist sites, offers insight into Sri Lanka.

Sigiriya Rock Fortress: Excellent – thoroughly enjoyed. Great guide sourced by Prasanna.

National Park Safari: Fantastic start to holiday. Great driver.

Dambulla Cave Temple: Interesting Useful information provided by Prasanna prior to visit.

Yala National Park: Good safari guide. Very commercial and busy in comparison to previous safari. Enjoyed all the same.

General comments: Amazing trip – met or exceeded all expectations. Great experience. Not one bad meal or hotel stay. Will recommend whole-heartedly to friends. Thank you for making our holiday a great success!


March 17, 2016 : Tharanga (chauffeur guide): very helpful in our search of our family in history in the Dickoya area.

Tintagel, Colombo: The room was not satisfactory.

Mandira Dickoya Bungalow, Dickoya: Excellent place to stay and the staff was very helpful and friendly.

The Fortress, Koggala: Dangerous steps, furnishing looks tired. Poor lighting and the arrangements very uncomfortable.


March 17, 2016 : William (chauffeur guide): He saved our trip. He went out of his way to make sure everything was smooth.

Ozo Colombo, Colombo: Too crowded and the hotel was understaffed and the existing staff were inefficient. The room was fantastic but the food was not good.

Grand Hotel, Nuwara Eliya: Great place offering a good buffet. The hotel offers a good range of activities.


March 16, 2016 : Jonah (sales consultant): She was great!

Bandula (chauffeur guide): He was very helpful and knowledgeable.

Elephas Resort, Sigiriya: It was value for money.


March 15, 2016 : Chris (chauffeur guide): Excellent service

St Lachlan Hotel & Suites, Negombo: Good location and excellent value for money.

Elephas Resort, Sigiriya: Food was always cold

Elephant Stables, Kandy: It was excellent

Galle Fort Hotel, Galle Fort: A wonderful experience


March 14, 2016 : Oscar (chauffeur guide): He was very professional, friendly and courteous. He was very knowledgeable in most subjects.


March 13, 2016 : Priyantha (chauffeur guide): As well as being an excellent chauffeur guide he became a good friend to us during our tour.


March 13, 2016 : I would highly recommend to my friends to request for Chami [guide]. He made the trip memorable and wonderful.

The Wallawwa, Kotugoda: Great first place to relax.

Ulagalla Resort, Anuradhapura: Food and restaurant not great: lacking atmosphere and lighting.

Ceylon Tea Trails Castlereagh, Dickoya: Food and service excellent.

Amangalla, Galle: Food not as good as Amanwella and Tea Trails.

Amanwella, Tangalle: Wonderful relaxing beach.

The Kandy House, Kandy: Staff wonderful. Pool excellent, loved the room and setting.

-CMG-V and WKD

March 12, 2016 : Milroy (chauffeur guide): Excellent.

Madulkelle Eco Lodge, Kandy: Wonderful!

Anantara Tangalle Peace Haven Resort, Tangalle: Fantastic staff


March 12, 2016 : Booking process: Kevin [consultant] was helpful and responsive. Tailoring functions on website didn't work.

Villa Athulya: Happy overall.

Deer Park Hotel, Giritale: Rooms would benefit from updating TV.

Bandarawela Hotel, Bandarawela: Manager gave us a free upgrade to a better room.

Hibiscus Garden, Tissamaharama: Staff friendly. Hotel had a problem with flies.

Coco Tangalla, Tangalla: Room a little small. Swimming at hotel beach is not allowed.

Fortaleza, Galle Fort: Great hotel let down by poor breakfast.

Yala National Park: Excellent. Good vehicle and driver.

Peradeniya Botanical Gardens: Beautiful place.

Polonnaruwa: Very interesting.

Dambulla Cave Temple: Excellent.

Galle Fort: Amazing location.

General comments: Really enjoyed the holiday. Good choice of hotels overall, website could be improved. Driver very good.


March 12, 2016 :  

Frangipani Tree, Thalpe: Beach was full of litter and unclean.


March 11, 2016 : Kosala (chauffeur guide): He was fantastic and we would recommend him to anyone. Was courteous and accommodating.

Jetwing Lighthouse, Galle: The hotel is outdated in certain areas. Need to spruce it up a bit.


March 11, 2016 : Anton (chauffeur guide): Great guide.

Amaya Hills, Kandy: Rooms were dirty and the cups were not washed.


March 10, 2016 :  

Galle Face Hotel, Colombo: While the exterior of the room was excellent, the room itself was outdated and musty.

Aliya Resort and Spa, Sigiriya: Excellent and spacious room

Cinnamon Grand, Colombo: Excellent lobby but the room was outdated and the carpets were dirty.


March 10, 2016 : Kamal [chauffeur-guide] was excellent, kind and supportive. Made our holiday perfect.

Villa Hundira, Negombo: Shower drain blocked.

Fort Printers, Galle Fort: Perfect location.


March 07, 2016 : Booking process: Charmaine [consultant] was quickly responsive to our questions.

Ranjith [chauffeur-guide] did everything to make us happy. Provided helpful information.

Cinnamon Lodge, Habarana: Lovely place.

Clove Villa, Kandy: More choice at dinner.

St Andrews Hotel, Nuwara Eliya: Booked two superior rooms – they gave us two suites at no extra cost. Everything was great. Excellent staff.


March 05, 2016 :  

Mas Villa, Kotmale: Quiet, beautiful. Excellent food and service.

Good safari drive: except for the 50 other jeeps.

Botanical Gardens, Kandy: A wonderful highlight. The best excursion.


March 04, 2016 : Service throughout has been excellent. Suma [chauffeur-guide] helped us enjoy our trip: his knowledge, humour and dedication enhanced our experience.


March 04, 2016 : Si Lal: Trip with him was excellent.

General comments: All excellent. Looking forward to next year!

-RW & AW

March 04, 2016 : Booking Process: Poor initial response to problems by operations.

Frazan [chauffeur-guide] was the perfect guide – very knowledgeable about wildlife and birds . A lovely person.

The Wallawwa, Kotugoda: Perfect place to start a holiday

Elephant Stables, Kandy: Good for us but not for travelling companion.

Mandira Dickoya Bungalow, Dickoya: Fantastic place to stay.

Sri Sharavi Beach Villas, Mirissa: Fantastic.

Fort Printers, Galle Fort: Told there were five rooms and we would have the whole place. There are 13 rooms.

Galle Face Hotel, Colombo: Excellent for central location.


March 04, 2016 : Nalin (chauffeur guide): He made sure we had a fantastic time.

Ivory House, Habaraduwa: Highly recommend. Beautiful rural villa with amazing staff and food.

Ceylon Tea Trails Castlereagh, Dickoya: The bungalow was gorgeous. We walked to Norwood and had lunch at Summerville.

Heritance Kandalama, Kandalama: Beautiful location. The luxury room didn’t have a view and we felt that some rooms need upgrades.

The Wallawwa, Kotugoda: Great pre-flight option. Had a lovely massage at the spa.


March 03, 2016 : Lakshman [chauffeur-guide]: One of the reasons the holiday was so successful was because of his contribution.

Heritance Kandalama, Kandalama: Information given to us in advance was not adequate. Had to look it up online with the service of a Sinhalese friend.

Stone House, Kandy: A fabulous experience from beginning to end.

Heritance Ahungalla, Ahungalla: Living a past glory. Interesting concept, disappointing service.

98 Acres Resort, Ella: Delightful situation. Very friendly, helpful service.

Mosvold Villa, Ahangama: A great place to relax at the end of the holiday. Brilliant location – beach and surf. Friendly service, food disappointing.

Galle Face Hotel, Colombo: Room rather small: perhaps we had been spoilt everywhere else. Service better than internet reputation.

Dambulla Cave Temple: Well worth the trip. Not too much effort to get there.

Sigiriya Rock: Could not have done without the driver’s support

General comments: We had the most lovely holiday and are impressed with Red Dot's service and organising the trip. We feel you do not do yourselves justice. We suggest one phone call to introduce yourselves and much more information about what we can expect: very concerned prior to departure as to what the trip would be like. All communications were by e-mail – and minimal. Other travel operators provide much worse service but market themselves better.

-RW & AW

March 03, 2016 : Did not want to do the long train journey to Ella. Visiting Ella was too time consuming.
Nalaka [chauffeur-guide]: Very happy with Nalaka: he adapted to our wishes perfectly.

Jims Farm Villas, Matale: Perfect place!

Lagoon Paradise Beach Resort, Tangalle: Bathroom needs renovation. No charm, nice pool.

General comments: Great price and hotel choices. Itinerary and activities needed a little more work.


March 03, 2016 : UPS [chauffeur-guide] is a delightful and wonderful driver.

General comments: We had a wonderful time. All the arrangements – hotels, driver – were great. Only disappointment was the tea factory tour: leader was very poor.


March 03, 2016 :  

Bougainvillea Retreat, Victoria: Loved our stay. Need to improve food.

Warwick Gardens, Ambewela: Approach to road very poor. Dangerous.

Ceylon Tea Trails Castlereagh, Dickoya: Highly recommended

General feedback: Our visit to Sri Lanka has been a huge success.


March 03, 2016 : Wiki [chauffeur-guide]: Could not have been better.

Horathapola Estate, Horathapola: Utterly charming. Staff helpful and friendly.

Amaya Lake, Dambulla: No sitting out area, could not take advantage of lake views.

Ceylon Tea Trails Summerville, Dickoya: Particularly good in every way.

The Secret Ella, Ella: Paintings completely botched – a mess. Fantastic site, very poor, lukewarm food.

-RG and JG

March 03, 2016 : Niroshan (chauffeur-guide) was good and courteous. Could have shown better general knowledge about locations and history etc.


March 02, 2016 : Niroshan [chauffeur-guide]: Use of mobile when driving, lack of seat belts.

Ceilao Villas Kabalana Beach Getaway, Galle: Excellent. Poor power plugs.

Aliya Resort and Spa, Sigiriya: Too touristy for our taste. Good swimming pool.

River Grove, Kandy: Very welcoming. Ideal.

The Yala Adventure, Yala: Excellent. Very helpful staff. Enjoyed the range of activities on offer.

Blue Magpie Lodge, Sinharaja: Very enjoyable. Very easy to lock oneself out of room.

Sun n Sea, Unawatuna: We enjoyed it.

Sigiriya: Splendid.

Kandy: Delightful, especially Botanical Gardens.

Train journey: Great. Second class to Badulla was fine.

Orphanage (Badulla): Niroshan [chauffeur-guide] had to deal with communication difficulties, otherwise no problems.

Jeep safaris: First jeep had poor visibility. Bundala wonderful, Yala overcrowded.

Yala Adventure: We really enjoyed the boat trip, cycling and cookery lessons.

Kataragama: A highlight.

Sinharaja: Hard work but worth it.

Galle Fort: Really enjoyed wandering around.

General comments: We chose Red Dot because you were recommended to us. Itinerary met our requirements – ideally avoiding tourist crowds and freedom to please ourselves. Balance of culture, history, bird-watching, train journeys and orphanage was excellent. Cost was excellent.

-PW & SW, UK

March 01, 2016 : Athula (chauffeur guide): He was great!

Mahaweli Reach, Kandy: Bathroom was unsafe.

Grand Hotel, Nuwara Eliya: Noisy and unclean.

Melheim Resort, Haputale: Good hotel.

Mandara Rosen, Kataragama: The rooms were unclean and the food was bad.

Number One Mirissa, Mirissa: Room are not maintained.

Galle Fort Hotel, Galle Fort: Bad odour in the bathroom

Hilton, Colombo: The hotel was under construction


February 29, 2016 : Booking process: Went very smoothly. Very nice extras for anniversary. General comments: All accommodation very high standard, service and food excellent. All aspects went very smoothly.


February 29, 2016 : Indika (chauffeur guides): Wonderful!

Langdale by Amaya, Radalla: We as a party feels that the staff requires more training.


February 29, 2016 : Booking process: Andrea [consultant] did not inform us about visa requirements until final documents arrived. Unclear communication regarding which excursions were included with accommodation. Didn't know in advance that alcohol was unavailable at several locations.

George/Prasanna: George's bird-watching experience added greatly to our enjoyment. Due to family illness, Prasanna stepped in at very short notice seamlessly.

Palagama Beach, Alankuda: All went well, friendly staff.

Palmyrah House, Mannar: Walk with naturalist involved the main road – not ideal at dusk. Extensions rang all night and was a disturbance.

Back of Beyond - Pidurangala, Sigiriya: Room not cleaned. Staff helpful.

Madulkelle Eco Lodge, Kandy: Activities easy to arrange, unclear if included in package. Staff helpful, attentive and friendly.

Kelburne Mountain View Cottages, Haputale: Profile should emphasise that weather could be misty. Unique experience, food expensive!

Galle Face Hotel, Colombo: Bar service poor. Restaurant and reception service good.

Whale Watching, Palagama: Satisfactory.

Wilpattu and Boat Excursion (Palpatha): Service excellent.

Thanthirimale Monastery: Worth the stop en route.

Anuradhapura: Impressive but busy.

Sigiriya Rock: Worth the climb, well-organised.

Polonnaruwa: Stunning! Best ancient site.

Eco Park: Too busy – drivers surrounding elephants too close.

Pidurugala Rock: Nice clear morning climb.

Madulkelle Tea Factory: Excellent and interesting cookery. Quite fun naturalist. Very good but limited availability.

Peradeniya Botanical Gardens: Excellent.

Train journey – Kandy to Nanu Oya: Views limited. Okay but would not repeat.

Pidurugala Village Experience: Very good and pleasing. Unembarrassed.

General comments: Very beautiful country. Have experienced so many different zones, accommodation, and cultural aspects. Andrea [consultant] responded to my interest providing the best guide we have had! We felt safe, supported and welcomed at all times. Please continue to offer individual services as so many other operators offer predictable tourist packages!


February 29, 2016 : Sri Lanka is a very beautiful country. We experienced so many different environments, types of accommodation and cultural aspects. Andrea [consultant] responded to my birdwatching interest by providing the best guide we have ever had! We felt safe, supported and welcomed at all times. Please continue to offer individual services as so many other operators offer predictable tourist packages!


February 29, 2016 : Booking process: Charmaine [consultant] got booking wrong but fixed quickly and to our satisfaction. Booking through Red Dot was very good.

Wickey [chauffeur-guide] was a fast driver but competent. A good companion.

Uga Residence, Colombo: Only one night, ideal for arrival.

Ulagalla Resort, Anuradhapura: Good for touring for cultural sites.

Elephant Stables, Kandy: Second choice but good. Tent was a surprise but fun.

Ceylon Tea Trails Tientsin, Dickoya: Spot on. Gardens are a hidden treasure.

General comments: Fabulous food during tour, many things to do. Tour was a great success, as was working with a chauffeur. Written communication could have been faster and more joined up.


February 29, 2016 : Sam (chauffeur guide): Fantastic, polite, courteous and knowledgeable

The Wallawwa, Kotugoda: The accommodation was great

Ulagalla Resort, Anuradhapura: amazing property, room, service and food.


February 29, 2016 : Dinu (sales consultant: She crafted the perfect itinerary to meet our needs. A beautiful balance of ayurvedic, urban, culture, & nature. The flow of our schedule had just the right combination of rest & activity.

Sureth (chauffeur guide): service is beyond six stars. His joyful disposition, intuitive intelligence & great driving skills makes him an ideal chauffeur.

Tintagel, Colombo: A good place to spend the first night.

Heritance Ayurveda Maha Gedara, Beruwala: Complete immersion into an Ayurvedic experience. Very professional

Sri Sharavi Beach Villas, Mirissa: Lovely manager. Nice view looking over the beach

Jetwing Yala, Yala: Beautiful setting.


February 29, 2016 : Dinu [consultant] crafted the perfect itinerary. A wonderful balance between Ayurveda, urban life, culture and nature, and the schedule had just the right combination of rest and activity. Sarath’s [chauffeur-guide] service is beyond six stars. Joyful disposition, intuitive intelligence and great driving skills. His performance on every level was flawless.

Heritance Ayurveda Maha Gedara, Beruwala: Complete immersion in an ayurvedic experience.

Sri Sharavi Beach Villas, Mirissa: Lovely manager, good dinner, fantastic view overlooking beach.

Jetwing Yala, Yala: Beautiful setting.

Ceylon Tea Trails Summerville, Dickoya: Great bungalow, wonderful service. So relaxing.

Bougainvillea Retreat, Victoria: Lovely management. Great Kandy recommendation.

Heritance Kandalama, Kandalama: This hotel felt so spacious despite the number of rooms.

The Wallawwa, Kotugoda: Perfect place for respite and rejuvenation. Clean and comfortable.

The Last House, Tangalle: Loved the open, comfortable setting – notwithstanding some plumbing difficulties. Great beach, breakfast okay. Good dinner on the beach at Tangalle.

CASA Colombo, Colombo: Over-done – crazy room layout. Area too busy, preferred location of Tintagel. Would not recommend.


February 28, 2016 : Sunil [chauffeur-guide] was fantastic and so helpful.

Ulagalla Resort, Anuradhapura: Unfortunately bed bugs in sofa.

Stone House, Kandy: Pool full of leaves.

98 Acres Resort, Ella: Beautiful location.

Amangalla, Galle: Superb!

Aditya, Rathgama: Wonderful deserted wide beach. Excellent cooking.

General comments: Wonderful trip!


February 28, 2016 :  

Heritance Kandalama, Kandalama: The bathroom needs to be improved. The spa/shower area was slippery.

Ceylon Tea Trails Summerville, Dickoya: Top marks for the place!


February 27, 2016 : Shalini [consultant] was excellent. Well done.

William [chauffeur-guide] was prompt, courteous, reliable and knowledgeable. Immaculate attire. Well done William!

Stafford Bungalow, Kandapola: Food a little disappointing, estate manager excellent. Road access very poor. Recommended early morning walk.

Laya Safari, Yala: Everything excellent. Drives to areas too long.

Yala National Park: Thoroughly recommend.

Galle Fort: Worth visiting, good food.

Turtle Hatchery, Unawatuna: Worth visiting , lovely experience.

Train journey – Kandy to Nuwara Eliya: Lovely journey. 2nd class carriage better for photos.

General comments: Can thoroughly recommend Red Dot. Very efficient and sympathetic to our needs / requests. Will certainly enlist Red Dot next time we travel.


February 26, 2016 : Booking Process: We were given 2nd class tickets for train ride instead of 1st. Spent an entire day driving to Polonnaruwa.

Milroy [chauffeur-guide] had excellent knowledge. Chauffeur for airport transfer had okay general knowledge.

Elephant Corridor, Habarana: Poor lighting for reading. Very good food.

Ceylon Tea Trails Norwood, Dickoya: Fantastic food. Traditional decor.

The Fortress, Koggala: Insufficient light.

Polonnaruwa: A long drive.

Sigiriya: Enjoyed climbing the rock.

Peradeniya Botanical Gardens: Excellent

Dambulla Cave Temple: Fascinating.

Walking through tea trails: Excellent.

Temple of the Tooth: Good shopping.

General comments: A wonderful holiday – we hope to come back! More information about choice of tours / activities would be useful.


February 26, 2016 : Booking process: Nuwani [consultant] did an excellent job despite our late booking.

Nalin [chauffeur-guide] was a great driver, guide and travel companion! Great with our son.

Tea Plantation: A big industry, guide without passion, boring story. Wish it had been a small plantation.

General Comments: We were extremely happy with all hotels and experiences, excepting the tea plantation.


February 26, 2016 : Booking process: Imran [consultant] – excellent communication.

Kosala is an excellent chauffeur. Very reliable and honest.

Arika Villa, Dambulla: Beautiful. Excellent service.

Bougainvillea Retreat, Victoria: Very luxurious. Excellent food and staff.

The Yala Adventure, Yala: Nice hotel. Very friendly staff, good food options.

Fort Bliss, Galle Fort: Nice small hotel. Lots of character.

Sigiriya, Dambulla, Polonnaruwa: Beautiful places to visit.

Spice Tour: Well-presented tour.

Kandy Dance Show: Excellent.

Temple of the Tooth: Beautiful and pleasant.

Glenloch Tea Factory: Beautiful site, tea overpriced.

Yala National Park: Beautiful sites. For $60 per person we expected to see more animals.

Galle Fort: Amazing views, excellent restaurants.

General comments: Very well-planned tour. Nice experience of Sri Lanka. Some of the hotels were not pre-informed of our dietary requirements.


February 26, 2016 : Indika (chauffeur guide): Excellent, safe, friendly, confident and well informed. He made the trip easy for us.

Cape Weligama, Weligama: Excellent

Noel Rodrigos Leopard Safaris, National Parks: Very good. They have excellent staff and guides.

Governors Mansion, Dickoya: It was odd that they didn’t offer night tea

Earls Regency, Kandy: Would have preferred a boutique hotel

Heritance Kandalama, Kandalama: Amazing location.

Galle Face Hotel, Colombo: Although we had a problem when checking in, overall it was excellent.


February 26, 2016 :  

Galle Face Hotel, Colombo: Best hotel I have ever stayed in.

General comments: Best to give detailed account of costs.


February 24, 2016 : Bandula (chauffeur guide): Very pleased with his knowledge in things.

Elephas Resort, Sigiriya: Not enough storage for clothes in the room. Otherwise excellent

Clove Villa, Kandy: Super room. Charlie is an excellent host. Lovely pool

Tea Plant, Nuwara Eliya: Disappointed. Has Red Dot checked out the hotel?? Service amateur & restaurant vastely overpriced. Service hopeless.

Melheim Resort, Haputale: Excellent Manager & lovely staff.


February 23, 2016 : Chris [chauffeur-guide] is SUPER! We missed him dearly while in Galle.


February 23, 2016 : Milroy (chauffeur-guide) was an excellent driver. Very warm person and very friendly. We will recommend him for our friends.


February 23, 2016 :  

Ice Bear, Negombo: My friend got food poisoning. Had to go to some lengths to speak to receptionist and manager, did not want to see us. In the end we did not pay for his meal.

Aliya Resort and Spa, Sigiriya: Service in restaurant not good. Staff need training, but were friendly and did their best.

Arika, Dambulla: A quiet gem. Good staff and managers.

Hanthana House, Kandy: Mountain View room is not the right name – the first room we just saw jungle, they moved us up and we saw a hilltop. More like a homestay: had dinner in their kitchen. Owners and staff were very friendly and service-minded. Location was too far from Kandy!

Avian Breeze, Nuwara Eliya: Old villa, bit run down. Rooms located in old section, big with just two small windows. Very cold but we got heaters. Problem with electric supply – no electricity for 1-2 hours each day. Staff wonderful and friendly.

The Yala Adventure, Yala: Lovely place. Hard to know who was manager – all a little unprofessional, but very friendly and smiling.

Sun n Sea, Unawatuna: A wonderful hotel.We loved it. Friendly people but unprofessional waiters.

Lake Lodge - Colombo, Lake Lodge: Loved this hotel and the staff.

General feedback: We have been very happy with the tour Red Dot arranged for us. We will use you again if we return.


February 22, 2016 : Jonah (consultant): Very useful to speak by Skype and phone ahead of time.

Dinesh and Malinga (chauffeur-guides): Took 20 minutes for find Dinesh at airport. Car a/c poor. Other car (Malinga’s) was excellent. Dark rear windows unhelpful, low clearance a problem on difficult tracks.

The Gateway Hotel Airport Garden, Seeduwa: Excellent functional airport hotel with good service.

Casa Heliconia, Pasyala: We had the best of the two rooms. ONLY downside is washing facility – attractive but somewhat primitive. Excellent and charming service.

Wild Grass Nature Resort, Sigiriya: Somewhat soulless operation.

Mas Villa, Kotmale: Too far from Kandy to use as a base to visit there. Good place if en route to Hill Country. Bedrooms slightly cramped.

Albany Villa, Nuwara Eliya: Excellent new operation. Well-managed by enthusiastic and competent staff. Only downside lack of atmosphere.

Kirchhayn Bungalow, Bandarawela: Difficult to find. Excellent location. Slightly down at heel without strong management of detail. Bostock room excellent. With more attention to detail this could be an award winning property.

Boulder Garden, Sinharaja: Interesting concept. Rooms dark and damp.

Mount Cinnamon, Mirissa: Wonderful concept and execution. Developed with style and consideration for the environment. Food could be more imaginative. Best location.

Sinharaja National Park: Very knowledgeable guide, interesting environment.

Sri Lanka: Having a very good driver (which we did) is essential. There has been an enormous increase in traffic since my last visit, resulting in agonisingly slow driving times and risky overtaking by many drivers. Virtually without exception people were incredibly friendly and welcoming. There is a remarkable difference in standards of living between foreigners and locals.

General feedback: We had a problem with our car which was not able to reach one location (Kirchhayn Bungalow) so a refund of three days car hire cost has been agreed. Subject to satisfactory conclusion of this refund, the service from Jonah Rison and colleagues has been excellent.


February 22, 2016 : Mr Jayawardene [chauffeur-guide] was excellent throughout the whole trip. Very professional, good knowledge.

Sigiriya Rock Fortress: Excellent.

Millennium Elephant Foundation: Good.

Botanical Gardens: Very good, amazing guide.

Polonnaruwa: Very good, good guide.

Anuradhapura: Okay.


February 21, 2016 : Ananda (chauffeur guide): Excellent driver. Very knowledgeable & professional. Took care of us in every way.

Heritance Kandalama, Kandalama: Big hotel with excellent views. Rooms were big and comfortable. Good location to see the cultural triangle.

Bougainvillea Retreat, Victoria: Excellent boutique style hotel. Food was great & enjoyed the scenery.

Mandira Strathdon Bungalow, Watawala: Very relaxing. Rooms had an old charm. The staff was excellent.

Uga Residence, Colombo: Wish we would have stayed longer. Very nice rooms and good service.


February 21, 2016 : Bandu [chauffeur-guide]: My fourth visit to Sri Lanka – Bandu is by far the best chauffeur I have had.


February 20, 2016 : Booking process: Charmaine [consultant] was a little slow in response but this was due to being off work sick.

Chami [guide] was a very pleasing and nice person. An excellent host.

Clove Villa, Kandy: Fabulous hosts.

The River House, Balapitiya: Staff a little stilted at beginning. Very nice and accomplished.

Temple of the Tooth: Very interesting

Tea Factory: We enjoyed the experience.

Peradeniya Botanical Gardens: A very pleasant experience and walk.

Kandy Cultural Show: A disappointing event.


February 20, 2016 :  

Train ride: Enjoyed. Second class, not first.

Whale watching: Enjoyable experience. Good guide and boat.

Yala Safari: Good guide. Bad weather and too many jeeps.

Kandy: Cultural show and gem factory not worth it.

-JF and BL

February 19, 2016 : Oscar [chauffeur-guide] was polite and available.

Fort Printers, Galle Fort: Great atmosphere.

Bandarawela Hotel, Bandarawela: Old England. Fascinating.

Gal Oya Lodge, Ampara: Disappointing for boat trip.

The Sanctuary at Tissawewa, Anaradhapura: Shabby.

Palagama Beach, Alankuda: Great nature.

Ranweli Holiday Village, Negombo: Shabby.

Kassapa Lions Rock, Sigiriya: Dining room too noisy. Food very limited.

General comments: Good and interesting trip.


February 19, 2016 : Sujith (chauffeur-guide) was excellent. Very knowledgeable and accommodating, great sense of humour. Great driver.

The Wallawwa, Kotugoda: Beautiful garden, great service

Jetwing Vil Uyana, Sigiriya: Beautiful property. Food delicious, spacious rooms.

Ellerton, Kandy: Beautiful setting. A bit far from town.

Grand Hotel, Nuwara Eliya: Nice hotel. Too big for our taste.

Jetwing Yala, Yala: Excellent.

The Fortress, Koggala: Lovely spot by the ocean. Huge, beautiful rooms. Excellent staff.

General comments: We have used personal guides previously in other countries – your guide has been the best yet. We didn’t expect a guide for the day spent at a beach location.


February 18, 2016 : Steve [chauffeur-guide] is very young. He will only improve

Ellerton, Kandy: Not much choice.

Ceylon Tea Trails Norwood, Dickoya: Excellent.

Fort Printers, Galle Fort: Poor breakfast

General comments: Wonderful country – we will be coming back.


February 18, 2016 : We are frequent users of Red Dot and always recommend you to others in the UK.

Priyanka [chauffeur-guide]: Excellent. Our comfort was always his concern.

Mud House, Anamaduwa: Always a must. After seven years of visiting Sri Lanka, still find it the best for nature.

Villa 49, Kandy: Enthusiastic host whose aim was to please.

Gal Oya Lodge, Ampara: Peaceful. Disappointing lack of wildlife. Trips out expensive, lacks content.

Kelburne Mountain View Cottages, Haputale: Wonderful. 5 star location and service. Our 3rd visit.

Palm Paradise Cabanas, Tangalle: Location excellent for beach. Decor in need of makeover. Staff and management excellent.

Villa Hundira, Negombo: Peaceful and tranquil. Ideal stop off before/after flight.

General comments: Train journey with return walk accompanied by chauffeur showed us more of Sri Lanka. Even after many return visits there is always something new to experience. After many years of using Red Dot, we still find the service more than excellent and recommend you to others in the UK. We intend returning to Sri Lanka again in 2017 to celebrate our Wedding Anniversary.


February 18, 2016 : Neil/Roy (chauffeur guides): Felt safe at all times.

Cinnamon Lodge, Habarana: Excellent food.

Clove Villa, Kandy: The staff was great!

Coco Bay, Unawatuna: The best accommodation!


February 17, 2016 :  

Lake Lodge Kandalama, Kandalama: Excellent hosts and staff. Friendly atmosphere.

Ceylon Tea Trails Tientsin, Dickoya: Terrible access road.

Cape Weligama, Weligama: Very nice location, beach access not so good.

Cinnamon Experience: Interesting.

Galle walking tour with 4th generation resident: Good tour with competent guide.

Mask making in Galle: Fun.

Cultural Triangle: Very interesting place.

General Comments: The 12 days tour gave us a good impression of the culture in Sri Lanka and we felt very comfortable with the guide and the chauffeur.

-KS, S

February 16, 2016 : I loved travelling with Priyantha [chauffeur-guide]. Vehicle needs new battery.

The Lake, Polonnaruwa: Not a nice atmosphere.

-CM, C

February 15, 2016 : Booking process: Friendly and prompt service. Good follow-up of suggestions.

Rathnasiri [chauffeur-guide] was friendly, courteous and knowledgeable. Adhered to Red Dot Driver’s Code.

Wild Grass Nature Resort, Sigiriya: Friendly staff, looked after us well.

Bougainvillea Retreat, Victoria: Excellent service and facilities. Very high standards. Perfect location.

Mountain Heavens, Ella: Stunning views, friendly people. Considerably better than staying in Ella town.

Lipton’s Seat: Nice walk through tea plantations. Superb view and walk.

General comments: An excellent tour around some of the island’s cultural sites with time to relax in between.


February 15, 2016 :  

The Wallawwa, Kotugoda: Lovely start to a holiday.

Gal Oya Lodge, Ampara: All staff were extremely friendly and efficient.

Cape Weligama, Weligama: Beautiful hotel. The service in the restaurants were sometimes poor but otherwise the property was good.


February 15, 2016 : Sanjeewa (chauffeur guide): couldn’t have had anyone better

Galle Face Hotel, Colombo: One bedroom was very poor and the hotel staff dealt poorly with situations.

Grand Hotel, Nuwara Eliya: Room 8 could hear occupants in the next room.

Fort Bazaar, Galle Fort: Great location and the staff was amazing.

Cantaloupe Levels, Rumassala: Although the breakfast okay, food overall wasn’t very good.


February 13, 2016 : Charmaine (sales consultant): Helpful and flexible. She is very good

Sunil (chauffeur guide): Excellent and helpful.

Tintagel, Colombo: Excellent in all aspects.

Lake Lodge - Colombo, Lake Lodge: The room has a nice view. Good food & lovely setting. Highly recommended

The Kandy House, Kandy: Beautiful garden, good food & pleasant atmosphere

Ceylon Tea Trails Norwood, Dickoya: Outstanding in all aspects. Highlight of the trip.

Galle Fort Hotel, Galle Fort: Good room - Grand apartments. Restaurant and service also very satisfactory

Amanwella, Tangalle: Confusion over room hence we had a room with no ocean view. Requested but did not happen.


February 13, 2016 : Sachi was an amazing chauffeur-guide. Very professional, great driver, very caring.

The Wallawwa, Kotugoda: Convenient for airport. Good hotel.

Jetwing Vil Uyana, Sigiriya: Very unique.

Laya Safari, Yala: Great guides, very nice people.

Amanwella, Tangalle: Very relaxing.

Amangalla, Galle: Unique hotel.

Cultural Triangle: So much history and culture.

Safari: Spotted a leopard!

Galle Fort: Unique.

-AV & LV

February 13, 2016 : Wipul, Ranjith and Nalaka [chauffeur-guides] were an excellent team. Very professional, friendly, knowledgeable and creative.

Forest Rock Garden, Anuradhapura: Changed room due to faulty a/c.

Jetwing Vil Uyana, Sigiriya: Very good pool. Poor outdoor sitting areas at rooms.

The Kandy House, Kandy: Excellent in all ways. Highly recommended.

Amangalla, Galle: Lots of noise from room above from early morning to night.

Galle Face Hotel, Colombo: Problems with check-in.


February 13, 2016 : First guide a disaster, second guide great.

Ice Bear, Negombo: Would not stay again. Beach dirty, staff not very attentive. Overpriced.

Upper Glencairn, Dickoya: Young people. Quiet location. Very old rooms, good staff.

Hill Club, Nuwara Eliya: Too old for me. The Grand has a younger feel. Food too expensive, room staff good.

Grand Uda Walawe Safari Resort, Uda Walawe: Great place. Good staff, great pool and room. Close to safari.

Hibiscus Garden, Tissamaharama: Gorgeous place. Great staff, good location.

Cultural Triangle: Sigiriya, Dambulla and Polonnaruwa: Good places.

Adam's Peak: Incredible experience.

Horton Plains: Great hike.

Safaris: Incredible.

Whales: good.

General comments: Perhaps a questionnaire should be completed to select the best guide for clients. Wish Anuradhapura and Sinharaja could have been included.


February 12, 2016 : Dulshan [chauffeur-guide] was always helpful and kind.

The Wallawwa, Kotugoda: Horrible fish dish full of bones.

Ulagalla Resort, Anuradhapura: So beautiful and quiet. Food disappointing.

The Kandy House, Kandy: Very attractive/stylish hotel.

Ceylon Tea Trails Castlereagh, Dickoya: Stunning views of surrounding countryside.

Ceylon Tea Trails Tientsin, Dickoya: Dark and dingy. Not as pleasant as Castlereagh.

Leopard Trails WilpattuWilpattu: Very bumpy. Guide and general service good.

The Last House, Tangalle: Stylish Bawa (Sri Lanka’s renowned architect) house. Service friendly, meals good.

Why House, Thalpe: Good attention to detail.

General comments: We loved the stay in Sri Lanka much more than we thought. People are friendly and helpful. Enjoyed the countryside and the boutique hotels and their variations. We enjoyed both the cultural and natural side.


February 12, 2016 : General comments: Trip was great, enjoyed it very much. Driver was extremely nice and patient. Hope to come back one day!

-FF, China

February 11, 2016 : Greaves [consultant] put together an excellent itinerary. Very responsive and easy to work with.

Chrishantha [chauffeur-guide]: Could not have asked for a better experience.

Jetwing Vil Uyana, Sigiriya: Wonderful, peaceful accommodation. Private pool. A very unique place.

Stone House, Kandy: Comfortable bed, very nice bathroom.

Mandira Dickoya Bungalow, Dickoya: Beautiful setting, attentive service. Quiet and relaxing.

General comments: Wonderful tour. Thank you for everything!


February 11, 2016 : Would recommend Nalin (chauffeur-guide) to anyone. His knowledge of birds was excellent.

Villa Talangama, Talangama: Beautiful, picturesque setting.

Galkadawala, nr Habarana: Lovely location. Very relaxing.

Polwaththa Eco Lodges, Digana: Nice location. Excellent chef

Kalus Hideaway, Uda Walawe: Nice pool, good location. Some food undercooked.

Back of Beyond - Kahandamodara, Tangalle: Beautiful, relaxing place.

Mangrove Garden, Tangalle: Excellent place. Friendly staff, good location

General comments: Happy with the service delivered. Would recommend to anyone.


February 11, 2016 : Booking process: Jonah [consultant] was very slow responding our e-mails. Unprofessional dealing with money transfer.

William [chauffeur-guide] is just excellent!

Ice Bear, Negombo: Nice room decoration for our anniversary.

River Grove, Kandy: Very nice people.

Talalla Retreat, Matara: Dirty towels.

General comments: We enjoyed Sri Lanka and the tour with William [chauffeur-guide] very much.

-MY & HB

February 10, 2016 :  

Aliya Resort and Spa, Sigiriya: Great pool.

Kandy Cottage, Kandy: Perfect for families.

General comments: We had a perfect holiday. Sri Lanka is a nice and welcoming country. Everything was well-arranged and there was also flexibility.


February 08, 2016 : Shane [chauffeur-guide] is professional, cheerful and helpful at all times. He made our trip unforgettable. We will recommend him and Red Dot to friends and family wholeheartedly.

Jetwing Lagoon, Negombo: Had to leave at 1pm even though requested 2pm check-out which was annoying.

Jetwing Vil Uyana, Sigiriya: Stunning location, lack of toilet privacy in rooms.

Ceylon Tea Trails Summerville, Dickoya: Top marks, 10/10.

Elephant Stables, Kandy: Staff very lovely, rooms disappointing.

Amangalla, Galle: Stunning hotel. Great staff, great service.

Sigiriya Rock: Well worth the climb.

Dambulla Cave Temple: Amazing!

Elephant Safari: Lots of fun.

Walking through tea trails: Hike – and whole experience – was great.

Whale Watching: Very disappointing.

General comments: We had a great time in Sri Lanka. Shane [chauffeur-guide] looked after us so well – solved all our problems and was a STAR all round.

-LB & PB

February 07, 2016 : Athula Silva [chauffeur-guide]: We would have loved to hear more about the country while driving around.

Three Sisters: No wine. One has to bring or ask to have it bought.

Stone House, Kandy: Super place. Friendly staff, good food and service.

Millennium Elephant Foundation: Very nice and recommendable.

Train Ride: We loved it.

Tea Plantation: Great experience. Very knowledgeable, lively guide

Galle Tour with Juliet: Friendly lady with lots of knowledge.

Temple of the Tooth: Great to go there with Athula who shared lots of information.

General comments: Thank you for putting together this tour which comprised very different impressions of Sri Lanka. We would have chosen different accommodation had we been aware of the time it takes to drive. Nevertheless, we enjoyed our holiday a lot.

-SB, Singapore

February 07, 2016 : Sunny (chauffeur guide): We couldn’t be happier


February 07, 2016 : John Cole [chauffeur-guide] is a first class guide. Very helpful and informative.

General comments: Excellent tour. We appreciated John's ability to adapt to our requirements. Would definitely use him again.

-MG and LG

February 07, 2016 : Aravinda [chauffeur-guide] ensured that we saw as much as possible. All our wish list items were ticked off and exceeded.

Jims Farm Villas, Matale: Amazing! Want to go back and just stay there.

Mas Villa, Kotmale: Another amazing location. Felt like coming home.

Minneriya National Park: OMG! So good. So many elephants. Trip highlight.

St. Clare's Tea House and Plantation: A wonderful day of tea.

Sigiriya and Polonnaruwa: Historically amazing. We will do again with guests.

Dambulla Cave Temple: So much history. Loved the lessons and learning.

Temple of the Tooth: Amazing. Giving offering enriches experience.

Glenloch Tea Plantation Factory Tour: Great information given on tour.

Waterfalls, Devon: Beautiful scenery and drive.

General feedback: An extremely wonderful tour. We will highly recommend Aravinda and Red Dot Tours to other expats and visitors.


February 06, 2016 : Brian (chauffeur-guide) was excellent.

General feedback: Jonah was excellent. Everything was brilliantly organised, ran like clockwork.


February 06, 2016 : Roy (chauffeur guide): He was helpful, friendly, calm, responsible, sensible and an excellent driver.

Galle Face Hotel, Colombo: We had to wait over an hour for our keys without being given any explanation. Some rooms should not be used - small, poky, & noisy.

Wild Grass Nature Resort, Sigiriya: This was an extraordinary experience. One we all enjoyed. Kumar's knowledge & inspirational tours were outstanding & he was a good host.

Bougainvillea Retreat, Victoria: This was a high standard experience. We were a little disappointed that the drink system led to overpricing.

Stonyhurst, Nuwara Eliya: This was a wonderful throwback to another era. Again the single rooms lacked ensuite facilities.

Victoria, Thalpe: This was not up to standard. The 2 single rooms didn't have proper facilities. It has great potential with its antique style. Excellent food though

Villa Hundira, Negombo: No keys to rooms offered. The beds in two rooms were unmade. There were ants in one room which prevented us from getting some good sleep. Beautiful venue but management was poor and communication was very difficult. Charming staff.


February 03, 2016 : Tharanga (chauffeur-guide) was charming and a good driver.

Amanwella, Tangalle: Amazing location, best service.

Cinnamon Wild, Yala: A beautiful setting.

Lantern, Mirissa: Very friendly and helpful.

The Wallawwa, Kotugoda: Lots of lovely personal touches.

Galle Face Hotel, Colombo: Second bed provided was a camp bed.


February 03, 2016 : Wiji [chauffeur-guide] was fantastic. Could not have been more courteous and helpful.

Wild Grass Nature Resort, Sigiriya: Excellent room and staff.

Villa Hundira, Negombo: Wonderful resort, very helpful staff.

Melheim Resort, Haputale: Very nice room, attentive staff.

General comments: We asked for 1st class A/C train and were never told that this was unavailable. We were given 3rd class seats which we did not agree to – we travelled by car. Apart from this, we found every part of our trip well organised. Accommodation was excellent and our chauffeur-guide was wonderfully helpful and considerate.


February 02, 2016 : Ayanthi Just wonderful. So quick to adjust following our requests.

Ashoka [chauffeur-guide] was simply outstanding. Very courteous, punctual and safe. His knowledge was second to none, vehicle was spotless every day. We felt privileged to have Lucky as our guide: we would nominate him for a Best Guide Award!

Yala National Park: Too many jeeps. Saw some wildlife – great experience.

General comments: This was a truly an outstanding holiday experience. We will remember this as a holiday of a lifetime.


February 02, 2016 :  

Melheim Resort, Haputale: Fantastic resort. Location was beautiful, staff very friendly.

Cinnamon Wild, Yala: Did not find the staff particularly friendly or helpful.

Noel Rodgrios Leopard Safaris, Knuckles: An excellent experience. Excellent staff


January 30, 2016 : It would have been helpful to include relevant information with the tickets.

Ananda [chauffeur-guide] was a major part of the success of our holiday. He removed all the stress of dealing with local customs and got us to the right places in comfort and cool. He was friendly, helpful and very knowledgeable about a lot of things.

Villa Hundira, Negombo: Conveniently close to the airport. Good for first night stay.

Heritance Kandalama, Kandalama: Had an excellent upgrade.

Clove Villa, Kandy: Smoke from bonfires meant we could not stay outside. Only 50% of the menu was available – disappointing, but what we had was very good.

98 Acres Resort, Ella: Poorly lit rooms. Food good, service unacceptably slow.

Mosvold Villa, Ahangama: A beautiful hotel. A wonderful way to end a superb holiday.

Temple of the Tooth: Amazing experience. Enhanced by Ananda's knowledge.

British Military Cemetery, Kandy: A moving experience. Highlighted British roll in the evolution of Sri Lanka.

Udawalawe National Park: Fabulous. An amazing experience.

Ahangama Beach: Big surfing beach but nevertheless quiet and secluded.

General Comments: Very happy with the overall professionalism. Huge amount of choice/options available when putting together itinerary. A truly amazing holiday. Would not hesitate to recommend to friends and family.

-RA and HB, UK

January 29, 2016 : Kunal (consultant): Overall very good. We were not aware of the extent of the winding roads which proved problematic for my husband.

Wijekoon (chauffeur-guide) is a good man.

Cinnamon Lodge, Habarana: Very good.

Cinnamon Citadel, Kandy: Variety of food not as good as Cinnamon Lodge. Overall very nice hotel.

Grand Uda Walawe Safari Resort, Uda Walawe: Location is great. Everything else not quite satisfactory. Service poor, room not cleaned. Breakfast was cold.

Galle Face Hotel, Colombo: Excellent.

General Feedack: Overall a very good holiday. Varied experience. For people with travel sickness it is good to know before landing that roads are very winding.


January 29, 2016 :  

Jetwing Vil Uyana, Sigiriya: Not enough lighting in room. Slippery floor, uncomfortable furniture.


January 28, 2016 : Nalin (chauffeur-guide): excellent guide, enthusiastic about his country. Full of ideas for excursions.

Villa Hundira, Negombo: Too many mosquitoes. Felt more like a house guest than a hotel client. Very warm welcome, excellent food.

Clove Villa, Kandy: Enjoyed Kandy dancing and fire walking. Lovely pool.

Rainforest Edge, Waddagala: Wonderful retreat deep in the forest. Off tourist trail, very relaxing. Top class chef.

Kalus Hideaway, Uda Walawe: Excellent safari. Top class hotel.


January 28, 2016 :  

Langdale by Amaya, Radalla: Stunning.

Taj Samudra, Colombo: Given room 225 – which belongs in 1975! Furniture and fittings were antiquated.

General comments: The trip was quite organised and on the whole good. But the choice of hotels could have been better – Red Dot should have got us a room at the Heritance Tea Factory.

-MG, I

January 27, 2016 : Padmasiri is an excellent chauffeur-guide. Very helpful.

The Wallawwa, Kotugoda: Excellent hotel.

Wild Grass Nature Resort, Sigiriya: Enjoyed our stay here.

The Kandy House, Kandy: Excellent hotel, good food and service.

Warwick Gardens, Ambewela: Beautiful location. Bad access road and amenities.

Mountain Heavens, Ella: Enjoyed our stay. Food average.

The Last House, Tangalle: Excellent small hotel, fantastic location. Food and service very good.

Galle Face Hotel, Colombo: Food generally good, service variable.

General feedback: Profiles for hotels generally good, could be more specific as to location. We had an excellent holiday in a beautiful and interesting country.


January 24, 2016 : Indika (chauffeur guide): Great driver. Always ready to assist, always looked out for us. Very good-natured young man.

General feedback: Overall we have had a very pleasant experience in Sri Lanka. We were disappointed that Public Holidays were not taken into consideration: due to this we never reached Adam’s Peak, despite having climbed 90% of the way. Didn't visit the tea factory in Hatton – most places were closed on the public holiday. We were happy to change the agenda to suit.


January 23, 2016 : Gaya (chauffeur-guide): Wonderful!

Lake Lodge Kandalama, Kandalama: Not a 5 star hotel by any means. No room service, below average.

Cinnamon Citadel, Kandy: Everything a little worn.

Anilana Craigbank, Nuwara Eliya: Not really a hotel. No light in shower room. Bad choice of colours for south room – black like a cemetery.

Mount Lavinia Hotel, Mount Lavinia: Very old and worn. Many things broken/not working.

Galle Face Hotel, Colombo: Very small room. No ocean view.

Frangipani Tree, Thalpe: Extremely friendly and helpful management and staff.

Noel Rodrigos Leopard Safaris, National Parks: Opposite what we expected. We had never been in a tent before. All staff and the guide (Praneeth) were extremely helpful and nice.


January 22, 2016 : Kevin (consultant) was very helpful in tailoring the trip to our needs and interests. Hensley (chauffeur-guide) is a great guy! Friendly, knowledgeable and responsive to all requests.

Arika, Dambulla: Beautiful property. Very nice staff, very accommodating. Delicious meals.

Athulya Villas, Kandy: Beautiful property. Very sweet and friendly staff, wonderful tour of the estate. Delicious food.

Avian Breeze, Nuwara Eliya: Nice historic property. Friendly staff, very good food.

Sigiriya Rock Fortress: Very good guide. Well worth the climb.

Polonnaruwa: Very knowledgeable guide. Good museum overview.

Safari: Awesome adventure viewing elephants. Excellent jeep.

Peradeniya Botanical Gardens: Beautiful gardens.

Temple of the Tooth: Had a good guide at Kandy temple.

Train Journey – Kandy to Nuwara Eliya: Enjoyable – lots of views.

Pedro Tea Estate: Good tour of tea factory and tasting.

General feedback: We've had a fabulous visit to Sri Lanka. Everything promised was delivered.


January 21, 2016 : Sunil (chauffeur-guide) was lovely and courteous. Good English and a great sense of humour.

Mandira Dickoya Bungalow, Dickoya: Booked on a B&B basis. Would recommend half-board as there is nowhere to eat nearby. Ran out of wine after four bottles, no gin. Lack of comfortable sun chairs.

Club Villa, Bentota: Lovely peaceful place. Bathroom shower not very good. Everything else perfect.

Train Journey: Kandy to Hatton: Not very comfortable. Train slow and old. Offered menu for snacks but very little available because they had not stocked up. Taken to station 90 minutes before train arrived.

Dambulla Cave Temple: Thoroughly enjoyed.

General feedback: Overall we had a truly wonderful holiday. Wish we could have stayed longer! When we return we will stay three nights at each hotel – two not long enough.


January 21, 2016 : Richard (chauffeur-guide): Very friendly. Thank you for all Richard!

Mandira Strathdon Bungalow, Watawala: Like our home. Perfect staff, very friendly.

General feedback: We were very satisfied with Richard (chauffeur-guide) and Red Dot Tours.

-DI, B

January 21, 2016 : Thushita (chauffeur-guide) is very knowledgeable and provided us with an excellent understanding of Sri Lankan heritage and culture. Would definitely recommend to family and friends.

Pinnawela Elephant Orphanage: Excellent, went during bathing time.

Sigiriya Rock: Great experience.

Dambulla Cave Temple: Interesting.

Pollonnaruwa: Interesting to learn about Sri Lankan history.

Temple of the Tooth: Very good.

General feedback: Overall Red Dot were extremely helpful in organising my trip to Sri Lanka. Camilla was more than willing to answer my questions and make additional recommendations.


January 19, 2016 : Prabath [chauffeur-guide] was excellent. Would recommend to other travellers.

Ice Bear, Negombo: Excellent!

Elephas Resort, Sigiriya: Nice staff.

River Grove, Kandy: Fantastic home staff. Lovely host.

Zion View, Ella: Brilliant site.

Harmony Beach, Tangalle: Lovely beach setting. Good hospitality.


January 18, 2016 : John (chauffeur-guide) was professional, knowledgeable and friendly.

Galle Face Hotel, Colombo: Great.

Jetwing Vil Uyana, Sigiriya: Loved this place.

Cinnamon Citadel, Kandy: Food was terrible. Would not recommend

Mandira Dickoya Bungalow, Dickoya: Had a great time walking through tea plantations. Excellent service and food. Red Dot did not inform us that the tea factory was closed for a holiday.

Cantaloupe Aqua, Thalpe: Room strange, ants in bathroom. Service excellent, food superb.

St Lachlan Hotel & Suites, Negombo: Close to the airport.


January 17, 2016 : Chrishan (chauffeur-guide) did a splendid job. He added value to our trip and always made us feel safe.

General remarks: Very positive overall. Will recommend to others.


January 17, 2016 :  

Queens Hotel, Kandy: Room small and basic but quiet as we requested. It was fine.

Mountain Heavens, Ella: Fantastic in every way.

-MH, C

January 16, 2016 : George was an excellent chauffeur-guide. Very helpful and friendly. Went out of the way to ensure everything was right.

Villa Hundira, Negombo: Okay for a night. Not much to do in the area.

Fortaleza Middle Street, Galle Fort: Turquoise room a bit dark.

Queens Hotel, Kandy: Room noisy as it faced the road. Overcooked buffet – food very average.

Heritance Kandalama, Kandalama: Very good quality food.

Sanctuary, Victoria Golf & Country Resort: Menu a bit limited.

Aanawila, Wilpattu: Not a very pleasant stay. Food was awesome.

Lake Lodge - Colombo, Lake Lodge: Only complaint is petty attitude towards breakfast.


January 16, 2016 : Chauffeur guide – Chrishan was fantastic!

Overall: It was a dream trip, we had an amazing time and I have to say that it exceeded our expectations. The itinerary was very well thought and we loved that we got too see so many diverse sceneries and we got to do so many things but at the same time managed to rest and recharge our batteries. All suggestions of accommodation were spot on and the timing in each place was well thought.

Horathapola Estate, Horathapola: Super nice place, great location and good intro to the country, loved the coconut plantation and the staff there were very nice.

Jetwing Vil Uyana, Sigiriya: Great hotel, lovely views, we were upgraded and got a fantastic villa with plunge pool just for ourselves but we found the service here at the restaurant not as good as in the other places.

Bougainvillea Retreat, Victoria: Again great place, fantastic views, friendly staff, absolutely gorgeous place. It was a bit far from Kandy but was worth the ride

Heritance Tea Factory, Kandapola: Wow! What a place! Loved every bit of it, service was great, food was lovely and very decently priced, we were a bit unfortunate as it was foggy most of the time, but the little time we got to see the views we absolutely loved it!

The Last House, Tangalle: Again fantastic villa, gorgeous design - if we were to have a holiday house on the beach that would be it! Again great staff, loved every bit of it

-DV & AV

January 16, 2016 : Booking Process: This was my second honeymoon. I much appreciated the information you provided to the hotels – it made our trip an unforgettable experience. Response a bit slow at times, but it was a wonderful trip with room for flexibility.

Elmo (chauffeur-guide) was a blessing.Very lucky to have him as our guide. Was an exemplary driver and personal assistant during our trip. Very knowledgeable, always friendly and professional. Superb!

Ulagalla Resort, Anuradhapura: Beautiful area. Kind staff, great management. Remarkable effort to incorporate renewable energy. Very happy with complementary dinner on observation deck.

Jetwing Vil Uyana, Sigiriya: Picturesque architecture. Room very quiet and tranquil. Received special care from hotel management.

Clove Villa, Kandy: Cosy and roomy place. Staff very friendly. Accommodation was comfortable and memorable.

Langdale by Amaya, Radalla: Hotel rooms very well-located facing tea fields. Fresh air and beautiful rose garden.

Boulder Garden, Sinharaja: Most striking in terms of architectural design – great integration with the natural surroundings. A tough place to stay at first, but one is easily taken in by the charm of an undisturbed rainforest. Kind and helpful staff.

Amanwella, Tangalle: Upscale, secluded beach resort with immaculate beach. Staff friendly – some could be more efficient. Peaceful and beautiful villa, lovely setting. No special treatment as in other places.

General feedback: Impression of Sri Lanka: Bird-watching, train ride, driving along small roads, fantastic nature, temples and other beautiful ancient sites, kind people, lots of colours, wonderful food, beautiful hotels.

Experiences: Loved Ritigala, Ras Wehera, Avukana and Mihinthale.

Booking Process: Very good. Excellent itinerary (after few exchanges). Could be more speedy in emails.


January 11, 2016 : Nishantha (chauffeur-guide) was an outstanding driver and guide. Highly recommended.

The Wallawwa, Kotugoda: Lovely hotel.

Ceylon Tea Trails Tientsin, Dickoya: Outstanding.

Jetwing Yala, Yala: Very good hotel. Clean, good food, friendly staff. Safari disappointing.


January 11, 2016 :  

The Secret Ella, Ella: Very helpful and informative team. Superb food.

Rock Villa, Bentota: Running like a 5 star – fantastic.

General comments: Very helpful when arranging the itinerary, which proved to be spot on. Journey around Sri Lanka was well-balanced and had a taste and vision of the island. Overall impression of Red Dot: a professional company.


January 11, 2016 : Saci (chauffeur-guide) was fantastic with a great attitude. We got along really well with him. You can see he loves his job and country.

Villa Hundira, Negombo: No mosquito net. Average bed and bathroom.

Frangipani Tree, Thalpe: Staff were unbelievable – we loved them. They double charged us: we are still waiting on money.

The Secret Yala, Yala: Food and staff fantastic.

98 Acres Resort, Ella: Loved it here!

Clove Villa, Kandy: Great room. Bathroom really good.

Lake Lodge - Colombo, Lake Lodge: Loved it here. Room and food fantastic.

CASA Colombo, Colombo: Loved the decor and location.


January 10, 2016 : Milroy (chauffeur-guide) was excellent from start to finish. Very flexible, extremely knowledgeable and always happy to stop for numerous photos.


January 10, 2016 : Shehan (chauffeur-guide) is a lovely man. He did his utmost during our stay.


January 10, 2016 : Sri Lal (chauffeur-guide) is an amazing man. He was patient and kind to our children who became ill during the trip. We would not hesitate to recommend him to our friends.

Leopard Trails Yala, Yala: Fantastic food service. Amazing experience.

Clingendael, Kandy: Best overall experience. Wonderful, highly professional staff. Outstanding location and facilities.

The Residence: Very helpful and attentive staff.

Mandira Craig Bungalow: Difficulty communicating with staff. Lack of alcohol. Swing set was broken and dangerous. Food was of no quality. Laundry came to us in a ball not folded.


January 09, 2016 : Bernard (chauffeur-guide) was a very safe driver. He was knowledgeable and very aware of the surroundings at all times.

Habarana Village by Cinnamon, Habarana: Third bed a bit thin. Bathroom door did not close.

Cinnamon Citadel, Kandy: Lots of stripes in decor. Hotel was nice.

Grand Hotel, Nuwara Eliya: Really lovely property. Needs updating, musty smell everywhere. No Wi-Fi. Only one international plug in room. Italian restaurant was terrible, breakfast was great.

Cinnamon Wild, Yala: This was nicest of the Cinnamon properties. Lunch good but extremely overpriced for local buffet.

CASA Colombo, Colombo: Ants everywhere but the hotel addressed it immediately. Food was amazing.

General remarks: We had a lovely vacation. Would recommend Red Dot and our chauffeur-guide Bernard. Sri Lanka is amazing and we hope to return.


January 09, 2016 :  

Deer Park Hotel, Giritale: Room unhealthy.

General feedback: Hotel selection okay except for Deer Park Hotel. Overall itinerary okay. Recommendations for excursions quite limited.


January 09, 2016 :  

Heritance Kandalama, Kandalama: Being 500m from reception / dinning room posed a problem sometimes.

Kulu Safaris, Yala: We loved this experience. Impressed with the knowledge of the guide.

-MV, A

January 09, 2016 :  

Lake Lodge - Colombo, Lake Lodge: Well situated.

Palm Garden Village, Anuradhapura: A disaster. Laundry service terrible, slow to answer services. No Wi-Fi working or meal variety.

Clove Villa, Kandy: A bit far from the centre. Perfect place, loved it.

Grand Hotel, Nuwara Eliya: Good Buffet. Bad room.

Elephant Reach, Yala: Ok. Bit old, poor service.

-NF, S

January 06, 2016 : Athula [chauffeur-guide] was reliable, helpful, responsive and responsible. A trusted guide.

General feedback: We liked the variety, from Cultural Triangle to the hill country, national parks to the coast.


January 04, 2016 :  

Albany Villa, Nuwara Eliya: Great experience.

Sigiriya Rock: Great.

Adams Peak: Great

Polonnaruwa: Interesting.

Temple of the Tooth: Very nice.

General feedback: Very professional company with good accommodation suggestions. Travel times were inaccurate: need to be more specific as journeys get tiring.


January 04, 2016 : Lahiru (consultant) was excellent at responding quickly to emails. Showed great interest in our experience while on the trip which was much appreciated. Priyantha (chauffeur-guide) did a great job. Helped us and kept us well-informed.

Galle Face Hotel, Colombo: Outstanding breakfast buffet. A nice atmosphere – good introduction to Colombo. Great location on the beach.

Ulagalla Resort, Anuradhapura: Loved the experience. Staff try to make your stay exceptional. Beautiful property.

Heritance Kandalama, Kandalama: Total disappointment. Not clean. Rooms allocated did not match booking. Lights did not work, sheets dirty. Remote location means you are stuck in property. Definitely not a 5 star.

Ceylon Tea Trails Summerville, Dickoya: Excellent service: so attentive, personal and lovely. Terrific food. Great walks and tea factory tour. Able to have lunch / tea at other villas. Favourite was Norwood.

Aditya, Rathgama: Much more than profiled. Unbelievable service – management staff are excellent! Exceptionally clean and comfortable. Beautiful and peaceful location.

Colombo City Walk with Mark Forbes: Excellent.

Sigiriya Rock: Average.

Wilpattu National Park: Disappointing. Poor. Bad vehicle.

Adam's Peak: Average pilgrimage. No guide provided.

Cycling in Anuradhapura: Great.

Galle Fort Walk: Average.

Ritigala: Great local guide.

Whale Watching: Safe but industrial. No personal touch.

Village Experience: Tacky but fun. Great food.

General Feedback: Drivers should have daily morning briefing sessions. Snacks and wet towels should be provided for long hot drives. Would have preferred to get off tourist track and experience something more authentic / local. Nothing unique or local suggested by Red Dot.


January 04, 2016 : Prasanna (chauffeur-guide) was proactive and thoughtful. We welcomed his advice regarding changes in the itinerary to better suit our schedule.

Cantaloupe Aqua, Thalpe: Little noisy in the first room. A good hotel with great staff.

The Safari, Tissamaharama: Some staff very helpful but rude.

Victoria Golf Chalets, Kandy: Lovely location. Bad service and terrible breakfast. Far out from Kandy.

Arika, Dambulla: Really liked this hotel. Great staff, good food, nice setting. Restful. Highly recommended.

General feedback: More attention could be paid to the timing of activities. Confusing as to what had been paid and what was local payment.


January 03, 2016 : Udaya (chauffeur-guide) was very professional. Provided good advice and was always in a good mood. Was an absolute treat to travel with Udaya.

Havelock Place Bungalow, Colombo: Quite a nice place, didn’t meet our needs.

Heritance Tea Factory, Kandapola: Fantastic hotel. One double room with an extra bed is not enough.


January 03, 2016 :  

Sigiriya Rock: Good

Elephant Safari: Very Good

-DW, D

January 03, 2016 : Booking Process: Happy in general but feel could have been informed that it was not the best time go to Wilpattu National Park.

Dulshan (chauffeur-guide) was a very good guide and driver.

Villa Hundira, Negombo: Good hotel for short visit before going elsewhere.

Noel Rodrigos Leopard Safaris, National Parks: Found tents a little warm. Food, service and game drive superb. Best food of all locations.

Jetwing Vil Uyana, Sigiriya: Received a free upgrade. Food reasonably priced.

Stone House, Kandy: Rice and curry not the best. Didn't try western cuisine.

Cape Weligama, Weligama: Good location and view. Good experience.


January 03, 2016 : Sanjeewa (chauffeur-guide) has extremely good knowledge of birds and the cultural sites. Helped us at every site to make sure we were okay.

CASA Colombo, Colombo: Quirky

Tamarind Hill, Galle: Outside of town, most people stay in Fort.

Jetwing Warwick Gardens, Ambewela: Very poor access road, very isolated. Not enough hot water, leeches in bathroom. Lovely food, service and house.

Grand Hotel, Nuwara Eliya: Thai restaurant – best food so far.

Amaara Sky, Kandy: Limited range of food for dinner, only two types of wine. Lovely breakfast.

Cinnamon Wild, Yala: Lovely location for wildlife.

Heritance Kandalama, Kandalama: Huge buffet in restaurant but expensive. 7th floor restaurant very good, portions could be shared. Best room with Jacuzzi and views.

Yala Safari: Went early morning and saw a leopard. Driver excellent at spotting birds.

Dambulla Cave Temple: Beautiful site, well-explained by Sanjeewa (chauffeur-guide). Impressive.

Temple of the Tooth: Would be better to go after first rush to avoid queues. Sanjeewa (chauffeur-guide) explained all areas well.

Elephant Safari: Not as good as Yala – fewer birds, bumpy ride – but seeing a lovely family of elephants made it a good experience.

General Remarks: Overall impression of Red Dot was very good. Sanjeewa as an excellent driver and suggested a lovely selection of other experiences en route, such as spice gardens, tea factory and various temples. Changed car for last journey and A/C didn’t work – hot and sticky few hours. We have really enjoyed the tour and will recommend Red Dot to friends.


January 02, 2016 : Lahiru (consultant) quickly exchanged the first driver with a much better man. Thank you!

Ranjith (chauffeur-guide) was excellent.

Cape Weligama, Weligama: Truly outstanding resort.

Tintagel, Colombo: Staff at reception not careful when taking dinner reservations. Otherwise a very lovely small hotel.


January 02, 2016 : George (chauffeur-guide) was excellent. He responded to questions well and was neat and tidy.

Palagama Beach, Alankuda: Lovely quiet beach resort. Extremely helpful and accommodating staff.

Aliya Resort and Spa, Sigiriya: One of our favourites.


January 02, 2016 : Indika Madushantha is a very good and reliable guide. He has very nice manners and was extremely service-oriented. Calm and quiet, but has a good sense of humor and lots of knowledge.

Horathapola Estate, Horathapola: Wonderful hotel, so quiet and serene. Great pool, extraordinary service. Wish we had stayed one night more.

Mud House, Anamaduwa: Interesting and very relaxing. Great landscape, very inspiring people and good service. A few too many mosquitoes.

Cinnamon Citadel, Kandy: A bit too long for tour task but beautiful rooms. A very nice location along the river.

St Andrews Hotel, Nuwara Eliya: The weakest hotel we stayed in. Very old and not well kept. Damp walls gave our son an allergy. Food not so good.

Cinnamon Wild, Yala: Well blended into environment. Beautiful landscape and good food. One of the highlight hotels.

Lantern, Mirissa: : Very beautiful, set directly at the beach. Ocean too dangerous to swim in due to high winds. Room tastefully furnished, could hear noises from the street. Lobby/restaurant too noisy. Not very cosy – did not have a boutique feel.

Galle Face Hotel, Colombo: A historic landmark hotel. Very well renovated and kept.

General remarks: Indika (chauffeur-guide) is brilliant. We were not aware of the special drink fee of 10k per person at Ministry of Crab – if we had known we would not have made the reservation. Indika was able to sort it out – praise goes to him.


January 01, 2016 :  

Randholee, Kandy: Amazing rooms. Loved the hot tub. View from the pool was fantastic.

Habarana Village by Cinnamon, Habarana: Best food we had in Sri Lanka.

Palm Garden Village, Anuradhapura: Ants in room. Service to get luggage was slow. Food not very good.


January 01, 2016 :  

Bansei by Hotel J, Hikkaduwa: Friendly staff, great location. We'll come back! Recommend.

Mount Lavinia Hotel, Mount Lavinia: Surly, inattentive staff, especially at breakfast.

Amaloh by Jetwing, Matara: Great staff, lovely place. No bar but they brought alcohol in for us.

Laya Safari, Yala: Lovely gala dinner. Loud DJ, amazing food. Top chefs!

Avian Breeze, Nuwara Eliya: Friendly staff, food often cold.

Randholee, Kandy: Nice suite, great views. Gym is added extra.

Arika, Dambulla: Excellent hotel. Probably our favourite. Lovely staff and food, very clean.

General feedback: Really well-planned trip with a great chauffeur-guide. We felt like we had a true taste of Sri Lanka.


January 01, 2016 : Imran (consultant) was amazing. Thank you!

Tissa (chauffeur-guide): Great knowledge of the history of Sri Lanka. Very experienced. Very happy to have his company over the last week.

Galle Face Hotel, Colombo: Fantastic staff and General Manager. Wonderful food. Very nice hotel with character, great location close to city centre. Best hotel of the trip.

Taylors Hill, Deltota: Room not maintained properly. Manager didn't seem properly schooled in the hospitality trade.

Wild Grass Nature Resort, Sigiriya: Very eco-friendly property. Excellent staff, very attentive, Great place to relax and fantastic accommodation.

Horathapola Estate, Horathapola: Very nice staff and lodge. Nice ride around estate and walking tour by Raj.

Walking Tour of Galle: Very relaxed and informative. Particularly interesting to hear the history from a local.

Rajhu (artist): Very pleasant conversation with father and daughter. A most useful experience for those interested in paintings.

General feedback: Very nice concept and execution!


December 31, 2015 :  

Booking Process: Lavender House became unavailable at very short notice.

-AM, A

December 31, 2015 : Sarath (chauffeur guide): Very professional, friendly, courteous and flexible. Excellent.

Nisala Arana, Bentota: We found this hotel ourselves. No information provided by Red Dot. We highly recommend this house.

Cinnamon Lodge, Habarana: Bigger than expected. Efficient and comfortable.

General feedback: Very professional. Smoothly run, easy and no worries. Red Dot could have been more proactive in recommending itineraries – we did all the research by ourselves, including finding internal flight which Red Dot said were not available. Overall very good.


December 30, 2015 :  

Jetwing Sea, Negombo: Good breakfast, comfortable beds. Good for first night.

Palagama Beach, Alankuda: Mosquitoes were terrible.

Heritance Kandalama, Kandalama: Recommend.

Palmstone Retreat, Kitulgala: Lovely place, very good food and great service.


December 30, 2015 : Ananda (chauffeur-guide) was very helpful knowledgeable and supportive.

Jims Farm Villas, Matale: Room mix up – did not get room we booked. Didn’t have breakfast takeaway the final day.

General comments: All excellent.


December 29, 2015 : R.AD. Padmasiri (chauffeur guide): A very professional guide and well-versed with his job. Very punctual and humorous.

Palm Garden Village, Anuradhapura: Very quiet, beautiful setup.

The Lake House, Polonnaruwa: Downgraded on my request to a less spacious room for a better view of the lake from the veranda. Pool in terrible condition.

Thilanka Resort and Spa, Dambulla: Great place. Nice design, very friendly and hospitable staff. Loved the scenery.

St Andrews Hotel, Nuwara Eliya: Room nice and spacious, a bit smelly (from drainage in bathroom). Excellent hotel: nicely-designed rooms and very friendly staff.

General feedback: The planning / booking through Dulmini and specially the tour with Ram have made our days a truly a special and an unforgettable experience. I learned so much of Sri Lankan culture, sights, places, people and nature in such a short time. Thank you so much and hope to travel with you again.


December 28, 2015 : John (chauffeur-guide) was in conformity with the Drivers’ Code for Red Dot. He was an excellent guide and good company.

Frangipani Tree, Thalpe: Fabulous hotel. Staff and food were fantastic.

Mountain Heavens, Ella: Great location. Food basic, staff a little curt and unhelpful.

20 Middle Street, Galle Fort: Another great hotel. Good staff.

Ella Rock: Good walk. We wanted to spend our three days walking in the beautiful hills but struggled to find good routes. Would be good to provide routes for people to follow.

Tea Factories: Two great tours to a green tea factory. Many of these are shut for holidays – tourists should be warned.

General Feedback: Overall experience dented by the issues regarding our train tickets. We don't like long car journeys on poor roads. Train tickets can only be purchased two weeks in advance, so despite us giving six months warning they did not materialise. Poor roads were detrimental to our holistic experience of Sri Lanka.


December 28, 2015 : Chrishan (chauffeur-guide) met the Red Dot Drivers’ Code.

The Kandy House, Kandy: Our favourite overall. Service, food and accommodation was excellent!

Ceylon Tea Trails Norwood, Dickoya: Excellent service and attention to detail. Special mention to Sanath: he is an amazing host.

Cinnamon Wild, Yala: No hot water first night, bathroom flooded. Food is average.

Jetwing Lighthouse Club, Galle: Service slow for fine dining. Food very good.

All experiences were amazing! All above our expectations. Red Dot renders a superb service. We are all extremely happy overall.


December 28, 2015 : Sunil (chauffeur-guide) was very professional and pleasant. Worked very hard to ensure we had a great holiday. Thank you for giving us your very best guide.

General feedback: Overall Red Dot provides good service. Only area for improvement is to provide confirmation of payment quickly: I had to send a few emails to get my receipt.


December 28, 2015 : Overall I was happy with the booking process. Few emails were not responded to for a couple of days.

William [chauffeur-guide]: His attentiveness and extra little touches made a super holiday.

Randholee, Kandy: Nice, peaceful location. Awesome cuisine and great, friendly staff.

Wild Grass Nature Resort, Sigiriya: Fantastic rooms in a wild setting. Great location for wildlife and cultural excursions.

Mountbatten Bungalow, Kandy: Stunning setting. Food and service rather slow.

Cantaloupe Levels, Rumassala: Fabulous views, very attentive staff. A superb spread.

General comments: A truly wonderful chauffeur and guide who tailored trips and activities to our interest. As a result my husband has spotted 70 new species of birds – he is a happy man. Itinerary was self-devised with input from Red Dot.


December 26, 2015 : Tharanga (chauffeur-guide) was excellent. Polite, safe, punctual and informative.

Mosvold Villa, Ahangama: No liquor license.

Jims Farm Villas, Matale: Very good.

General feedback: Booking process was easy and efficient. Tharanga was an excellent driver. General support team and the ‘after sales’ team lived up to the rest of the experience.


December 26, 2015 : Ranil (chauffeur guide): We loved Ranil, he was brilliant. We felt safe and had fun.

Clove Villa, Kandy: Excellent location, amazing service.

Arika, Dambulla: It was excellent.

General feedback:: Red Dot was accommodating for the changes we made. Due to many emails we were unsure of the final timings. Tour was great.


December 26, 2015 : Priya (chauffeur-guide) was excellent.


December 25, 2015 : George Labrooy (chauffeur-guide) was very knowledgeable and went above and beyond every step of the way. He was a very important part of our tour that we will never forget. Good recommendations on restaurants.

Jetwing Beach, Negombo: Great food and service. Loved the bubble bath treatment.

Heritance Kandalama, Kandalama: Food was not our style. A lovely property.

Stone House, Kandy: Beautify property, great service. Not very prompt service.

Jetwing Yala, Yala: Our favourite stop of the trip. Nothing but amazing.

Jetwing Lighthouse, Galle: Lovely pools and very good service.

Mount Lavinia Hotel, Mount Lavinia: Was a last minute add to the itinerary change. Our least favorite. Pushed into a very expensive dinner, too far from airport for an early morning transfer.


December 22, 2015 :  

Elephant Stables, Kandy: Expensive rates.

Mandira Dickoya Bungalow, Dickoya: Room was too exposing – no privacy. Excursions were average.

Anantara Tangalle Peace Haven Resort, Tangalle: Hotel not done yet. Service / reception poor, all very expensive. Cannot swim.


December 20, 2015 : &absp;

Amba Estate, Ella: Food exceptional. Far from Ella but preferred to stay here than close to centre.

Master Campers, Wildlife Parks: Correct guides. Great experience.

Madulkelle Eco Lodge, Kandy: Fantastic.

Tintagel, Colombo: Great.

Queens Hotel, Kandy: Old and historical – not a great hotel. Funny and great location.

Jetwing Vil Uyana, Sigiriya: Amazing.

General feedback: All hotels worked out well, did most research myself. Red Dot could provide better descriptions. Service was exceptional everywhere – very efficient. Everything worked out well. I think it is always nice to have a personal touch or phone call while in the country.


December 20, 2015 : Bandula (chauffeur guide): He provided great suggestions and recommendations. Always friendly and helpful. All the hotels we stayed at were fabulous with the exception of Mountain Heavens, where the food was bad but the view from our room was incredible.

General feedback: All the hotels we stayed at were fabulous with the exception of Mountain Heavens – food bad but view from room incredible.

Itinerary and hotels were fantastic: the guidance from Charmaine (consultant) was very good. Enjoyed been driven by Bandu. Once in a life time trip, would have liked to have been treated as a valued customer.


December 19, 2015 : Tissa was an excellent chauffeur-guide.

General Feedback: This holiday was a wonderful discovery of Sri Lanka. Everything was well-organised. Our itinerary had a balance of nature, archaeology and religious atmosphere – chauffeur-guide was excellent in commenting on all three. Only stress was during the planning process: just one expensive proposal was made initially and it took time to receive another more reasonable one. It would be an improvement to offer a few alternatives with different total costs from the start.

-CA, B

December 18, 2015 : Sarath (chauffeur guide): Went the extra mile to make our visit very enjoyable. He is knowledgeable and was always punctual.

General feedback: Professional service was provided. We were happy with the trip and beautiful sights in Sri Lanka.


December 16, 2015 :  

Kithala Resort, Tissamaharama: Items not available on the menu. Set menu hardly changed from day to day. Sockets did not work in the bed room. Poor drains in shower and basin.


December 15, 2015 :  

Ice Bear, Negombo: Lack of hot water

Kassapa Lions Rock, Sigiriya: Great pool, high quality service. Hot water issues. We all loved it here.

Queens Hotel, Kandy: Rooms rather gloomy. Fantastic central location.

Zion View, Ella: Absolutely nothing to fault. A very restful place with amazing views.

Hibiscus Garden, Tissamaharama: Hot water issues, lack of mosquito nets.

Mangrove Garden, Tangalle: Some difficulty in accessing the toilet via steep stairs. Location a little too isolated.

Fortaleza Middle Street, Galle Fort: A lovely hot shower.

General feedback: We all greatly enjoyed our holiday and we all would like to visit the country again, perhaps a tour of the North and the East coast.


December 14, 2015 : Sam (chauffeur-guide) was an excellent driver and guide. We were always safe and comfortable in his care.

Cinnamon Citadel, Kandy: A la carte restaurant was poorly staffed, food was well below standard.

20 Middle Street, Galle Fort: Room cleaning staff showed artistic imagination in decorating the room with flowers and making towel sculptures.

Anilana Pasikudah, Pasikudah: Excellent head chef who chattered with us. Charming food.

Mandira Strathdon Bungalow, Watawala: Not listed on the last program provided to us. A very charming and welcoming host in gorgeous setting.

Cinnamon Wild, Yala: A wonderful experience – sensational.

Mango House, Galle Fort: Location in Galle Fort is ideal.

Galle Face Hotel, Colombo: A wonderful international-standard hotel.

General feedback: Overall we have thoroughly enjoyed our stay in your beautiful country – a memorable visit.


December 14, 2015 :  

Uga Residence, Colombo: Bathroom tiles were slippery.

Stone House, Kandy: Food was very disappointing.

General feedback: Overall accommodation good, except Uda Walawe. Generally the food was poor at the hotel.


December 09, 2015 : Athula Silva (chauffeur-guide) had a very easy approach and communicated effectively.

Centara Ceysands, Bentota: Should provide a wider variety of vegetarian food.

Comilla, Wathurugama: Excellent food with a personalised service. An awesome stay. Guests will require insect repellent.

Ulagalla Resort, Anuradhapura: Unforgettable experience. Good for honeymooners. Awesome service, aesthetic view.


December 09, 2015 :  

Clove Villa, Kandy: Smallest room in hotel. Staff went out of their way to satisfy our personal taste.

98 Acres Resort, Ella: Older rooms have a good view.

Villa Hundira, Negombo: Instant coffee. Noisy rooms near central plumbing. Lovely owners – very hospitable.

Yala Adventure: The best experience! Amazing Service. They surprised me on my birthday.


December 08, 2015 : “Excellent, would definitely recommend Red Dot! The chauffeur guide organised by Red Dot, Hensely, was great!”

-- James Little, Canada

December 07, 2015 : Terrance adhered to the ethics of Red Dot’s Driver’s Code


December 04, 2015 : Shane (chauffeur-guide) was very knowledgeable. Kept all his promises. Made our day, every day.


December 03, 2015 : Sujith (chauffeur-guide) was far and away the best guide we've had in all our travels round the world. He is amazing and one of a kind – really made our trip.

General remarks: Red Dot is a great company, delivered great service. Easy to book, flexible and very responsive. Sujith was a simply amazing guide.


December 03, 2015 : Bernard (chauffeur-guide) is an extremely good driver with a very good command of English. He is well informed and a credit to Red Dot. He even helped me to recover my camera.

Galle Face Hotel, Colombo: Wonderful location. Couldn't have dinner because the restaurant was fully booked, had to walk to another restaurant.

Cinnamon Lodge, Habarana: Very helpful.

Mandira Strathdon Bungalow, Watawala: No windows in the room – very stuffy. Uncomfortable bed. Beautiful surroundings.


December 01, 2015 : Luxman (chauffeur-guide) was extremely accommodating, very courteous and knowledgeable.

Mandira Dickoya Bungalow, Dickoya: Superb!!!!


November 30, 2015 : Thusitha (chauffeur guide): He was the best. Very knowledgeable – suggested activities we may not have known about. If we book with Red Dot again I would request him to be our guide.

Heritance Kandalama, Kandalama: It is our favourite hotel in the world.

Amaya Hills, Kandy: Nice hotel for a stopover. Food standard not as high as other hotels.

Ceylon Tea Trails Summerville, Dickoya: Beautiful bungalow, very formal. Summerville was not so relaxing. More information could have been provided for our trip to Summerville, such as to take swim wear and spend the afternoon.

General feedback: Our trip has been amazing. This is our third time in Sri Lanka and possibly my favourite trip. I am already planning my next one.


November 29, 2015 :  

Kulu Safaris, Yala: I had already received information directly from Kulu. Red Dot helped with recommendation and booking arrangements.

General remarks: We are pleased with our entire trip to Sri Lanka. Will recommend friends to use Red Dot for their travel experience.


November 29, 2015 : Prasanna (chauffeur-guide) was a very good driver and excellent guide.

Ulagalla Resort, Anuradhapura: Very poor food for first-class hotel. Lovely location, isolated from tourist spots.

The Kandy House, Kandy: Deluxe Room had no light and no veranda. Changed to another room: no fan or bath. Would recommend ‘Ultra’ rooms. A beautiful setting and pool.

Ceylon Tea Trails Tientsin, Dickoya: Itinerary said Norwood. Shower over bath hard to manage. Service and food excellent.

General feedback: Generally good. Disappointed at booking at Tea Trials. Felt our special interest provided at booking time (Bawa properties) had not been passed to our chauffeur to include in the itinerary.

At all hotels we were wrongly identified as coming from 'Pittsburgh, United States" not Australia. There must have been a problem in the Red Dot database.


November 28, 2015 : “Everything organised by Red Dot was great. Thank you!”

-- Mary And Asya Chemla, Israel

November 23, 2015 : Shane (chauffeur-guide) was very helpful, obliging and made excellent recommendations. Very entertaining. Made sure we had the best holiday possible.

Temple of the Tooth: Very good visit.

Peradeniya Botanical Garden: Average, not amazing. Experience tainted by weather.

Cultural Dance Show: Dancing felt out of sync with drumming. Fire walk was phenomenal.


November 21, 2015 : Prabath (chauffeur-guide) was very nice and polite. He is knowledgeable, courteous and does his job well. Enjoyed his company.

Kalus Hideaway, Uda Walawe: Excellent safari. Not catered for mosquitoes in bad areas.

Jetwing Lighthouse, Galle: Lovely location – good views.


November 16, 2015 : Pathmasiri (chauffeur-guide) was a very knowledgeable and kind person. Had a fantastic time with him.

Ceylon Tea Trails Norwood, Dickoya: Excellent: my favourite.


November 16, 2015 : Oska (chauffeur-guide) and his team were excellent. He proposed efficient routes to minimize driving and suggested extra excursions. Provided useful local information which really added to the enjoyment of the trip. Team was extremely supportive when one of us needed a doctor. Guide and assistants were excellent.

Galle Face Hotel, Colombo: Generally wonderful. Lunch service terrible, despite numerous staff.


November 16, 2015 : Very happy with the overall service from Red Dot. Response to enquiry quite slow, but booking process good. Since some travel times were larger than stated. The guide and the bus team made our tour extra special: they were the real highlight of the whole trip.

Citrus, Hikkaduwa: Didn’t really like Hikkaduwa.


November 16, 2015 : Oscar/ Neil/ Pradeep (chauffeur-guides): One of the highlights of our trip to Sri Lanka was the service, hospitable nature, knowledge and efficiency of all the members of the team. Punctual and always helpful.

Amaya Lake, Dambulla: Very spacious room. Service standard, food good.

Citrus, Hikkaduwa: Room okay. Good food: spaghetti bowl one of the best.

Galle Face Hotel, Colombo: Service very good. Terrible lunch service. Great room – very luxurious.


November 16, 2015 : Oscar (chauffeur guide): Excellent and helpful.

Galle Face Hotel, Colombo: Lots of staff, slow lunch service.

General feedback:: A wonderful experience. I would recommend Sri Lanka as a destination.


November 15, 2015 : Oscar, Neil and Pradeep (chauffeur guides): The team was amazing – they went above and beyond in their service. Oscar's knowledge of Sri Lanka is amazing and he clearly loves his job.

Maya Villa, Tangalle: Beautiful hotel and excellent service.

Citrus, Hikkaduwa: Okay


November 14, 2015 : Amila (chauffeur-guide) drives very well. Courteous and helpful. Excellent service.


November 14, 2015 : Sanjeewa (chauffeur-guide) executed his job excellently. He was very thorough with Sri Lankan culture, history and wildlife in particular.

Elephas Resort, Sigiriya: Hotel staff seemed new. Wi-Fi & air-con did not work properly – promptly fixed. Isolated location meant no other options for food and drink.

Queens Hotel, Kandy: Bed was as old as the hotel: not comfortable. Lift old-fashioned ‘birdcage’ style – brilliant.

Zion View, Ella: Enjoyed watching chefs cook – free of charge.

Kithala Resort, Tissamaharama: Very luxurious. Food only average.

Palm Paradise Cabanas, Tangalle: Beach bar/restaurant was brilliant. Food: more variation needed. Really nice lunch at pool bar. Cabanas had lots of insects and no fridge. Bike hire for 200 rupees was great. Beach towels only cleaned after three days. cleaned only after 3 days. Only villas have ocean views.

Seagreen Guesthouse, Galle Fort: Fantastic friendly owners. Room not made up after first night. No fridge in room. Great shower.


November 06, 2015 : Arvanida (chauffeur guide): An ambassador for the country. The kids loved him. We look forward to touring with him again – amazing guy.

Jetwing Beach, Negombo: Beautiful room! Great pool and beach, good service and food. A real treat.

Aliya Resort and Spa, Sigiriya: Nice place. Beautiful location, restaurant staff very helpful, nice and friendly.

Elephant Stables, Kandy: More bed and breakfast than a hotel. Fantastic room and good service. Breakfast was nice in a beautiful setting.

Cinnamon Wild, Yala: Fabulous location, so special. Great service and nice rooms. Food was okay: breakfast good, dinner average. The pool and view are stunning.


October 31, 2015 : Oscar (chauffeur-guide) possesses great social skills. His fondness of my daughter, his knowledge of Sri Lanka, his flexibility, language skills and his very optimistic cheerful attitude are all remarkable. We would recommend him to our friends and family without any doubt.

Jetwing Beach, Negombo: Good night stop for first night stop.

Weir House, Ulapane: A must stop for family visiting Sri Lanka.

General feedback: We considered the advice of the employees of Red Dot to be fair and independent.


October 29, 2015 : Booking Process: Everything went extremely well. Lahiru [consultant] was very efficient. We were very grateful for the company's information, efficiency and knowledge.

Roy [chauffeur-guide] was so caring with a great sense of humour throughout. Could not have tried harder (and succeeded in) making our trip only trouble free. Very knowledgeable.

Sun n Sea, Unawatuna: Wonderful to be right on the ocean. Simple, elegant, comfortable. Friendly staff.

Galle Face Hotel, Colombo: Luxurious. Swimming pool huge and by the ocean. Very impressive.

Kassapa Lions Rock, Sigiriya: Lovely service, very comfortable, beautiful garden. Very tranquil.

Clove Villa, Kandy: Small but very chic, beautifully and tastefully designed. Excellent freshly prepared food, excellent service.

Mountain Heavens, Ella: Most amazing views – including the one from our room.

Mangrove Garden, Tangalle: Beautiful beach and location. Eco-friendly rooms bit basic for the price, but comfortable. Food very good.

General Comments: All hotels well chosen. Perfect balance of simplicity and elegance. Wonderfully comfortable and quiet.


October 26, 2015 : William [chauffeur-guide]: Roads in Sri Lanka are treacherous but he did his best to cope with them.

Centara Ceysands, Bentota: Very good beach.

Paradise Resort & Spa, Dambulla: Food too spicy. Limited variety available.

General comments: Overall very satisfied with the services.

-JC, P

October 12, 2015 :  

Randoni Villa, Katunayake: Food was bland. Breakfast was just tea and toast.

Kassapa Lions Rock, Sigiriya: Excellent location. Rain stopped us enjoying the place.

Hill Club, Nuwara Eliya: Excellent location. Enjoyed every bit.

Hibiscus Garden, Tissamaharama: Fantastic location. Rain stopped us enjoying the stay.

Sun n Sea, Unawatuna: Excellent location.

General feedback: Great experience. General knowledge was fine and the chauffeur-guide met all of our requests.


October 07, 2015 : “Very pleased that we were not taken to "tourist traps" and were treated so courteously. Our chauffeur guide, Rathna, also chose excellent places to stop for lunch. I would like to thank you all for such a wonderful holiday! We then went onto Centara for a week - next time I would like to spend longer with Red Dot and see more of Sri Lanka.”

-- Annemarie Denton, Australia

October 03, 2015 : Brilliant accommodation.

Jetwing Vil Uyana, Sigiriya: Brilliant accommodation.

Frangipani Tree, Thalpe: Simply superb!

Galle Face Hotel, Colombo: A little tired. Pool not great.


September 29, 2015 :  

Palm Beach Hotel, Mt. Lavinia: the Air condition was not working properly.

Kassapa Lions Rock, Sigiriya: Great room. Great food and highly recommended.

Samadhi Centre, Kandy: place is in primitive condition and food is below the standard level.


September 18, 2015 : Ervin was punctual and friendly.

Mount Lavinia Hotel, Mount Lavinia: Lovely view. Good food. Room look a little outdated.

Mahaweli Reach, Kandy: Nice hotel but room was quite small for a family.

The Secret Ella, Ella: This was an amazing stay and staff was very helpful from the moment we arrived until we left. Room was beautiful, comfortable and clean. Food was great and the view was breathtaking.

Grand Uda Walawe Safari Resort, Uda Walawe: Room was fine and food was good. We felt that staff were not very pleasant as they ignored very simple things.

Hikka Tranz by Cinnamon, Hikkaduwa: even though the first impression was good, we soon were very disappointed with the hotel as the room was damp and was not clean. Food was just below average. Beach was not that extensive and we found beach boys were intimidating. Overall, not very satisfied.


September 18, 2015 :  

Ceylon Tea Trails Norwood, Dickoya: Stunning!

Master Campers, Wildlife Parks: Enjoyed our stay, but ‘luxury’ wide of the mark. Tent and furnishings were old and severely in need of an upgrade. Shower barely worked, room was clean. Staff could have tried harder.

The Fortress, Koggala: Not value for money. Food and drinks over-priced, as was the spa.


September 04, 2015 : Athula (driver) was a very courteous and helpful with a great sense of humor. We would highly recommend.

Renuka Hotel, Colombo: Good food. Room was musty and smelly.

Mango House, Galle Fort: Lovely Place. Staff and the management was very nice.

Fort 52, Galle: Lovely room and good food.

Kalus Hideaway, Uda Walawe: Staff was not very friendly. Slightly poor service but rooms were nice.

Bay Vista Hotel, Arugam Bay: Room and food was on average level. Customer service was very poor.

Gal Oya Lodge, Ampara: Great place. Fabulous room and good food.

View Point Villa, Ella: Overall experience was disappointed.

Hanthana House, Kandy: Lovely place with nice food. Highly recommended.

-AC –Australia

September 01, 2015 :  

Villa Hundira, Negombo: Was a wonderful place to stay. Staff was extremely friendly and attentive.

Palm Garden Village, Anuradhapura: Overall experience was not satisfactory.

The Lake, Polonnaruwa: The Lake was a wonderful hotel.

Kandy Cottage, Kandy: Charming Hotel with good food.

Zion View, Ella: was good location for Hikers, delicious food and fantastic views.

Kalus Hideaway, Uda Walawe: Good food and friendly staff.

Wijaya Beach, Dalewalla: was not up to our expectation level.


August 30, 2015 : “We have loved each of our three separate holidays arranged by Red Dot, each one has been 1st class. We put to you a list of hotels we would like to stay at and loved the way you suggested places to visit. All staff are very knowledgeable and friendly. It would be difficult to say how you could improve your service as we could not find any faults. The chauffeur guide Red Dot organised for us was very friendly and we felt so comfortable with him that he seemed like a family member, that’s the level of service Red Dot provides.”

-- Paula Taylor, UK

August 30, 2015 : Nalin (chauffeur-guide) was very friendly. We felt so comfortable with him, he seemed like a family member.

The Wallawwa, Kotugoda: Cannot fault this hotel. Been before and cannot wait to return.

Jungle Beach, Kuchchaveli: Fabulous beach hotel - quite remote, great for a relaxing holiday.

Cinnamon Lodge, Habarana: Lovely hotel with wonderful grounds. Great things to explore nearby.

Jims Farm Villas, Matale: WOW! What an experience. Fantastic hotel with fantastic views. Will return.

Cinnamon Citadel, Kandy: Very disappointing. Room damp and smelly. Nice pool. Served its purpose for location. Would not recommend or return.

General: We have loved each holiday arranged by Red Dot. All staff are very knowledgeable and friendly. We loved the places you recommended we visit. It would be difficult to say how you could improve your service as we could not find any faults.


August 15, 2015 : All experiences were very nice. Our favourites were cycling in Polonnaruwa and diving at Pigeon Island.


July 29, 2015 : Sanjeewa (driver) was absolutely amazing and made our holiday so much more interesting. He was very understanding and the vehicle was clean and comfortable.

Aliya Resort and Spa, Sigiriya: Wonderful.

St Andrews Hotel, Nuwara Eliya: Hotel was bit outdated

-SB –Quatar

July 20, 2015 : HK Sunil (chauffeur-guide) was extremely professional and a very good driver. I felt very safe with him. Car a little uncomfortable on long journeys, but he ensured we were as comfortable as possible by providing cushions and water.

Clingendael, Kandy: Stunning accommodation, service and food. We didn't have a balcony in our room.

Ceylon Tea Trails Tientsin, Dickoya: Fraser Suite doesn't have a great view. Food outstanding, beautiful location.

Kahanda Kanda, Koggala: Incredible food and location. Dubu Suite was dark. Moved to Mango Suite – lovely balcony and more daylight.

Reef Villa and Spa, Wadduwa: Food not great. Lovely room.


May 04, 2015 : Prasanna[chauffeur/guide]:The chauffeur-guide was very friendly, safe and punctual. Prasanna took time to show us places of interest to us that were not on the original itinerary. Prasanna made the trip enjoyable.

-I-New Zealand

May 04, 2015 : Seelan[chauffeur/guide]: Excellent guide. Would travel with Seelan again. The coach was tiring.

Chaaya Village, Habarana: Very Pleasant Hotel.

Cinnamon Citadel, Kandy: Very good service. Rooms were spacious. Excellent entertainment.

Grand Hotel, Nuwara Eliya: Rooms were small because it is a colonial hotel, though they were well kept.

Cinnamon Wild, Yala: Great hotel in a very good location. The staff was very young and service was poor.

Calamander Unawatuna Beach, Unawatuna: Overall, a very good hotel on the beach.

Jetwing Beach, Negombo: Great location and good food. Hotel badly in need of renovation.


May 04, 2015 : Jamaldeen[chauffeur/guide]: Absolutely fantastic. Surpassed our already high expectations . Jamal made the vacation a wonderful experience. One of the few people who cared about delivering a world class experience. A mixed but good experience


April 30, 2015 : Padmasiri[chauffeur/guide]: Our chauffeur-guide Padmasiri made the trip memorable. Padmasiri tuned himself to our interests and explained many things. Padmasiri has a kind and friendly nature and we felt relaxed in his company.

Clove Villa, Kandy: A beautiful hotel with good service. The food choice was limited but well presented.

Sigiriya Village, Sigiriya: Outstanding

Buckingham Place, Rekawa: Outstanding

Melheim Resort, Haputale: Outstanding

Coco Bay, Unawatuna: Friendly staff, great service. Best curry we tasted in Sri Lanka


April 25, 2015 : Ashoka[chauffeur/guide]: The best thing about our Reddot experience. Ashoka was excellent.

St Lachlan Hotel & Suites, Negombo: The spa service was not satisfying.

Jetwing Vil Uyana, Sigiriya: Amazing. Genuinely worth the stay

Swetha Villa, Kandy: Pictures convey a boutique villa look when in actuality it is more of a homestay. However, staff was fantastic.

98 Acres Resort, Ella: We could not manage the bugs and frogs in the room.

Coco Tangalla, Tangalla: Rats come into the room from a dirty public space next door.

The Fortress, Koggala: Hotel looks tired and not as 5-star as people think.


April 19, 2015 : Herman[chauffeur/guide]: Fantastic chauffeur-guide. Very knowledgeable and understood that we had to be patient with two young children. Herman was flexible and drove slowly for us. Definitely recommend Herman to family and friends.

Jetwing Beach, Negombo: A good place to arrive after a flight. Breakfast was delicious and service was ok.

St Andrews Hotel, Nuwara Eliya: Nice place with high standards of service. Accommodated kids well. Would recommend to family and friends.

Mas Villa, Kotmale: Beautiful spot, excellent staff and service. Profile a little outdated. Would recommend to friends and family.

Kalus Hideaway, Uda Walawe: Very nice resort. Good service, very kid friendly. Always caring for needs. Would recommend.

Jetwing Lighthouse, Galle: Excellent spot to end our holiday with. Excellent food and staff. Good location to see the Fort.


April 18, 2015 : Samarakoon[chauffeur/guide]: Very informative and had good command of English.

Palagama Beach, Alankuda: Evening meal was one of the best we had and a wonderful location.

Amaya Lake, Dambulla: Reception staff was very helpful in trying to find lost bags. Dining room staff not as attentive.

Chaaya Blu, Uppuveli: Wonderful location.

Chaaya Village, Habarana: Very good dining room manager and a-la-carte food.

Ferncliff, Nuwara Eliya: Good historic place to stay in. A bit different to chain hotels


April 16, 2015 : Wicky [chauffeur/guide]: A very punctual and safe chauffeur-guide. The car was always clean.

Rosyth Estate House, Kegalle: The staff was very helpful and spoke excellent English. Wonderful food.

Ceylon Tea Trails Summerville, Dickoya: Takes a long time to get drinks after ordering.

98 Acres Resort, Ella: Reception staff spoke little English. The evening restaurant choice was limited, breakfast was good.

Leopard Trails Yala, Yala: The guides were very knowledgeable and the staff was very friendly. The menu was limited.

Jetwing Beach, Negombo: Slow check-in process. The rooms were decent.


April 09, 2015 : Ananda [chauffeur/guide]: Amazing chauffeur-guide. Helped us realize what we were interested in and adjusted the programme to suit it. Ever-ready to help out when there was a problem. Very knowledgeable. Ananda's ability to spot game on the safaris was better than the professional spotters. Had good command of English. Safe and considerate. We would recommend Ananda to any guest.

Kottukal Beach House, Arugambay: Way out of town, no swimming possible, dirty beach, unfriendly. No TV or tea or water provided in the rooms. We felt it offered poor value.

Cadjan Wild, Yala: Room not cleaned daily and the shower had to be unblocked. Owner was most pleasant, helpful and concerned. Staff spoke little English. We felt that the hotel showed poor value.

Grand Uda Walawe Safari Resort, Uda Walawe: Excellent accommodation but dining room service seemed lethargic and unsupervised. The hotel was built around a stream and was a haven for mosquitoes.

St Lachlan Hotel & Suites, Negombo: We did not like the location in Negombo.

Palpatha, Wilpattu: Did not convey the eco-friendly purpose of the camp. Very near a main road and adjacent to an army camp. A culture shock for so early in the programme. Clients must be warned.

Buckingham Place, Rekawa: Superb. A great hotel. The best hotel in Sri Lanka that we have stayed in so far.

Calamander Unawatuna Beach, Unawatuna: A typical package holiday hotel, which is reflected in the mediocre food and average service.

Ceilao Villas Kabalana Beach Getaway, Galle: This is not a hotel, it is a series of rooms. The only meal provided is breakfast and the place is not even situated in walking distance from restaurants. We found it depressing.

Fits Margosa, Chunnakam: A bit isolated from the main town. The chef was excellent and, in fact, kept the whole hotel running. Without him the hotel would be a shambles.

Chaaya Blu, Uppuveli: A pleasure, apart from the crows that fly in and out of the dining area and helping themselves to food on the table.

Amaya Lake, Dambulla: For most of the duration of our stay here the terrace dining room was unavailable resulting in use of the noisy room next door.


April 04, 2015 : [chauffeur/guide]: Bernard and Dinesh were super during our time in Sri Lanka! For better transparency notify clients if/when mileage overcharges will be incurred.

The Wallawwa, Kotugoda: Boutique property conveniently close to The Airport.

Ceylon Tea Trails Tientsin, Dickoya: Beautiful scenery and landscape.

The Villa Bentota, Bentota: A lot of noise due to proximity to train tracks. Otherwise a nice hotel. Wish wifi was accessible throughout the property.

St Lachlan Hotel & Suites, Negombo: The living room, closet area and WC are like saunas without Air-Conditioner units.

-JC-Hong Kong

April 04, 2015 : Jayasuriya [chauffeur/guide]: Lovely, helpful, and kind. Jayasuriya added a huge amount to our holiday and was patient, kind, and happy to work with all preferences. Heritage Kandalama: We did not get a view of Sigiriya on the ground floor so we booked the Sigiriya Room. Amazing location and infinity pool.

Melheim Resort, Haputale: Beautiful place. Unfortunately the food was not great, but we still enjoyed our stay.

Cadjan Wild, Yala: Lovely owners, great service and amazing food.

Coco Bay, Unawatuna: Had everything we wanted although dinner was not great. Wonderful service and a brilliant private beach.


March 22, 2015 : Padmasiri[chauffeur/guide]: Exceeded expectations. Extremely knowledgeable about the flora/fauna of the country. A great asset for spotting game. Was very flexible in meeting our later departure times. Padmasiri's recommendations were very good. Stone House, Kandy Outstanding property that we will recommend.


March 22, 2015 : Sarath[chauffeur/guide]: Simply incredible, knowledgeable and a great chauffeur-guide without being overbearing. We felt like Sarath was helping us explore SL rather than telling us what to do. Excellent driver-- we always felt safe with Sarath I will specifically ask for Sarath the next time I visit.


March 22, 2015 : Kosala[chauffeur/guide]: A very good chauffeur-guide and asset to the company. Jetwing Beach


March 18, 2015 : Luxman Ashok[chauffeur/guide]: Professional, Personable, and very knowledgeable. We felt lucky to have started our holday with Ashoka. Ashoka went far and beyond his job. We had gained a friend and Ashoka is an asset to Reddot and anyone who will share their vacation with Ashoka will be very lucky


March 05, 2015 : Prasanna[chauffeur/guide]:Prasanna was charming and knowledgeable. We enjoyed Prasanna's company.

Leopard Trails WilpattuWilpattu: The staff and guides made it a fantastic experience.

Mountbatten Bungalow, Kandy: Beautiful place and a great pool.


March 01, 2015 : Rathasiri[chauffeur/guide]: An exceptional host. Very flexible and provided recommendations based on our interests without being pushy. Rathnasiri engaged when needed but also let us have time to ourselves. Would recommend Rathnasiri to anyone coming to Sri Lanka. White House Residence Habarana.


February 22, 2015 : Upul[chauffeur/guide]: Generally good, friendly, helpful, and drove safely. Could know a bit more about local food options, but knowledgeable at tourist sites. Cars should have seatbelts fitted for all the seats Jetwing Beach, Negombo Nice place but we were spending only one night before heading to Yala. Therefore we feel that we should have stayed in Colombo to shorten the travel time.

[chauffeur/guide]: Kulu Safari, Yala Fantastic place, staff was good to us and good with the children. The safari and canoe trips were exhilarating. One of the best places we have been to.

[chauffeur/guide]: Calamander Beach The only positive was the friendly staff. The main pool was being rebuilt and the small pool filled up quickly. Poor food, rooms average at best, showers trickled. Unawatuna beach is not child friendly. Would recommend Coco Bay instead: good beach and food.


February 22, 2015 : Padmasiri[chauffeur/guide]: Exceeded expectations. Extremely knowledgeable about the flora/fauna of the country. A great asset for spotting game. Was very flexible in meeting our later departure times. Padmasiri's recommendations were very good. Stone House, Kandy Outstanding property that we will recommend.

-EP - Kuwait

February 16, 2015 : William[chauffeur/guide]: William made the visit all the more enjoyable. Very knowledgeable and catered to our desire to learn about how the Sinhalese live. Very adaptable. WallawwaWe had a great time here. And the recommendation was accurate. Helpful and happy staff. Good life. Highly recommend.

Heritance Kandalama, Kandalama: Some elements felt impersonal. This was overshadowed by the wonderful location and swimming pool. Don't miss this experience.

Bougainvillea Retreat, Victoria: Enjoyed our stay. Rooms airy and comfortable. Wonderful swimming pool. Highly recommended.

Why House, Thalpe: Lovely setting but the atmosphere was a little to English for our taste. Food was excellent. Slight problem that was dealt with quickly by staff.


February 14, 2015 : Raj (R.A.J Perera)[chauffeur/guide]: An excellent chauffeur-guide in every respect. Had vast knowledge of the routes, restaurants, properties and had good local advice. Raj made sure we had good food and he kept his vehicle immaculate. We would travel with Raj again if/when we return to Sri Lanka.

Jetwing Vil Uyana, Sigiriya: An outstanding property in every respect. World class accommodation and service, beautiful rooms, beautiful interior decoration, food is top class. Being opposite a bird reserve it is an excellent location for bird lovers.

Wild Grass Nature Resort, Sigiriya: Generally good and convenient for Sigiriya. Staff friendly and service good.

Clove Villa, Kandy: Top class boutique hotel. Excellent room, food, service and location is good for Kandy. We would recommend and return.

Kelburne Mountain View Cottages, Haputale: Good and different. We liked the old tea plantation house. Big and spacious and comfortable. Excellent views in the morning.

Cadjan Wild, Yala: A more basic style accommodation. Not much furniture-- just bed. No TV, wifi, etc. Good location for Yala.

Sergeant House, Unawatuna: Top class boutique hotel. The poolside pavillion is exceptional. Beautiful interior design, great service, and food. Beautiful garden and friendly house dog.


February 13, 2015 : Ron [chauffeur/guide]: Very knowledgeable and caring. Ice BearVery good place to recover at after arriving in Sri Lanka. Lovely garden.

Back of Beyond - Dehi Gaha Ela, Sigiriya: Remote location. Friendly staff. On an overcast day the shower got cold.

River Grove, Kandy: Very welcoming and personal. Very much a family home.

Zion View, Ella: Beautiful location. Good laundry service.

Hibiscus Garden, Tissamaharama: Lovely garden and pool. Quite distant from the Yala National Park.

Fortaleza Middle Street, Galle Fort: Beautiful place, great garden, lovely staff and a good restaurant.

Lagoon Paradise Beach Resort, Tangalle: Only the pool was lovely. Satisfactory overall, but our least favourite.


February 07, 2015 : Shane[chauffeur/guide]: Shane was an excellent chauffeur-guide. Very friendly and knowledgeable.

Jetwing Vil Uyana, Sigiriya: Very good accommodation and food.

The Kandy House, Kandy: Superb, especially the food and the service. Would highly recommend.

Heritance Tea Factory, Kandapola: Very good and lovely hotel. The buffet style food was only average

Cinnamon Wild, Yala: Very good and located near the National Park. Food was good.

The Wallawwa, Kotugoda: Excellent hotel. Food was superb.


February 07, 2015 : Lahiru[chauffeur/guide]: Excellent service, made the holiday easy, interesting and informative. Although several locations were new to Lahiru, he had no problems getting there. Very flexible as well.

Tintagel, Colombo: Food not as good as it should be.

Kalundewa Retreat, Dambulla: We got too much service because we were the only guests. Noisy because of poor flooring above.

Stone House, Kandy: Great location.

Hill Club, Nuwara Eliya: Historical place but badly in need of redecoration and renovation. Mould and peeling paint in bathrooms.

98 Acres Resort, Ella: Food and ambience needs upgrading; however, good location and fun rooms.

Cadjan Wild, Yala: Very convenient for Yala. Rooms need to be better.

Coco Tangalla, Tangalla: Absolutely outstanding. The best small hotel we stayed in.

Amangalla, Galle: Great but shower didn't have hot water.


February 02, 2015 : Luxman Ashok[chauffeur/guide]: "Lucky" was outstanding and made our holiday a success. Very courteous, punctual, knowledgeable and safe. We would nominate Lucky for the best guide award!

The Villa Bentota, Bentota: Just amazing. 5-star relaxation. Great prawns.

Amangalla, Galle: Breathtaking. Not so taken with Juliet's tour. She pushed her stuff too much.

Buckingham Place, Rekawa: A little paradise in a desert. Nick was amazing and so was the food.

Cinnamon Wild, Yala: Was alright, did not like the buffet. Rooms great, tours fabulous.

Ceylon Tea Trails Castlereagh, Dickoya: Just incredible!

The Kandy House, Kandy: Excellent. Wonderful place.

Jetwing Vil Uyana, Sigiriya: Fabulous.

The Wallawwa, Kotugoda: The Best of all! Thank you.


February 02, 2015 : Luxman Ashoka: Luxman was outstanding, punctual, cautious and safe. Luxman was very knowledgeable and the vehicle was spotless every day. We felt privileged to have Luxman as our guide and he is indeed the very best.

Ayanthi: Ayanthi was so quick to adjust to our requests.

The Villa Bentota, Bentota: Just an amazing 5* Hotel with a very relaxing atmosphere.

Amangalla, Galle: Breathtaking.

Buckingham Place, Rekawa: Little paradise in a desert.

Cinnamon Wild, Yala: Was okay and the rooms were great but we would not stay again.

Ceylon Tea Trails Castlereagh, Dickoya: Just Incredible.

The Kandy House, Kandy: Excellent and wonderful place.

Jetwing Vil Uyana, Sigiriya: Fabulous

The Wallawwa, Kotugoda: This is the best from all.


January 30, 2015 : Wije[chauffeur/guide]: Wije was a champion: very flexible, punctual, helpful, and greeted us with a smile. We would definitely travel with Wije again if we return to Sri Lanka.

Heritance Kandalama, Kandalama: Buffet food was great but got a bit monotonous. Amazing views!

Theva Residency, Kandy: Beautiful hotel tucked far away from the bustle of Kandy. We loved our upgrade to the suite. Exceptional food!

Lavender House, Pussellawa: Amazing, amazing, amazing! Everybody should stay here!

Master Campers, Wildlife Parks: So much fun! Highly recommend staying here.


January 22, 2015 : Bandu[chauffeur/guide]: Would be helpful if the chauffeur-guides had phone chargers in the car. Galle Face HotelBeautiful hotel.


January 17, 2015 : Prasanna[chauffeur/guide]: Very friendly and flexible. Accommodated our itinerary which had a lot of late night drives. Drove safely. Did not take us to places we did not want to go (which can be common with other travel companies) Tamarind Hill Superb service. Chef made our food more spicy (more local) upon our request.

Heritance Kandalama, Kandalama: Nice view from the restaurant.

St Andrews Hotel, Nuwara Eliya: Good food and service.


January 17, 2015 : Jayasuriya[chauffeur/guide]: Superb chauffeur-guide with great command of English. We consistently felt we were in safe hands. Jayasuriya gave us several options each day and was flexible. Provided us with fascinating conversation and was an integral part of us enjoying our honeymoon. Jetwing Beach

Heritance Tea Factory, Kandapola: Food generally good. It was much colder than anticipated even with a light jumper. We still enjoyed our stay though.


December 17, 2014 :  

The Kandy House, Kandy: Lovely Property

Ceylon Tea Trails Norwood, Dickoya: Beautiful property. Amazing food.


December 14, 2014 : Lahiru[chauffeur/guide]: Lahiru was awesome.

River Grove, Kandy: Far from town and rooms smell bad.


December 10, 2014 : Sunil[chauffeur/guide]: Sunil is a very helpful, knowledgeable and experienced chauffeur-guide. Excellent Service.


December 08, 2014 :  

Heritance Kandalama, Kandalama: Best location.

Heritance Tea Factory, Kandapola: Nice hotel.

Priyankara Hotel,Tissamaharama: Nice Pool. Friendly staff.


December 08, 2014 : William[chauffeur/guide]: We were happy with the service provided by William.

St Lachlan Hotel, Negombo: Mosquitoes in room.

Heritance Kandalama, Kandalama: Good views.

Clove Villa, Kandy: Average standard, food is slightly on the expensive side.

98 Acres Resort, Ella: Room and views were excellent. Our favourite property.

Leopard Safaris - National Parks: Service and food was excellent.

Cinnamon Wild, Yala: did not fully meet our expectations.

The Fortress, Koggala: Fantastic location and room. Friendly staff.


December 07, 2014 : Sumanadasa[chauffeur/guide]: Sumanadasa was knowledgeable, funny and kind.

Hibiscus Garden, Tissamaharama: No mosquito nets in the room.

Hibiscus Villa, Unawatuna: Room was really warm.


December 01, 2014 : Luxman[chauffeur/guide]: Luxman was helpful and knowledgeable. The vehicle was always spotless.

The Wallawwa, Kotugoda: Perfect location and service.

Jetwing Vil Uyana, Sigiriya: Outstanding.

The Kandy House, Kandy: Beautiful house.

Heritance Tea Factory, Kandapola: Fantastic place- set high on a hill and surrounded by tea plantations.

98 Acres Resort, Ella: Brief visit but would have liked more time here.

Cinnamon Wild, Yala: Perfect location, the National Park was very close.


November 30, 2014 : Roy[chauffeur/guide]: Roy was very punctual and had good general knowledge. A very good chauffeur-guide, overall.

St Lachlan Hotel, Negombo: Nice hotel with friendly staff. Excellent value.

Cadjan Sacred, Anuradhapura: Wifi did not exist.

River Grove, Kandy: Friendly hosts, great food.

Zion View, Ella: Amazing view though the room was small. Nice stay, overall.

Hibiscus Garden, Tissamaharama: Nice hotel with lovely food and friendly staff.


November 29, 2014 : Richard[chauffeur/guide]: Richard was a very punctual, informative and helpful chauffeur-guide. Highly recommended.


November 29, 2014 : Jayasooriya[chauffeur/guide]: Excellent chauffeur-guide. Explained a lot about nature and the country.

Galkadawala, Habarana: Fresh food, extremely nice staff. More suitable for young couples who likes adventures.

Kandy Cottage, Kandy: Great location. We could use what we want to eat - great!

Rafters Retreat, Kitulgala: Could have been more attentitive.

Senani Bungalow, Nuwara Eliya: Great place. We felt really welcome.

Lagoon Paradise Beach Resort, Tangalle: Rooms could be renovated.


November 28, 2014 : Tissa[chauffeur/guide]: Tissa was very good with the kids.

Wild Grass Nature Resort, Sigiriya: Very Beautiful eco-friendly hotel.


November 28, 2014 : Dulshan[chauffeur/guide]: Dulshan was polite, welcoming, pleasant, and an informative chauffeur-guide.

Heritance Tea Factory, Kandapola: Very Beautiful hotel. The rice and curry was the best.

Mahaweli Reach, Kandy: Great stay and lovely views. Fantastic service.

Cinnamon Wild, Yala: Great wild life. Fantastic food, comfortable room.

Coco Bay, Unawatuna: Very friendly and attentive staff. Location was beautiful.


November 23, 2014 : Bernard[chauffeur/guide]: Bernard was very enjoyable.

St Lachlan Hotel, Negombo: Great hotel.

Melheim Resort, Haputale: Excellent location.


November 18, 2014 : Sarath De Silva[chauffeur/guide]: Excellent Chauffeur-guide. Great knowledge, excellent communication, good humor.

Cinnamon Lodge, Habarana: Wonderful. Friendly staff.

Melheim Resort, Haputale: Excellent.

Coco Tangalla, Tangalla: Fantastic. Great staff, amazing food.

Mango House, Galle Fort: Excellent.


November 17, 2014 : Amila[chauffeur/guide]: Amila was a careful and patient chauffeur-guide. A very knowledgeable gentleman.

Ice Bear, Negombo: Well located. Friendly staff.

Heritance Kandalama, Kandalama: A spectacular hotel in a unique location. Good food.

Heritance Tea Factory, Kandapola: Great concept. Good food and attentive service.

Coco Tangalla, Tangalla: Fabulous room and wonderful, attentive staff. Excellent food.

The Last House, Tangalle: Magnificently designed hotel. Food was good.

Lunuganga, Bentota: It was a pleasure to stay at this unique hotel.


November 16, 2014 : George Labrooy[chauffeur/guide]: George is a very knowledgeable chauffeur-guide. We were pleased with George's services.

Casa Heliconia, Pasyala: Pleasant staff, delightful food.


November 15, 2014 : Tissa[chauffeur/guide]: Tissa took care of us very well, exceeded our expectations.

Heritance Tea Factory, Kandapola: Charming hotel.

98 Acres Resort, Ella: Priceless!

Cinnamon Wild, Yala: Room was far away from the lobby.

The Fortress, Koggala: Felt a sense of calm from the moment we stepped in.


November 08, 2014 : Bonifus[chauffeur/guide]: Bonifus was a patient chauffeur-guide and always fulfilled our requirements.

Jetwing Beach, Negombo: Friendly and helpful staff.

Leopard Trails WilpattuWilpattu: Friendly and attentive staff.

Wild Grass Nature Resort, Sigiriya: Great place.

The Wallawwa, Kotugoda: Beautiful room, fantastic food and service. Friendly staff.


November 07, 2014 : William[chauffeur/guide]: A real gem. William was always on time and very helpful.

Ceylon Tea Trails Norwood, Dickoya: Would not recommend for families with kids.


October 29, 2014 : Sarath[chauffeur/guide]: Perfect.

Randholee, Kandy: Poor quality.

Mountain Heavens, Ella: Fantastic location.


August 25, 2014 : Punchihewa[chauffeur/guide]: Punchi was extremely polite and drove safely. We would recommend Punchi to others as well.

Cinnamon Lodge, Habarana: Perfect location to explre the Cultural Traingle.

Uga Bay, Pasekudah: Perfect.

98 Acres Resort, Ella: Stunning room.


August 25, 2014 : Roy [chauffeur/guide]: Roy is a great guy. His English is great, he is funny friendly and knowledgeable. He was always happy to help and resolve little issues that came up along the way. In addition, he was very kind to our children and also took good care of us when I had sprained an ankle. We will recommend using your service thanks to drivers like Roy, and we hope to see him again on future trips. Most important we always felt that he was a great safe and responsible driver.

-K & O – Israel

August 25, 2014 : Anwar [chauffeur/guide]: It was a pleasure to have Anwar driving us. We felt very safe and well looked after. He has been very willing to give us information on whatever we asked, and recommended great places for lunch and photo opportunities. We would highly recommend him to any future visitors.


August 22, 2014 : Bernard Mendis [chauffeur/guide]: Our guide Bernard went over and above our expectations in terms of his helpfulness towards us. He told us far more about Sri Lanka than we could have learned from a travel book. He tailored our visit to our interests and liaised with all personnel to ensure we had the best time possible.

Cinnamon Citadel, Kandy: Very friendly staff. Excellent food. Nice room

Heritance Kandalama, Kandalama: Very polite, friendly staff. Lovely location. Excellent food. Good room. Lovely swimming pools.

Heritance Tea Factory, Kandapola: Fabulous location. Exceptional staff. Very nice feel to the hotel, being smaller than others. Not so many people dinning.

The Wallawwa, Kotugoda: This made a nice contrast to the other bigger hotels. Accommodation was huge with two bedrooms for 3 people.

-JM - UK

August 16, 2014 : Upul [chauffeur/guide]: Friendly, helpful manner, punctual and excellent driving - does best to get through jams and avoid traffic.

Borderlands, Kitulgala: Would benefit from more comprehensive intro meeting. Meal time, activity times additional activities etc.


August 08, 2014 : [chauffeur/guide] Mananu We were very happy with Mananu. Jovial, with an excellent knowledge of SL. When we return, he will be our preferred driver.

-KO & MG - Australia

August 08, 2014 : Thusitha [chauffeur/guide]: We were extremely happy with Thusitha, he was very knowledgeable, friendly and told us many things about the country and people. Also, he adapted well to our wishes and overall style of travelling and we had a nice, friendly and rapport with him. We definitely recommend him to anybody wishing to explore SL in future.

98 Acres Resort, Ella: Awesome Place! A true highlight! Massage was good.

Hibiscus Garden, Tissamaharama: Great to pool in this hot dry area.

Mangrove Garden, Tangalle: Perfect! The best place on beach. Heaven! The staff was amazingly helpful, friendly and attentive. The massage there was the best we ever had.

The Wallawwa, Kotugoda: A wonderful place to start our trip - we loved it! Our cooking class was more on a cooking demonstration. (Meaning we didn't really do anything), but food was excellent!

-CMS - Austria

August 05, 2014 : Dirk [consultant]: Dirk From the outset, general inquiry to itinerary planning, accommodation choices, flexibility, etc., Dirk was accommodating, informative and efficient.

Lucky [chauffeur/guide]: Lucky has made our holiday the success it has been. Travelling with four children, we needed efficiency and safety, and we have felt confident that Lucky took responsibility for all our needs. He has provided an excellent and professional service that has been responsive to our every need, expressed or anticipated. Our only concern was that we didn’t feel his accommodation was as good as it could have been.

Galkadawala, Habarana: A remarkable house, very clean and comfortable. Outstanding food, attentive staff. Mauli is a wonderful host, welcoming and accommodating, fascinating to talk to. Road to accommodation difficult in large vehicle. Poor driver accommodation.

Weir House, Ulapane: Accommodation and service at its best - our favourite by far. Beautiful house, attentive staff, Lucien (manager) helpful and interesting. Food outstanding. Very clean, peaceful atmosphere, the owner called us to ensure all was well

Chaaya Blu, Uppuveli: Lovely open hotel, not too large, lovely rooms opening onto the poolside. Food - good range of international food, always fresh. Staff outstanding, problems dealt with efficiently and quickly. Drinks very expensive. Beach front lovely.

Hideaway Arugam bay, Arugam bay: A long way from anywhere, but interesting location - the real Sri Lanka - lovely walks along the lanes. Staff attentive, rooms cleaned very well, problems (eg: ants in the bathroom) dealt with immediately. Staff English speaking skills could be improved. Lovely garden and pool area. Lots of mosquitos. Good food, but quite expensive with no prior view of the menu or indication of the price.

Mud House, Anamaduwa: Fabulous welcome to Sri Lanka. The Perfect antidote to a long flight. Delicious food, peaceful and natural surroundings. Attentive helpful staff.

-DR & AI -UK

July 24, 2014 : Dulshan [chauffeur/guide]: Dulshan has been an excellent host throughout our trip. He has made us feel very welcome on our first visit to Sri Lanka and has also ensured we felt safe at all times. He has liaised with everyone we have come across on our behalf and has done everything in his power to ensure we have had a good trip even when there have been a few complications at a couple of hotels. If we come back in the future we would most certainly request that he accompanied us again.

Ulagalla Resort, Anuradhapura: Excellent, very relaxing. Good atmosphere. Nice activities. Very courteous staff. Loved it.

Bougainvillea Retreat, Victoria: Amazing hidden gem. Everything was great, loved the animals being on site. Felt like a private residence, great entertainment, i.e. music, books and films. Loved honesty bar staff extremely courteous.

Cinnamon Lodge, Habarana: Staff great, room good although bathroom shower very dirty. Lovely location, one particular staff member, Chami, was incredibly helpful organizing a la carte and BBQ and went over and above to look after the family. Reception staff also extremely helpful.

Anilana Nilaveli, Trincomalee: Appalling, a building site. Rooms and whole hotel was filthy. Plaster covered everywhere and brick dust. Smell of wet cement. Looked unsuitable to let. Near ready to be opened. Needs a deep clean, builders still on site. So bad we refused to stay.


July 23, 2014 : Charmaine [consultant]: Amazing service! Charmaine even helped me when we met at a private function. Overall great experience, will for sure call on Charmaine's help in the future & also recommend her to friends. (Already have!)

Lahiru [chauffeur/guide]: Lahiru is a great guide. He was always professional and polite. He is accommodating and flexible attentive to our tour needs. When we went to different places, he was very knowledgeable about each location which made the trip more fun. His English is quite good too.

Cinnamon Wild, Yala: Would definitely visit again! The room service was outstanding. Wish there was a variety of vegetarian food.

-PK – US

July 20, 2014 : Ervin [chauffeur/guide]: IIn all of our travels through Asia, Ervin is by far the best guide we have ever had! This was our second trip to Sri Lanka with Red Dot and we insisted that Ervin be our guide again! He has become like family to our family and we couldn’t imagine a trip here without him!

-KB – Singapore

July 20, 2014 : Rathnasiri [chauffeur/guide]: Super knowledge of Sri Lanka. Excellent English. Very flexible when we asked for slight changes to the plan and made several good suggestions for improvements. Very safe driver and very comfortable van. Thank you!

Cinnamon Lodge, Habarana: Very good international class hotel.

Palpatha, Wilpattu: The picture in the profile does not do it justice! This is a really unique place. A kind of 'luxurious outdoor living'. The boat ride was another highlight

Wild Grass Nature Resort, Sigiriya: Again the picture did not do justice to the superb 'luxury' lodges. Another great place to stay. Service was excellent. The food was generally good but the rice and curry each evening similar.

Nilaveli Beach Hotel, Nilaveli: Superb location and excellent food. The rooms/bathrooms are a little bit 'tired' but still a great place to stay. Extending access to WiFi would be an improvement.

Weir House, Ulapane: Wow! It felt like we were being treated like royalty!

Horathapola Estate, Horathapola: A lovely relaxing place to start our holiday. The cooking demonstration was a real highlight.

-DGB - Belgium

July 17, 2014 : Ashok [chauffeur/guide]: An excellent chauffeur & guide, and we felt lucky we had him to show us around. Good company on long journeys, always patient, very professional, always respectful and courteous. We never felt pressured to go if we did not want to go somewhere.

Palm Garden Village, Anuradhapura: We were only in the hotel for a short time, but it was a very good start to our holiday. The hotel reflected well on the area.

Chaaya Village, Habarana: A good central base for the area. The most basic of hotels, but fine for our needs. Again, very helpful and friendly staff.

Cinnamon Citadel, Kandy: Unfortunately we were in the hotel for a short time because it was our favorite hotel of the trip. Very friendly and helpful staff.

Grand Hotel, Nuwara Eliya: Again a perfect hotel to represent the colonial region. Very friendly and helpful staff. Good shop inside the hotel. High quality.

Jungle Beach, Kuchchaveli: This was perfect for us to relax after a lot of travelling. Great beach. The staff were excellent and happy. The hotel was perfect for the east coast beaches.

Galle Face Regency, Colombo: Excellent breakfast. Good central location for the area. Excellent service. The only downside was we were in the middle of a building site.

-K & DS - UK

July 16, 2014 : Herman [chauffeur/guide]: Herman has a friendly, engaging, informative style. He has a good sense of humor and is extremely knowledgeable on all aspects of the island. He provides a good balance of easy, friendly conversation with comfortable silence.

The Wallawwa, Kotugoda: This hotel was superb, an ideal location after a very long flight.


July 16, 2014 :  

Hanthana House, Kandy: Bathroom had no ventilation and smelt damp. Bathroom had electricity socket next to shower. Drivers' accommodation was reported a poor standard. Difficult to compare homestay accommodation to hotels.

Hibiscus Garden, Tissamaharama: Great pool. Good location for Yala. Slightly unpleasant smell (drains) around reception area. Good food plenty of choice.

Kassapa Lions Rock, Sigiriya: Lovely pool, good general layout. Helpful staff. All food served was buffet style and occasionally a bit mass produced. No times of restaurant openings displayed.

Mango House, Galle Fort: Lovely, roomy accommodation. Relaxed atmosphere. Good location for town.

Mangrove Garden, Tangalle: Beautiful setting. Great food & service. Turtle watching awesome.

Melheim Resort, Haputale: Lovely hotel. Location and views. However we were the only guests which made the staff slightly over attentive and the common areas lacked atmosphere.

-SA – UK

July 14, 2014 : Elmo [chauffeur/guide]: Elmo was fantastic, he always met us on time. If we were visiting sites he always appeared as if by magic just as we finished. Elmo is very knowledgeable, easy to talk to and nothing was too much trouble. Thank you Elmo!

The Wallawwa, Kotugoda: A great start to the holiday

Borderlands, Kitulgala: We had a great time and the kids loved the rafting and cannoning

Cinnamon Lodge, Habarana: Meal options at dinner limited. Rs. 3000 for buffet dinner very expensive.

Kelburne Mountain View Cottages, Haputale: The best tea in the whole of SL our favorite place to stay. Excellent.

Mangrove Garden, Tangalle: Lovely time, we saw 7 turtles on the beach at night

Priyankara Hotel,Tissamaharama: Disappointing, slow service. The rooms were clean but felt tired.

Elephant Stables, Kandy: The food here is amazing and the rooms beautiful.

-ZR - Spain

June 28, 2014 : Very flexible and efficient in terms of changing travel plans. Reasonable price. Very good quality accommodation for price. Tissa [chauffeur/guide]: Very friendly and helpful. Good general knowledge of sites. Helped us retrieve money when we got scammed by locals.

-SL - Hong Kong

June 22, 2014 : Sanjeewa[chauffeur/guide]: Sanjeewa was extremely Good, efficient and helpful.

Leopard Safaris - National Parks: Amazing stay.

-L. F-Singapore

June 07, 2014 : Very quick to respond to concerns & questions. Ananda [chauffeur/guide]: Very pleased with level of service received. Excellent driver. Absolutely no faults. Extremely helpful, full of information, always on time and looked after our needs very well. Polite and courteous at all times and never felt unable to ask any questions. Very sociable and always with a smile. One of the best assets you have!

Heritance Kandalama, Kandalama: Food was not really up to our expectations. Rooms looked over trees and unable to see the lake at all. Insects in the restaurant and all around the food.

Ceylon Tea Trails Castlereagh, Dickoya: Superb level of service

The Kandy House, Kandy: Beautiful hotel.

Tintagel, Colombo: Excellent


May 23, 2014 : Bonifus [chauffeur/guide]: Very nice and polite.

-DG - Oman

May 22, 2014 : Dirk [sales consultant]: We are deeply grateful to Dirk for his advice & guidance to create for us an itinerary which was inspired. It has been one of the best holidays we have had. Ananda [chauffeur/guide]: From the start Ananda was very friendly, helpful and courteous. We felt very comfortable with his driving. He was most knowledgeable both about the sites we visited and the wildlife in the Sri Lankan countryside. We enjoyed his company and we were so pleased that he had been our driver and guide.

The Wallawwa, Kotugoda: A charming, comfortable boutique hotel which we used as a base to visit Colombo. The food was excellent and the staff most helpful

Aditya, Rathgama: We had a wonderful & memorable stay at this fabulous hotel which surpassed our expectations. We would highly recommend it.

Ceylon Tea Trails Castlereagh, Dickoya: Our stay at Castlereagh was one of our highlights of our holiday. The standard, quality of the food was exceptional. We enjoyed the tea experience.

Jungle Beach, Kuchchaveli: This was the perfect place to relax and chill out before our long journey back to England. The staff were friendly and helpful.

Ulagalla Resort, Anuradhapura: A luxurious, comfortable hotel where the staff were most friendly & helpful. The chalets our of exceptionally high standard.


May 18, 2014 : Charmaine [consultant]: a big thank you to Charmaine for being patient even while we were chopping and changing plans, and particularly for doing it with good humor. Anwar [chauffeur/guide]: Anwar was great. Safe and very patient with us while we took innumerable breaks.

Kassapa Lions Rock, Sigiriya: Great place. Love how friendly the staff are. Really trumps all else.

Jaffna Heritage Hotel, Nallur: Another good choice. Recommended!


May 17, 2014 :  

Ceylon Tea Trails Tientsin, Dickoya: Best hotel ever!

-AH – UK

May 17, 2014 : Shane Pereira [chauffeur/guide]: Excellent as always. Full of good advice and useful suggestions. Will certainly want Shane again for our next trip to Sri Lanka

The Wallawwa, Kotugoda: An excellent start to the holiday. It certainly deserves more than one night. Delicious menu, well priced, good wine list. Fantastic service and spa and stunning grounds.

Jungle Beach, Kuchchaveli: A wonderful mix of jungle, beach and five star luxury. Staff are so professional and service is immaculate.

Uga Bay, Pasekudah: A stunning location and spacious grounds. Room very comfortable and attractive but lighting poor. Food and restaurant service were excellent. We were very disappointed the chauffeur accommodation and food was so poor.

Brook Boutique Hotel, Melsiripura: This is a very special venue. We have stayed in 17 hotels in Sri Lanka and have always been very happy and impressed by the quality of service. This hotel takes service to another level. The grounds and the accommodation are breathtaking. Food is fantastic. The owner Pubudu is a wonderful host. This venue would be perfect for many types of visits. Relaxing, pampering and entertainment (there is a lot to do) and also as a base for the cultural triangle. It is so special and would be worth the little extra on the journey to the excursion. It will certainly be on our list for our return trip.

-CA - UK

May 16, 2014 : Sarath [chauffeur/guide]: Sarath was a great chauffeur guide. We would definitely recommend him.

Cinnamon Lodge, Habarana: There were many flies about, and the hotel lacked preventative measures. Staff appeared bored mostly. However, the hotel was very quiet.

Colombo Courtyard,Colombo: Hotel is fairly small. Clean and satisfactory. Staff friendly.

Heritance Tea Factory, Kandapola: The room was basic, but satisfactory and clean.

Leopard Trails WilpattuWilpattu: This was the highlight of the trip. Pila [Camp Manager] was welcoming and made sure our stay was fun and comfortable. Food was amazing!

Uga Bay, Pasekudah: This hotel was fantastic. The staff was very friendly. The dinner was very lacking in quality. Breakfast was great.

-PB - Australia

May 15, 2014 : Tailored trip according to our needs. Competitive price and efficient booking process. Would recommend. Overall we were impressed by our trip and it lived up to expectations. Wijekoon [chauffeur/guide]: Wije was excellent. Highly recommended. The airline lost our luggage and our guide was extremely helpful and was assisting to resolve the issue. My husband needed medical assistance during the trip and our guide took us to the doctor and made sure that he was taken care of. Overall our guide went above and beyond expectations consistently.

The Wallawwa, Kotugoda: Fantastic hotel, helpful staff, Food above expectations.

Hibiscus Garden, Tissamaharama: Rooms adequate and clean.

Kassapa Lions Rock, Sigiriya: We were pleased with our stay, but service could have been better.

Lake Lodge - Colombo, Lake Lodge: Very good.

Mango House, Galle Fort: Very good. Great location and staff.

Mangrove Garden, Tangalle: Perfect location. Lovely room.

Melheim Resort, Haputale: Lovely resort. Fantastic location. Staff very friendly and accommodating. Rooms well equipped, furnished and clean.

Suisse Hotel, Kandy: Good hotel according to price and location

-AW - UK

May 11, 2014 : Very easy booking process. William [chauffeur/guide]: William was brilliant. From the moment he collected us at the airport, nothing was too much trouble. William is so knowledgeable about Sri Lanka, and went out of his way to make our trip a memorable one. We felt very safe on the roads with William’s careful driving - something we were very grateful of with a toddler in tow. We will recommend Red Dot and William to all of our family and friends.

41 Lighthouse Street, Galle Fort: Wonderful relaxing place - a gem in the Galle Fort.

Ceylon Tea Trails Tientsin, Dickoya: Wonderful staff and food. Fantastic location and simply beautiful accommodation and grounds. One of the best places we have ever stayed.

Rosyth Estate House, Kegalle: Great accommodation but a bit remote.

The Wallawwa, Kotugoda: Perfect way to unwind at the end of the trip. Loved the spa and the staff were great.

-PS - Singapore

May 09, 2014 : Jonah [consultant]: Excellent. Jonah recommended to us this fantastic place in North East Sri Lanka (Pasikudah) which for us was a novelty. Thank you! Sarath De Silva [chauffeur/guide] Good chauffeur. Quiet, knowledgeable and reliable.

Maalu Maalu Resort & Spa, Pasekudah: Excellent resort

-JRT - Luxembourg

May 02, 2014 : "Tailored trip according to our needs. Competitive price and efficient booking process. Would recommend. Overall we were impressed by our trip and lived up to expectations"

-Andrew Whitworth

April 30, 2014 :  

Ellerton, Kandy: Helpful staff. Beautiful views. Comfortable lounge area. Convenient and reasonable laundry service.

Jetwing Vil Uyana, Sigiriya: Beautiful place and wildlife around hotel. Nice staff.

Mandira Strathdon Bungalow, Watawala: Staff try their best to be helpful.

-IN - Hong Kong

April 29, 2014 : Good website, very informative. Good description of hotels. Ananda [chauffeur/guide]: Ananda was an excellent chauffeur. He has a great knowledge of the local wildlife especially the birds. Very courteous and took great care of us. We would highly recommend him.

The Wallawwa, Kotugoda: Peaceful, good food, lovely garden and pool.

Cinnamon Wild, Yala: Good location for Yala National Park.

Ceylon Tea Trails Norwood, Dickoya: It was like stepping back in time - felt like an English country house, rather than a hotel. Stunning location. Excellent service

Jetwing Vil Uyana, Sigiriya: Loved this hotel - fabulous room with wildlife all around.

The Kandy House, Kandy: Lovely colonial hotel. Peaceful setting. Beautiful garden and pool


April 26, 2014 : Sarath De Silva [chauffeur/guide]: Friendly, helpful and reliable. Highly recommended.

-JJ - Hong Kong

April 26, 2014 : Aravindha [chauffeur/guide]: Chauffeur was excellent. Little courtesies and treats, knowledge of local people is superb. Very proud of his country.

-MW - Oman

April 26, 2014 :  

98 Acres Resort, Ella: From the moment we arrived we were relaxed. It is a beautiful hotel in fantastic place. We enjoyed walking around tea plantation little Adam’s peak and even to Ella. The food is exceptional, views we were out of this world. Our room was amazing, pure luxury once again the food was very good.

Aditya, Rathgama: This hotel is a gem. We stayed two nights but would have liked to stay more. Food was exceptional.

Cinnamon Lodge, Habarana: A beautiful hotel within a tranquil setting. We enjoyed the walks around the hotel and meeting the local wildlife. Monkeys, chipmunks.


April 26, 2014 : Charmaine [consultant]: Charmaine was very helpful throughout our booking. She gave good advice and put together a brilliant itinerary that fulfilled everything we asked for. Dulshan [chauffeur/guide]: Dulshan was very attentive to our needs from the moment he met us at the airport until the end of our tour. He made sure we were happy, comfortable during some long journeys allowing regular stops. Nothing was too much trouble for Dulshan. He was always friendly and courteous, not only to us but any one he should meet. He was very informative of the places we visited or drove through. Dulshan gave us good advice and made some good recommendations on what to see and where to eat. We would highly recommend Dulshan to our friends and family if they were to visit SL. Dulshan helped make our holiday memorable.

Mangrove Garden, Tangalle: Credit cards not accepted. Should have been informed in advance. Menu limited and service slow.

Palm Beach Hotel, Mt. Lavinia: Breakfast service poor. Check-out slow and difficult. Poor customer service.

-JF - Oman

April 25, 2014 : Very friendly staff. Lahiru was very helpful. Easy booking process. Would definitely use Red Dot again. Majeed [chauffeur/guide]: High quality. A pleasure travelling with Majeed.

98 Acres Resort, Ella: Rooms are very small.

Amangalla, Galle: Just perfect. I would stay at least 2 nights next time.

Amanwella, Tangalle: Great location. Given the high price range, service and food could be improved.

The Wallawwa, Kotugoda: A perfect ending to a great holiday. Beautiful rooms and garden. Wonderful setting.

-BS - UK

April 25, 2014 : I requested details on balloon safari which didn’t happen, and had to request tickets when they hadn’t arrived. Also think the guides could be consulted on best schedule as ours changed it to give us more time to relax which we were grateful for, but ultimately I am glad I picked Red Dot Tours. Ananda [chauffeur/guide]: Ananda genuinely made our holiday in Sri Lanka, He accompanied us on all our visits, changed plans to suit us better, arranged a safari at short notice. His knowledge was exceptional, of history of religion and of wildlife, as well as knowing the best times to do things. He was polite, friendly and excellent throughout, We don’t think we could have asked for a better guide.

Heritance Kandalama, Kandalama: Excellent! Needs more bottled water FOC as you couldn’t go anywhere else.

Fort Printers, Galle Fort: Manager's local knowledge and willingness to help were excellent. Great central location, room and service. Food excellent but when you have been spoilt with Kandy House and Heritance, not quite as good.

The Kandy House, Kandy: Better than profile. We wished we had more time there. It is such a relaxing place to be. We were really well looked after.

-PB - UK

April 24, 2014 : "Very quick response and helpful at setting in all what we wanted to see with a mix of budget and luxury accommodation"

-Drew Patrick Lanyon

April 23, 2014 : Saman [chauffeur/guide]: Saman became a friend over the two weeks. No trouble. He looked after everything, epecially our 13 years son Timmy. He is a top man.

Palpatha, Wilpattu: Very basic but a real experience. Sounds like a jungle. Brilliant staff

Corberts Rest, Knuckles: Beautiful place. Don’t change anything

Jetwing Blue, Negombo: Fantastic hotel. But as above it could have been anywhere. No real feel of Sri Lanka

Palm Paradise Cabanas, Tangalle: Our favourite beach & hotel. Lovely staff

Paradise Beach Club, Mirissa: Lovely hotel but a bit too big for us

View Point Villa, Ella: Lovely hotel in great surroundings

-PA - UK

April 23, 2014 : I appreciated particularly to be contacted by phone, by a French speaking consultant. Upul [chauffeur/guide]: Upul is an excellent driver but he was not a guide. He provided useful information about our excursions but he didn’t come with us. We appreciate his kindness with our kids.

[Red Dot note: It is customary in Sri Lanka for specialist guides to be available if required at places such as historic sites].

Sigiriya Village: Musty smell in the room. Service slow. Great buffet.

Chaaya Tranz: The room we were given upon our arrival was damp. Water was dripping from the walls and the ceiling so the floor was wet. We asked for another room the next day. This one was perfect, but the bad impression left by the first one can't be erased. Location is good for the proximity with tourist places, but poor for the seaside (narrow beach without any "cachet").

Hill Club Room: dirty and dusty, gloomy and cold. Bathrooms far below the standards of a 4-5 star hotel. Service: Poor, if not going to the club restaurant. Room service more than one hour waiting time. Not appropriate for a family with young children.

Randholee Food: only "a la carte" menu, no buffet. Expensive.

-FG - UK

April 23, 2014 :  

Ceylon Tea Trails Norwood, Dickoya: Unique

-CM - Switzerland

April 23, 2014 : I appreciated particularly to be contacted by phone, by a French speaking consultant. Upul [chauffeur/guide]: Upul is an excellent chauffeur. He provided useful information about our excursions. We appreciate his kindness with our kids.

Sigiriya Village, Sigiriya: Service slow. Great buffet.

Chaaya Tranz, Hikkaduwa: The original room we received was not to our expectation. We were given another room the very next day. This one was perfect.

Randholee, Kandy: Food: only a-la-carte menu, no buffet.

-FG - Bangkok

April 22, 2014 : Sumadasa [chauffeur/guide]: Very concerned chauffeur, superb English. Helpful, funny, would highly recommend Suma!

Jetwing Beach, Negombo: Perfect for one night. Large rooms, well equipped.

Clove Villa, Kandy: Some food was very good.

Deco on 44, Galle Fort: Perfect!

Taj Samudra, Colombo: Rooms are excellent. Very good reception staff.

-SL - France

April 21, 2014 : Dinu [consultant]: was extremely helpful and knowledgeable. Donovan [Operations] was also excellent during our trip. Prasanna [chauffeur/guide]: Very punctual and always on time, with a smile. Filled us in on local information, made our drives interesting. He is an excellent complement to Ret Dot.

-LH - UK

April 21, 2014 : William {chauffeur/guide]: Very helpful and professional. Good knowledge of the country and pro-active in giving options on what to do in the different locations (eg: whales, elephants). Made good suggestions on how to change the schedule to our better living. (Less car time). Pointed out local fruits etc. Safe driving, well aware of the kids in the car.

The Wallawwa, Kotugoda: Super room. Great a la carte breakfast.

Heritance Kandalama, Kandalama: Very nice. Very friendly staff

The Fortress, Koggala: Stunning hotel. Very good, complete service. They have their own turtle hatchery now.

Master Campers, Wildlife Parks: Just brilliant

Villa Araliya, Negombo: Room is dark and dingy. Whole place feels very spooky when we first arrived but lovely in daylight - great breakfast and pool

Michelle, Balapitiya: Very quiet, lacks atmosphere. Rooms ok but not so spacious, especially bathrooms/ Good food, Friendly staff, Not swimmable sea.

Lavender House, Pussellawa: Very nice. Very friendly staff. Homely feel.

-WM-W - UK

April 21, 2014 : Bernard [chauffeur/guide]: Bernard was very helpful and informative. A good careful driver. He was very kind to our son in going off to buy a bat and ball for cricket. I would definitely recommend him. He really enhanced our trip. Vehicle had tinted windows. Maybe you could ask clients whether they want them or not? "Thank you very much. Bernard was very interesting and very helpful - fleur Collins (12 years)"


April 21, 2014 : Nalin [chauffeur/guide]: An excellent guide, driver and companion. Fantastic with our children. Very knowledgeable about the areas & all the wildlife. Couldn’t have been better – made our stay in Sri Lanka a truly memorable one. Would highly recommend him to anyone travelling to Sri Lanka.

The Wallawwa, Kotugoda: Hotel even nicer than expected.

Wild Grass Nature Resort, Sigiriya: Wonderful setting. Excellent service. Very welcoming with helpful staff.


April 21, 2014 : We were very happy with the process. Only frustration was it seemed impossible to hold reservations even briefly, so one or two things has been available but were taken before we could book. Details of transfer times between hotels when itinerary planning would be helpful. May have led us to stay longer in a couple of places. Elmo [chauffeur/guide] was first class. We could not have had a better guide and driver.

The Wallawwa, Kotugoda: Very high standard throughout. loved it and would have stayed longer.

Borderlands, Kitulgala: We were expecting something more remote. but overall good. fun activities.

Cinnamon Lodge, Habarana: The most 'corporate' of all the hotels we stayed in. provided good cake for daughter's 15th birthday.

Cinnamon Wild, Yala: Excellent base for safaris. Lovely interconnecting rooms.

Clove Villa, Kandy: We had booked deluxe but were given standard rooms on arrival. Quickly resolved.

Kelburne Mountain View Cottages, Haputale: All excellent - wonderful location and service. We were unlucky that the mist never cleared. Better luck next time!


April 20, 2014 : Sunil [chauffeur/guide] was smiling and friendly. Very good at pointing out different treats. He made an extra service for us by finding a bungalow on a tea estate in the Knuckles range. I highly recommend him as a driver. Vehicle is excellent.

Jetwing Beach, Negombo: Great as first night

Buckingham Place, Rekawa: Beautiful hotel with beach. Wounderful service

Hibiscus Garden, Tissamaharama: Beautiful swimming pool but got some sharp tiles. Very beautiful garden

Mahaweli Reach, Kandy: President’s Suite was wonderful. Wedding anniversary treat.

Mountain Heavens, Ella: Beautiful view from the hotel down ella gap. Also good for walking to ella rock along the railway line. Good food but limited menu


April 20, 2014 : Dilhari was very efficient in helping [plan our trip]. Wije [chauffeur/guide]: Wije was brilliant. He was absolutely reliable. Always very helpful and very thoughful. He had lots of ideas.

The Wallawwa, Kotugoda: Great start.

Kelburne Mountain View Cottages, Haputale: Very individual and we liked it a lot.

Lavender House, Pussellawa: Further from Kandy town. But lovely.

-SW - UK

April 19, 2014 :  

Villa Araliya, Negombo: Friendly family run hotel.

Back of Beyond - Pidurangala, Sigiriya: Very nice, lovely staff. Generous. Loved the rooms.

Kandy Cottage, Kandy: The Moon Space room was rather hot at night. Perhaps mesh screens on windows would help add air to the room. The room had plenty spare sockets and Thomas was an excellent host.

Lake Lodge - Colombo, Lake Lodge: Room did not have any spare sockets for charging phones or batteries.


April 19, 2014 : Michael [consultant]: Michael was purposeful and helpful

Athula [chauffeur/guide]: Athula was very friendly and knowledgeable chauffeur/guide. Only too willing to help and flexible when our arrangements needed changing. Very safe driver. Was happy to take us to local restaurants and food stalls away from tourist traps. In general, just a wealth of knowledge and made our journey so fabulous.


April 19, 2014 :  

Bentota Beach, Bentota: An excellent hotel. Rooms & Location perfect.

Cinnamon Citadel, Kandy: Beautiful location and a commercial tourist experience for me.

Ranweli Holiday Village, Negombo: It was a completely different experience.

-SF - UK

April 18, 2014 : Jonah [consultant]: Jonah was very helpful with our last minute arrangements. We would like to thank Jonah for this. Herman [chauffeur/guide]: We have had a great experience with Herman. Herman has been very hospitable, fun and friendly. All our questions were answered with considerable knowledge and Herman was able to offer great insights into the culture of Sri Lanka. Also we would like to thank Herman for being adaptable to other places to visit and changes in plans. We will miss him.

Cinnamon Lodge, Habarana: Lovely hotel. Buffet was exceptionally good. The range of food met all tastes of the family & we loved the pool.

Jims Farm Villas, Matale: Loved Jims farm. Would have liked to stay longer. Very friendly and welcoming.

-T - Australia

April 18, 2014 : Priyankara [chauffeur/guide]: We were very privileged to have Priyankara as our guide. A wonderful person who has that great balance between personalization & professionalism. We travel extensively and would rate him as one of the very best we have had!

Ceylon Tea Trails Norwood, Dickoya: Wonderful location. Service not quite good at times, but overall loved our stay.

Wild Grass Nature Resort, Sigiriya: Super & good service. Enjoyed the space & serenity.

Mawella Villa, Tangalle: Highlight peaceful location, beautiful beach, friendly staff & excellent food.

Jetwing Blue, Negombo: Good start of hotel. Excellent service and lovely beach.

-AC – UK

April 15, 2014 : Tissa [chauffeur/guide]: Very happy with Tissa. Excellent driver, very safe. He is also very polite, friendly and was always happy to cater to our every need. A very knowledgeable guide, and gave us good explanations at all sites.


April 14, 2014 : RDT was recommended by Leopard Safaris. Generally satisfied with all aspects of RDT service. RAD Padmasiri [chauffeur/guide]: Absolutely top quality in every aspect. One of the best driver guides we have had during fact decade of travel in SE and South Asia.

Clove Villa, Kandy: Charming and friendly. Food a bit too international for our taste but well prepared and presented. Thoughtful, warm staff. Hard to judge overall from a very short stay. But would certainly be happy to return if in Kandy again.

Heritance Kandalama, Kandalama: Enjoyed the architecture and setting, but the service, although well meaning, there was a problem with telephone service, late delivery in luggage, locked mini bar. Hotel is great toward large groups.

Palagama Beach, Alankuda: Exceeded our expectations - great service, excellent look and a wonderful location for a quiet stay on the beach.

The Wallawwa, Kotugoda: Excellent choice near airport for arrival and departure.

-HOH III – Singapore

April 14, 2014 :  

Ceylon Tea Trails Norwood, Dickoya: Service from staff was exceptional. Every meal was delicious and staff was so attentive.

-NF - UK

April 13, 2014 : Sarath [chauffeur/guide]: Sarath was fantastic! He is a small asset to your company! He was always immaculately dressed and the car was spotless. He went out of his way to make our trip perfect. Realizing we love wildlife he was soon pointing out all sorts of animals, plants and insects to us. He always slowed down so we could take a photo, if we ever took out a camera. The guides he recommended were excellent, as were the restaurants and we were so pleased to be able to meet his lovely family. We can’t say enough good things about Sarath and we will miss his cheerful company. A true professional. Super polite. Our thanks to him for making our trip wonderful.

Kandy Cottage, Kandy: Staff was great, room was not! 3 star mattress and bed squeaked whenever you moved. Needs a ceiling-fan. Room was very hot & stuffy, as windows were not screened & could not be open at night. Bed was brutal.

Mangrove Garden, Tangalle: Beautiful Spot. My only quibble with the room was the poor lighting in bathroom

Mountain Heavens, Ella: Breathtaking view. Lovely, creatively nice room, amazing staff, peaceful and quiet.

Priyankara Hotel,Tissamaharama: Beautiful hotel. Loved the flowers on our pillows at night. Lovely atmosphere.

Sigiriya Village, Sigiriya: It was great after we upgraded it to a deluxe room. Standard room was tired, smelly & depressing. Deluxe room was new & fabulous! So we switched rooms, we were thrilled. Staff is excellent & very attentive.

-GC – Canada

April 13, 2014 : Shane Pereira [chauffeur/guide]: Shane is a obviously a people person. He is very knowledgeable, informative and always seemed to know what we would enjoy. He obviously takes great pride in his country and any suggestions he made were well thought out and planned. Never pushy, just giving suggestions to enable us to get the most from our Sri Lankan experience, even providing information for our onward journey, doing everything he could to make it easier for us. A very friendly person that we would recommend to anyone and would definitely use again. We have enjoyed his company.

Kelburne Mountain View Cottages, Haputale: Lovely property. Amazing setting. Attention to detail second to none. Road down needs some repair.

Rangala House, Bobebilla: Excellent in every way. View amazing. Staff could not be more helpful. Could not fault it.


April 12, 2014 : We would not have found website had it not been for a guide book. We recommend getting the word out to search engines. Athula Silva [chauffeur/guide]: He was always willing to go the extra mile and accommodate our questions and needs. Even in spite of an already jam packed itinerary. It's obvious he takes his job very seriously which is why he was a fantastic guide. Sha!!

Amaya Lake, Dambulla: Nice place. Great pool.

Chaaya Tranz, Hikkaduwa: Fantastic room & staff. Food ok, not impressive. Every single employee was helpful and friendly.

Mandira Dickoya Bungalow, Dickoya: Bungalow: Great staff, fun experience! Room outdated, got a bit warm. Fantastic breakfast! Traditional.

Randholee, Kandy: Shower was out of date, but otherwise room was good. Amazing view! On hills not close to anything.


April 12, 2014 : R.A.J. Perera [chauffer/guide]: Amazing trip. Great driver. We are very pleased.

Hanthana House, Kandy: Very friendly hosts, loved our time here. Cultural show was good too.

Palpatha, Wilpattu: Staff exceptional, The bird expert was exceptional. Owner also very welcoming.


April 12, 2014 : Punchihewa [chauffeur/guide]: Punchihewa was an excellent safe driver, very punctual and courteous. He gave appropriate information and readily responded to questions. We were very pleased to have as our chauffeur/guide.

Amaara Sky, Kandy: Great location and views. Staff helpful and friendly and received a call from the general manager. Evening (dinner) food the worst we had on the trip.

Ceylon Tea Trails Tientsin, Dickoya: Very enjoyable and comfortable stay. Good location. Tea experience tour excellent.

Jetwing Yala, Yala: New hotel still finding its feet with the current staff but they were very helpful and obliging. Great location for access to national park.

The Wallawwa, Kotugoda: Very good and convenient to airport for a late night arrival.

Galle Fort Hotel, Galle Fort: Excellent location in Galle Fort. Good room but staff not as helpful or friendly as elsewhere. Lack of clear reception area makes access to management difficult.

Jetwing Vil Uyana, Sigiriya: The garden room could have done with some indoor seating as well as outdoor seating. We also got a room with a very small area for outdoor seating compared to other garden rooms we saw. They were also a long way from the restaurant.


April 11, 2014 :  

Swetha Villa, Kandy: Really liked the staff, clean swimming pool, and very nice little accommodation.

Club Villa, Bentota: Problem with air conditioning, staff not always visible. Food was excellent! Very beautiful garden and next to the sea. Great!

Royal Cocoon, Nuwara Eliya: No swimming pool. Very slow service. Served a spicy dinner although we specified not spicy.


April 11, 2014 : "Very quick response at all times, helpful and efficient service"

-Niki Thongborisute

April 08, 2014 : HK Sunil [chauffeur/guide]: H.K. was great. We have had such a wonderful 9 days getting to know him. He was very informative and adaptable to our needs. We really appreciated all his help and would without doubt recommend him to anyone visiting Sri Lanka. We will miss him!

Jetwing Vil Uyana, Sigiriya: Exceeded our expectations. Hotel setting and location was stunning.

Frangipani Tree, Thalpe: An absolutely wonderful 3 days here. Staff were so polite and attentive. Food absolutely incredible - best we had in Sri Lanka! Setting - beautiful. Manageress was lovely and very interactive. Super tennis court and pool. Slightly disappointed to be the only young couple - hotel was dominated by young families with lots of kids. Still had a fantastic time.

98 Acres Resort, Ella: Room and hotel setting - stunning. Staff were less engaging but lovely nevertheless. Food good but not fantastic.

Kalus Hideaway, Uda Walawe: The manager and waiter who looked after our table were lovely and Kalu seemed to interact with all guests which is a lovely touch. But, food was below average and room was basic but nice and wine was not good. Staff eating buffet whilst guests still eating in restaurant - not ideal.

Lavender House, Pussellawa: The staff made our experience even better than it already was. The views were stunning. Fantastic food.


April 08, 2014 : Dulshan [chauffeur/guide]: Dulshan was a great chauffeur/guide, we couldn’t recommend him highly enough. He was always punctual and ready to give us information whenever we wanted it. He tailored our holiday to make the most of the time available to us & used local knowledge to improve the itinerary.

Cinnamon Citadel, Kandy: Hotel was a bit "tired" looking especially the bedrooms. Food was excellent.

Aliya Resort and Spa, Sigiriya: Beautiful hotel in a stunning location.

Calamander Unawatuna Beach, Unawatuna: Very flexible and dealt with changes quickly.

-CP – UK

April 07, 2014 : Excellent! Herman [driver/guide] was wonderful. We have had many drivers over the years – Herman surpassed them all. He was exceptional in thinking ahead and making suggestions. A lovely man, he made our trip memorable.

Horathapola Estate, Horathapola: Wonderful and peaceful – an excellent starting place.

Ayubowan Guesthouse, Negombo: Convenient and clean.

Sigiriya Village, Sigiriya: Convenient location. A group hotel!

The Lake House, Koggala: Convenient location, wonderful position.

Far Cry, Wasgamuva: A great discovery. Bit of a distance from Wasgamuva.

Rangala House, Bobebilla: A lovely place. Wonderful position, superb staff and food.

Suisse Hotel, Kandy: Improved since our last stay, still dated.

Kelburne Mountain View Cottages, Haputale: Wonderful position, superb staff. Period tea bungalow with no pretentions.

Sun House, Galle: An advantage not being in the fort in hot weather.

Frangipani Tree, Thalpe: Relaxing spot for last couple of nights.

-AS – London, UK

April 06, 2014 : Thissa [chauffeur/guide] was a great guide and driver. He was excellent in all of the above. We felt very safe and protected with him. He had great knowledge of the temples and history. We felt very fortunate to have him share the Sri Lanka culture with us. He was professional in every way.

The Wallawwa, Kotugoda: Fantastic

Leopard Safaris - Knuckles, Matale: Fantastic

Ulagalla Resort, Anuradhapura: Service was good but was a little slow. Fantastic otherwise.

-LD - UK

April 06, 2014 : Thissa [chauffeur/guide] Thissa was a great guide and driver. He was excellent in all aspects. We felt very safe and protected with him. He had great knowledge of the temples and history. We felt very fortunate to have him share the Sri Lankan culture with us. He was professional in every way.

The Wallawwa, Kotugoda: Fantastic

Leopard Safaris- National Parks: Fantastic

Ulagalla Resort, Anuradhapura: Service was good but was a little slow. Fantastic otherwise.

-LD – China

April 03, 2014 : Lakshman [chauffeur/guide]: We were highly satisfied with our chauffeur. He has been extremely friendly, polite and forthcoming.

-KS - France

April 02, 2014 : Elmo [chauffeur/guide]: Always punctual and helpful. Vast amount of local knowledge where ever we have been. A good sense of humor, polite and courteous. Speaks very good English. His driving is very safe and careful with the traffic on the roads.

Jims Farm Villas, Matale: Fascinating place to stay, very welcoming, helpful. Communal 'family' dinner good for comparing travel stories. Farm to visit, pool plus additional visit to local Buddhist temple with owner.

Clove Villa, Kandy: Everyone very helpful and courteous. Nice pool, food good, in fact too much. Location good for visiting Kandy although urban. Lot of stairs

Melheim Resort, Haputale: Beautiful setting. Good accommodation, meals good. Lot of steps. Met another couple, again pensioners like us, tried to order more drinks (red wine) at 9.45pm and were told there was no more red wine. The staff then stood by us until we left 5 minutes later. We think they just wanted to go home.

Mountain Heavens, Ella: Beautiful view from room. Nice room, too many stairs again but good for the view

The Safari, Tissamaharama: Lovely views and room. Courteous staff, clean. Comprehension over dishes on menu limited.


March 31, 2014 : Initial booking process very good. A week before departure we noticed train journey had not been booked - booking not made until day before departure. Bandara [driver/guide] was well-presented and had good general knowledge. Our visits to the sites would have been better if he had greater knowledge and a better grasp of English. His driving was very aggressive and we felt unsafe – twice we felt compelled to ask him to slow down. He rarely seemed confident about the location of hotels/routes and had to stop many times for directions.

Dolphin Beach, Alankuda: Beautiful accommodation, very helpful and friendly staff.

Chaaya Village, Habarana: Good. Busy with tour groups.

Sir Johns Bungalow, Knuckles: Hotel good, walking excursion expensive. Guide did not speak English.

Upper Glencairn, Dickoya: Accommodation poor – needs refurbishment. Bathroom dirty, staff very friendly. Good food.

Master Campers, Wildlife Parks: Excellent. Safari guide superb.

Talalla Retreat, Matara: Fantastic beach, lovely room. Food disappointing, staff friendly and helpful.

Uda Walawe National Park: Fantastic, superb guide.

Whale watching: Very professional company, well-organised excursion.

-BC – Norwich, UK

March 30, 2014 : Sometimes had to request a response to an email several times, but when responses were received they were always excellent. Charmaine helped tailor a perfect vacation. Amila [chauffeur/guide]: Amila was excellent! He was courteous and friendly throughout our tour. He was extremely helpful and did everything within his power to make our trip as enjoyable as possible. He is also very knowledgeable and offered great insight into the local custom and culture. He was also very interested in learning about us and our culture. This added to the relationship. Through the course of the tour, Amila became more than just a driver or a guide; he became our travelling companion. This enriched our whole experience.

St Lachlan Hotel, Negombo: Food excellent value. Good for one night stopover. Close to airport. Somewhere to sleep. Nice room, bed, friendly staff. Area seemed a little rough.

Amaya Hills, Kandy: Food a bit on the expensive side. Little out of the way. View was amazing! Sunset not to be missed.

Chaaya Village, Habarana: Public areas of hotel pleasant, room average, food and drinks overpriced.

Grand Hotel, Nuwara Eliya: Food excellent, especially Sri Lankan buffet. Room could do with a refresh ( Staff all seemed to know who we were)


March 30, 2014 :  

Cinnamon Wild, Yala: Fabulous location.

Lavender House, Pussellawa: Love, love, love the Lavender House!

The Last House, Tangalle: Loved it.

-SH - Dubai, UAE

March 29, 2014 : Ervin [chauffeur/guide]: Ervin had been recommended to us by friends who had travelled to Sri Lanka and had him as their chauffeur/guide. He definitely fulfilled our expectations and was an outstanding host. Thank you Ervin! Dirk [consultant]: Easy and efficient booking experience with Red Dot Tours. They listened to what I looking for and provided exactly that. It was a great experience working with Dirk.

Kalus Hideaway, Uda Walawe: Fabulous. Great spot in the wilderness, close to nature and rustic. Very friendly staff, good food and beautiful grounds. Wonderful and relaxing pool area.

The Gateway Hotel Airport Garden, Seeduwa: Definitely more of a business hotel. More my husband's style. Lovely hotel. Great food & service. Large & comfortable room.

Master Campers, Wildlife Parks: Campsite, food and tents were terrific! Isuru and his staff were outstanding. Great with kinds and provided us with an amazing safari experience.

Flower Garden, Unawatuna: A backpacker’s hotel with an eclectic flair. Clean. Good food. Rooms a bit tired (squeaky beds) (poor air-conditioning units) (no lock-safe in the room). Nice pool. Enjoyed the local flavor.

St Andrews Hotel, Nuwara Eliya: Awesome. Beautiful hotel. Cool loft rooms. Relaxed atmosphere. Very friendly and accommodating staff made us feel very welcome.

-CFSJ -Singapore

March 29, 2014 : Organized tour at short notice which we appreciated. Chandra [chauffeur/guide] was a very good driver/ guide during our tour of Sri Lanka. We had a really good time thanks to him. He has been very attentive and dedicated. He suggested worthwhile activities/excursions and listened to what we would like to do.

Elephant Reach, Yala: Swimming pool very nice. Food not so good.

Grand Hotel, Nuwara Eliya: The hotel we like the least. Old and poor food. Not to be repeated.

Lantern, Mirissa: No 1. Perfect, food amazing. Beach amazing, staff great, room very good.

Theva Residency, Kandy: Staff & food good. Room ok.

Wild Grass Nature Resort, Sigiriya: Staff and room lovely


March 29, 2014 : J.A.L Jayasuriya [chauffeur/guide]: Helpful, friendly, very knowledgeable & safe driver. Kept us well informed what to expect each day.

Mount Lavinia Hotel, Mount Lavinia: Great location, wonderful beach and restaurant

Amaya Hills, Kandy: Very unprofessional hotel. Wouldn’t recommend.

Avani Bentota Resort and Spa, Bentota: Fantastic resort + room

CASA Colombo, Colombo: Great boutique hotel, which is always our personal preference.

Cinnamon Lodge, Habarana: Good location. Very busy hotel with number of large groups. Staff friendly. But service not particularly good.

Heritance Kandalama, Kandalama: Absolutely fantastic hotel. All the staff were friendly and helpful. Rooms are wonderful. Highly recommended hotel

Heritance Tea Factory, Kandapola: Amazing use of old tea factory and well converted. A bit old fastion for our taste. Need to make it clear to guest that men are requested to wear trousers to dinner.

Jetwing Yala, Yala: Overall good experience + good location. Will needs to finish the grounds + get staff more used to the operation

-CH - UK

March 28, 2014 : Ranjith [chauffeur/guide]: Great guide. We felt we were in very capable hands. It was great not to worry about anything as Ranjith organized everything for us. Ranjith was also really helpful and accommodating when we wanted to make any changes. We also really appreciated his advice. Thanks Ranjith, for looking after us!!

Cinnamon Wild, Yala: Amazing place to stay

Kelburne Mountain View Cottages, Haputale: House boy and chef excellent.

-CW – UK

March 27, 2014 :  

Grand Hotel, Nuwara Eliya: Very old. Needs a good makeover, not in the same class as the other hotels we stayed at.

-MNG - Singapore

March 26, 2014 : Priyankara [chauffeur/guide]: Superb support and service from the beginning to end. Excellent knowledge. Very personal service. Priyankara was brilliant, supportive and faultless.

-LK - UK

March 25, 2014 : Pandula [chauffeur/guide]: Perfect! We couldn’t have wished for a better guide.


March 23, 2014 : Excellent response from Dilhari [consultant] to all queries – of which there were several! Only disappointment was a double booking which meant we did not have Herman [driver/guide] for last three days. Very unhappy about this at the time.

Chaaya Village, Habarana: Excellent.

Cinnamon Citadel, Kandy: Excellent.

Melheim Resort, Haputale: Disappointed not to be nearer to Ella. Interesting place.

Leopard Trails, Yala: Excellent experience.

Buckingham Place, Rekawa: Excellent.

The Fortress, Koggala: Excellent.


March 19, 2014 : Lahiru [consultant] was excellent and responded within 24 hours. She dealt with amendments very efficiently. Aravinda [chauffeur guide] was generally very friendly and helpful with a very good knowledge of life in Sri Lanka - agriculture, economy, etc.

98 Acres Resort, Ella: Our favourite hotel of the trip. Nice size with personal service. Excellent freshly prepared spicy food. Great views from the balcony and easy access to Little Adam’s Peak.

Cinnamon Lodge, Habarana: Slow check-in process. Buffet restaurant caters for large parties. A la carte and bar food fine.

Cinnamon Wild, Yala: Delay at check-in (again!) and tried to give us the wrong room bill 3 times at checkout. V. good location for the park. Bar food ok. Room had only seating for one.

Rainforest Eco Lodge, Deniyaya: The rainforest location and excellent guided tours with proper guides were undermined by a poor food offering. Very glad we had 2 nights here. One night makes walks less possible.


March 19, 2014 : Ervin [driver/guide] is very helpful, knowledgeable and courteous. Would be useful to have seat pockets in vehicle in which to place belongings.

Melheim Resort, Haputale: One room had lots of steps to get to reception/restaurant.

Jetwing Yala, Yala: Wifi in all rooms. Impressed they use and train local people.

Fort Bliss, Galle Fort: Not told in advance that twin room was not available.

Pinnawala Elephant Orphanage: Commercial. Enjoyed seeing the baby elephants.

Polonnaruwa: Interesting to visit.

Temple of the Tooth: As above.

Cultural Dance: Colourful, noisy and entertaining.

Botanical Gardens, Kandy: Peaceful and beautiful.

Tea Factory: Rushed explanation of the process.

Uda Walawe National Park: Excellent – saw lots of elephants etc.

-JS – UK

March 18, 2014 : Rathnasiri [chauffeur/guide]: Was the greatest tour guide. He did a fantastic job. The only area for improvement we would suggest is some extra help with tipping customs. His knowledge was incredible. He was polite and helpful and exceeded all expectations.

CASA Colombo, Colombo: Great place and great service.

Chaaya Village, Habarana: Did not provide double bed. Rooms were not well ventilated.

Kelburne Mountain View Cottages, Haputale: Found the service a little awkward because they wandered in and out of the rooms without any notice. Very noisy because of wind, difficult to sleep.

Sergeant House, Unawatuna: Awesome food - great menu. TV didn't work and A/C didn't work. Comfortable place.

The Safari, Tissamaharama: Great service, fixed a room issue promptly and even gave us breakfast after scheduled time. Gave us a Birthday cake for a fellow traveler - great place.

-AL - Australia

March 17, 2014 : Dilhari [consultant] responded with a package which included the places we wanted to see. She was flexible as we refined our plans.

Sanjeewa [driver/guide] is an excellent driver. He had good knowledge of the sites and country in general and his eagle eye was impressive and appreciated. His suggestion for an extra visit was excellent – a highlight! We enjoyed our time with him.

-SM – Australia

March 17, 2014 : Once first contact was established, subsequent responses were slow. Closer to the start of the holiday, they improved and were very good. Request for quote of price not answered until later in the process, request for accommodation in Kandy too slow. Sarath [driver/guide] provided good recommendations for dinner, always checked if we needed anything and recommended good extra activities which we otherwise would not have done. Additional information in regards to local sites e.g. tipping would be good. We were very happy with Sarath.

Slightly Chilled Yellow House, Dalhousie: Quite noisy, good location and food.

Elephant Ride: Great fun! Nice location.

Polonnaruwa: Cycling good – should be recommended for younger people.

Habarana massage: Beautifully set up, very relaxing.

Elephant safari: Jeep driver informative. Provided watermelon and great views of the elephants!

Spice Garden: Very expensive products, felt pressured into buying. Enjoyable, guide very informative.

Tea Factory: Good and informative – no pressure to buy.

-MB – London, UK

March 17, 2014 : Sujith [chauffeur/guide]: Sujith is a very reliable, knowledgeable and always friendly. Always trying to make the most out of our days!

Fortaleza, Galle Fort: Western style breakfast was a little poor, on site manager was absent most of the time. Beautiful room and friendly staff.

Clove Villa, Kandy: Very clean and big rooms, however no window could be opened, no fridge / safe, somehow cold atmosphere, poor breakfast!

The Last House, Tangalle: Beautiful house, room and beach. Some details in the room need to be relooked, service at lunch time was a bit slow.

Living Heritage, Koslanda: Wonderful place; open air bathroom was dirty, water tap inside was broken. Excellent Sri Lankan food.

-TN – Germany

March 16, 2014 : Big problem with online payment through your website – had to pay driver cash upon arrival. Athula [driver/guide] was an outstanding guide who always went the extra mile. He was very accommodating and willing to show us the things we were interested in, especially horticulture. He did an amazing job.

Hanthana House, Kandy: Advertised as a hotel – incomplete, part of their home. Quite remote.

Landa, Belihuloya: Very average.

Peradeniya Botanical Gardens: Expensive and disappointing.

-Cm – Zimbabwe

March 15, 2014 : Request for bill in GBP not responded to, breakdown of costs not as specific as expected. Tried to phone, could not get through. Very happy with speed of booking accommodation and suggestion of alternatives as necessary – the trip was well-organised according to our requests. Car seat for child promised but not provided. Bonifus [driver/guide] was always punctual, unfailingly cheerful and found locations smoothly. He often stopped to point out interesting sites that we would not otherwise have noticed. He answered our questions and eased our excursions by buying tickets/obtaining guides. We really appreciated having him as our driver/guide.

Palagama Beach, Alankuda: Loved outdoor showers. Broken fan replaced promptly, extremely kind and courteous staff. Infinity pool perfectly set – highlight of location – but edging tiles slippery and sharp.

Cinnamon Lodge, Habarana: Wonderful grounds, room smelled of damp. Excellent laundry service, extensive and beautifully presented buffet/breakfast. Enjoyed watching the monkeys.

Jims Farm Villas, Matale: Wow. Stunning place, good décor, friendly staff. Manager took us on a tour of the farm, David got to ride in the tractor! Best value for money.

Ashburnham Estate, Elkaduwa: Gorgeous views, pretty gardens. Waterfall well worth a visit. Cooler climate. Lovely suite with period furnishings.

Regent Lodge, Kandy: Very warm welcome from Dudley. Happy to cater to special food requests. Bathroom not 100% sparkling. Willing kitchen staff, communication difficulties resulted in some mis-ordered food. Least value for money.

The Wallawwa, Kotugoda: What it says on the tin.

Dolphin watching: Bumpy ride out, wonderful to see all the dolphins.

Scuba Diving: Disappointing dive – few coral, sparse sea life. Contravened some basic safety instructions. She was new and may gain experience in time. Very keen and enthusiastic.

Minneriya Safari: Our favourite place! Two groups of grazing elephants by the lake, we could watch them for ages.

Sigiriya: Not for the vertically challenged!

Udawattakele: Beautiful forest, did not see much wildlife. Black turtles in lake.

Peradeniya Botanical Gardens: Enjoyed seeing the hundreds of fruit bats!

Millenium Elephant Foundation: Best place for elephant rides. Despite the Foundation’s request for donations over a tip, the man requested one then complained it was too small. Staff member who showed us around was very informative. Lovely shop.

-AF – Devon, UK

March 15, 2014 : Good booking process and price was slightly adjusted to a lower price from competition, Roy [chauffeur/guide]: Roy is the best. He cared for our family very nicely and was very positive even with a 7 month old, who was not always co-operative. He was glad to answer all questions and accompany us to every destination we wanted to see.


March 14, 2014 : I was very impressed by the prompt responses to my questions. Very flexible in adjusting my itinerary to budget & interests. Pre-info provided was extremely detailed. This is absolutely the best booking process I've experienced in my 50 years of travel. Kevin Cramer [chauffeur guide] was an excellent guide. He is an encyclopedia of information. My suggestions for improvement would be to avoid the use of the word "come" too often at times, I felt I was pushed at some of the cultural sites. Several times when I asked to take photos of beautiful veggies stalls or to stop he said: " Oh we will see those later". I was disappointed because as an amateur photographer you don't wait until later.

Palpatha, Wilpattu: Great way to start the tour. Surpassed my expectations


March 14, 2014 : "I was very impressed by the prompt responses to my questions. Very flexible in adjusting my itinerary to budget & interests. Pre-info provided was extremely detailed. This is absolutely the best booking process I've experienced in my 50 years of travel."


March 14, 2014 : Very quick and effective service. Consultant always got back to us within 24-48 hours, guiding us and respecting our decisions. We have been very impressed with the tour she put together and the accommodation. Ashok [chauffeur/guide]: He was very helpful and kind, understanding and patient with my wife who was pregnant. Overall he is a credit to RDT and a reflection on Sri Lankan hospitality.

Heritance Kandalama, Kandalama: Great location, the rooms were small and a little tired.

Cinnamon Wild, Yala: Great room, modern styled in a way that was appropriate to setting. Evening food options quite limited. Would return.

Jetwing Lighthouse, Galle: Stylish, nice location by the coast, great pools by beach. Dining options are a bit strange, service not quite as good as other places.

Kelburne Mountain View Cottages, Haputale: Unbelievable location and view. It is difficult to rate the cottage as we were a couple staying in a 3-bedroom cottage. As a result the overall accommodation was spacious but the double room we had was very small.

Lavender House, Pussellawa: Probably our favorite hotel. Service was personal and impeccable. Felt like a unique experience.

-SM - UK

March 14, 2014 : Prabath [driver/guide] was excellent. He was very courteous, knowledgeable and knew when to keep his distance to provide privacy when needed. He took us to some fantastic places to eat, just as our palate desired. Handles on the passenger seats above the windows are needed in his car.

Tintagel, Colombo: Fantastic boutique hotel – highly recommend!

Heritance Kandalama, Kandalama: Superb service – friendly and courteous staff. Poor coffee and tea, upgraded room to suite upon arrival.

Mahaweli Reach, Kandy: Beautiful grounds. Room had picture perfect views over river, bathroom needed renovation.

Cinnamon Grand, Colombo: Very generic. Central location, decent rooms. Rooms not ready on time – had to wait until 5:30.

Polonnaruwa: Very enlightening.

Dambulla Cave Temple: Fantastic! Tough climb bit well worth it.

Sigiriya: As above.

Minneriya National Park: Elephant safari at 5:00pm was beautiful – the elephants were majestic.

Spice Gardens: Informative and fun.

Nuwara Eliya: Day trip to see tea plantations – good one to do.

Temple of the Tooth: Beautiful to visit in the evening.

-MC – Canada

March 14, 2014 : Wije [driver/guide] was very good throughout.

Pinnawela Elephant Orphanage: Good.

Sigiriya: Very good.

Kandulla Safari: Good car hired by Wije.

Temple of the Tooth: Good.

Botanical Gardens: Lacking a good café.

Tea Factory: Very enjoyable.

-LW – London, UK

March 12, 2014 :  

Amaara Sky, Kandy: The bathroom was substandard.

-FF - UK

March 12, 2014 : Nalin [chauffeur/guide]: Excellent on wildlife, good on historical sites.

Cinnamon Wild, Yala: Best!

Palm Garden Village, Anuradhapura: Very honest and friendly service, called us after we checked out, to tell us we left a mobile phone behind.

Wild Grass Nature Resort, Sigiriya: Excellent Food. Fabulous Room. Charming manager, helpful.

Zion View, Ella: A lovely hotel with excellent views, food and service.


March 12, 2014 : Nalin [chauffeur/guide]: Excellent on wildlife, good on historical sites.

Cinnamon Wild, Yala: Best!

Palm Garden Village, Anuradhapura: Very honest and friendly service, called us after we checked out, to tell us we left a mobile phone behind.

Wild Grass Nature Resort, Sigiriya: Excellent Food. Fabulous Room. Charming manager, helpful.

Zion View, Ella: A lovely hotel with excellent views, food and service.


March 11, 2014 : Bernard [driver/guide] was amazing in all aspects – would ask for him on next trip.

-EB – UK

March 11, 2014 : Kumal [consultant] took notice of our preferences and proposed an appropriate itinerary. He responded quickly – only delay was flights via Sri Lankan office.

Old car, dodgy tyres, dodgy air-con. Leak in radiator caused breakdown. Driver was polite and punctual but had limited English. In no sense did he act as a guide, except to take us to a money exchange place with a good rate. Difficult to communicate with.

The Paul, Bangalore: Enormous suite – two bathrooms, two bedrooms etc. Comfortable, good food, nice courtyard. Staff good, swimming pool cold.

Royal Orchid Metropole, Mysore: Small, dingy rooms – not recommended. Food good once spice levels were upped. Outdoor courtyard nice, noisy pool.

Orange County Resort, Nagarhole: Fantastic! Staff were helpful, competent and pleasant. Excellent food and amenities. Room spacious and well-designed. Gordon got a cake on his birthday! Good safari.

Taj Savoy, Ooty: First room no shower, second room large. Small electric heater only source of heat, not overly clean. Food average, poor facilities. Noise dreadful, service poor.

Windermere Estate, Hunnar: Lovely setting, helpful and friendly staff. Upgraded our room, overlooked a building construction. Arranged a bird walk which was very good, gave us an early breakfast when requested.

Lakes Lagoon Houeboat: Lovely to arrive to a calm, tranquil boat. Captain, chef and crew all excellent, food very good. Lovely boat, great facilities. Slept well – over too soon.

Marari Beach Resort, Kerala: All excellent. Food very good but very expensive. Buffet curries bland. Amazing villa, excellent shower, lovely pool. Had a bird walk with the naturalist (Daniel) which was excellent. Charged us in sterling, not rupees, without asking.

The Malabar House, Kochi: Great location, good room, good food. Air-con broke, fixed within 3 hours. Staff very helpful, overall very good.

Khatakali Dance Show: Very good – worth going to.

Kochi tour: Interesting. Good guide.

Mysore Palace (at night): Very good.

Mysore tour: Good. Good guide.

Bangalore city tour: Good. Guide okay.

-AW – UK

March 09, 2014 : Very quick response. Helpful at setting up all that we wanted to see, with a mix of budget and luxury accommodation. Jamaldeen [chauffeur/guide] : Very friendly and happy, made us feel very relaxed. Extremely caring. Great knowledge in history of Sri Lanka. Very attentive to our needs, and made our 2 weeks in Sri Lanka very enjoyable.

Elephant Corridor, Habarana: Great room. Clean and great service. A little overpriced and food quality a little lacking.

Slightly Chilled Yellow House, Dalhousie: Good for location and short stay. Very clean and great.

The Kandy House, Kandy: Amazing!!

-DPL - Australia

March 08, 2014 : Rajeev [consultant] was helpful and easy to deal with. Booking process all that I required.

John [driver/guide] was excellent, totally reliable and always early. His English was good enough to have a conversation and he had a good sense of humour. We would highly recommend him.

Sheraton, New Delhi: Location far away from the main sites, near restaurants and shopping mall.

ITC Mughal, Agra: Perfect for one night to see the Taj Mahal.

Vivanta by Taj - Sawai Madhopur Lodge: Excellent. Particularly nice to have a hotel with its own historic interest. Good service and safaris.

ITC Rajputana, Jaipur: Average hotel. Entrance smart, tatty corridors. Good breakfast, large and impersonal dining room. Excellent spa. Poor location – area did not seem safe.

Ajit Bhawan, Jodhpur: Excellent hotel – best we stayed in. Lovely rooms, food and service all first-class.

Fateh Bagh, Ranakpur: Room dirty, bedcovers marked, filthy cushions. Good food, breakfast limited, no bath – only a shower. Thin, grubby curtains in room.

The Trident, Udaipur: Excellent hotel. Good service, not tipping was welcome. Pool and sunbed excellent, food particularly good. Room a little small.

Uppal, Delhi: Pool out of service, room large and comfortable. Good airport hotel for one night.

Guided tours: Guides were knowledgeable and interesting.

Safaris: Very good and enjoyable, guides were knowledgeable.

Shopping: Many guides took us to shops where there was obvious commission paid.

Village safari: Not a good trip – purely a shopping trip for the guide.

-DW – UK

March 07, 2014 : Driver was excellent, friendly, helpful and good at dealing with the Sri Lanka roads.

The Manor, Delhi: No window to outside, only onto the corridor.

Jai Mahal Palace, Jaipur: With the underground passing over the hotel in April, all may sadly change.

Agra: Well-organised and explained. Driver knew his way round – avoided too much walking.

Jaipur: As above.

Train journey – Delhi to Agra: A little dirty, little daylight. Avoided heavy traffic out of Delhi.

-JP – UK

March 07, 2014 : Dilhari [consultant]: Responsive and helpful. Professional, thoughtful, interactive and efficient. Lal [chauffeur/guide]: A very warm personality. Immediately put my parents and me at ease, which set a very good tone for the start of our trip.


March 06, 2014 : Last minute booking with 3 weeks’ notice - all very smooth (I got the final invoice receipt in Colombo!) Bandu [chauffeur/guide]: Bandu was excellent, professional & extremely friendly. He effectively made our holiday and is an asset to Red Dot as well as a great ambassador. We cannot praise highly enough.

Cinnamon Lakeside, Colombo: They let us book in at 10 and upgraded us to a suite for no extra. So hard to complain!

Cinnamon Wild, Yala: Excellent location & staff & room, all exactly as described and a high standard. I guess this is aimed at coach tours, too - but this is how to do it.

Clove Villa, Kandy: Excellent small place & only 10 minutes from the centre. Really liked this one!

Grand Hotel, Nuwara Eliya: Aimed at coach tours and the service shows it. We ate/drank at the golf club (temp membership 100 rupees) because it was better food & service. The Grand Indian was good.

Wild Grass Nature Resort, Sigiriya: I understand what they are trying to do. Do they? We got a 'family' room with nowhere to sit which isn't what we expected. Staff were really good though (best capucinno so far & the veggie food excellent. Nature walk excellent.

-PW - UK

March 05, 2014 : Nalin [chauffeur/guide]: Nalin was excellent and made our honeymoon

-AJ - UK

March 04, 2014 : Jaya [driver/guide] was excellent in all respects. We enjoyed his company and having such an experienced, enthusiastic guide. He chose the right time to visit the sites and took us to remarkable extra ones. He was respectful of any changes we requested. Whilst it would be churlish to criticise his driving, his over cautious was at times frustrating, especially on long drives.

Horathapola Estate, Horathapola: Website description is perfect – two nights would have been better! Enjoyed the bullock-cart ride and cookery demonstration, loved the people and table decorations.

Palm Garden Village, Anuradhapura: Enjoyed bird-watching at the lake. Room showed signs of damp, least good of all the hotels.

Amaya Lake, Dambulla: Large hotel overcrowded with coach-loads of tourists. Chalet and swimming pool excellent, service outside of restaurant good and friendly.

Amaya Hills, Kandy: Good views, long winding access road.

Living Heritage, Koslanda: Very special place to stay. Not well placed for excursions, good for relaxing. Charming staff, interesting stroll through jungle.

Cinnamon Wild, Yala: Good location for National Park. Saw animals around chalets!

Fort Printers, Galle Fort: A lack of information meant we missed out, e.g. not aware of the need to reserve a dinner table near the pool. Desire for minimalism over function meant nowhere to store suitcases. Bathroom spacious but in need of repair. Lovely hotel, management lacked attention to detail.

Train journey – Kandy to Koslanda: Train journey was enjoyable but ended at Nanu Oya, where some of the track was completely dug up. You hired a minivan to collect us but it took us another four hours to get to the hotel. It became a most tiring and frustrating day.


March 03, 2014 : Bravo - well done - very friendly and helpful chauffeur guides. Always trying to explain facts and history of their country.

-O - France

March 02, 2014 : Aravinda [chauffeur/guide]: Aravinda contributed highly to the holiday. Totally dedicated towards giving Care and encouragement to clients. Knowledge and ability to explain various aspects was excellent. We shall miss him, was superb in every way.

The Fortress, Koggala: A super hotel for us as this was our introduction to Sri Lankan. So many interesting things to see in Galle.

98 Acres Resort, Ella: Accommodation was interesting and acceptable. Food was good.

Ceylon Tea Trails Castlereagh, Dickoya: Faultless. Fabulous food. Superb in every way. The Tea Trails set such standard that other hotels would struggle to attain. Definitely want to visit again.

The Kandy House, Kandy: Excellent all round. Very relaxed atmosphere. Great staff and food.

Ulagalla Resort, Anuradhapura: The staff were fantastic.

Yala Villa, Yala National Park: Superb staff. Excellent food, great company. Very good indeed!


March 02, 2014 : Chrishan [chauffeur/guide]: Exceptional! Calm and very efficient when we needed medical help in Galle.

Ceylon Tea Trails Norwood, Dickoya: Well worth the price range.

Jetwing Beach, Negombo: Lovely location.

Jetwing Vil Uyana, Sigiriya: Ideal and very unique hotel for seeing the historical sites.


March 01, 2014 : Booking process was excellent. Ashok [driver/guide] was excellent.

Tintagel, Colombo: Very good.

Ceylon Tea Trails Summerville, Dickoya: Superb in every way.

Why House, Thalpe: The very best!

Whale watching: Saw so many whales and dolphins – a great experience.

-AE – UK

March 01, 2014 : Seelan [chauffeur/guide]: Bus was very comfortable. Seelan was most knowledgeable and helpful. The beginning of the tour was most exciting. The last three days involved a lot of time in the bus. I would have preferred more holiday during the last 3 days.

Cinnamon Grand, Colombo: A great hotel to begin our trip. I wish we had more information about how to explore outside the hotel. The elephant parade was a complete surprise.

Cinnamon Citadel, Kandy: Food service was slow. Bills were always a mess. Yet the food was delicious and the staff very friendly.

Cinnamon Lodge, Habarana: Very spread out but quite beautiful. I wish the walkways had better lighting.

Jetwing Lighthouse, Galle: I was walked to a villa, so I was in heaven!

Jetwing Yala, Yala: Brand new hotel. Some glitches due to the newness - like faulty switches. Very energetic and helpful staff. They need different plates for dinner. HB part was confusing; most did not understand dinner plans.

St Andrews Hotel, Nuwara Eliya: Great food. Outstanding staff. Unique building.


March 01, 2014 : "Responsive, helpful, professional, thoughtful, interactive and efficient"

-Lim Hui Nan

February 28, 2014 :

Palpatha, Wilpattu: Food was excellent but dinner on second night was same as first but with less choice. We had the same chicken dish for 3 meals in a row! (dinner, lunch, dinner). Proprietor not sure when to fade into the background. Wine should be available - white cold + red served at room temp.

Kelburne Mountain View Cottages, Haputale: Loved it! Wine and spirits should be available

-JB - UK

February 28, 2014 : R.A.D. Pathmasiri [chauffeur/guide]: We have both travelled extremely and find that Pathmasiri has fulfilled all the criteria that we would wish for us to make our holiday a success. He is excellent at assessing our needs and interests. He adapts to any situation and is extremely knowledgeable, historically and as far as birds & wildlife are concerned.

Heritance Kandalama, Kandalama: We were particularly impressed with that nature village safari at Hiriwaduna. Delicious lunch & a most enjoyable experience.

Ceylon Tea Trails Summerville, Dickoya: The most memorable stay with outstanding service, comfort and food. Perfect.

Cinnamon Wild, Yala: An excellent all-rounder.

Clove Villa, Kandy: Room is a bit dark, lacked a bit up attention to details.

Kalus Hideaway, Uda Walawe: Room – no bedside, dark and difficult to control air-conditioning.

-CD - UK

February 28, 2014 : Very helpful email correspondence throughout the selection & booking process. Bernard [chauffeur/guide]: Good local knowledge of all sites and legends. Always on time. Good guidance with restaurants and shopping. Would recommend to other travellers.

Cinnamon Wild, Yala: Very comfortable accommodation. Pleasant staff. Excellent food.

Grand Hotel, Nuwara Eliya: Old Colonial feel to hotel. Happy to stay longer.

Swetha Villa, Kandy: Very nice villa. Very relaxing. Very attentive staff. Food was excellent

-BT - UK

February 27, 2014 : Seelan [chauffeur/guide]: Our primary guide, Seelan, was excellent. Despite a few 'bumps' at first, he quickly learned the needs of the group overall, and of some member who has special needs and went out of his way to accommodate all. Our other guides and helpers were also very courteous and attentive.

Jetwing Yala, Yala: Found open air bathroom too warm & let in mosquitos. Facility was gorgeous.

-TIG - Australia

February 27, 2014 : The process was clear, quick and efficiently managed. Our queries were answered promptly and well. We contacted Red Dot due to personal recommendation. Punchi [chauffeur/guide]: We consider that we were especially fortunate to have been allocated Punchi as our driver and guide. Experienced, cool, calm and efficient he never put a foot wrong. He drove with care and consideration at all times, never got frustrated and never gave us cause for concern. He always had a smile on his face and nothing was too much trouble for him. He was flexible and keen to meet our needs at all times. His knowledge was excellent and anything he did not know, he found out.

The Wallawwa, Kotugoda: An excellent and tranquil first stop after a long flight.

Ceylon Tea Trails Castlereagh, Dickoya: Faultless and the highlight of our holiday. We wished that we had stayed longer but we were lucky to get in at all.

Cinnamon Wild, Yala: It may be the best accommodation in the area - which is remote - but it is not rustic and management seemed to be chaotic and some of the staff uninformed. A striking contrast with what went before but an excellent location for wildlife.

Khomba House, Alankuda Beach: A wonderful place to stay for peace and relaxation. A hair dryer would have been useful.

Stonyhurst, Nuwara Eliya: A faultless stay - perfect.

Theva Residency, Kandy: Given that there was a shortage of accommodation in Kandy, this was suitable option for one night. The rooms were a little tired and could do with a paint. Only one lounger chair was available on the balcony for a double room.

Ulagalla Resort, Anuradhapura: A wonderful place for visiting historic sites and for relaxation, food, bird watching. Wine choice poor and insufficient stock.


February 27, 2014 : Driver/guide not at airport to collect us. Seelan [driver/guide] did a very good job of directing the daily activities and was good at adding to the itinerary.

Cinnamon Grand, Colombo: Best trained staff of all the hotels.

Cinnamon Citadel, Kandy: Out-of-the-way location.

Jetwing Yala, Yala: Staff need more training.


February 27, 2014 : Seelan [chauffeur/guide]: Seelan is enthusiastic, warm and helpful. Very knowledgeable. Friendly, helpful and full of smiles. Seelan was very patient and helped us in so many instances whether it was his responsibility or not.

Cinnamon Grand, Colombo: Nice hotel.

Cinnamon Lodge, Habarana: Lovely location

Jetwing Lagoon, Negombo: Lovely hotel. Relaxing atmosphere. Delicious dinner.

Jetwing Lighthouse, Galle: Beautiful hotel. Good service.

Jetwing Yala, Yala: Tasty food.

St Andrews Hotel, Nuwara Eliya: Atmospheric charm.


February 26, 2014 : Majeed [chauffeur/guide]: Excellent guide. Honest, helpful, cooperative & fights for his clients. Choosing him for my trip was by far the best choice Red Dot has made!

-ML - Kuwait

February 26, 2014 : Sumadasa [chauffeur/guide]: Sumadasa is a good companion. Knowledgeable. Good old world courtesy & charm.

-DA - UK

February 26, 2014 : Amila [chauffeur/guide]: A charming and delightful driver. We felt very safe in the car. Helpful at all times.

Villa Talangama, Talangama: A fabulous introduction to Sri Lanka. Superb bird watching from bedroom balcony. Great food.

Frangipani Tree, Thalpe: Heavenly!! Super food and location. Added excitement when hundreds of swifts arrive to roost in coconut trees.

Leopard Trails, Yala: Excellent, enthusiastic and knowledgeable guides. Food very good.

Rainforest Eco Lodge, Deniyaya: A great location, knowledgeable guides and good insight into tea plantations.


February 24, 2014 : We were very happy with the travel itinerary. We will work again with Red Dot team and with their professional guides. Sri Lanka is a beautiful country and we love it. We will recommend Sri Lanka to all our friends.

Nalin [chauffeur/guide]: Best guide we had since we started travelling. Nalin was correct all the time, and professional. Very knowledgeable about Sri Lankan history.

-CP - Romania

February 23, 2014 : Booking process very smooth. Didn't realise how quickly some hotels would book up - if we had known this we would have made faster decisions. Sarath (chauffeur/guide): Professional & helpful - good suggestions about things to do etc. Communication a little hard to understand sometimes - but on the whole good.

Cinnamon Lodge, Habarana: Great style of accommodation. Cracked glass in picture, damaged toilet seat, kettle not working. Helpful staff. Not real double bed.

Randholee, Kandy: Amazing views for breakfast, not real double bed.

St Lachlan Hotel, Negombo: Room just needed painting. Breakfast was excellent.

-RF - UK

February 23, 2014 : Kunal’s [consultant] service throughout the booking process and holiday was excellent. Couldn’t ask for more!

John [driver/guide] was an excellent driver, safe and reliable. He was helpful at all times and always went the extra mile – couldn’t have asked for better.

The Manor, Delhi: Wonderful, tranquil hotel.

Jagat Niwas Udaipur: Gorgeous hotel, perfect room – what a treat! Staff always very friendly and helpful, good food.

Pal Haveli, Jodhpur: Lovely rooftop restaurant, great food. Rooms a little dark.

Barwara Kothi, Jaipur: Room and house very nice: not really a homestay and not convenience of a hotel.

Grand Imperial, Agra: Elegant and comfortable, good breakfast. Wedding during the night made sleep impossible. Nice hotel.

Ganges View Guest House, Varanasi: Beautiful, tranquil hotel, friendly staff, good food. Room very dark and noisy. Excellent location.

The Uppal, Delhi: Nice, comfortable stay before flight – convenient and well-equipped.

Delhi city tour: Excellent guide, good restaurant.

Cooking demonstration, Jodhpur: Excellent! Absolute highlight of trip.

Jaipur tour: Guide a minimalist. Too many shops, did not get to visit bazaar.

Agra tour: Not the most inspiring guide, but good.

Varanasi tour: No guides – unorganised.

-KS – Switzerland

February 21, 2014 : The booking process was on the whole good, however sometimes the speed of response was slow. Lahiru provided some helpful suggestions about our itinerary, in particular Kelburne Mountain View and the plan for our Adam's Peak hike. Wicky [chauffeur/guide]: Overall we had a great time with Wicky as our chauffeur/guide. He was very easy company during our long trip of 26 days. Wicky was a very good driver, always on time and we felt very safe. Although Wicky made some good suggestions for eating and activities, on the whole they felt quite touristy options. When we made alternative suggestions for what we would like to do, he often tried to talk us out of them. As a way to address this in the future, would be to offer clients a couple of options and explain what each is and then let the clients choose, rather than only presenting one option. We felt that wicky could have been a more active guide and taken us around certain sites and explained them to us, in particular the sites at ancient cities.

Lake Lodge - Colombo, Lake Lodge: Overall a great small hotel and convenient location. Room was a bit basic, and quite noisy as it was near the breakfast area.

Amanwella, Tangalle: Amazing hotel, had a fantastic time here. Some activities and dining options were booked out when we arrived, so it would be good to recommend to clients to book somethings in advance in particular the spa and private dining.

Clove Villa, Kandy: A lovely small hotel with a great room. The location was a bit isolated and would have been nice to have a view. Dinner was nice but very expensive and breakfast could be improved with more options.

Fort Printers, Galle Fort: Very nice hotel in the centre of the fort. Great atmosphere and nice food.

Frangipani Tree, Thalpe: A lovely hotel but the service and finer details let it down. The waiter staff in particular were unfriendly. Our room was cleaned at inconvenient times and late in the day. The location was nothing special and therefore the hotel felt a bit boring. Given the price of this hotel we would not recommend it.

Kassapa Lions Rock, Sigiriya: This was a very touristy hotel, with lots of tour groups. We would have preferred to have stayed somewhere smaller. But overall it served its purpose and had nice grounds and pool.

Kelburne Mountain View Cottages, Haputale: One of the highlights of our trip. Fantastic hotel in an amazing location. Great service & food. Aerie Cottage was nicer than Rose Cottage.

Slightly Chilled Yellow House, Dalhousie: This was a basic hotel but exactly what we were expecting. Great location for Adam’s peak.

St Lachlan Hotel, Negombo: The hotel was nothing special but perfect for a short stay before going to the airport early the next day.

The Safari, Tissamaharama: An average hotel. The room and view were nice but the food was a letdown and overpriced.


February 21, 2014 : Shane [chauffeur/guide]: Shane was meticulous in every area

-LDT - Australia

February 19, 2014 : Ashok [chauffeur/guide]: Ashok was an excellent chauffeur. Very helpful and good company.

-MA - UK

February 18, 2014 : Assistance to our requests was very good in choosing accommodation. Seelan [chauffeur/guide]: Seelan was again excellent. His interest was purely to please and his knowledge of the island is beyond question, always our comfort and enjoyment was his concern. We would recommend him as a guide and driver.

Samadhi Centre, Kandy: Excellent location, unique experience and wonderful fresh Sri Lankan food.

Mud House, Anamaduwa: Our third visit and an excellent venue. 5 star for its natural beauty, food and location.

Palm Paradise Cabanas, Tangalle: Another wonderful location, staff excellent. The only disappointment was choice and quantity of evening meal. Beach very good.


February 18, 2014 : Another great holiday. Excellent service from George [driver/guide].

Dolphin Beach, Alankuda: Tent accommodation could not be locked, safe in room easy to pick up and remove.

Elephant Stables, Kandy: No wine list available, wine was overpriced and average.

Grand Uda Walawe Safari Resort: Nice hotel, good food. Good pool. Would be better with more quiet space to relax in.

Number One Mirissa: Lovely place, nice people.

Dolphin Watching: Well-organised. 5-star.

Temple of the Tooth: Well-organised. A highlight.

Uda Walawe Safari: Good drivers. Evening safari a highlight – 32 elephants, 4 family groups.

Whale watching, Mirissa: Great performance by boat crews. Long trips, many whales and dolphins seen.

-HM – UK

February 17, 2014 : Replies to queries often took several days – one hotel reservation fell through due to late confirmation. We would have liked more confirmation in planning process, errors made on flight timings. Kevin [driver/guide] had to spend a lot of time liaising with office personnel due to administrative problems. He did this willingly and efficiently.

Aditya, Rathgama: First floor rooms are better, lovely and charming staff. Overall a lovely place to start holiday.

Kalus Hideaway, Uda Walawe: Basic accommodation, good position for National Park.

Langdale by Amaya, Radalla: Had requested 2nd floor deluxe room, hotel denied knowledge of any request but moved us there on day 2 when it became available. First room above kitchen, hot and noisy. Swimming pool heating broken, condition of access road appalling.

Mount Havana, Gampola: Peaceful resting place.

The Wallawwa, Kotugoda: Lovely place – perfect for the last night of a tour. Room functional, outlook onto a wall disappointing.

Turtle Hatchery, Kosgoda: Very interesting. Worthwhile work.

Lagoon Safari, Hikkaduwa: Very enjoyable – lots of birds, demonstration of cinnamon production.

Uda Walawe Safari: Wonderful bird-watching, few elephants.

Train journey: Nice scenery, uncomfortable seats, swaying carriage. 3.5 hours too long.

Temple of the Tooth: Fascinating.

Botanical Gardens: Enjoyed.

-DO – UK

February 16, 2014 : All excellent, thank you! Bandara [driver/guide] was excellent – very knowledgeable and friendly.

Wild Grass Nature Resort, Sigiriya: Incredible, loved it!

Sigiriya: Brilliant!

Polonnaruwa: As above.

Anuradhapura: As above.

-SW – Leeds, UK

February 16, 2014 : Booking process was fast and hassle free.

Ranjith [chauffeur/guide]: Very helpful and friendly. Adjusted to our kid’s needs.

-AA - India

February 16, 2014 : Rajith & Sunil [chauffeur/guide]: Experienced local foods and cultures. Appreciated Raj's compassion and charity towards the people.

St Lachlan Hotel, Negombo: Nice clean place with reasonable prices for food. Problems with the doors in the room but the staff was very helpful.

Dolphin Beach, Alankuda: Everything was great.

Mas Villa, Kotmale: Friendly and helpful staff. Nice location.

Palpatha, Wilpattu: Service and food were the best. The naturalist for the safari was great.

Sir Johns Bungalow, Knuckles: Walk through the village is great. Isolated location like we wanted.


February 15, 2014 : Generally very good. We were pleased with the Red Dot service, and will recommend. Amila [chauffeur/guide]: Amila was excellent throughout the tour. He acted as a country guide, providing a lot of information. His driving was very safe and made us feel comfortable. He looked after us throughout the stay and ensured all excursions went off smoothly. I would recommend Amila as a guide and driver for travellers.

The Wallawwa, Kotugoda: An excellent retreat close to the airport. Perfect to relax after a flight. Service was impeccable.

Borderlands, Kitulgala: We had a great time here and would recommend it to everyone. The team was great!

Cinnamon Citadel, Kandy: A great hotel with wonderful pool setting. Good service and food.

Cinnamon Wild, Yala: A great location for safari to Yala. Really nice garden and pool. Food was not as good as Cinnamon Citadel with limited a-la-carte, but buffet was good quality. A very nice stay.

Fortaleza, Galle Fort: Good location in the Galle Fort, for exploring. Food was good. Lovely large room with nice décor.

Master Campers, Wildlife Parks: The team was great, amazing food and Roy [Camp Manager] in particular was a wonderful guide who made the safari very enjoyable.

Number One Mirissa, Mirissa: An amazing location. We couldn’t have asked for better. Room was nice with great balcony but no tea/coffee facilities. Food menu was limited which was a shame, but this was our favorite location.

-RW - UK

February 15, 2014 : Sumanadasa [chauffeur/guide]: Suma is an outstanding driver and guide and is a credit to Red Dot. His knowledge of the country and its history is superb. It was a pleasure to have him as a travelling companion. We would recommend Suma to any of our friends travelling to Sri Lanka with Red Dot.

Aditya, Rathgama: Superb! Best hotel we have ever stayed in. Staff was outstanding.

Tamarind Tree, Negombo: Appalling service, young girl at reception extremely rude and snooty - please lodge complaint. No one to help unload bags from car. Room dirty, only half the lights working, sockets in bedroom broken and potentially dangerous.

-AC - UK

February 15, 2014 : "Very helpful email correspondence throughout the selection & booking process"

-Benjamin Tovey

February 14, 2014 : Had some worries about dealing with an 'online' operator, but Jonah [consultant] reassured us and gave adequate explanations when 'fears' arose. The vehicle was too small to accommodate three adults and luggage comfortably. Limited leg room.

Ice Bear, Negombo: Fine for one night. Well-located for beach and sea. Room, especially bathroom, was not very clean.

Kassapa Lions Rock, Didgampathaha: Fine to stay in. Minimalist décor, impersonal restaurant.

Ceylon Tea Trails Castlereagh, Dickoya: A wonderful place to stay.

Cinnamon Wild, Yala: Impersonal. Tried to offer to wide a range of food, strange bathroom arrangement.

Number One Mirissa: Loved this hotel. Huge balcony overlooking sea. Mirissa noisy at night.

Rainforest Eco Lodge, Deniyaya: Very disappointing. Too much metal! Ugly, spoiled the beautiful surroundings. Bathroom arrangement not good.

Village Experience: Very enjoyable.

Bundala National Park: Excellent bird-watching safari.

Yala National Park: Very dusty.

Sigiriya: Highlight. Very enjoyable.

Dambulla Cave Temple: Fantastic site to visit.

Whale watching: Fantastic. We had a wonderful time – thank you Red Dot!

-BJ – UK

February 10, 2014 : Rajiv [consultant] was very helpful and efficient. We would like to thank Red Dot for the excellent service provided – we are recommending you to our travelling friends!

Our driver/guide is an outstanding driver – patient but very effective. We always felt safe and comfortable and he provided interesting information on what we were seeing on the way. He helped us find appropriate shopping places and never let us get into awkward situations. He was always early, kept the car spotless and was never impatient with our demands. He is intelligent, warm, friendly and respectful and admirably combined the qualities needed for both driver and guide. He made our journey smooth and enjoyable and we recommend him very highly.

-AM – Toronto, Canada

February 10, 2014 : Sometimes it was not made clear that excursions/hotels were not booked. When we confirmed, we had to make a number of new choices. Bandu [driver/guide] was excellent – we had such a great time. If we come back to Sri Lanka we will certainly request him.

Madulkelle Eco Lodge, Kandy: Excellent staff, great food. Trekking routes could have been better provided by reception.

Slightly Chilled Yellow House, Dalhousie: We would choose this again. Staff noisy when making up rooms, restaurant staff good.

Royal River Resort, Kitulgala: Room lacked cleanliness – ants, beds damp and bed sheets stained. Lovely location.

Avian Breeze, Nuwara Eliya: Jacuzzi didn’t work, could not fill bath with hot water. Charged for additional dinner when only requested bread. Location far from everything.

Elephant Reach, Yala: Location geared up for tour parties. Staff very good, friendly and helpful.

Coco Tangalla: Really enjoyed our stay here. Beautiful location and property. Room could have been bigger for amount paid, did not impact upon enjoyment of our stay.

Fort Printers, Galle Fort: Room had no windows, ready before the normal check-in. Mosquito net old, front door doesn’t close properly. Could see through the wall to next door bathroom. We both had a great time and have absolutely enjoyed Sri Lanka and our tour.

White-water rafting: Good safety instruction, enjoyed the experience.

Yala Safari: Good and knowledgeable company – respectful to the animals.

Whale watching: Same as above.


February 10, 2014 : Nimal [chauffeur/guide]: We were very pleased with Nimal. Excellent driving and knowledge. Always very polite and helpful. Thanks for all your safe driving.

-MD - Australia

February 09, 2014 : Driver/guide was very good.


February 09, 2014 : Charmaine [consultant] was very helpful and provided useful information up front. Would be useful to receive a tipping guide. Otherwise, we felt well-prepared. Our driver/guide was always extremely helpful – nothing was too much trouble. He always looked after us and is very knowledgeable, with a lot of experience from which we benefitted. He made sure we had the best as a ‘honeymoon couple’.

Galkadawala, Habarana: A real experience. Beautifully presented, friendly service. Be prepared for open air rooms and to be fed lots!

The Kandy House, Kandy: Clean, pleasant and friendly. Quiet but convenient location.

Hill Club, Nuwara Eliya: Very attentive service, interesting and historical place. Bit stuffy!

Dickwella Resort & Spa, Dickwella: Some poor service, too much ‘selling’. Great place to relax. Food good for mass buffet – good selection.

-LJ – Bristol, UK

February 08, 2014 : Changes to our itinerary should have been suggested and agreed before arrival. There were a number of differences between the finalised itinerary emailed to us and the copy we were given in Sri Lanka.

Mandira Strathdon Bungalow, Watawala: Best place in the whole journey.

Melheim Resort, Haputale: Organisation of meals not very effective. Timing requested from customers but long waiting time.

Number One Mirissa: Sleep impossible in this hotel due to nearby night club. Value for money is low!

Cultural Triangle: Good.

Tea Factory: Presentation delivered in poor English.

Adam’s Peak: Really good experience.

Yala Safari: Few animals seen. Did not feel there was any respect for the environment.

-D – France

February 07, 2014 : No complaints at all with booking process. We have no complaints about Ananda [driver/guide]. We love birds – his bird-spotting ability was a real bonus. He seemed knowledgeable about Sri Lankan history.

Anuradhapura: Fabulous!

Sigiriya: As above.

Polonnaruwa: As above.

Kandy: As above.

Galle: As above.

-JK – UK

February 06, 2014 : Ashok [driver/guide] was excellent.

St Lachlan Hotel, Negombo: Sink in bathroom not so good, hotel partly fixed it for us.

Heritance Tea Factory, Kandapola: Bathroom needs refurbishment, mould round bath and shower.

Pinnawala Elephant Orphanage: Very good.

Minneriya National Park: Very good.

Sigiriya: Good. A helper came up with us that we didn’t expect and then had to pay.

Dambulla Cave Temple: Okay/good.

Botanical Gardens: Okay/good.

Temple of the Tooth: Okay.

Horton Plains: Excellent, did not see any animals.

-PL – UK

February 06, 2014 : Providing travel times would be helpful so clients can consider the length of stay in any one place. Prabath [driver/guide] managed to cope with the appalling Sri Lanka roads. Communication between places was disappointing and we seemed to spend hours in the car.

Ceylon Tea Trails Norwood, Dickoya: An amazing experience. Would definitely stay here on another visit.

The Fortress, Koggala: Staff very helpful and nice, long wait for food after ordering.

Tintagel, Colombo: Very elegant, business-type hotel. Interesting décor but too dark. Good location for airport.

Pinnawala Elephant Orphanage: More like a zoo – great to get up close to the elephants but suspect they may have been maltreated.

Sigiriya: An informative guide – ensured we avoided the crowds where possible. Stunning views, not as challenging as expected.

Temple of the Tooth: Knowledgeable guide but poor English made tour hard to follow.

Polonnaruwa: As above.

Tea Factory: Very informative presentation.

-AH – UK

February 06, 2014 : Booking process was brilliant. Ervin [driver/guide] was excellent – he’s a wonderful man!

Sigiriya: Cannot be missed.

Train journey – Kandy to Haputale: Fantastic.

Tea Plantation: Very fascinating.

-LT – UK

February 03, 2014 : Athulla [driver/guide] was a careful driver and polite and helpful at all times. He was very knowledgeable and an excellent tour guide. We were very pleased to have had him as our driver/guide – he made our trip very special.

Master Campers, Wildlife Parks: Wonderful experience.

Chaaya Tranz, Hikkaduwa: Very damp rooms.

Excursions: All excursions were very good.

-AS – UK

February 03, 2014 : Booking process was excellent, particular thanks to Ayanthi [consultant] – she is very efficient. Left a bit ‘in the dark’ about transfer pick-ups. We did not feel that Namunu [driver/guide] was a safe driver. More than once he dozed off and was regularly on the phone. In all other respects he was very good.

Jetwing Vil Uyana, Sigiriya: Brilliant, what an experience!

Heritance Tea Factory, Kandapola: Loved it here. Walked round the tea estates and picked tea in the hotel grounds.

Jetwing Lighthouse, Galle: Lovely hotel, let down by the restaurant service and ambience.

The Wallawwa, Kotugoda: Amazing place near airport. Slightly slow service, great facilities. Wish we could have stayed longer.

Sigiriya: Great view, hard work.

Pinnawala Elephant Orphanage: Bit disappointed in this – bit like a zoo.

White-water rafting: Arrived here but had not been booked in – soon sorted with a phone call to Red Dot. Great experience!

Polonnaruwa: Very interesting.

-KS – UK

February 02, 2014 : Last-minute booking of driver/accommodation, three days before departure! Excellent. Driver/guide was excellent. He drove expeditiously but safely to maximise the time in our tight program. He was happy to stop for photographs, even showing us the best locations for scenic snaps. The vehicle was kept clean and tidy, no front head-rests – a safety feature normally fitted in the UK.

Chaaya Village, Habarana: Upgraded free to Eagle Lodge.

Colombo tour: Interesting. Guide had good knowledge.

Minneriya Safari: Excellent!

Tea Plantation: Good. Interesting, short, personal tour.

-LM – Scotland, UK

February 02, 2014 :  

Hunas Falls, Elkaduwa: Very friendly staff.

Mountain Heavens, Ella: Very friendly, helpful receptionist. Fantastic room and design, great views.

Paradise Beach Club, Mirissa: Requested upstairs room, was given one as soon as it became available.

Bundala Safari: Service satisfactory. Disappointed with lack of birds.

Whale watching, Mirissa: Start delayed for 40 minutes. Saw a blue whale, but not close compared to other boats.

-RM – Australia

February 02, 2014 : We were always confident that Red Dot was giving 100% to the organisation of our tour plans. Raj [driver/guide] made our Sri Lanka holiday such a memorable experience. It was so easy with him as our driver/guide! We always felt safe. He introduced us to food/drink that we would not have sampled without his encouragement and he took us to interesting places we would not have found by ourselves. He was kind, courteous and there when we needed him, but also knew when to leave us to enjoy the beautiful and tranquil places.

Ayubowan Guesthouse, Negombo: Very good choice for our first night. Friendly owners.

Sigiriya Village, Sigiriya: Great location and main building. Gardens and ambience appealing, room needed updating – fridge inefficient, not enough lights/power points.

Ellerton, Kandy: First class location. Welcomed by owners, excellent room. Top-notch place – will return.

Melheim Resort, Haputale: Great location and views, a very pleasant place.

Cinnamon Wild, Yala: Another good choice. Favourite food of the trip (buffet), loved the bungalow setting. Liked being escorted at night to and from the main building.

Cinnamon Wild, Yala: Another good choice. Favourite food of the trip (buffet), loved the bungalow setting. Liked being escorted at night to and from the main building.

Turtle Bay, Kalametiya: Amazing location – very special. Food rather ordinary. Service very good, manager could not do enough for us.

Club Bentota, Bentota: One of the best experiences. Very friendly owner and staff, totally relaxing. Another one to revisit.

Kaudulla National Park: Excellent.

Dambulla Cave Temple: Very quiet, very beautiful.

Temple of the Tooth: Well worth the visit.

Botanical Gardens: Well worth the visit.

Yala Safari: Okay. Much busier than Kaudulla and fewer animals overall.

-MB – UK

February 01, 2014 : Our requirements were well interpreted by Lahiru [consultant]. Shane [driver/guide] was cheerful and very helpful. His vehicle was always spotless. Nothing was too much trouble – we would happily use him again.

Khomba House, Alankuda Beach: Excellent all-round. Power station and wind-farm visual impact.

The Wallawwa, Kotugoda: Excellent first night stop.

Galkadawala, Habarana: Interesting location next to tank, access road poor. Night noises amazing, rat in luggage. Food exceptional. For the reasonably intrepid.

Rangala House, Bobebilla: Fabulous! Impeccable service, wonderful views, excellent food. Lovely pool, walks through tea plantations very scenic. Could have stayed a week!

Kelburne Mountain View Cottages, Haputale: Using the Heritage banner to hide some slightly run-down areas. Very windy at night. Dining room gloomy, fabulous position and views.

Yala Villa, Yala National Park: Only one we did not like. No meet and greet, bedroom like a cell. No loungers by pool, food okay.

Fort Printers, Galle Fort: Excellent. Thoroughly enjoyed it, great position inside the fort.

Frangipani Tree, Thalpe: Lovely stay. Location, pool and food all first-class. Thoroughly recommend.

Sigiriya: Fabulous trip. Been before but enjoyed a second trip just as much.

Polonnaruwa: Most interesting excursion – historically fascinating.

Train journey – Peradeniya to Haputale: Most comfortable trip. Escorted on board and met by Shane. Excellent seats in air-conditioned first-class. A must for all tourists.

-AM – UK

February 01, 2014 : Our holiday has been a wonderful experience. Nice guide and good arrangements by Red Dot. 5 star. Anwar [driver/guide] is a very good person. He made us feel so comfortable we felt like we were at home. We had a very good time with him.

Earls Regency, Kandy: Wonderful. Quite an old hotel, but all excellent.

Citrus, Hikkaduwa: Very, very good!

Cinnamon Lakeside, Colombo: Very good!

-AJ – Dubai, UAE

February 01, 2014 :  

Mas Villa, Kotmale: Wonderful place. Sri Lankan breakfast fabulous, English breakfast a nice try.

Victoria Golf Chalets, Kandy: Below standard. No hot water, no hairdryer, badly repaired sheet. We were not told it was self-catering.

Wild Grass Nature Resort, Sigiriya: Excellent manager – nothing a problem, no matter what we requested.

Cultural Show: Much as expected.

Pooja: We had a great guide.

Sigiriya: Fantastic.

Polonnaruwa: Fantastic.

Dambulla Cave Temple: Fantastic.

-SR – London, UK

February 01, 2014 : Not contact made during holiday. Sareth [driver/guide] was very professional and tried very hard to please us throughout the trip. He was very knowledgeable and we appreciated him very much. He made our holiday in Sri Lanka very memorable.

Anuradhapura: Very interesting, guide very informative.

Dambulla Cave Temple: Excellent.

Polonnaruwa: Enjoyed this very much. Remains are very beautiful considering their age.

Sigiriya: Long climb but most worth it. Murals are excellent!

Pinnawala Elephant Orphanage: Didn’t like seeing the elephants in chains, but appreciate what the orphanage is doing.

Temple of the Tooth: Best part was seeing the Tusker Raja.

Tea Trails: Excellent! Best tour we have been on.

Yala National Park: Superb safari – on the second day we saw a leopard!


January 30, 2014 : Overall booking process seemed disjointed – it was a fairly last-minute booking and the consultant was away for some of the time. We had issues with child beds at both hotels which made us think they had not been informed that we required extra beds. Roy [driver/guide] is fantastic! He was warm and welcoming from the start and made our holiday a positive and enjoyable experience. He was punctual, a wealth of information and answered our question very well. He was a great intermediary between us and the locals. His English is very good and his driving is excellent – we felt safe at all times. We loved his warm, friendly, easy-going personality - nothing was ever a problem. We will recommend him to friends!

Governors Mansion, Dickoya: Beautifully restored boutique hotel – we loved the history and setting. Access roads terrible, nice, big rooms. Not the best place for kids, amazing place for a couple.

Vivanta by Taj, Bentota: Service not great, hotel and setting superb.

Tea Factory: Wonderful tour, 5km walk from Governor’s Mansion.

Madu River ride: An excellent adventure-packed experience.

Galle Fort: Great place of history to visit.

Turtle Hatchery, Kosgoda: Children loved releasing the hatchlings into the ponds.

Spice Garden, Bentota: Informative tour, lovely massages.

-BL – Singapore

January 30, 2014 : Very poor telephone connection during booking process.

Amila [driver/guide] was a really good, nice guy and a very safe, careful driver. He will get even better with more experience.

-BP – UK

January 28, 2014 : Shane [driver/guide] is one reason we would return to Red Dot – his pleasant, helpful attitude is an asset to the company. He was honest at all times and remained in the background, watching over us.

Villa Talangama, Talangama: Great place to start our holiday. Very friendly staff – keen to please, excellent service. Excellent food.

Rainforest Eco Lodge, Deniyaya: Total disappointment. Fantastic concept in incredible surroundings. Awful food, terrible room service. Excellent nature staff, incompetent managers.

Kalus Hideaway, Uda Walawe: Stayed here before so I knew how good it is. It is even better now!

Rainforest walk: Excellent.

Uda Walawe Safari: Excellent.

-RL – UK

January 25, 2014 : Booked at the last minute, Lahiru [consultant] was very helpful. Bandu [driver/guide] has been extremely helpful, courteous and flexible. He has made many good suggestions about sites and accommodation but was also open to us changing plans. He has an excellent knowledge of Sri Lankan history and gives clear explanations. His driving is careful and skilful.

Tintagel, Colombo: Well-run hotel, caters for international visitors. A haven in Colombo.

Fits Margosa, Chunnakam: Very welcoming, excellent food.

Ulagalla Resort, Anuradhapura: Very well-run resort, management attentive and helpful. Lovely rooms. Some restaurant staff not very 'on-the-ball'.

Heritance Kandalama, Kandalama: Least favourite hotel – big and impersonal. Okay food, buffet dinner charmless. Upstairs dining room nicer with better and cheaper food.

Elephant Stables, Kandy: Beautiful open house, relaxed and welcoming atmosphere. Lovely pool with view over Kandy. Close to town, discreet staff, good food. First room lovely, second not as good.

Ceylon Tea Trails Tientsin, Dickoya: Most beautiful place to stay – should be on everyone’s itinerary. Faultless staff.

Leopard Safaris- National Parks: Basic but excellent. Hosts looked after us extremely well, excellent food. Yala National Park disappointing – far too many people, not much game.

The Last House, Tangalle: Loved this place! Right on the beach, good surf, very relaxed. Almost felt it was our own house! Good room and food – very good meals at the hut on the beach. Helpful staff. Wish we could have stayed longer.

Cultural Triangle: A tourist 'must' – particularly liked Mihintale, Aukawa Buddha and Dambulla Cave Temple.

Tea Estates, Hill Country: Lovely scenery.

Yala National Park: Much too crowded – a lesser-known one may have been better.

Whale watching: Too many people.

Galle: Charming.

Tangalle: Wonderful beach/staff.

-RN – UK

January 25, 2014 : No issues during our holiday. Felt that Red Dot – in particular Kevin and Elmo – went over and above our expectations in arranging visits and excursions during transfer days. Kevin [driver/guide] was excellent and made our holiday experience better than anticipated. Would request him again should we return to Sri Lanka. Elmo [driver/guide] was also very good.

Avani Kalutara Resort, Kalutara: Good hotel for first night. Good choice of food.

Rainforest Eco Lodge, Deniyaya: Mediocre service, management did not seem to know what was going on, guide unimpressive. Stunning location but does not seem to be the right area for seeing birds. No nature information. Could be so much better!

Cinnamon Wild, Yala: Very nice room, above expectations. Good base for Yala safari.

Buckingham Place, Rekawa: Excellent small hotel – a relaxing three days, slightly marred by the four-day techno rave next door. Food very good, great bird-watching from balcony.

Chaaya Tranz, Hikkaduwa: Food very good overall. Had to change rooms – first one offered was damp and musty, rooms on higher floors better. Atmosphere not very convivial.

Vivanta by Taj, Bentota: Top-class hotel, stunning position. Excellent service – had a personal cookery demonstration and recipe details! Not many Sri Lankan food options on the dinner buffet, hotel lacking a good pool/beach bar. Very good experience overall.

Master Campers, Wildlife Parks: Excellent service, especially Roy [guide] and the driver. Food delicious. Great 24 hour experience, would not want to stay longer – nothing to do between safaris.

Moonstone mine: Interesting visit, shown round by a friendly man. Too pushy when it came to buying (or not) the jewellery.

-AB – France

January 25, 2014 : Wicky [driver/guide] was excellent and played a big part in making our holiday relaxing, easy and enjoyable. He is a credit to Red Dot and an outstanding representative of the company. We would recommend him to everyone we know.

Heritance Tea Factory, Kandapola: Staff friendly but slightly disorganised in restaurant at times.

Frangipani Tree, Thalpe: Staff helpful but seemed unhappy. Packed breakfast for whale watching was poor. Dinner good, breakfast average compared to Coco Tangalle.

-OL – UK

January 25, 2014 : Several mistakes on documents received, e.g. name and number of driver, times and price. On final document, pick-up time still wrong! Apart from the above, no problems. We had a successful and enjoyable holiday and will use Red Dot again. We have already recommended Red Dot to family and friends. Punchihewa [driver/guide] excelled in every way. Nothing was too much trouble and he is a very likeable person. We would be delighted to have him again.

Bar Reef Resort, Alankuda: Went on a dolphin trip organised and run by the resort – very enjoyable and successful.

Palpatha, Wilpattu: Bantu [staff member] deserves a special mention – friendly, helpful and a real wildlife expert. We have the same memories of him from last year.

Heritance Kandalama, Kandalama: Hotel remains in a time-warp. Needs attention to detail in rooms.

Sir Johns Bungalow, Knuckles: Were not welcomed upon arrival, okay when manager arrived later. Room basic but okay, fabulous location. Local guide spoke poor English.

Wilpattu: Very successful – saw leopard and a sloth bear, birds, deer, reptiles etc. Trackers not always available.

Dambulla Cave Temple: Our choice to make a second visit – not disappointed!

Kalidula Park: Excellent tracker and jeep driver – saw many birds and elephants including a tusker.

Knuckles trek: Pleased – would have gained more had the guide had better English.

-MB – UK

January 24, 2014 : Very helpful and flexible booking process – allowed me to plan the itinerary I wanted. Sunil [driver/guide] has been excellent throughout, taking us to places and stopping en route which added to the experience. He has been a willing photographer and an informative guide.

Ceilao Villas ColomboColombo: Staff very friendly and helpful. Lovely room.

Suisse Hotel, Kandy: Nice room, good breakfast buffet. Lots of mosquitos and no net.

Glendower Hotel, Nuwara Eliya: Very thin walls, lots of noise. Basic but comfortable.

Hibiscus Garden, Tissamaharama: Nice setting, good dinner buffet. Clean and comfortable room.

Thaproban, Unawatuna: Great location on the beach. Room nice but not beach-facing, as we were led to believe would be part of a ‘superior room’.

Pinnawala Elephant Orphanage: Really good but had to pay for extras like feeding and bathing elephants.

Temple of the Tooth: Interesting place.

Cultural Dance Show, Kandy: Better than expected.

Yala Safari: Loved it. Saw two leopards and got very, very close to an elephant.

Whale watching, Mirissa: Really good experience. Saw several blue whales and dolphins.

-SF – UK

January 22, 2014 : Our driver/guide was wonderful, incredibly knowledgeable and helpful. He was always kind, courteous and well-mannered. He helped make changes to the itinerary and liase with local tradespeople.

Galkadawala, Habarana: Wonderful staff – very attentive. Rat in room but, due to outdoor nature of the hotel, this was to be expected. Wonderful surroundings.

Polwaththa Eco Lodges, Digana: Amazing – wonderful location and superb staff. Best shower in Sri Lanka! Village trek authentic and heart-warming – will definitely return.

Slightly Chilled Yellow House, Dalhousie: Perfect location for Adam’s Peak. Food adequate, staff polite.

Landa, Belihuloya: Beautiful room and surroundings, wonderfully attentive staff.

Coco Tangalla: Gorgeous hotel with attentive staff. Would love to have stayed two nights.

Ceilao Villas ColomboColombo: Spacious rooms, adequate service.

Mango House, Galle Fort: Beautiful, well-designed hotel. Breakfast hotel, pleasant staff.


January 21, 2014 : Dilhari [consultant] went above and beyond. She always responded quickly and professionally and was thorough at all times. As a sales professional, I could not fault her service or knowledge. 10/10. Luxman [driver/guide] was nothing short of magnificent. His knowledge of the country and its history was incredible and enhanced our holiday significantly. His professionalism as a driver and the manner in which he delivered his faultless service was a credit to him and to Red Dot. I would recommend him without hesitation.

Cinnamon Grand, Colombo: Served its purpose. Rooms are not 5*.

Mahaweli Reach, Kandy: Most disappointing of all hotels. Bathroom covered in mould, shower door broken. Smokey smells, loud bands at night. Average food and service, pool freezing cold.

Kirchhayn Bungalow, Bandarawela: Beautiful property, amazing food, stunning gardens and setting. Absolute gem! No prices listed anywhere.

Cinnamon Wild, Yala: Brilliant stay. Great inter-connecting chalets, great food. Amazing staff, perfect pool for our children. Great stay all round.

Galle Fort Hotel, Galle Fort: Beautiful property, stunning architecture. Great staff, great food. Quite the oasis from the heat.

Sigiriya: More spectacular than expected – great climb/views.

Village tour: Exceeded expectations – lovely lunch from a lovely local farmer.


January 21, 2014 : Our wish to change hotel from St Andrew’s was badly dealt with. Apart from that hiccup the holiday went very well. Channa [driver/guide] is an excellent driver – safe but not too slow. He is courteous, helpful and willing in all aspects of his role. I would want him if we booked again. He was especially helpful when we had problems at St Andrew’s and is very fit, accompanying us on three arduous excursions – he was always on hand when Sean had difficulties with the terrain. He is intelligent and his knowledge is impressive and he has awakened in me a thirst for more knowledge about the Buddhist religion. He is a true asset to your company.

Jetwing Vil Uyana, Sigiriya: First class hotel – lived up to and beyond our expectations.

The Kandy House, Kandy: Faultless.

St Andrews Hotel, Nuwara Eliya: A disaster. Believed all Jetwing hotels to be 5* - we were badly let down.

Ella – waterfall and mini Adam’s Peak: Very good.


January 20, 2014 : Response time was slow at times which required me to phone. Otherwise, Charmaine [consultant] did a very good job. This is the second holiday Red Dot have arranged for us and they did a great job. When the coach broke down, the response was fantastic – new coach found within minutes and vans supplied for our use whilst the coach was repaired. All very impressed. Nishan [guide] needs further training. He was pleasant but his English was poor and his knowledge limited – but he had a tough audience. Driver was particularly good.

Mount Lavinia Hotel, Mount Lavinia: Very good.

Chaaya Blu, Uppuveli: Needs a refurb.

Victoria Golf Chalets, Kandy: Good for golf. Dreadful mattresses.

Hill Club, Nuwara Eliya: All fine, rooms need updating.

Jetwing Lighthouse, Galle: Too big now to be described as a small, luxury hotel.

-NC – London, UK

January 20, 2014 : Overall, booking process was satisfactory and we will recommend Red Dot to others. We had an excellent trip. Lahiru [consultant] responded promptly and fielded a number of email enquiries. Red Dot is competitive on price compared to other companies we contacted. A more detailed itinerary would have been helpful, in particular with regard to travel times – the one provided was very brief. We were not given help in arranging transfers – we had to contact Red Dot twice during the holiday to sort this and it would have been preferable to have dealt with it in advance. We were surprised our driver/guide was not told it was our honeymoon. Shane [driver/guide] provided excellent service throughout the trip and was a significant factor in making our holiday such an enjoyable one. He was very welcoming, friendly and personable and was always prompt, professional and well-presented. From the moment he met us at the airport, he made us feel very welcome and ensured we were well looked-after. He is an interesting and knowledgeable tour guide, always happy to answer questions about Sri Lanka. He took a personal interest in our impressions of each place we visited. Even when his time with us had finished, he called to check that Red Dot had arranged a transfer. He is a very good driver, kept the vehicle in excellent condition and accurately estimated driving times, which helped us prepare for each day. Shane helped made our trip very special – we were very happy to have him as our driver/guide.

Jetwing Vil Uyana, Sigiriya: We had an excellent stay here. Clients should be advised that some of the bungalows have partially open bathrooms which means bats can enter the bathroom etc.

Clove Villa, Kandy: Further removed from Kandy than we realised – would have liked to have been advised about this. Enjoyed our stay here.

Ceylon Tea Trails Norwood, Dickoya: Absolutely outstanding in all respects. A definite highlight of the trip.

Cinnamon Wild, Yala: Fulfilled its purpose, not as impressive or unique as we expected. Buffet meals and rooms were reasonable but nothing special. Jungle Suite least impressive room of the trip. Few wine options.

Coco Tangalla: An excellent hotel in all respects. No TV in room, entertainment options in evenings were limited.

Fort Printers, Galle Fort: New Wing Suite has no safe or wifi. Moved to main block which we were happier with. No TV in rooms.

Aditya, Rathgama: Outstanding boutique hotel. Service was excellent – we received a free upgrade to the penthouse suite and staff made us feel special on our honeymoon.

Pinnawala Elephant Orphanage: A very worthwhile and interesting visit.

Sigiriya: Well worthwhile. Good guide.

Polonnaruwa: Very interesting, excellent guide. Needs 3-4 hours minimum.

Dambulla Cave Temple: Interesting.

Temple of the Tooth: Further details as to what there is to see would be helpful.

Cultural Dance Show: Interesting. Not a must-see.

Yala National Park: Good experience. Driver was patient, did his best to make the experience as worthwhile as possible.

-AW – New Zealand

January 18, 2014 : Drives are very long. If no stops are planned, driving at night may be much better. Car was not ideal for bumpy roads!

Ceylon Tea Trails Tientsin, Dickoya: Great place, quite remote.

Habaraduwa House, Galle: Amazing.

The Wallawwa, Kotugoda: Great place to staff after landing.

Elephant Orphanage: Government-run elephant orphanage is much better than the private elephant sanctuary.

-AS – London, UK

January 18, 2014 : Seelan [chauffeur/guide]: An excellent guide with particular knowledge on both Buddhist/Hindu cultural aspects of Sri Lanka which we found to be extremely helpful. We would recommend him highly and also request him again for future trips.


January 16, 2014 : Website tool which highlights options based on personal interests is very good. Ayanthi [consultant] suggestions for the itinerary and accommodation were excellent. Punchihewa [driver/guide] was excellent. He was very helpful, courteous and never pushy. He made the whole travel experience stress-free.

Casa Heliconia, Pasyala: We loved it here. Bit more remote than we realised.

Mas Villa, Kotmale: We loved it – very friendly. Ran out of beer! Stunning scenery, very remote.

Pinnawala Elephant Orphanage: Very interesting! Lovely seeing elephants bathing in the river.

Tea Factory: Very interesting and scenic.

Sigiriya: Excellent, very enjoyable.

-JH – UK

January 13, 2014 : We were very pleased with the service given by our driver/guide. He was very responsive to our needs and took care in our safety. We were grateful for the added guidance he gave on places and experiences.

The Wallawwa, Kotugoda: A super first stop.

Lake Lodge - Colombo: Felt very welcome. Wonderful NYE celebrations. View from balcony was amazing.

Ellerton, Kandy: Wonderful place with a great view of the valley.

Ceylon Tea Trails Norwood, Dickoya: Great accommodation. Wonderfully beautiful setting, staff gave perfect level of attention. Food delicious and plentiful!

Cinnamon Wild, Yala: Individual eco lodges fit style of activities planned (safari) and felt of a good standard.

The Fortress, Koggala: Great place to relax at the end of our trip. Ocean Rooms accommodation is superb. Super pool.

Polonnaruwa: Fascinating cultural visit.

Sigiriya: Memorable trip, excellent guide.

Dambulla Cave Temple: Interesting cultural visit.

Temple of the Tooth: Interesting trip.

Botanical Gardens: A relaxing place.

Train journey to Hatton: Short trip, good views.

Yala National Park: Very memorable.

-JB – Bristol, UK

January 12, 2014 : Dirk [consultant] understood very quickly – and very well – what we were looking for and proposed a suitable itinerary. The description of the programme could be more detailed. Jaya [driver/guide] is a very good guide and an even better man. It was a pleasure to meet him and travel together.

Casa Heliconia, Pasyala: Anchor Temple room is very impressive.

Mas Villa, Kotmale: Service is outstanding. Quite far from Kandy but located in a beautifully quiet place.

Wild Grass Nature Resort, Sigiriya: Very unique.

Palagama Beach, Alankuda: Staff were kind but response time was a bit slow. Great atmosphere.

-RT – London, UK

January 12, 2014 : Very positive opinion of Red Dot based on limited contact. Brilliant in finding an alternative hotel.

Ceilao Villas ColomboColombo: Would certainly use again, excellent service from all staff.

Fort Printers, Galle Fort: Could not do enough to help us.

Yala Villa, Yala National Park: Ideal for purpose (visiting the National Park).

Yala National Park: Excellent. Very good value, had a great time.

-DA – UK

January 11, 2014 : During the holiday we realised that our itinerary had too many excursions – we had to miss 4 of them due to lack of time. Sarath [driver/guide] was excellent – he made the holiday. He is such a gentleman and could not do enough to make us happy. He was a careful, considerate and very good driver and was always punctual. He answered any questions we had and was like our guardian angel! He made our trip fun, too. Great driver/guide – I imagine the best!

The Wallawwa, Kotugoda: Great hotel. Beautiful room, very attentive staff. Excellent food.

Jetwing Vil Uyana, Sigiriya: Excellent hotel. Beautiful huts, very good food. Lovely dinner on Christmas Eve.

Earls Regency, Kandy: Least favourite hotel. Not very clean, long way from Kandy. Restaurant staff not very helpful. Nice room but contained a large cockroach. Didn’t feel modern.

Heritance Tea Factory, Kandapola: Beautiful hotel – one of the best! Lovely rooms, excellent service, fantastic views. Good place for walks. Road to hotel is very poor.

Melheim Resort, Haputale: Lovely room, great views. Food good but basic, restaurant lacked atmosphere. Nice pool.

Cinnamon Wild, Yala: Fabulous place – loved our jungle lodge! Very clean, good staff. Great NYE celebrations, staff put in lots of effort. Very nice pool area, loved watching the wildlife!

Fort Printers, Galle Fort: Beautiful hotel, great room, very good food. Very good location for exploring the Fort.

Rainforest Eco Lodge, Deniyaya: Very well designed, lodges lovely inside. Good place for bird lovers – one night is enough if not a big bird-watcher. Lunch very expensive.

The Fortress, Koggala: Beautiful hotel, very luxurious. Amazing room with sea view. Good facilities – lovely pool! Food expensive but paying for location and views. Feels exclusive and quiet even when hotel is fully booked – loads of sun-loungers and space.

Pinnawala Elephant Orphanage: Think there are better orphanages but this was good. Felt some of the elephants were mistreated.

Sigiriya: Excellent trip. Very good and enjoyable, excellent guide.

Tea Factory: Excellent trip – very good tour and tea.

-MB – London, UK

January 11, 2014 : Will recommend Red Dot to others. Sarath [driver/guide] is polite, charming, friendly and helpful – nothing is too much trouble. A very safe driver and very good guide, he enhanced our holiday experience. I would strongly recommend him – an excellent ambassador for Red Dot and Sri Lanka.

Aanawila, Wilpattu: A special place – warm and friendly.

Jetwing Vil Uyana, Sigiriya: Truly special – would love to go back. Amazing service.

Sir Johns Bungalow, Knuckles: Would be good if well-managed. We felt unwelcome. Bath peeling, not enough hot water. Lights too dim to read by.

Heritance Tea Factory, Kandapola: Other hotels had staff that performed better!

Grand Uda Walawe Safari Resort: Pleasantly surprised – pool and location are excellent. Flies on the food.

Wilpattu Safari: Disappointing. Too long, guide had poor English. Should have provided a tracker to spot the animals.

Sigiriya: Sarath gave us an amazing tour.

Sir John’s Bungalow trek: Manager not there – we were not made aware of what was on offer. Had to walk in the midday sun.

Uda Walawe Safari: Brilliant guide and driver.

-JT – UK

January 10, 2014 : Polonnaruwa was confirmed for us but left off our driver’s itinerary. We had to ring Red Dot once again to confirm it. Majeed [driver/guide] was excellent. The car was not appropriate for many of the roads we had to travel on.

Wild Grass Nature Resort, Sigiriya: Solar hot water system broken when we arrived at night. Road terrible, poor scrambled eggs.

Theva Residency, Kandy: Kandy suite – perfect. Superior room – satisfactory.

Melheim Resort, Haputale: Sri Lankan vegetable curry delicious.

Jetwing Yala, Yala: Restaurant staff - slow and forgetful service, poor English. Reception staff, polite and friendly. Evening meal a variation to the menu, breakfast delicious Sri Lankan food. Our driver was not allowed in the lobby – very disappointed and sad to see this happen.

The Fortress, Koggala: Fantastic place. Constant checks that guests were not 'from the outside'.

Train journey – Peradeniya to Haputale: First class was very dirty. Had to swap trains due to a delay. Train from Nuwara Eliya much cleaner and of a higher standard.


January 09, 2014 :  

Jetwing Yala, Yala: Staff very average – never told us anything about the layout of the resort.

Fort Bliss, Galle Fort: Excellent.


January 09, 2014 : We did not book our trip prior to arrival in Colombo. On the first day we contacted Red Dot. Within a couple of hours, Jonah [consultant] composed for us a fantastic travel itinerary covering all our stay in Sri Lanka, including transportation. Thank you Jonah for your fast and efficient professionalism! Roy [driver/guide] is the best guide we have ever had in all aspects. He took really good care of us, making sure we were okay at all times and ensuring we had the best trip possible. He suggested great places to visit, helped with practical matters, was never tired and was always in a good mood. Without a doubt, we would not have seen as much of Sri Lanka without him – we had an amazing trip! We highly recommend him.

Palm Garden Village, Anuradhapura: A beautiful place to celebrate NYE. Great massages.

Randholee, Kandy: Beautiful view. Very nice ambience and music during dinner.

View Point Villa, Ella: Superb location, views and service. Extremely friendly and helpful management. Great breakfast with amazing views.

Anuradhapura: Beautiful and impressive – a must-see.

Badulla Temple: Very beautiful.

Elephant Orphanage: An amazing experience. We loved it.

Botanical Gardens: Fantastic and beautiful.

Temple of the Tooth: Very beautiful.

Train journey – Kandy to Ella: Unforgettable and beautiful. A must-do.

Spice Garden: Very good and interesting.

Yala Safari: It was great!

Whale watching: Great trip – impressive orcas and dolphins.

-PL – Spain

January 08, 2014 : Very straightforward booking process. Wicky [driver/guide] was helpful and attentive and went out of his way to ensure we were okay at all times.

Kassapa Lions Rock, Didgampathaha: Lovely, quiet resort. Great spot to enjoy the birds.

Paradise Beach Club, Mirissa: Great location on a beautiful, laid-back beach.

Anuradhapura: Really enjoyed the atmosphere.

Sigiriya: Breath-taking. Amazing how they managed to build a city at the top of the rock in such short time.

Dambulla Cave Temple: Very nice and interesting.

Polonnaruwa: Beautifully preserved ruins.

Adam’s Peak: Great experience – really worth the effort. Sunrise from the top is truly beautiful.

-SI – Melbourne, Australia

January 08, 2014 : Lahiru [consultant] provided prompt responses. During the holiday we urgently needed a car – I phoned Donovan [consultant] at 9pm on Saturday night and it was there 10am Sunday morning. We loved Geetakhar [driver/guide]. He was prompt, courteous, efficient and very helpful. He spoke excellent English and has a dry sense of humour. He gave us an insight into Sri Lankan life and if we ever requested to stop, he found somewhere quickly. Geetakhar did his best to get us to our destinations as quickly and safely as possible.

Galle Face Hotel, Colombo: Very nice hotel. 'Superior' rooms spacious, comfortable, did not have sea views.

Cinnamon Lodge, Habarana: Very comfortable rooms, pleasant surroundings. Dining area rather large and ‘canteen’ style. A la carte – lovely food and good price.

Queens Hotel, Kandy: Perfect location – loved being in the bustle of Kandy. Rooms basic, bathrooms outdated. Need more loungers by the pool. I would recommend this hotel for an authentic experience of Kandy – be prepared for it being old-fashioned!

Slightly Chilled Yellow House, Dalhousie: Ideal for climbing Adam’s Peak. Great breakfast, no hot water. Remote location.

Langdale by Amaya, Radalla: Luxury! Baths take a long time to fill, no showers. Afternoon tea nice touch.

Lake View Villa, Koggala: Beautiful villa. Peaceful, remote and pretty location. Food very nice, cook and boys willing but inexperienced. Boys needed direction re. bathroom cleaning and general housekeeping – once mentioned, no further problems. Management could be improved. Superbly designed. Big pool, a little dirty on arrival.

Elephant Ride: Fun. I feel the elephants at the Millennium Project are being exploited, used for rides all day.

Dambulla Cave Temple, Sigiriya, Polonarruwa: All crowded but interesting. Enjoyed cycling round Polonnaruwa.

White-water rafting: Great fun.

Adam’s Peak: Inspiring but exhausting.

Train journey: Wonderful. Travelled 2nd class, loved the open doors. Would not have wanted to travel 1st class.

-CL – Bradford, UK

January 08, 2014 : Roy Steve [chauffeur/guide]: Roy was excellent. He was extremely helpful and able to accommodate all requests. I would recommend him to anyone! We had an incident where we left a bag in a tuk-tuk (containing passports etc.) and Roy was extremely helpful in arranging for that bag to be returned. We have a lot to thank him for.

-EH - Hong Kong

January 07, 2014 : Despite our late booking at a very busy time, a great itinerary – thank you! Shane [driver/guide] has been a great guide and ambassador for Sri Lanka.

Aditya, Rathgama: Great place to unwind at start of trip.

Lavender House, Pussellawa: Rooms a little tired, especially bathroom which are damp. Great food, excellent and friendly staff. Fantastic location.

Elephant Corridor, Habarana: Generally good. Poor quality of food, service in restaurant not good. Great room and location.

Ulagalla Resort, Anuradhapura: Fabulous – one of the best resorts we have stayed at. Bicycles and loose leaf tea in room great touches.

The Wallawwa, Kotugoda: Good place to relax for a couple of days. Good food, wifi poor.

Whale watching: Done through hotel – boat overcrowded, did not see any whales.

Wilpattu Safari: Excellent – a full day, driver and guide put in a lot of effort.

Cultural Triangle: Fine. Well-organised.

-JH – London, UK

January 07, 2014 : Excellent communications with Jonah [consultant]. Flexible approach. Website a bit confusing/convoluted. Ashok [driver/guide] was very helpful, patient and responded to all requests. He was safety aware and always put us first. We cannot fault him.

Lake View Villa, Koggala: Excellent all-round. Does not state cost of evening meal upfront.

Clove Villa, Kandy: Good all-round. Lack of alcohol (but we knew that). Could do with more 'atmosphere'.

Mandira Strathdon Bungalow, Watawala: Lovely views and gardens, great old-fashioned service. One of the best Sri Lankan meals of the trip! Refurbishment is due but furniture/bedding very nice.

Pinnawala Elephant Orphanage: River washing best part, feeding of baby elephants didn’t feel right – looked distressed.

Anuradhapura: Fascinating ruins and history. Guide knowledgeable but did not really bring it to life and tour was too long.

Botanical Gardens: Excellent. Recommend.

Dambulla Cave Temple: Good. Worth reading history of it beforehand – gives better context.

Cultural Show, Kandy: Good fun. A bit chaotic.

-CD – London, UK

January 05, 2014 : Very happy with the Red Dot service.

Shane [driver/guide] was excellent – he drove very well and we very much enjoyed meeting him. We learned lots about Sri Lanka and he made our tour very memorable.

Dambulla Cave Temple: Really enjoyed the visit.

Polonnaruwa: A great day exploring the ruins. Great to see the elephants on the way.

Sigiriya: Enjoyed the visit especially views from the top.

-MA – London, UK

January 04, 2014 : Overall we were very happy with the tour. Initially we were happy with the itinerary. On reflection, we would have liked more detailed information on travel and start times. Athula [driver/guide] looked after us very well on our holiday.

CASA Colombo, Colombo: Beautiful hotel. Some electronics (I-Pod player) did not work. Excellent room, a little noisy with dining room outside.

Sigiriya Village, Sigiriya: Loved it! Christmas Eve was so much fun. Gorgeous buffets, lovely staff. Bathroom and mats by bed a little dirty. Better than the profile.

Mandira Strathdon Bungalow, Watawala: Jarem is a kind and thoughtful host. Lovely food, varied temperatures. A little too far from Adam’s Peak, bathroom needed work.

The Safari, Tissamaharama: Staff helpful when my husband was unwell. Good laundry service, nice cocktails. Small, dingy room, broken TV, cockroach in air-con. Bathroom tiny, dirty and rundown, exposed electronics and poor shower. Very noisy.

Palm Paradise Cabanas, Tangalle: Beautiful setting, nice rustic cabana. Food nice, chef unhappy when I started buffet early. Comfortable bed, nice veranda. Nice experience to sleep by the sea. Mosquito coils provided.

Sigiriya: Enjoyed this experience – very scenic and interesting.

Elephant Ride: Cancelled this after seeing that the elephant was chained.

Adam’s Peak: Need more warning about how tough it is. Interesting.

Yala National Park: Amazing experience! Good jeep provided, saw many animals.

Turtle night safari, Rekawa: Interesting conservation project, a good thing to support. No guarantee of seeing turtles in December.

-EA – UK

January 04, 2014 : Ranjith [driver/guide] was very helpful. He was a patient, careful and safe driver and was always polite and courteous. He suggested a good alternative when we moved hotel. Highly recommended.

Victoria Golf Chalets, Kandy: Villa needs updating. Limited hot water, poor transport links between villa and clubhouse. Cook provided but did not tell us we had to buy our own food. Poor spa. Not much to do except golf.

Wild Grass Nature Resort, Sigiriya: Not for families – nothing to do. Saw more wildlife driving there than at the actual resort. Internet did not work. Poor food, dead atmosphere.

Amaya Lake, Dambulla: Very friendly place, glorious setting. Ideal for a family – lots to do.

Sigiriya: Fantastic.

Temple of the Tooth: Very interesting but very crowded.

-JN – London, UK

January 04, 2014 : Dirk [consultant] was informative and provided us with good information. He had a good understanding of what we were looking for and found hotels to suit our needs. Roy [driver/guide] was fantastic! He was helpful, knowledgeable and could not do enough to make our stay here perfect. He put our needs first and made sure we saw and experienced the best of Sri Lanka. He made us feel so welcome and looked after us like a guardian angel! His exceptional friendliness and positive attitude will be missed. We felt so privileged to have him as our driver/guide.

Cinnamon Lodge, Habarana: A really lovely, relaxed hotel in which to begin our trip. Beautiful location by the lake. Exceptional food!

Kirchhayn Bungalow, Bandarawela: A wonderful place to spend Christmas. Exceptional staff, beautiful bungalow. Perfect.

Back of Beyond - Kahandamodara: A fabulous retreat – so relaxing. Wonderful, helpful staff, beautiful setting.

Sigiriya: Very interesting and lovely place. Great excursion.

Temple of the Tooth: Really interesting.

Tea Factory: Interesting and informative.

-PH – UK

January 04, 2014 : Correspondence was good once it got going – first email was not responded to. I would have liked more family rooms to have been offered. Prabath [driver/guide] was very courteous and helpful throughout the trip. He found very good guides at Polonnaruwa and Sigiriya.

Chaaya Village, Habarana: Lovely start to the holiday. Very relaxing.

Cinnamon Citadel, Kandy: Made an effort at Christmas which was nice.

Kalus Hideaway, Uda Walawe: Lovely spot.

The Safari, Tissamaharama: Some service at lunchtime was slow.

Polonnaruwa: Good guide – efficient transfer across the site.

Sigiriya: Enjoyed by everyone.

Elephant Orphanage: Good family trip, nice lunch spot.

Yala National Park: Excellent.

Uda Walawe National Park: Very good.

Botanical Gardens, Kandy: Very good.

Temple of the Tooth, Kandy: Very good.

Kandy Cultural Dance: Okay.

-H – Durham, UK

January 03, 2014 : Elephant Orphanage: Good.

Sigiriya: Amazing.

-SS – Beirut, Lebanon

January 03, 2014 : Very satisfied and happy with our driver/guide!

-JA – Beijing, China

January 03, 2014 : Generally it took over one day to respond to queries. On one occasion there was no response. The itinerary wasn’t well-thought through – we had to change it to make the travel times more acceptable for our child and one stretch would not have been acceptable at all.

Fernando [driver/guide] is a very helpful and knowledgeable guide who gave us a great overview of Sri Lanka’s people, food and culture. He helped with our itinerary and suggested excellent places to visit.

Anuradhapura: Site was much bigger than expected – loads to see. An enjoyable day out.

Sigiriya: Very enjoyable climb and ruin.

Dambulla Cave Temples: Unbelievably well-preserved Buddhas. Loved it!

Temple of the Tooth: A fantastic temple.

Cultural Show, Kandy: An hour of fun.

Mackwoods: Long and windy journey but worth it!

Minneriya safari: Best wildlife park we went to – saw loads of elephants and other wildlife.

Uda Walawe safari: Not as good as Minneriya but still enjoyable.


January 02, 2014 : I found Red Dot staff very professional from the time of booking until we left – great service, very prompt. All the hotels we stayed in were fantastic. Enjoyed every minute of the holiday.

Cinnamon Grand, Colombo: Food was very good. Local food was too hot.

-IW – Australia

December 31, 2013 : Chandra [driver/guide] is an excellent, very knowledgeable guide and a safe, courteous driver. I would not hesitate to recommend him to others.

Ice Bear, Negombo: As expected. Lots of mosquitos!

Clove Villa, Kandy: This place is great. Amazing food and hosts.

Zion View, Ella: Nice view, decent room. Unfriendly staff!

Kalus Hideaway, Uda Walawe: Nice, well-run place.

Pinnawala Elephant Orphanage: As expected. Okay.

Uda Walawe Safari: Very good – Chandra was very knowledgeable about the wildlife.

-FW – Qatar

December 31, 2013 : Website could have a better itinerary suggestion planner. Videos of the main regions is a good idea. Ranjith [driver/guide] is a great bloke and ambassador for Red Dot and Sri Lanka. He is gentle, courteous and calm and guided us effortlessly through each magic step of our 'magical mystery tour'. He and Red Dot have done a great job of making our holiday very special.

Cinnamon Grand, Colombo: A good hotel for the first night – hassle-free. Stunning interior, lovely pool. Food okay but pricey.

Cinnamon Lodge, Habarana: Amazing! What a location and setting. 5/5. Looks a bit tired, but staff tireless!

Amaya Hills, Kandy: Tired – living on past glory. Food quality and effort a shadow of Cinnamon Lodge.

Kirchhayn Bungalow, Bandarawela: Wow! Amazing. Not easy to get to, but who needs to go anywhere when the place feels like home?!

Master Campers, Wildlife Parks: Although location a bit further from zone 1, the journey in is part of the safari experience. Isaroo and his team are amazing.

Sigiriya: Worth every step. Great guide.

Polonnaruwa: Amazing. Sri Lanka’s most incredible site! Guide okay.

Safari: This was a highlight – saw one hundred elephants!

Spice Garden: Not worth the stop – felt like a bit of a tourist trap.

Temple of the Tooth: Very spiritual – an utter privilege.

White-water rafting: Great fun, easy and safe. We will (and have already) recommended friends to Red Dot.

-DN – Dorset, UK

December 30, 2013 : Booking process was generally good. Long response time. Our driver/guide was very good, safe and trustworthy.

Mas Villa, Kotmale: Lovely. A bit out of the way.

Mawella Villa, Tangalle: Lovely villa.


December 30, 2013 : Our driver/guide was a great chap!

-GG – UK

December 30, 2013 : Excellent service during the booking process. Quick and efficient responses, adapted/changed hotels to suit our needs. Shane [driver/guide] was always punctual and smartly dressed and the car was immaculate. He gave us many options and offered sound advice on what to do and when, respecting our choice to return to the hotel when we wished to. He is an asset to the company.

Cinnamon Lodge, Habarana: Would have liked to have longer here to enjoy the hotel.

Clove Villa, Kandy: A lovely quiet hotel – perfect for those who want to be 'away from it all'.

Heritance Tea Factory, Kandapola: Beautiful – highly recommended.

Sigiriya: Beautiful – worth the climb.

Polonnaruwa: Beautiful.

Dambulla Cave Temple: Another climb, but very informative. Amazing Buddha images.

Temple of the Tooth: Crowded. Still an excellent excursion.

Cultural Show, Kandy: Excellent – enjoyable for all ages.

Sita Temple, Nuwara Eliya: Enjoyed wandering through the town, warden of the temple was lovely.


December 29, 2013 : Left another company due to their lack of efficiency – this was not the case with Red Dot. Bandara [driver/guide] was an excellent choice for our holiday itinerary. He was very accommodating and balanced what we knew we wanted to see with new experiences. We would certainly recommend Bandara to like-minded travelling friends and would ask for him again if we returned to Sri Lanka.

The Wallawwa, Kotugoda: Loved this hotel.

St Andrews Hotel, Nuwara Eliya: Looking and feeling a little 'tired'. Clean, good service.

Ulagalla Resort, Anuradhapura: Very, very pleased with this recommendation. Exception service, dining, accommodation and setting.

Heritance Kandalama, Kandalama: Fantastic setting and architecture. Buffet meals very good.

Master Campers, Wildlife Parks: Highlight of our trip. Unique setting, great service. Four safari drives, lots of elephants and other animals/birds to see. Highly recommend this company.

Deco on 44, Galle Fort: Beautiful heritage style – great location in heart of fort. Impeccable service, staff very accommodating.

Anuradhapura: Excellent.

Polonnaruwa: Fantastic!

Dambulla Cave Temple: Magical.

World’s End, Horton Plains: A great day.

Train journey – Gampola to Nanu Oya: Very grateful of the first class seats – great experience.

-VC – Birmingham, UK

December 28, 2013 : Majeed [driver/guide] was very helpful and made life easy. Thanks for a great trip!

Borderlands, Kitulgala: Very good. Best place by far.

Mandira Strathdon Bungalow, Watawala: Very expensive food, bathroom not very clean. Rooms okay but a bit noisy. Long way away from Adam’s Peak.

White-water rafting: Great fun and safe. Would be good for kids.

-SM – UK

December 27, 2013 : Very well-organised – we got exactly what we asked for and never had any problems with bookings/excursions. Jal [driver/guide] is very knowledgeable about all topics concerning his country, able to give detailed answers concerning religion, history, flora and fauna, politics and so on. Vehicle was clean and well-kept. Jal was well-prepared for all eventualities, bringing water for the day, umbrellas when it rained and his bird book on the safari. He was an exceptional guide – we could not have asked for anything better. He was the key to our holiday’s success.

Ceilao Villas ColomboColombo: Only available food is expensive sandwiches. No mosquito nets.

Jetwing Vil Uyana, Sigiriya: Roach problem in room – staff sprayed insect repellent, but found more next day. Served coldcuts which were still frozen on one occasion – not expected from a hotel of this standard.

Clove Villa, Kandy: Excellent service. Very pleasant stay.

Melheim Resort, Haputale: Had a pleasant stay here.

Cinnamon Wild, Yala: Poor service. Called for wifi password several times and collection of laundry twice – no one called back.

Colombo city walk: Guide was a wealth of information. Had very good English.

-MB – Malta

December 27, 2013 : Pinchu [driver/guide] was excellent, friendly, helpful and a very cordial driver. We really enjoyed the trip with him.

Lake Lodge Kandalama, Kandalama: Excellent stay. Barring the absence of a gym and the spa being average, this is one of the best resorts I have ever stayed in. Fantastic hosts.

Cinnamon Lakeside, Colombo: Worst five-star hotel. Overpriced, cold food, no local tour planner. I do not recommend this hotel. We missed our Galle trip because the hotel forgot to give us a wake-up call. Good selection of excursions, overall enjoyable.

-DG – Singapore

December 24, 2013 : Good hotels and driver. Tripling of our budget – hotels of a higher standard than we planned. Arrangements not finalised until 24 hours before departure so not possible to negotiate changes.
Driver/guide was very good – friendly, safe and punctual.

Dambulla Cave Temple: Good.

Elephant ride: Good experience. Need old clothes – dark colours better.

-GB – Australia

December 24, 2013 : Michael [consultant] is good and easy to work with. He had lots of information on where to stay and what to do. Very happy with the booking process – recommend to others. Bernard [driver/guide] was excellent. He had great local knowledge and recommendations on where to go and what to see. Very happy with him.

Jetwing Vil Uyana, Sigiriya: Set-up of hotel is amazing. Room, private pool and location were the highlights.

Lavender House, Pussellawa: Difficult to reach – remote location. Good service.

The Wallawwa, Kotugoda: Food good, close to airport. Not really made for children. Good service.

Sigiriya: Exciting.

Elephant Ride: Children loved it.

Spice farm: Very interesting.

Tea Factory: Informative.

Botanical Gardens: Beautiful.

-RW – Qatar

December 23, 2013 : Ananda is a fantastic driver and an excellent guide. He is highly knowledgeable about all things Sri Lankan – wildlife, culture, history, art and more! He has a wonderful sense of humour and was always a pleasure to be around. We always felt safe and well taken-care of. We would request him again in a heartbeat and recommend him without any reservations.

The Wallawwa, Kotugoda: Lovely property close to the airport. Excellent spa!

Ulagalla Resort, Anuradhapura: Gorgeous chalets. Location is removed from sites. Fabulous service, food needs attention. Good nature walks.

The Kandy House, Kandy: Loved this property. Room a bit small and dark. Very good food, dinner expensive.

Ceylon Tea Trails Castlereagh, Dickoya: Dream-world of unique architecture and setting. Loved room, bathroom and window seat. Amazing staff and service, very good food. Some noise from other rooms. Otherwise, perfect!

Cinnamon Wild, Yala: A bit 'mass-tourist' for us. Good food, friendly staff.

Tamarind Hill, Galle: Gorgeous property. Huge, lovely room. Food and service a little uneven, too far from town to walk. Wouldn't stay there again.

Sigiriya: Brilliant! Ananda arranged for us to see the sunset.

Dambulla Cave Temple: Very interesting!

Temple of the Tooth: Highly informative.

Minneriya Safari: So much fun seeing elephants and bird-life.

Yala Safari: Ananda arranged a very good driver – saw leopards and a sloth bear! Great fun.

-LP – Copenhagen

December 22, 2013 : Not many alternate options were given during the booking process. Denver [driver/guide] was very courteous and helpful.

Ulagalla Resort, Anuradhapura: Excellent accommodation. Entrance road could be improved.

Khomba House, Alankuda Beach: Unique experience. Wonderful sunset.

Sigiriya: An interesting story and a clean environment.

Oldest tree in the world: Great spiritual community.


December 22, 2013 : Ram [driver/guide] was a very safe, careful driver. He did not try to convince us to shop. He is a gentle soul and I would recommend him to friends.

Calamander Unawatuna Beach, Unawatuna: Surprise room was substandard; check-in was a farce.

Cinnamon Citadel, Kandy: Food expensive and terrible.

Chaaya Village, Habarana: Upgraded but the cost was ridiculous – got a fair price thanks to Ram. Service distracted at best.


December 21, 2013 :  

Number One Mirissa: Loud music 4/5 nights – unacceptable.

Jetwing Vil Uyana, Sigiriya: Rooms shoddy and worn – not luxurious as I expected for the price.

Clove Villa, Kandy: Most beautiful room we stayed in – immaculately clean, beautifully decorated. All excursions were efficiently run, very interesting and well-worth it!


December 20, 2013 : Lahiru [consultant] was such a great help organising our very last-minute trip, we were very impressed with her service and attitude. Ervin [driver/guide] was the sweetest guy to the children and they took to him very well. He had many interesting stories to share and our drives were pleasant and enjoyable. Occasionally we felt a little bit of time pressure in the mornings but this was due to the long travel time anticipated by our driver and the need to get to our next destination in good time. Seat belts at the back were a little hard to get in.

Aditya, Rathgama: A pretty place. Food average, bed linen came without duvet.

Tea Plantations: Very informative, a lot of fun.

Yala Safari: Incredible experience with Leopard Trails – we thank Lahiru for the recommendation.

Blow hole sighting: A nice break in the long drive from Yala to Galle. Great suggestion from Ervin.

-PL – Singapore

December 19, 2013 : We had excellent service from Priyankara [driver/guide]. He was extremely courteous, caring and professional and pays perfect attention to detail. He was very attentive to all our needs. 1st class.

Stonyhurst, Nuwara Eliya: Very nice accommodation. Some miscommunication regarding food items provided.

Safari: Fantastic! The best.

Excursions: All stops very nice.

-RA – London, UK

December 19, 2013 : Nalin [driver/guide] made our whole tour a relaxing, stress-free experience. We enjoyed all his suggestions for stops – the restaurants he chose are where we had the best meals of the holiday! Minivan was clean and comfortable. He was excellent and is a credit to Red Dot – highly recommended.

Millennium Foundation: Good experience.

Temple of the Tooth: Interesting.

Yala Safari: Wonderful experience – guide chose an excellent driver.

Mackwoods: Enjoyed.

-TF – Nottingham, UK

December 18, 2013 : Michael was very supportive in changing our accommodation last minute – I felt he had our best interests at heart. Our driver/guide was prompt, courteous and thoughtful. All our needs were considered. We were very pleased with his support – highly recommended.

Cinnamon Citadel, Kandy: Needs some finishing touches. Food and service excellent.

Cinnamon Grand, Colombo: Excellent hotel.

Elephant Orphanage: Excellent as always.

Commonwealth war graves: Worth a visit. Well-cared for.

-LM – UK

December 17, 2013 : Pyrankara is an excellent driver/guide. Great sense of humour and nothing was too much trouble – we cannot fault him!

Cinnamon Wild, Yala: Surprisingly good! Really cannot fault the place. Fantastic food!

-AW – London, UK

December 14, 2013 : A phone conversation or Skype call would have been a better way to explore options when deciding what to do on the holiday. Tissa [driver/guide] was a very calm driver – he kept to the speed limit and was not rude to other drivers. He is an excellent and very knowledgeable guide concerning locations, sites, history and religion, although we would have liked more of a clear definition between what was historical and what was legend.

Frangipani Tree, Thalpe: Great pool, friendly staff. Good location next to the beach. Would have liked better locks on doors and a bigger menu. Did not explain to us the outdoor washroom.

Melheim Resort, Haputale: Lovely views, friendly staff. Limited drinks available. Bathroom needed new mosquito grill over window.

Cinnamon Lodge, Habarana: Excellent food, great pool, nice gardens. Friendly staff, ants in bathroom.

The Wallawwa, Kotugoda: Friendly staff, good food. Nice room – liked décor and inclusion of games and books. Beautiful bathroom. Great outdoor games. Wifi could be improved, pool not a strong point. Expensive shop.

Sigiriya: The best thing to do in Sri Lanka!

Lipton Tea Estate: Beautiful views.

Galle Fort: Interesting. Relaxed – none of the 'hustle and bustle' of other towns. Recommend.

Surfing near Galle: Very good.

Gem stone Museum: Not a museum – a shop with a short video. Only go if you want to buy items.

-CH – UK

December 14, 2013 : Fantastic hotels suggested, great itinerary in the main. When I asked for advice on whether or not we should do a specific activity, guidance was not really given. That would have been appreciated. We really enjoyed meeting Ashok [driver/guide]. He is a lovely man and a fantastic driver with a clear love of Sri Lanka.

Ice Bear, Negombo: Very convenient for the airport. Lovely room.

Kassapa Lions Rock, Didgampathaha: Nice to have our own private bungalow.

Ashburnham Estate, Elkaduwa: Beautiful location. Quite far from Kandy, local countryside looked fantastic.

Borderlands, Kitulgala: Fantastic, relaxed atmosphere.

Mountain Heavens, Ella: Great view. Private terrace was lovely. Very comfy bed – proper double, not two twins.

Hibiscus Garden, Tissamaharama: A very good base for Yala.

Talalla Retreat, Matara: Perfect hotel for relaxation – beach, pool, spa, hammocks!

Little Adam’s Peak: Excellent walk.

Negombo fish market: Not well-planned – closed when we arrived.

Pinnawala Elephant Orphanage: Great to see elephants bathing.

Sigiriya: Fantastic! Great guide too.

Dambulla Cave Temple: Good – interesting.

Yala Safari: Fantastic! Loved it.

Tissa Temples: Okay – nice surroundings.

Whale watching: Fantastic – saw blue whales and hundreds of dolphins.

Galle Fort: Fantastic – lovely town.

-SO – London, UK

December 14, 2013 : Really liked the flexibility during the booking process and that everything could be tailored to our requirements. There was a good understanding of what we wanted from our holiday. Sound advice was given by the consultant regarding booking a 4X4, which was immaterial. Shane [driver/guide] contributed a lot towards our enjoyment of the trip. He was knowledgeable, enthusiastic and passionate throughout, despite a number of early starts! He gave great advice and made the long journeys interesting. He was very personable, easy to get along with and flexible regarding what we wanted to do. He managed the balance between speed and safety very well.

Club Villa, Bentota: Great staff and service. Homely feel.

The Villa, Unawatuna: Beautiful hotel. Wi-fi excellent.

Kahanda Kanda, Koggala: Great retreat, fantastic interior design, food a particular highlight. All staff attentive.

Amanwella, Tangalle: Perfect hotel for us! Excellent views, room exceptional. Nice beach and pool. Plenty of staff, all very helpful and friendly.

Ceylon Tea Trails Norwood, Dickoya: Faultless food (and so much of it)! Great homely feel. Helpful staff, beautiful location.

The Wallawwa, Kotugoda: Perfect location for airport. Great relaxed few days here.

Yala Safari: Excellent driver, really cared that we saw as much as possible in the time available.

Whale watching: Good staff to passenger ratio. Company seemed good in comparison to the other boats there. There were a lot of boats around the whales!


December 14, 2013 : Booking process generally was efficient and effective. Felt that we should have been advised against Corberts during monsoon period as walking is impossible. However, Donovan [consultant] moved us on a day early. Sunil [driver/guide] is an expert driver, an outstanding guide and great company.

Mount Lavinia Hotel, Mount Lavinia: Very comfortable. Good starting point for trip.

Clove Villa, Kandy: Friendly and comfortable. Lacking in atmosphere.

Corberts Rest, Knuckles: Very basic – limited electricity and cold water. Friendly staff, excellent food.

Melheim Resort, Haputale: Spacious accommodation. Reasonable food and friendly service.

St Andrews Hotel, Nuwara Eliya: A nice atmosphere. Friendly staff who could not do enough for us. We liked this place.

Mandira Dickoya Bungalow, Dickoya: Attractive location, hotel poorly run. Staff willing but disorganised, food poor and expensive. Room and bathroom need updating.

The Wallawwa, Kotugoda: Good and comfortable last stop before departure. Highly recommend.

Colombo walking tour: Well guided introduction to the capital.

Botanical Gardens: Impressive – well worth the visit.

Temple of the Tooth, Kandy: More practical to visit en route.

-JM – UK

December 14, 2013 : Amila [driver/guide] was very helpful and ensured we were happy at all times.

Warwick Gardens, Ambewela: Fantastic setting, poor access road.

Kalus Hideaway, Uda Walawe: Room was dingy, dirty and noisy. Alternative room provided by management – much better. Good food.

Temple of the Tooth: Interesting.

Cultural Dance: Interesting.

Yala Safari: Very enjoyable – saw lots of animals, knowledgeable guide.

Uda Walawe Safari: Very good.

-RG – UK

December 13, 2013 : Sarath [driver/guide] consistently greeted us and helped us with a smile. He was very friendly and always willing to go the extra mile. He was punctual and always concerned with our welfare. We will recommend him to friends and family.

Jetwing Beach, Negombo: By far the best for food, service and setting.

Heritance Tea Factory, Kandapola: A great experience – instantly taken back to colonial times.

Cinnamon Wild, Yala: Good setting. Service and food don’t compare with other hotels.

-HT – UK

December 10, 2013 : Once contact was established with Lahiru [consultant] the booking process went very smoothly. Good communications.

Rowan [driver/guide] was very good, knowledgeable and we felt comfortable with him at all times. The manner in which he dealt with the car breakdown and repair was very impressive. We have no hesitation in recommending him to others.

-GH – Singapore

December 08, 2013 : Dilhari [consultant] was very prompt and helpful with booking. He made everything very easy. Very professional service. Bandu [driver/guide] was very professional. We felt safe in his hands all week and enjoyed all of his suggestions. He was accommodating of other places we wanted to visit. Overall excellent.

Heritance Kandalama, Kandalama: Stunning building. Good welcome from staff.

Cinnamon Citadel, Kandy: Fine. Not memorable.

Grand Hotel, Nuwara Eliya: Okay. A bit ‘faded glory’ – would be better for a revamp.

The Safari, Tissamaharama: Beautiful location. Staff brought us flowers!

Thaproban, Unawatuna: Accommodation was of a lower standard than others stayed in, but this felt appropriate to its location.

Cultural Triangle – Sigiriya, Polonnaruwa, Dambull: Excellent.

Kandy Cultural Dance: Good and interesting, felt unauthentic.

Temple of the Tooth: Good.

Tea Factory: Went Mackwoods with RedDot then Pedro by ourselves – Pedro more authentic.

Yala Safari: Excellent.

Botanical Gardens, Kandy: Pleasant but not remarkable.

Village Experience: Excellent.

-ER – Bath, UK

December 07, 2013 : Excellent service from Ayanthi [consultant] during booking process. Always provided quick responses to emails. We would highly recommend Chandra [driver/guide] to anyone visiting Sri Lanka. He is an excellent guide with fantastic knowledge which he was happy to share with us. He knew good additional stops en route to break up long journeys. Great driver.

Chaaya Village, Habarana: Reasonable accommodation. Limited evening food – buffet gets repetitive. Nice big room and bathroom, clean pool.

Mas Villa, Kotmale: Gorgeous place, a little out of the way. Excellent food and room. Very good service, at times a little too much.

The Fortress, Koggala: Stunning hotel, excellent location. Breakfast fantastic, other food and drink over-priced. Room okay but poor view and smelt a little damp.

-HJ – UK

December 07, 2013 : Bernard’s [driver/guide] professionalism and thoughtfulness made our very enjoyable trip even more memorable. He drove well and carefully throughout. We were very touched when he came forward to pull leeches off our feet at the tea plantation.

Jims Farm Villas, Matale: Great service.

Mandira Strathdon Bungalow, Watawala: Poor plumbing, great food.

Club Villa, Bentota: Shower abysmal – weak water pressure, lukewarm temperature.


December 07, 2013 : Jonah [consultant] was very efficient. Prompt responses, organised everything we needed. Nalin [driver/guide] was very friendly, accommodating and flexible. He is knowledgeable about Sri Lanka and enthusiastic about sharing the information. The vehicle was good and kept very clean. Nalin helped to make our visit fantastic.

Ayubowan Guesthouse, Negombo: Very friendly, helpful hosts.

Thilanka Resort and Spa, Dambulla: Very nice, clean accommodation. Food buffet had more Western than Sri Lankan options.

Queens Hotel, Kandy: Clean. Staff very helpful.

Avian Breeze, Nuwara Eliya: Staff very attentive and friendly. No Sri Lankan food offered for dinner.

Hibiscus Garden, Tissamaharama: Very nice room and presentation.

Cantaloupe Aqua, Thalpe: Nice bathroom and shower, friendly staff.

Pinnawala Elephant Orphanage: Good experience. Seemed more interested in catering to tourists than elephant welfare.

Sigiriya: Amazing – a ‘must do’ for everyone.

Tea Factory: Very short tour – expected more.

Yala Safari: Amazing – highlight of trip, very good driver.

-HC – London, UK

December 06, 2013 : William [driver/guide] was an amazing guide with lots of knowledge – our visit to Sri Lanka was a fascinating experience, William was helpful, full of ideas and enthusiasm and we all enjoyed his company. Would prefer seatbelts in back of vehicle even though not a requirement.

Mount Lavinia Hotel, Mount Lavinia: Fish restaurant on beach is excellent. Lovely view from room, very noisy at night. Colonial feel. Good location for beach and train spotting.

Lavender House, Pussellawa: So lucky to be the only guests. Staff really delightful and very obliging, nice homely feel. Bathroom required some maintenance.

Heritance Kandalama, Kandalama: Standard of food did not match other hotels – ‘fine dining’ restaurant disappointing. Bathroom not very clean.

Galle Face Hotel, Colombo: Room in Regency Wing very good. Lovely hotel, good location. No problems here at all.

Sigiriya: Good experience.

Temple of the Tooth: Guide not necessary. Interesting.

Elephant safari: Great – saw lots of elephants. Excellent driver.

Spice Garden: Interesting.

Tea Factory: Tour rushed and poorly explained by factory guide.


December 05, 2013 : Both Dilhari and Donovan [consultants] have been very helpful.

Nilaveli Beach Hotel, Nilaveli: No wi-fi in room. Food expensive, cockroaches in room.

Maalu Maalu Resort & Spa, Pasekudah: Favourite – will go again.

-DW – UK

December 05, 2013 : We would use Red Dot again. Ayanthi [consulant] sorted our last-minute booking and we were pleased with choices offered. We were extremely happy with Ranjith [driver/guide] – he is a very competent driver and has a great sense of humour. He was sensational.

Casa Heliconia, Pasyala: Internal toilet in all villas should be essential.

Back of Beyond - Dehi Gaha Ela, Sigiriya: Adjourning bathrooms fantastic.

Bougainvillea Retreat, Victoria: Better than expected – fantastic property. Pi is an excellent hostess.

Zion View, Ella: Expected room to be more up-market. Excellent food and service.

Priyankara Hotel,Tissamaharama: All good.

Talalla Retreat, Matara: First impression not welcoming. Restaurant staff good and friendly. Resort is tired, wonderful design.

-MB – Australia

December 05, 2013 : Consultant was generally very helpful. A change to an alternative hotel a week before departure meant that tour booking was only finalised two days before departure. Athula [driver/guide] had good overall general knowledge, more detailed on some sites than others. His English was excellent and he made sure we saw everything on excursions. He is very generous and was happy to help out with small payments/negotiations.

Chaaya Village, Habarana: Buffet dinner only. Room lovely and great value. Rectified mistake on bill immediately at check-out.

Anuradhapura: Lots to see – very extensive tour.

Sigiriya: Amazing.

Polonnaruwa: Detailed tour.

Dambulla Cave Temple: Felt a little rushed – more detail would have been helpful.

Temple of the Tooth: Interesting.

Kandian dance Show: Excellent and good value.

-EJ – Birmingham, UK

December 02, 2013 : We were particularly impressed by Dirk’s [consultant] quick and efficient last-minute rearrangement of the dates of our holiday. We would 100% recommend Red Dot to all our friends and family. Bonifus [driver/guide] was 100% professional. He is an excellent driver – we always felt safe and we appreciated that he over-estimated journey times so we were never late or rushed. He was punctual, flexible and made excellent recommendations. He struck the right balance between chatty/friendly and giving us time to ourselves. We would recommend him!

Sigiriya: Excellent – a must-see. No guide needed.

Dambulla Cave Temple: Very interesting. ‘Rough Guide to Sri Lanka’ good for points of interest.

Kandula Elephant Safari: Excellent. Huge difference going early – saw loads, avoided jeep traffic.

Spice Garden: Very interesting.

Tea Plantation: Very interesting. A nice authentic feel – not too busy with other tourists.

Yala Safari: Everything about it was well-organised. Far too many jeeps.

Whale-watching, Mirissa: Saw loads of whales. Seven hours is too long.

-SH – London, UK

December 02, 2013 : Senerath [driver/guide] was excellent and very gentlemanly. Would recommend.

Mount Lavinia Hotel, Mount Lavinia: Excellent.

Clove Villa, Kandy: Having work done – we were only guests!

Heritance Tea Factory, Kandapola: Excellent.

Cinnamon Bey, Beruwala: Buffet breakfast like a bun fight! Drinks very expensive.

-AH – UK

December 01, 2013 : Good support provided during holiday. Responses during booking process a bit slow. Sunil [driver/guide] did a very good job, especially switching our plans so we saw the most elephants.

Sigiriya: Very good.

Polonnaruwa: Very good.

Kandula National Park: Amazing elephants.

Dambulla Cave Temple: Great.

Temple of the Tooth: Very crowded – would have been better to go at a different time of day.


November 30, 2013 :  

Ulagalla Resort, Anuradhapura: Amazing.


November 30, 2013 : Booking process with Dilhari [consultant] was efficient and speedy. Felt it was a little routine, did not get too much of a personalised itinerary. Alternate activities that suited our profile could have been provided. Ananda [driver/guide] was very professional, extremely reliable and friendly. Felt really safe in car with him despite crazy Sri Lankan roads!

The Wallawwa, Kotugoda: Really nice hotel and food.

Heritance Kandalama, Kandalama: Dated rooms for such an expensive hotel. Sri Lankan food buffet good, other food satisfactory.

Theva Residency, Kandy: Great boutique hotel. Friendly staff, great food, beautiful room with great view.

Ceylon Tea Trails Castlereagh, Dickoya: Lived up to expectations – great experience.

Cinnamon Wild, Yala: Food awful – worst buffet of trip. Even Sri Lankan food was terrible.

Number One Mirissa: Great boutique hotel. Seafood was amazing. Pool fantastic, excellent location. Linen not 100% clean.

The Fortress, Koggala: Food expensive, spa doesn’t live up to its prices. Frustrating and confusing check-in process, otherwise service okay.

Pinnawala Elephant Orphanage: Far too touristy. River bathing great though.

Sigiriya: Excellent! Loved climbing the rock. Ruins were amazing.

Dambulla Cave Temple: Good to see.

Kandy Cultural Dance: Dance show boring and touristy – felt like we were at Disneyland.

Temple of the Tooth, Kandy: Ruined by too many tourists.

Yala Safari: Satisfactory – would have liked to see more wildlife.


November 29, 2013 : Overall we had a good driver/guide. Would have been nice to have our plans laid out every day with alternative options and suggestions.

The Wallawwa, Kotugoda: Nice place.

Wild Grass Nature Resort, Sigiriya: Very friendly manager and team.

Mas Villa, Kotmale: A bit remote. Very nice place, great food.

-SR – Amsterdam, The Netherlands

November 29, 2013 : Very good service during booking process. Had to wait some time for a response to emails. Sumanadasa [driver/guide] was very good – when we return to Sri Lanka we will request him. His English is excellent.

-MW – Edinburgh, UK

November 25, 2013 : Lahiru [consultant] responded in 1-2 days and made changes and suggestions to itinerary. Priyankara [driver/guide] provided excellent service and is very knowledgeable. He has good English and was friendly and punctual. He is a real asset to Red Dot and a highlight of our trip. Superb.

The Wallawwa, Kotugoda: Gorgeous room, excellent food. Excellent stop for pre/post flight.

Chaaya Village, Habarana: Service could be more efficient. Food okay, lovely poolside area. Good location for sight-seeing.

Clove Villa, Kandy: Excellent service. Needs background music at mealtimes. Room noisy, no safe.

Kelburne Mountain View Cottages, Haputale: Beautiful views over plantation. Excellent food and service.

Sigiriya: Amazing.

Polonnaruwa: Very interesting.

Dambulla Cave Temple: Very interesting.

Temple of the Tooth: Very interesting.

-RA – UK

November 25, 2013 : Very good service provided by Dirk [consultant] during booking process. No response to an email I sent during holiday – had to follow it up via our chauffer. Bonifus [driver/guide] was excellent – safe, discreet and a valuable companion. I would highly recommend him.

Mas Villa, Kotmale: A bit further away than expected.

Melheim Resort, Haputale: We were not warned about ‘full moon day’, but staff were as helpful as possible.

Cinnamon Wild, Yala: Great.

The Last House, Tangalle: Loved it.

Villa Bentota, Bentota: Slightly disappointing. Older rooms need maintenance, would not recommend.


November 22, 2013 : Luxman [driver/guide] gave us a warm welcome and was friendly, helpful, courteous and professional throughout. He is extremely knowledgeable and made our trip very enjoyable. We would recommend him and Red Dot to friends.

Jetwing Vil Uyana, Sigiriya: Food remarkable – absolutely outstanding. Room large and comfortable, slightly tired looking.

The Kandy House, Kandy: Beautiful. Wonderful landscaping, food very good.

Ceylon Tea Trails Castlereagh, Dickoya: Beautiful location high in tea growing area. Very nice room, food choice limited.

Kahanda Kanda, Koggala: Wonderful – loved the peace and serenity. Excellent service. Too far from Galle.

Minneriya Safari: Highlight.

Tea Factory: Another highlight.

-TH – Australia

November 16, 2013 : Booking process a good experience overall. At times had to chase for a response. Chrishan [driver/guide] was excellent in all aspects throughout the holiday. He is a credit to Red Dot!

Amaya Lake, Dambulla: Bathroom tired and dirty around shower area.

Amaara Sky, Kandy: Very good hotel.

Melheim Resort, Haputale: Superb!

The Safari, Tissamaharama: Windows leaked in rainstorm, blinds obscured view. Overall a good hotel.

Cantaloupe Aqua, Thalpe: Quirky room, no view. Great balcony, no comfortable chairs. Breakfast menu limited, helpful and friendly staff. Good location.


November 16, 2013 : Naren [consultant] was excellently efficient. All information was provided, any enquiries were dealt with quickly and cleanly. Ram [driver/guide] is a credit to Red Dot. He was excellent in all fields and nothing was too much trouble. He made the holiday even better.

Avani, Bentota: Very enjoyable – excellent pool and location.

Deco on 44, Galle Fort: Beautiful, Staff friendly and kind.

Kalus Hideaway, Uda Walawe: Good accommodation. Very good staff, safari excellent. Expensive wine.

Ranna 212, Kahandamodara: Location too remote for us. Excellent food, staff most obliging. Drink expensive.

Ceilao Villas Colombo: All staff and management extremely helpful. Invaluable local information provided. Dining area needs some character.

-MF – Kent, UK

November 14, 2013 : Red Dot organised a brilliant holiday at very short notice. Wijekoon [driver/guide] looked after us extremely well. He made sure we were happy and safe, sorting any problems we had. He was a great tour guide and a safe driver.

Jetwing Vil Uyana, Sigiriya: Favourite hotel of the trip – loved it. Great position, fantastic room, helpful staff. Good food, slightly expensive. Would have loved more time here.

Weir House, Ulapane: Loved this place – might be better for bigger parties of people. Staff excellent, best food of trip. No air-con or mosquito nets in room.

Priyankara Hotel,Tissamaharama: Not up to standard of other hotels. Safari great. Clean and soulless, terrible food.

Frangipani Tree, Thalpe: Beautiful hotel. Great staff, superb food. Lovely room and pool, very helpful staff. Quite far from Galle. Great place.

Pinnawala Elephant Orphanage: Bit of a tourist trap. Nice to see elephants in the water.

Sigiriya Rock: Very interesting

Polonnaruwa: Glad we were advised to wear socks – very hot without shoes! Impressive sites.

Dambulla Cave Temple: Amazing visit!

Safari: Brilliant. Great driver, saw two leopards! Really good.

-RD – UK

November 13, 2013 : Michael [consultant] is a very helpful tour operator. Sanjeer [driver/guide] was an excellent driver. He is very helpful, nice and had lots of local knowledge.

Heritance Tea Factory, Kandapola: Very nice. Lovely atmosphere, great food.

Wilpattu Safari: Good.

Elephant ride: Amazing – loved it!

White-water rafting: Amazing.

Tea Factory: Amazing.

-MU – Dubai

November 13, 2013 : Online process was easy and very convenient. Sumanadasa [driver/guide] is an excellent driver who made our holiday memorable. He was patient and understanding and is an excellent ambassador for Sri Lanka, Buddhism and Red Dot. Gladly recommend him to all.

The Wallawwa, Kotugoda: Serene and peaceful surroundings, staff and meals great.

Heritance Kandalama, Kandalama: Location was everything.

The Kandy House, Kandy: Lovely stay. Memorable location and house.

Ceylon Tea Trails Tientsin, Dickoya: Wish we could have stayed longer. Poor access road.

Jetwing Lighthouse, Galle: Good hotel. Excellent staff and location. Food not as good as other places we stayed – small details though.

Lunuganga, Bentota: Upgraded to main house. Very nice people.

Pinnawala Elephant Orphanage: A bit forced and touristy.


November 11, 2013 : Dilhari [consultant] was very professional, helpful and made excellent suggestions. Sarath [driver/guide] was a fantastic driver and was very professional, helpful and punctual. We had a very pleasant trip with him and felt we were in good hands!

Amaya Lake, Dambulla: Good hotel, needs some refurbishment. Location very nice, food average.

Amaya Hills, Kandy: Very good location. Room very noisy, food better.

Kelburne Mountain View Cottages, Haputale: Absolutely fantastic! Loved it. Food, location and staff unforgettable. Really felt at home.

Cinnamon Wild, Yala: Brilliant! Great location, convenient for safari. Luxurious bungalows, good food, very nice staff.

Frangipani Tree, Thalpe: We loved it! Such a nice welcome, great room upgrade. Fantastic location. Staff and food absolutely fabulous. We recommend it!

Minneriya Safari: Very good – saw lots of elephants.

Polonnaruwa: Very interesting.

Sigiriya: As above.

Yala Safari: Really cool – lots of fun.

Tea Factory: We had a private visit – very nice.

-CC – Paris, France

November 10, 2013 : Charmaine [consultant] was her usual friendly self.

Knuckles Range: Hard climb but definitely worth the effort.

Golf, Victoria Golf Resort: Expensive. Delightful place.

-DG – UK

November 06, 2013 : Michael [consultant] was very helpful and put up with several requests for information and prices. Very pleased with his service. Hasantha [driver/guide] is very knowledgeable, competent and pleasant. He was professional and efficient, highly recommend.

-AC – Singapore

November 02, 2013 :  

Horathapola Estate, Horathapola: Lovely spot to recover from flight, excellent food. Remote.

Green Paradise, Dambulla: Least favourite hotel of trip. Overwhelmed with staff attention, a bit remote. Nothing to do in evening.

Clove Villa, Kandy: Okay location, quite far out of Kandy. Hotel lovely.

Cinnamon Wild, Yala: Fun place to stay, wish I had stayed two nights. Plenty to do, thrilling being immersed in wildlife.

Heritance Tea Factory, Kandapola: Completely smitten with this place. Great location and staff, nice activities on offer around hotel. A master class in making the most of your heritage.

Fort Printers, Galle Fort: Food fantastic – best of trip. Delightful location.

Bullock cart ride: Nice excursion, lovely views, overpriced.

Kandy cultural show: Pleasant enough, a bit touristy.

Cultural Triangle: Mind-blowing – one highlight after another.

Yala Safari: Great fun. Didn’t have the best luck with sightings.

Bundala Safari: Even more enjoyable than Yala.

Pinnawala Elephant Orphanage: Impressive seeing elephants so close up, a bit commercial and overpriced.

-RH – UK

November 02, 2013 : Email response slow during booking process, lack of attention to detail. Red Dot is a good company. Denver [driver/guide] made our holiday special. He is an excellent driver, very professional and courteous, informative and made our safety a priority. Nothing was too much trouble for him – when I return, I will request him.

The Wallawwa, Kotugoda: Ideal first-night stop. Loved it.

Heritance Kandalama, Kandalama: Bird walk was interesting.

Suisse Hotel, Kandy: One of rooms very unsatisfactory – small, no view, used by heavy smokers. Other rooms had view and balcony.

Victoria Golf Chalets, Kandy: Lack of places for clothes in room, back rooms near kitchen, road noisy. Otherwise very good – staff and food excellent.

Galle Face Hotel, Colombo: Breakfast good, other food poor. Charge for wi-fi.

Sigiriya: Excellent.

Train journey: Can be delayed – advise taking food and water.

Yala Safari: Loved.

-KM – Australia

November 02, 2013 : We were very disappointed with the service provided by RedDot. After we booked and paid our deposit, our consultant left the company and we were not informed. We had to email several times to get information and pay the final fee. Booking process was very bad. William [driver/guide] was excellent. He was very friendly, full of information and was great with our kids. He was punctual, flexible and showed lots of initiative, suggesting activities we would like. Couldn’t have asked for a better guide! The van was comfortable and always tidy and William was a calm, competent driver. We would not hesitate to travel with him again.

The Wallawwa, Kotugoda: Excellent location for airport. Great room and food, service a little slow but okay.

Cinnamon Lodge, Habarana: We were upgraded which was great. Little too big, lots of tour groups. Overall okay.

98 Acres Resort, Ella: Surly and slow service, food poor. Bit rundown, great views.

Cinnamon Wild, Yala: Fabulous location, stylish rooms. Service very good, cheerful staff. Sent lost items on to our next hotel! Great beach and safari.

The Fortress, Koggala: Not that great for a family – very much a honeymoon hotel. No adjoining rooms, expensive food. Cracked a tooth due to stone in rice! Room damp and smelly.

Anuradhapura: Great site, sadly rundown.

Dambulla Cave Temple: Excellent.

Sigiriya: Excellent.

Tea Factory: Great – very interesting.

Spice Garden: Excellent.

Red Dot: Red Dot should provide more information about hotels for clients but put together a very good itinerary.


November 01, 2013 : Would be good to have a breakdown of items versus just the overall price. Rowan [driver/guide] was very helpful and liaised with Red Dot as required. He was a very good, safe driver, allowed us flexibility in our tour and was honest in advising us on attractions en route.

CASA Colombo, Colombo: Weren’t provided with a breakdown of price.

Ulagalla Resort, Anuradhapura: Serious mosquito problem in bathroom (villa 7). Staff very kind.

Mahaweli Reach, Kandy: Weren’t provided with a breakdown of price.

Ceylon Tea Trails Castlereagh, Dickoya: Unbelievable experience – the best Sri Lanka has to offer.

Walking tour of Colombo: Excellent.


November 01, 2013 : Booking process was good overall. Requested information about flights prior to trip and received no response. Tissa [driver/guide] was extremely punctual, well-organised and communicated very well. He was respectful throughout and is a good tracker.

Jetwing Vil Uyana, Sigiriya: Appreciated attention to my diet.

Mount Havana, Gampola: Enjoyed opportunity to learn about the organic garden etc.

Ceylon Tea Trails Tientsin, Dickoya: Benefit from access to hiking trails. Loved tour of tea plantation.

Cinnamon Wild, Yala: Proximity to park great benefit.

-DS – Canada

October 28, 2013 : Everything was easy and straightforward with Dirk [consultant]. Excellent service from Shane [driver/guide], highly recommend. He was really friendly and could not do enough to help.

Ulagalla Resort, Anuradhapura: Loved this hotel – didn’t want to leave. Staff very friendly and helpful.

Lavender House, Pussellawa: Staff extremely friendly, service excellent. A little out of the way. Enjoyed stay 100%.

The Wallawwa, Kotugoda: Room more than comfortable. Lovely settings, overall very good.

Sigiriya: Excellent excursion.

Wilpattu National Park, Dambulla Cave Temples: Enjoyed all excursions.

Temple of the Tooth: Enjoyed all excursions.

Elephant Orphanage: Highlight of our holiday.


October 28, 2013 : Wicky [driver/guide] gives very good advice and is not intrusive. He was very friendly and a great guide.

Sigiriya: Great experience climbing to the top.

Kandian dancing: Great experience – Wicky got us good seats.

Temple of the Tooth, Kandy: Amazing to see. Wicky knew all the tricks for the best photos.

-HO – UK

October 26, 2013 : Buddhika [driver/guide] was extremely helpful and paid careful attention to our needs. Maintained cleanliness of vehicle every day of the trip.

Pinnawala Elephant Orphanage: Elephant ride was fun.

Train journey – Peradeniya to Hatton: 3-hour long delay. Sights good.

-SCS – Hong Kong

October 25, 2013 : Overall excellent booking process. Lahiru [consultant] very helpful and accommodated our wishes/changes efficiently. Website very good – possibly too congested, very informative. Roy [driver/guide] was fantastic throughout! Very helpful, knowledgeable and a good, safe driver. Roy concerned and supportive when my son became sick, offering to stay during his free time in case we needed the vehicle.

Kassapa Lions Rock, Didgampathaha: Good, solid hotel.

Borderlands, Kitulgala: Very good and fun place!

Kelburne Mountain View Cottages, Haputale: Superb! Real gem of a place.

Priyankara Hotel,Tissamaharama: Disappointing.

Frangipani Tree, Thalpe: Beautiful. Relaxing and peaceful. Great place to end the holiday!

Pinnawala Elephant Orphanage: Well-organised, too expensive.

Sigiriya: Good experience. Better signs and better descriptions would help. Expensive.

White-water rafting: Excellent! Great team, well-organised, high standard of safety. Made it fun.

Yala National Park: Well-organised, good driver. Knew where to find leopards – saw two!

Polonnaruwa: Good visit.


October 25, 2013 : Overall excellent booking process. Lahiru [consultant] very helpful and accommodated our wishes/changes efficiently. Website very good – possibly too congested, very informative. Roy [driver/guide] was fantastic throughout! Very helpful, knowledgeable and a good, safe driver. Roy concerned and supportive when my son became sick, offering to stay during his free time in case we needed the vehicle.

Kassapa Lions Rock, Didgampathaha: Good, solid hotel.

Borderlands, Kitulgala: Very good and fun place!

Kelburne Mountain View Cottages, Haputale: Superb! Real gem of a place.

Priyankara Hotel,Tissamaharama: Disappointing.

Frangipani Tree, Thalpe: Beautiful. Relaxing and peaceful. Great place to end the holiday!

Pinnawala Elephant Orphanage: Well-organised, too expensive.

Sigiriya: Good experience. Better signs and better descriptions would help. Expensive.

White-water rafting: Excellent! Great team, well-organised, high standard of safety. Made it fun.

Yala National Park: Well-organised, good driver. Knew where to find leopards – saw two!

Polonnaruwa: Good visit.


October 20, 2013 : Ayanthi [consultant] always got back to us quickly. We returned to Sri Lanka a day earlier, on a public holiday, but Sanishka managed to organise everything for us during the afternoon. We very much enjoyed our time with Sanjeewa [driver/guide]. Excellent driver and considerate with needs of passengers. Good English – explained many aspects of Sri Lankan culture and history to us clearly and patiently.

The Wallawwa, Kotugoda: Lovely hotel in terms of appearance and design. Good quality and presentation of food, staff attentive and accommodating. Noisy children disruptive.

Heritance Kandalama, Kandalama: A little rundown – in need of refurbishment. Room had lovely views. Six sense spa and a la carte restaurant very good. Meal times hectic in buffet restaurant.

The Kandy House, Kandy: A little out of the way, very bad access road. Gorgeous property – lovely individual rooms and beautiful gardens. Staff sweet, service attentive. Very much enjoyed our stay here.

Ceylon Tea Trails Castlereagh, Dickoya: On shores of lake, immediate surroundings not as picturesque as we had anticipated. Food great, service very attentive. Pool freezing!

Master Campers, Wildlife Parks: Campsite in picturesque location beside river. Stayed in block five, better animal sightings to be had in block 1. Tent was very hot and spacious and had ensuite bathroom with flushing toilet! Staff very attentive, service could do with a touch more polish.

Galle Fort Hotel, Galle Fort: Great location. Quality of service dropped a little under new ownership. Some rooms have problems with damp.

Train journey – Kandy to Hatton: Awful! First-class train carriage was dirty with a filthy toilet. Earlier train apparently much better.

-JB – Australia

October 20, 2013 : Luxman [driver/guide] was excellent in every respect – perfect to spend the week with. Discreet, friendly, extremely knowledgeable and eager to help. An excellent and safe driver, a wonderful man.

The Wallawwa, Kotugoda: Superb. Beautiful rooms, excellent food. Wonderful place to start/finish holiday.

Elephant Corridor, Habarana: Could be a great hotel. Beautiful location, lovely room. Food terrible, buffet, a la carte and breakfast. Restaurant staff polite but not trained.

The Kandy House, Kandy: Superb. An amazing place, could not fault it.

Langdale by Amaya, Radalla: Fabulous grounds and views. Food good, breakfast excellent. Booked a luxury room but were not given it at first. Moved to luxury room, bathroom poor – shower did not work properly, poor water pressure. Dining room drab with no atmosphere. Location beautiful, poor access road.

Elephant Safari: Excellent.


October 19, 2013 : Found the assistance of Charmaine [consultant] better last year – had to send reminders after every question asked. Very satisfied with overall booking, will definitely recommend Red Dot. Real value for money, website best I have ever seen. Rathna [driver/guide] is very kind, does not interact too much and is not pushy, which we highly valued. First time we had used a driver – found it a very positive experience. Would certainly recommend him.

The Wallawwa, Kotugoda: Wonderful haven close to airport. One of the most nicely decorated hotels I’ve seen. Great bathroom.

Jetwing Vil Uyana, Sigiriya: Beautiful! Lots of attention to detail, absolutely magnificent.

Lavender House, Pussellawa: Wonderful plantation house experience. Peaceful. Very friendly staff.

Jetwing Beach, Negombo: Some initial problems with room allocation. Stay was very nice.

Sigiriya: A lot of sweat but worth it.

Village tour: Very pleasant experience, great food.

Safari: Nice. Vehicles not very comfortable.

Dambulla Cave Temple: So much better than expected.

-AG – Dubai, UAE

October 19, 2013 : Sunil [driver/guide] was very good and professional.

Elephant ride: Touristy and rushed. Significant pressure to tip. Concerned about welfare of elephants.

Pinnawala Elephant Orphanage: Good. Feeding time overcrowded. Good lunch spot over-looking river.

Massage: Overpriced and only men.

Temple of the Tooth, Kandy: Good – guide very knowledgeable.

Safari: Driver’s English wasn’t great.

-KA – Singapore

October 19, 2013 : Start off great, follow up was slow. In the end, things worked out.


October 19, 2013 : Easy arranging the trip via the internet – Dirk [consultant] responded well to our initial enquiry. Red Dot’s assistance in transferring us from Uga Bay to Jungle Beach was most appreciated. Thusitha [driver/guide] could not have been more helpful and drove carefully at all times. Great general knowledge and willingness to inform at all times allowed us to get the most out of each place we visited.

The Lake, Polonnaruwa: Indifferent staff. Room okay, food served as it suited the staff.

Brook Boutique Hotel, Melsiripura: Very friendly and helpful staff – felt we were personal guests of owner. Wonderful pool, great views. Good local walks with hotel guide. Bedroom not as well designed as main lobby/restaurant, low ceiling in bathroom.

Uga Bay, Pasekudah: Most helpful and experienced manager. Very friendly restaurant manager. Nice beach, construction adjacent to hotel. Young staff delivered poor service. No atmosphere.

Jungle Beach, Kuchchaveli: All staff/managers gave us a memorable stay. Great surroundings and choice of things to do. Staff well-trained, very helpful and welcoming. Great food and room service. A wonderful Sri Lankan experience.

Sigiriya: Tickets expensive.

Elephant ride: Driver helped negotiate price.

-TW – Qatar

October 19, 2013 : Aravinda [driver/guide] has been excellent, efficient, punctual and very friendly. He is very knowledgeable and showed us nothing but kindness. He is a fantastic travelling companion.

Clove Villa, Kandy: Nice hotel – relaxed and friendly.

Living Heritage, Koslanda: Service good, a little overzealous. No safe in room.

Village experience: Very interesting.

Minneriya safari: Very good. Very enjoyable.

Temple of the Tooth, Kandy: Timing excellent – got to experience the worship of the relic!

-GE – London, UK

October 19, 2013 : Elmo [driver/guide] was great. Always early and helpful and a fantastic driver on difficult roads.

Why House, Thalpe: Fantastic accommodation. Excellent service.

Ceylon Tea Trails Norwood, Dickoya: Amazing!

Millennium Elephant Orphanage: Average excursion.

Turtle Hatchery: Interesting for a short stop.

Safari: Amazing.

Tea trails hike: Beautiful views, multiple trails.

Galle Fort tour: Great!


October 18, 2013 : Smooth, professional and friendly approach during booking. Prasanna [driver/guide] is very polite, courteous, friendly and professional. It was a pleasure having him with us.

Hill Club, Nuwara Eliya: Location good, overall ambience very nice.


October 17, 2013 : Flawless process. From my first enquiry until we arrived, Naren [consultant] could not have been more helpful. She was extremely professional and gave superb recommendations. Senarath [driver/guide] was a pleasure to have as our driver. He was polite and courteous at all times and has great knowledge of Sri Lanka. He made our holiday a calm, relaxing break – we could not have asked for any more. Senarath was a big part of making our trip an amazing overall experience.

Clove Villa, Kandy: Very clean, polite staff. Great place for a short-term stay.

Melheim Resort, Haputale: Amazing views.

Leopard Trails, Yala: Arran was a fantastic, knowledgeable guide – made whole experience insightful and enjoyable.

Coco Tangalla: The highlight! Our favourite hotel. A piece of paradise, every element top marks.

Villa Bentota, Bentota: Very relaxing hotel – great place for quiet days. Welcome not the best, overall very nice.

Temple of the Tooth, Kandy: A must – best time 7pm.

Yala Safari: Early morning best to see animals.

Moonstone: Unless you wish to buy a moonstone – avoid.

River excursion: Highlight.

-KM – Dubai

October 17, 2013 : Consultant was responsive, flexible and knowledgeable and offered a variety of options. At no point did I feel we were getting a ‘hard sell’. Very impressed. We loved Priyankara [driver/guide]. He was helpful, knowledgeable and easy to get along with. He thought of everything – we were always well looked after! He clearly knew the area very well and had lots of interesting facts. Our trip would not have been half as good without him. Excellent driver/guide!

Jims Farm Villas, Matale: Amazing – far exceed expectations. Cannot recommend highly enough!

Ceilao Villas Colombo: A tranquil oasis. Love the art-deco building, very nice staff and pool. Again exceed all expectations!

Pinnawala Elephant Orphanage: Fantastic experience, made even better by guide’s knowledge.


October 17, 2013 : Overall excellent service – flawless from booking to holiday. Jamal [driver/guide] was very calm, pleasant and helpful. He was flexible and punctual at all times and was a pleasure to have as a guide.

Heritance Kandalama, Kandalama: Very unusual hotel – loved the wildlife ‘inside-out’.

Clove Villa, Kandy: Very good hotel. Great facilities in room, good breakfast. Dinner poor quality and overpriced.

Lavender House, Pussellawa: Amazing location, staff very good and welcoming. Food not good and overpriced. Rooms very old – no air-con, not enough power points.

Pinnawala Elephant Orphanage: Very fun! Children loved seeing elephants bathe.

Elephant Safari: Amazing! Really good fun.

Spice garden: Great! Guide very knowledgeable and informative.

Dambulla Cave Temple: Very interesting – bit of a steep climb.

Temple of the Tooth, Kandy: Okay but a bit disappointing.

Woodwork factory: Rubbish!

Tea Factory: Okay. Interesting, short, guide stuck to script.

Nuwara Eliya: Spectacular drive, town itself disappointing.

-NM – Dubai, UAE

October 17, 2013 : Website very informative. Faced some problems in payment process. Prabath [driver/guide] is very helpful and went out of his way to help with our kids. Very patient and friendly.

Pinnawala Elephant Orphanage: Nice.

Boat Safari: Really nice.

-HS – Dubai, UAE

October 17, 2013 :  

Heritance Kandalama, Kandalama: A bit of a challenge keeping geckos out of room.

Langdale by Amaya, Radalla: Good location, very nice view. No proper access road to hotel.

-SS – Dubai, UAE

October 16, 2013 : I requested suggestions for the itinerary but received none. Bernard [driver/guide] was extremely helpful and interacted well with the kids. He showed great enthusiasm and we were all greatly impressed with his friendliness and local knowledge. Bernard is a very careful and safe driver, I will definitely recommend him to others.

-SK – Dubai, UAE

October 16, 2013 : Booked very late – pleased that all our requirements were catered for by Ayanthi [consultant]. Shane [driver/guide] went above and beyond to ensure our trip was enjoyable and comfortable. He made sure we got the most out of our holiday and his command of English was excellent – he was most definitely an asset. Shane’s ‘larger-than-life’ personality suited us perfectly and most of the time we were with him was very entertaining!

The Wallawwa, Kotugoda: Fantastic all-round. Good location for airport. Service, room and food faultless.

Jetwing Vil Uyana, Sigiriya: Nice experience. Good location for Sigiriya. Spacious, well-equipped room, problem with cockroaches.

The Kandy House, Kandy: Delightful old colonial hotel. Beautifully maintained, fantastic service and food.

Theva Residency, Kandy: Lovely modern hotel, superb views. Bare wires on cupboard light gave a nasty shock!

Heritance Tea Factory, Kandapola: Excellent welcome. Innovative! Station master made the railway carriage meal. Food overpriced.

Cinnamon Wild, Yala: Great opportunity to observe wildlife from room.

Fort Printers, Galle Fort: Room lovely and spacious, leaked in storm.

The Fortress, Koggala: Fantastic location, food and drinks overpriced. Spacious, well-equipped room, great ocean views.

Tintagel, Colombo: First-class all the way!

Cooking lesson, Wallawwa: Excellent.

Train journey: Delightful scenery, fairly comfortable seats. Felt very looked-after.

City tour, Galle: Knowledgeable and entertaining tour guide – excellent English a bonus.

Colombo city tour: Mark [tour guide] passionate and knowledgeable about his subject. Very interesting historical and architectural tour.


October 16, 2013 : Discrepancy between itinerary and travel voucher. Consultant did not offer advice on travel times – one room was not needed. Ashok [driver/guide] was excellent. Very knowledgeable and accommodating. Knew great places to stop for lunch.

Jetwing Beach, Negombo: Excellent hotel – highly recommended. Stunning property Cleanliness of room not up to ‘top notch’ standard of hotel.


October 14, 2013 : Initial contact and response to questions a bit slow. Namunu [driver/guide] was good-natured, cheerful, reliable and always had our best interests at heart – our comfort, enjoyment and needs were his priority. He is a good, safe driver and his knowledge of Sri Lanka and its history was very helpful. We had a relaxed, enjoyable time with Namunu as our driver/guide.

Casa Heliconia, Pasyala: Pleasant, peaceful and relaxing stay. Very interesting architecture and décor. Nice village location.

Corberts Rest, Knuckles: A wonderful wilderness experience – very interesting environment, wonderful concept. Fascinating architecture. Basic room, inspiring views. Caring, helpful and enthusiastic staff.

Slightly Chilled Yellow House, Dalhousie: Located close to Adam’s Peak. Clean, neat rooms, problem with hot water in bathroom. Renovations spoiled relaxing atmosphere, nice staff.

Melheim Resort, Haputale: Much better than profile! Stunning location, excellent architecture. First-class service, amazing views.

St Andrews Hotel, Nuwara Eliya: Lovely old style hotel. Good service, convenient location.

Ohiya Bungalow: Wonderful trekking, good guide. Great location. Basic room, good hot water. Enjoyable experience of village life and Sri Lankan history.

Knuckles Range trekking: Wonderful – great local guides and interaction with local people.

Adam’s Peak trek: Challenging. Great early morning sunrise on peak.

Ohiya trekking: Very interesting – variety of forest, cloud, valley, farms, people, wildlife…

Horton Plains trek: Easy. Spectacular, unusual scenery. Lack of wildlife, beautiful plants.


October 13, 2013 : Initial planning a bit slow. Once I mentioned this to Ayanthi [consultant], responses became much quicker. Itinerary very well designed. All hotels meant to be B&Bs, one was not. Krishan [driver/guide] was fantastic – I would happily recommend him.

Ice Bear, Negombo: Room set up for 3, not four. No pool.

St Andrews Hotel, Nuwara Eliya: Didn’t like location or town. Room well-designed.

River Grove, Kandy: Loved the people – felt like staying with family friends. Food fabulous and expensive. Highly recommended – great insight into Sri Lankan life.

Zion View, Ella: A highlight. Loved it! Room well-designed, magnificent views, great food. Helpful and friendly staff.

Thaproban Pavilion Resort, Unawatuna: Enormous room! Not a good place to be in bad weather. Unawatuna bay sheltered and lovely.

The Other Corner, Habarana: Again room for 3, not 4 – staff provided folding bed. No mosquito nets.

World’s End, Horton Plains: Sensational!

Tea Factory: Good. Interesting.

Sigiriya, Polonnaruwa, Dambulla Cave Temple: All good.


October 13, 2013 : Dilhari [consultant] was very efficient and responsive. Bandu [driver/guide] was an excellent companion. He is a very safe driver, very knowledgeable and always helpful. His punctuality is first class, car always clean and tidy.

Sigiriya: First class experience.

-AC – London

October 11, 2013 : Kevin [driver/guide] is a very good driver and a very nice man. He was an enthusiastic participant on game drives and was better at spotting than the spotters! His knowledge of Sri Lankan history is also very good. Kevin is quiet and reserved but when engaged his comments were thoughtful and informative.

The Wallawwa, Kotugoda: Great breakfast.

Leopard Safaris- National Parks: We loved this. Could be more clear this is a basic outdoor company. Great people and service.

Jetwing Vil Uyana, Sigiriya: Fabulous place. Spa access.

The Kandy House, Kandy: Excellent.

Ceylon Tea Trails Castlereagh, Dickoya: Best opportunity to see/learn tea process. Difficult roads.

Grand Uda Walawe Safari Resort: Good hotel for national park. Nice people.

Cinnamon Wild, Yala: Relaxing. Great pool.

Kahanda Kanda, Koggala: Great service, best pool, good gym. Good location near Galle and the coast.

Wilpattu Safari: Beautiful park.

Sigiriya: Great.

Polonnaruwa: Great.

Minneriya Safari: Very nice – loved it.

Ritigala: Off the beaten track – loved it.

Temple of the Tooth, Kandy: Good.

Cultural show, Kandy: Enjoyed.

Train journey – Kandy to Hatton: A little dull.

Tea Factory: A must-do!

Galle fort: Enjoyed.

Uda Walawe Safari: Few elephants, bad local guide, but fun!


October 11, 2013 : Excellent support from Red Dot when I changed holiday plans due to sickness. Ram [driver/guide] was brilliant, very helpful and considerate of ur holiday requirements. We rate him very highly!

Pinnawala Elephant Orphanage: Good but would prefer to go to elephant transit home.

Botanical Gardens: Good.

Temple of the Tooth: Excellent! Unforgettable experience.


October 10, 2013 : Sunil [driver/guide] is a great guy and an excellent driver.

Casa Heliconia, Pasyala: A favourite of the trip.

Coco Tangalla: Another favourite.

White Walk, Unawatuna: Staff and hotel lovely, room needed attention.

City walk: Mark Forbes is brilliant – this was a real highlight.


October 10, 2013 : Initially there were a few errors over itinerary, otherwise service was good. Once communication started, some responses a bit slow. Randu [driver/guide] was excellent. He was always helpful and on hand, drove safely and was responsive to our requests en route. Highly recommended.

Back of Beyond - Dehi Gaha Ela, Sigiriya: Overall a good experience.

Rangala House, Bobebilla: Superb.

Elephant safari: Driver and guide had very poor English.

Historical visits: Excellent.


October 08, 2013 : Booking was good overall, but some questions I asked were not answered. Mileage wasn’t explained very well. Suma [driver/guide] was helpful throughout. His English was excellent and he is an encyclopedia on the history of Sri Lanka. He provided good advice and took us to non-touristy places, such as a school.

Goldi Sands, Negombo: Air-con didn’t work properly.

Excursions: All excursions were good.


October 07, 2013 : Chandra [driver/guide] helped make our holiday the wonderful experience it was. He informed us of his religion with passion but without preaching and gave us helpful advice. He went above and beyond and always had a funny story. He was extremely professional, yet friendly and exceeded our expectations.

Clove Villa, Kandy: Best service of our stay, would recommend to anyone. No alcohol licence.

Kelburne Mountain View Cottages, Haputale: Overall experience great, added variety to accommodation on our trip. Views amazing.

-DS – London, UK

October 05, 2013 : Struggled to pay online. All other aspects of booking process extremely good. Ervin [driver/guide] has been fantastic – not sure how he manages to maintain his composure on the crazy roads! Extremely customer-focused, highly knowledgeable and attentive to our every need. We look forward to returning.

Jetwing Vil Uyana, Sigiriya: All great, no issues. Fantastic food.

The Kandy House, Kandy: Lovely setting. Minor issue with temperature of shower was swiftly dealt with. Road access a pain!

Ceylon Tea Trails Castlereagh, Dickoya: Can’t fault location or service. Fabulous.

CASA Colombo, Colombo: No view from room, noisy.

The Wallawwa, Kotugoda: Perfect hotel to end the holiday. Best massage.

Sigiriya: Ervin arranged a good guide. Stunning location.

Polonnaruwa: Fascinating day.

Minneriya National Park: Unique and very memorable.

Tea Factory tour: Excellent – Andrew Taylor is so enthusiastic and such a character!

City walk: Enjoyable and interesting tour.

-NJ – UK

October 05, 2013 : More information on tipping, clothing requirements at sites and hotel substitutions would be helpful. Our driver/guide was very friendly, we felt at ease straight away and he was always concerned about our enjoyment. He was flexible, willing to accommodate requests and took care of everything so our holiday was stress free. He gave useful advice on tipping and local customs etc. and quickly became aware of our preferences and needs.

Melheim Resort, Haputale: Beautiful setting, very peaceful.

Heritance Tea Factory, Kandapola: Original building, wonderful staff and excellent service. Rooms not as stylish as communal areas.

Clove Villa, Kandy: Lovely interior design. Staff went to purchase beers elsewhere for us – service above and beyond expectations.

Cinnamon Lodge, Habarana: Lovely pool and lake – great location.

World’s End, Horton Plains: Great views.

Minneriya Safari: Brilliant, great guide. Very interesting.

Dambulla Cave Temples: Very interesting – more climbing than expected.

Anuradhapura: Very interesting site.

Sigiriya: Highlight – well worth the climb.

-SA – UK

October 04, 2013 : Very good service, especially for a last minute trip. Sarath [driver/guide] was a great help – he made the trip easy, allowing us to focus on seeing the country.

The Kandy House, Kandy: Favourite service, outstanding food, very comfortable room. A peaceful hotel. Great wifi.

Heritance Kandalama, Kandalama: Lunch very good, dinner buffet not so good. Enjoyed the views and monkeys. Noise of restaurant can be heard in rooms 501-504.

Cinnamon Grand, Colombo: Room bed hard, wifi didn’t work. Dinner delicious.

Pinnawala Elephant Orphanage: Enjoyed touching baby elephants and seeing them in the river.

Temple of the Tooth: Worth seeing, good history. Need an English guide.

Tea Plantations: Liked seeing the tea fields and how it is dried, but drove two hours for a half hour tour. Would suggest staying overnight for a more in-depth experience.

Minneriya National Park: Evening safari – enjoyed seeing elephants in natural setting. Road rough in viewing area.

Dambulla Cave Temple: Worth the moderate climb – inspiring and enjoyable.

-NR – Dubai

October 04, 2013 : Michael [consultant] was absolutely fabulous, not only during booking but throughout our trip. Very professional. We would highly recommend Luxman [driver/guide] to anybody. He is kind, courteous, charming and totally efficient – a lovely, genuine person! If we ever come back, we will request him. A perfect guide with a wonderful sense of humour, he went above and beyond.

Sigiriya: Amazing!

Safari: Lovely! So beautiful.

Temple of the Tooth, Kandy: Such a beautiful temple! Highlight.

-LO – Australia

October 03, 2013 : Lahiru [consultant] has done a wonderful job. Her selection of hotels has been fabulous. She put up with my questions and changes and was always willing to accommodate my wishes. At all times, Thissa [driver/guide] was courteous, polite, helpful, friendly and patient. He was very informative, very protective of us and attended to our requests whenever possible. He was always punctual and professional and his driving is excellent.

Galle Face Hotel, Colombo: Great! Exceptional service and care.

Victoria Golf Chalets, Kandy: Food and service exceptional. Idyllic.

Kalus Hideaway, Uda Walawe: Great rooms. Unbelievably good massage

Stonyhurst, Nuwara Eliya: Beautiful, beautiful, beautiful.

Wild Grass Nature Resort, Sigiriya: Tranquil. Great food, friendly staff

Galle Fort: Great.

Uda Walawe: Excellent – highly recommended.

Tea Factory: Okay.

Temple of the Tooth: Excellent.

Dambulla Cave Temple: Excellent.

Sigiriya Rock: Excellent.

Train journey – Nuwara Eliya to Kandy: Fabulous.


October 03, 2013 : Great service from time of enquiry to the end of our trip from Ayanthi [consultant]. Very impressed with speed, efficiency and flexibility in meeting our requests. Sunil [driver/guide] was great, we felt very safe with him driving. He is lovely so we enjoyed his company too.

Casa Heliconia, Pasyala: Loved it. Fantastic room, amazing food, great staff.

Back of Beyond - Pidurangala: Great location, lovely staff.

Serendip Stone Bungalow, Kandy: Loved the house, setting and room. Food delicious, friendly staff.

Melheim Resort, Haputale: Great views, friendly staff.

Coco Tangalla: Amazing!

Sigiriya: Excellent.

Polonnaruwa: Interesting and fascinating.

Minneriya National Park: Loved seeing all the elephants.

World’s End, Horton Plains: Great walk, stunning views.

Train journey – Kandy to Haputale: Great views – second class just as good as observation carriage.

-SC – Melbourne, Australia

October 02, 2013 : Senarath [driver/guide] was knowledgeable about everywhere we visited, acting as a great guide and giving good advice. He was very flexible to our wishes and helped to alter our plans. We have had a fantastic trip – Sri Lanka has exceeded our expectations and Senarath contributed hugely to the enjoyment of our trip.

Heritance Kandalama, Kandalama: Good location for Sigiriya, Dambulla and Polonnaruwa.

Kandy Cottage, Kandy: Very authentic, manager very friendly and helpful. Slightly out of Kandy – nice quiet location.

Zion View, Ella: Amazing food, good views.

Kalus Hideaway, Uda Walawe: Unexpected gem! Particularly friendly and helpful staff, lovely surroundings.

Seagreen Guesthouse, Galle Fort: Breakfast great, nice rooms inside the fort.

Nugasewana Eden, Tangalle: Lovely guesthouse. Fantastic service, friendly staff. Located on Tangalle beach. Not a Red Dot option.

Sigiriya: Good.

Elephant ride: Good.

Polonnaruwa: Bicycles are an enjoyable way to see the site.

Train journey – Kandy to Ella: Beautiful views.

Little Adam’s Peak, Ella Rock: Both worth it for the views!


September 30, 2013 :  

Heritance Kandalama, Kandalama: Dinner ordinary, breakfast good. Beautiful location, lovely staff, lovely hotel. Good first hotel – wouldn’t want it to be our last.

Cinnamon Lodge, Habarana: Beautiful hotel. Delicious dinner, helpful staff. Picturesque, nice pool.

Hill Club, Nuwara Eliya: High service culture not matched in infrastructure and quality of food. Staff slightly over-attentive.

Aaloka Villa, Kahandamodara: Most impressive experience we’ve ever had. Food amazing, staff couldn’t be more helpful.

Heritage Habarana, Habarana: Only food available was breakfast. Water pressure too poor to shower. Lovely staff.

The Wallawwa, Kotugoda: Profile doesn’t do it justice, one of the best hotels we’ve ever stayed in. Helpful, attentive, easy-going staff, great food and wine list, lovely massage. Best shower. I’d recommend ending here so you finish on a high!

Sigiriya: Okay.

Train ride: Interesting.

World’s End, Horton Plains: Beautiful.

Tea Factory: Great guide, really interesting.

-MB – UK

September 30, 2013 : More detail could have been provided in regards to journey times during booking process – we had to ask for the distances between each of the places. Seelan [driver/guide] was extremely professional and there for us throughout. His knowledge was excellent and we were extremely happy with him. Highly recommend. Upul [driver/guide] was courteous and punctual.

Club Villa, Bentota: Beautiful place.

Rainforest Eco Lodge, Deniyaya: Very different. Amazing service, lodges are quiet, clean and comfortable.

Master Campers, Wildlife Parks: Loved this. Staff were excellent, working hard to make our stay fantastic. Excellent food, brilliant atmosphere. Highlight of my trip.

Melheim Resort, Haputale: Beautiful location, friendly staff, lovely rooms. Amazing views.

Slightly Chilled Yellow House, Dalhousie: Did everything it said it would – great atmosphere, brilliant for Adam’s Peak. Food good.

Borderlands, Kitulgala: Loved this! Brilliant service, really friendly staff, great activities. Beautiful location. Again a highlight of our trip.

Jetwing Vil Uyana, Sigiriya: Reception staff hostile. Rooms gorgeous, Such a treat with the pool! Quiet and relaxing.

-LF – London, UK

September 29, 2013 :  

Cinnamon Grand, Colombo: Rooms do not allow two extra beds (which we needed for our children), but they gave us an additional room which was good.

-PS – Singapore

September 29, 2013 : Bernard [driver/guide] was a great, super-safe driver and is knowledgeable and fun. We loved him! Minivan was comfortable and clean.

Nuwara Eliya: Lovely and beautiful.

Sigiriya: Awesome! Our favourite excursion.

Minneriya gathering: Amazing!

Galle: Beautiful town.

-PT – Singapore

September 29, 2013 : Dirk [consultant] had excellent flexibility on the agenda and gave very good suggestions. Punchi [driver/guide] is excellent, careful and very considerate. He accommodated all our additional requests quickly and easily and was very informative. A joy to travel with.

Jetwing Beach, Negombo: Hotel buildings and layout excellent. Service superb throughout, too much hassle from sellers on the beach. Fantastic bathroom. Definitely deserves its five-star rating.

Mud House, Anamaduwa: Real adventure, loved the eco set-up. Lots of flies. Great cycle rides to local temple and lake. Delicious food, wonderful staff.

Cinnamon Lodge, Habarana: Beautiful buildings and location. Room slightly unclean. Mixed level of service, especially at reception – not well-manned. Free-reign given to the monkeys was tricky. Wonderful swimming pool and bars.

Nilaveli Beach Hotel, Nilaveli: Beautiful surroundings, clean and spacious room. Lovely, laid-back atmosphere. Restaurant staff a bit standoffish. Overall very good value for money. Great snorkelling off Pigeon Island.

Amaya Hills, Kandy: Words cannot describe just how good this hotel is. Superbly combines ancient Kandian charm with modern facilities. Loved location and atmosphere, particularly music at dinner. Favourite hotel of the trip.

CASA Colombo, Colombo: Beautiful building, decoration a bit overblown. Fun for one night, would be annoying for longer.

Temple of the Tooth: Interesting and well-presented.

Tea Factory: A bit disappointing. Factory itself was interesting but guide perfunctory at best and asked for a tip. Tea not that tasty either!

Sigiriya: Unmissable. Highlight of our trip.

Elephant safari: Wonderful trip, great driver. Saw a phenomenal number of elephants!

Anuradhapura: Very interesting – well worth a trip.

Pigeon Island: Perfect for a lazy day at Nilaveli, not expensive. Highly recommended, great variety of fish.

Spice Garden: Very interesting and not pushy.

-MS – London, UK

September 28, 2013 : Priya [driver/guide] was lovely, very knowledgeable and easy to talk to. Very good at explaining everything, guides he organised for us were good too. Driving was excellent, he was always very well turned-out. We had complete trust in him.

The Wallawwa, Kotugoda: A lovely welcome to Sri Lanka.

Ulagalla Resort, Anuradhapura: Fantastic hotel.

The Kandy House, Kandy: Lovely.

Ceylon Tea Trails Castlereagh, Dickoya: Very luxurious. Lovely spot, access road bumpy and poorly maintained.

Coco Tangalla: Unsatisfactory room unhygienic bathroom.

The Last House, Tangalle: Again, a fabulous place – very special.

Excursions: All excursions were very good.

-BM – UK

September 28, 2013 : Naren [consultant] was very helpful, recommending possible routes and experiences. Website best I have seen in terms of information on Sri Lanka. Sujith [driver/guide] was a fundamental part of our wonderful time in Sri Lanka. He was incredibly professional at all times but still created a warm and friendly atmosphere. His knowledge of the country was incredible – he always explained local traditions and customs in an informative yet relaxed manner. Sujith’s ability to hold conversation about a wide variety of subjects ensured we had lots to talk about and we were always comfortable in his company. He was punctual, flexible and we have no hesitation in recommending him to any of our friends.

Lake Lodge - Colombo: Great Sri Lankan breakfast, good cocktails. Great location, pleasing layout. Service inconsistent. TV didn’t work, window handle broken, great internet connection.

Chaaya Village, Habarana: Lovely grounds and pool, good room and housekeeping. Food expensive compared to other hotels. A la carte menu lacking, buffet good quality.

Suisse Hotel, Kandy: Great location and pool. Room in poor condition, bathroom in particular needed work. No wifi in room. Communal area just outside room meant it could be loud at night.

Zion View, Ella: Food outstanding. Hammocks great to relax in, views amazing. More ‘power-points’ needed in room. No safe in room. Mosquito net too small for bed.

Thaproban, Unawatuna: Dinner outstanding, breakfast mediocre. Excellent service – we were well looked after. No safe in room.

Ayubowan Guesthouse, Negombo: Lovely grounds, beautiful house. Couple friendly with us, felt they were rude to Sujith. Vast, good value mini bar. Great breakfast.

Sigiriya: Excellent excursion.

Polonnaruwa: Really enjoyed learning about the history.

Minneriya Safari: Brilliant excursion, possibly highlight of trip. Guide had great knowledge, spotted lots of wildlife. Jeep seen better days.

Dambulla Cave Temples: Really interesting.

-RA – UK

September 27, 2013 : Charmaine [consultant] was very helpful throughout the process. Even though I changed my mind about things many times, she was nothing but helpful and informative. Great customer service! Hasantha [driver/guide] was absolutely brilliant! So impressed, would highly recommend. Helpful, friendly, couldn’t do enough for us. His knowledge was highly impressive. He helped us see and do everything we wanted and found the best way to do it. He also made extra suggestions and was accommodating when we wanted to stop. He made our trip the best we could ask for.

Sigiriya Village, Sigiriya: Food sometimes cold/wrong. Restaurant service poor.

Queens Hotel, Kandy: Couldn’t fault service or food – would highly recommend.

Flower Garden, Unawatuna: Breakfast brilliant! Disappointing to discover our driver’s accommodation was so poor he ended up staying elsewhere.

-MD – UK

September 25, 2013 : More advice on places we should/shouldn’t visit depending on weather/season/time/budget would have been helpful. Overall pleased with booking process. Sumanadasa [driver/guide] has been amazing from start to finish. Helpful, forthcoming with information, very punctual and generous, he has made our holiday effortless and so that much more enjoyable. We can’t thank him enough!

Sigiriya Village, Sigiriya: Fantastic people and service. Food choice was good.

Mountain Heavens, Ella: Only beer to drink and it was not cold! Food lacked presentation and quality – it was okay. Incredible views and lovely room made up for it.

Pinnawala Elephant Orphanage: Okay. Quite brief.

Sigiriya: Great views and climb.

Minneriya National Park: Amazing to see so many elephants up close. Driver and guide knowledgeable and helpful.

-CP – UK

September 25, 2013 : Consultants always very courteous and responsive. Overall very pleased – thank you for an amazing trip! If I could give higher marks for Ram [driver/guide] I would. In each aspect he was truly exceptional – always punctual, safe, happy and very reliable. He kept the car spotless and had endless knowledge about all aspects of the country. In the – very rare! – instance he didn’t know an answer, he went out of his way to find it out. We felt very lucky to have him as part of our trip, it would not have been the same without him.

Back of Beyond - Pidurangala: Food and service in particular was excellent! Very beautiful place, staff very caring.

Clove Villa, Kandy: Comfortable place, staff eager to help. Only complaint, maybe lacking some character. Very nice though.

Zion View, Ella: Loved the views. Food exceptional.

Grand Uda Walawe Safari Resort: Liked the pool. Buffet – staggering variety, not the same quality as other hotels, still delicious. All around very happy. Beautiful surroundings.

Coco Bay, Unawatuna: Felt completely pampered, loved the private beach. Service and food best of trip. Amazing attention to detail, loved staying here.

Villa Araliya, Negombo: Cute, cosy place, homely feel. Animals were sweet.

Sigiriya: Absolutely loved it! How could you not?!

Polonnaruwa: Amazing.

Dambulla Cave Temple: So beautiful – loved it!

Train journey – Kandy to Ella: Train was late and broke down. Suspect if it wasn’t for this it would have been beautiful and taken half the time.

Uda Walawe Safari: Beautiful park – saw tons of wildlife.


September 22, 2013 : Ananda [driver/guide] was excellent. Car always clean and tidy. He was always friendly and courteous and was very knowledgeable. We appreciated his advice and help in avoiding tourist traps.

The Wallawwa, Kotugoda: Delicious food.

Jetwing Vil Uyana, Sigiriya: Prices quoted were before taxes, which was misleading. Lovely setting.

Clove Villa, Kandy: Umbrella disappeared from porch. Staff hovered during dinner.

Ceylon Tea Trails Summerville, Dickoya: Wonderful service and good food. Setting perfect, even in rain.

The Last House, Tangalle: Isolated, but lovely setting.

Aditya, Rathgama: Expensive! Isolated – difficult to leave, little to do in bad weather. Not a brilliant food selection for vegetarians. Great room.

-E – Kent, UK

September 22, 2013 : Very prompt response. Flexible in building an itinerary for us. Shane [driver/guide] is very friendly and went out of his way to help us get the most out of our trip, even recommending extra excursions.

Colombo city walk: Excellent – Mark was a brilliant guide.

Minneriya safari: Amazing to be able to see so many elephants so close.

-ST – London, UK

September 21, 2013 : It was quite difficult booking over the internet but Lahiru [consultant] was very patient and helpful. Lahuri [driver/guide] was most helpful and knowledgeable about sites. Great sense of humour – helped me physically at sites, like Dambulla Cave Temples. Very good driver.

Galle Face Hotel, Colombo: Excellent.

Kassapa Lions Rock, Didgampathaha: No power during the night – needed a torch to find the toilet, none available.

Clove Villa, Kandy: Didn’t know that it had no wine available

Dambulla Cave Temple: Very difficult for the old/infirm Had a wonderful time.

Sigiriya Rock: Excellent – some insight into the climb would have been good.

Kandian dance: Colourful and a good taste of Sri Lankan culture.

Galle Fort: Great.


September 21, 2013 : We should have been told Yala was shut – it was on our itinerary and yet apparently it being closed at this time of year is almost a certainty. Kamal [driver/guide] made our journeys (and indeed whole holiday) very enjoyable. He was attentive, patient and helpful.

Galkadawala, Habarana: Not a bungalow – described incorrectly. Should not be offered on a B&B basis – nowhere else to eat! Poor location. Sri Lankan curry for breakfast.

Avian Breeze, Nuwara Eliya: Second night set menu was not nice.

Hibiscus Garden, Tissamaharama: Helpful staff, nice pool and room. Allowed us to watch TV in the lobby. Breakfast could have been better.

Sun n Sea, Unawatuna: Room had shutters for doors. Sound of nearby party kept us awake until 5:30am. Bedding unclean and stain upon arrival, but when we asked they changed them. Nice beach and breakfast.

Citrus, Hikkaduwa: Room filthy, was cleaned after we complained. TV had been removed – we had to ask for it to be brought back. Good breakfast buffet, dinner expensive so we ate elsewhere. Restaurant and pool staff were very nice.

Lake Lodge - Colombo: Room clean and tidy. Great location. Great service and food.

Hotel J: Pleased with this place. Breakfast very poor quality.

-SF – UK

September 20, 2013 : I submitted an enquiry and received no response. After one week I sent an additional enquiry and after that the response time was excellent. We received a complementary dinner during our stay for never receiving an initial response, which was a nice touch. Dushan [driver/guide] was always punctual and is very knowledgeable. Dushan maintained appropriate speeds on the dangerous roads and the vehicle was very nice and clean.

Sigiriya Rock: Amazing.

Dambulla Cave Temple: Good.

Temple of the Tooth: Good.

Pinnawala Elephant Orphanage: Good.

Minneriya National Park: Amazing.

-MG – New York, USA

September 20, 2013 : Aravinda [driver/guide] enabled us to learn about and enjoy Sri Lanka with great ease. He has been a delight and made our trip so enjoyable. He is charming, very informative and was there to help and give advice when needed.

The Kandy House, Kandy: Great

Heritance Kandalama, Kandalama: Fabulous location. A bit out-dated and aging.

Deer Park Hotel, Giritale: Our 'house' in the middle of being rebuilt. Bathroom dated, rooms rather tired. Food and service okay.

Jungle Beach, Kuchchaveli: Great.

Stonyhurst, Nuwara Eliya: John is lovely!

-SM – London, UK

September 20, 2013 : Detailed itinerary had been compiled but not given to driver – caused confusion at the beginning of the trip. Ashok [driver/guide] always tried his best to please us and always arranged the best places to see. He managed our time perfectly without making us feel rushed.

The Wallawwa, Kotugoda: The best curd and jiggery. Best selection of teas.

Jetwing Vil Uyana, Sigiriya: Most beautiful pool.

Cinnamon Citadel, Kandy: Best bread.

Heritance Tea Factory, Kandapola: Best waffles and great view. Buffet satisfactory. We were upgraded.

98 Acres Resort, Ella: Best view.

Jetwing Beach, Negombo: Only place where we had chocolates after a good meal!

Sigiriya: Local guide very knowledgeable, however asked for an over-large trip at the end. Should not miss.

Anuradhapura: Fantastic doing this visit by bike – you do not have to be sporty. Enjoyed both temples and scenery.

Minneriya Safari: We could not stop watching the elephants!

Dambulla Cave Temple: No words. Just amazing – most beautiful Buddhas we’ve ever seen!

World’s End, Horton Plains: Worth waking up so early!

Botanical Gardens: Great!

Train to Ella: Should not miss.

Village safari, Pinnawala Elephant Orphanage: Very interesting.

Adam’s Peak and Tea Plantations: Very interesting.

Mihintale, Elephant ride: Good.

Temple of the Tooth, Bundala National Park: Good.

-IH – Belgium

September 19, 2013 : Information provided could have been more detailed, for example in regards to the driver – what tip is expected and how much he is able to do. We cannot recommend Namunu [driver/guide] more highly. He gave above and beyond our expectations and enhanced our experience enormously with his intimate knowledge of Buddhist ceremonies and offering times. His flexibility, friendliness, knowledge and diligence were exemplary.

The Wallawwa, Kotugoda: Nothing but the hotel’s amenities in the area. Beautiful place, close to airport. Some severe courtyards.

Jetwing Vil Uyana, Sigiriya: Absolutely stunning in setting, beauty and value. Beyond expectations – awesome. Very hard beds.

Ellerton, Kandy: Road up to it long and nightmarish. Very friendly, homely place. Special atmosphere, historical ambience.

Ceylon Tea Trails Tientsin, Dickoya: Again beyond expectations. Great atmosphere. Liked the non-electronic approach, in keeping with era. Full board was amazing.

Master Campers, Wildlife Parks: Absolutely wonderful, unique location. Level of comfort and food you’d expect in a National Park – which is part of its charm. Not luxury. Roy brilliant with birds.

Aditya, Rathgama: Does the beach resort well. Drinks pricey, food occasionally disappointing. Lovely architecture. Perfectly positioned for Galle and Hikkadawa.

Ceilao Villas Colombo: Interesting and different. Staff couldn’t be more helpful! Breakfast poor, poor atmosphere in dining area. Relatively central for Colombo, good value.

Village Safari: We added this – was superb. Great home-cooked meal at the end, loved the boat trip.

Colombo city walk: Excellent. Mark [guide] is an expert in architecture, history and the area. Great communicator too.

-RT – Australia

September 17, 2013 :  

Leopard Safaris - Knuckles: Better lighting would improve tent.

-PB – India

September 16, 2013 : Jonah [consultant] was excellent from day one. Before the holiday we were apprehensive about having one driver for the whole fortnight, but we could not be more pleased with our experience with Ganini [driver/guide]. He has an infectious enthusiasm and energy, is very engaging and has a real pride in his work and profession. Excellent.

Governors Mansion, Dickoya: Wonderful place to start the holiday. Staff very helpful with all the activities.

Theva Residency, Kandy: Best breakfast. Disappointing dinner in comparison, quite expensive. No hot water – staff spent next day fixing it but lukewarm at best!

Jetwing Vil Uyana, Sigiriya: Some staff had excellent English, others did not. Excellent to be so near Sigiriya. Beautiful setting, delicious food.

Uga Bay, Pasekudah: Beautiful hotel, clean beach. Staff friendly, service quite slow in restaurant.

CASA Colombo, Colombo: Wonderful hotel, brilliant service from attentive and helpful staff. Best spa of the trip. Sri Lankan lunch tasted authentic and was reasonably priced.

Frangipani Tree, Thalpe: Best hotel. Beautiful rooms, lovely pool, welcoming staff – nothing was too much trouble.

-AW – Edinburgh, UK

September 16, 2013 : Sanjeewa [driver/guide] was very polite, may need more training on courtesy.

Grand Hotel, Nuwara Eliya: Good standard hotel and services. Room and bathroom not to hotel standard.

Cinnamon Citadel, Kandy: Nice atmosphere.

Green Paradise, Dambulla: Far from everything, no choice of food.

The Kingsbury Colombo, Colombo: Excellent hotel, reception staff not to hotel standard


September 16, 2013 : Jonah [consultant] was extremely helpful. She responded quickly to requests and was flexible when we made changes. We are grateful for her help and efficiency. We would use Red Dot again and will recommend to friends. William and Seelan [driver/guides] were both excellent. William helped locate a school we wanted to visit. Seelan taught us a great deal about Sri Lanka and its history. He was very accommodating, negotiating entry for events and stopping when we needed too etc. We all enjoyed his company and our discussions.

Era Beach, Thalpe: A marvellous experience! Lovely hotel, beautiful setting, unique interior. Lovely local staff. Would definitely go again and recommend to friends.

Ceylon Tea Trails Summerville, Dickoya: Fulfilled our expectations. Food excellent, staff helpful and obliging. Would revisit.

The Kandy House, Kandy: Stunning and unusual building, wonderful garden. Located quite far out of Kandy. Would recommend. Limited wifi.

Ceilao Villas Colombo: Very different building. Enjoyed pools, architecture and rooms. Air-con leaked and showers sometimes cold. Unclear regarding meal times and laundry etc.

Spice Garden: Very informative guide. Interesting to identify plants and learn medical usage.

Cultural evening, Kandy: Enjoyed the music, dancing and fire-walking.

Sigiriya: Our driver was a great guide, informing us of the history and helping with the climb.

Elephant ‘gathering’ Minneriya: Unforgettable experience. Amazing to see the 200 plus elephants coming out of the jungle to meet at the lake. One of our highlights.

-MG – UK

September 15, 2013 : We appreciated Lahiru’s [consultant] knowledge. Wijekoon [driver/guide] is a very good driver. Sarath [driver/guide] was wonderful! He is a genuine, lovely man, very knowledgeable and helpful and an excellent driver. He was flexible and punctual throughout the trip and it was great to have his company.

Chaaya Tranz, Hikkaduwa: Only criticism: noisy wedding party which caused disturbance until 3am.

Earls Regency, Kandy: Excellent quality hotel, very good food and service. We recommend this place.

Cinnamon Lodge, Habarana: Outdoor buffet means some flies on food. Again disturbed by a late night local party.

CASA Colombo, Colombo: Very modern, a bit ‘gimmicky’ for us. Service not as good as other hotels.

Temple of the Tooth: A fascinating day. Lovely guide but rushed us round.

Cultural Show: Good value. British would class as amateur.

Sigiriya Rock: An amazing trip! Very concerned about hornets nests. Climb was a wonderful experience.

Dambulla Cave Temple: Very interesting and special place.

Polonnaruwa: A great tour by Sarath.

Minneriya National Park: Highlight of our trip! Fabulous day. Lovely to share it with Sarath, he was so excited!

-MC – UK

September 15, 2013 : Shane [driver/guide] is excellent. Having him with us was a delightful bonus for our trip. He has excellent local knowledge and had great suggestions for extra trips. He has a great rapport with his clients, taking the time to get to know them and ensures your Sri Lankan experience is all you want and more.

Heritance Kandalama, Kandalama: Excellent location and views.

Clove Villa, Kandy: Lovely room, friendly staff. Needs work on food.

98 Acres Resort, Ella: Overall service not as good as other places we stayed. One employee in particular friendly and very attentive.

Master Campers, Wildlife Parks: Master campers team absolutely excellent. One of the highlights of our trip.

Fort Printers, Galle Fort: Beautiful room, lovely staff.

Millenium Elephant Foundation: Good.

Cultural Show: Great guides at Polonnaruwa and Sigiriya.

Dambulla Cave Temple: Very good.

Minneriya Safari: Great.

-AM – London, UK

September 15, 2013 : Very good service and advice from Lahiru [consultant] throughout booking process. Richard [driver/guide] was absolutely brilliant, couldn’t recommend him too highly. Wonderful with children.

The Wallawwa, Kotugoda: Lovely room and hotel – would highly recommend.

Cinnamon Lodge, Habarana: Very good.

Clove Villa, Kandy: Wonderful place, environment and staff excellent. Would highly recommend.

Kelburne Mountain View Cottages, Haputale: Fantastic – would have loved an extra day.

Master Campers, Wildlife Parks: Amazing – highly recommend.

-SR – Australia

September 15, 2013 : Herman [driver/guide] is an excellent driver. He is courteous, considerate, helpful and very professional. It was great spending time with him and getting to know more about beautiful and amazing Sri Lanka.

-EW – Israel

September 14, 2013 : Jonah [consultant] responded to requests for changes to our itinerary quickly and efficiently. Luxman [driver/guide] was excellent. He was always punctual, drove safely and has a comprehensive knowledge of the island, as well as an impressive ability to recognise and spot indigenous birdlife. His manners are exemplary and he was happy to negotiate between us and hotel staff. We highly recommend him and will certainly request his services again if we return to Sri Lanka.

Mount Lavinia Hotel, Mount Lavinia: Lived up to expectations.

Zion View, Ella: Wonderful location – unparalleled views from our veranda. Room simple but more than adequate, staff extremely friendly and helpful. Sri Lankan curries best of the trip.

Why House, Thalpe: Lived up to our expectations – and more. Beautiful, peaceful location, amazing room. Lovely swimming pool, friendly staff. We would love to come back.

Royal Botanical Gardens: Loved this – best botanical garden we have ever been to.

Temple of the Tooth: Enjoyable visit.

Bunduruwagala: Stunningly beautiful rock-cut Buddha figures. Approach crossing small lakes is just as wonderful.

-KH – Oxford, UK

September 14, 2013 : Slightly more information on sites would be helpful. Dilhari [consultant] was excellent. Chandra [driver/guide] was excellent – a great representative of Red Dot. He was very helpful, suggesting additional activities without being pushy. Could not be happier.

Sigiriya Village, Sigiriya: Good hotel.

Cultural triangle sites: Excellent. Great guides by Chandra.

-IJ – London, UK

September 12, 2013 : Wijekoon [driver/guide] has made our time in this beautiful country all the better. He is very knowledgeable, guiding our excursions well and recommending others for us to do on our next trip to Sri Lanka. We wouldn’t hesitate in asking for him again. We have thoroughly enjoyed our time here in Sri Lanka with Wije.

Suisse Hotel, Kandy: Amazing, fresh-cooked food. Lovely hotel.

Avian Breeze, Nuwara Eliya: Food lovely and very expensive, as was the wine. Lovely people.

Priyankara Hotel,Tissamaharama: Really beautiful hotel. Comfy beds, very welcoming staff. Would stay here again.

Fort Bliss, Galle Fort: Great location, lovely staff.

Excursions: We loved every single one of the excursions. Thank you!

-SF – UK

September 09, 2013 : Naren [consultant] responded quickly and efficiently to all queries. Some confusion early on in the trip when our itinerary did not match the driver’s. All drivers drove safely and showed great care for the well-being of their passengers. Tissa [driver/guide] provided us with very good historical information, supplemented on occasion by hiring local guides (all excellent). Everyone appreciated the friendliness and professionalism of the drivers and Mark [guide].

Aanawila, Wilpattu: Highly recommended.

Palpatha, Wilpattu: Highly recommended. Much noise early in the morning.

Palm Garden Village, Anuradhapura: Isolated from town. Limited things to do in ‘down-time’.

Nilaveli Beach Hotel, Nilaveli: Isolated from town. Same as above.

Corberts Rest, Knuckles: Beautiful location, great views. Rooms need refurbishing. Bathroom had a leak, floor permanently wet.

St Andrews Hotel, Nuwara Eliya: One traveller had food poisoning.

Martins Lodge, Sinharaja: Resort has become rundown – needs major refurbishment. Room very poor, great location.

Galle Face Regency, Colombo: Convenient for major attractions in Colombo. Tended to eat out.

Wilpattu Safari: Full day is too long.

Anuradhapura: Good.

Snorkling, Pigeon Island: Okay.

Elephant ruins, Sigiriya: Excellent – a real highlight.

Horton Plains: Good.

Knuckles: Good – beautiful for swimming, lovely waterfalls.

Train to Haputale: Train over two hours late – dark on arrival.

Tea Estate hike: Excellent.

-CR – Australia

September 09, 2013 : Very informative. Great suggestions on length of stay within areas of interest. Dulshan [driver/guide] has been fantastic and extremely helpful, always with a BIG smile. He made the best suggestions throughout the trip and we would recommend him to anyone. We will miss him.

The Wallawwa, Kotugoda: Great hotel to kick-start the holiday.

Palm Garden Village, Anuradhapura: Great location, beautiful gardens.

Jetwing Vil Uyana, Sigiriya: Amazing from the moment we arrived until the moment we left. Great location for cultural triangle.

Ellerton, Kandy: Beautiful hotel, felt like a home. Great views, beautiful room, exceptional service.

Cinnamon Wild, Yala: Great location, beautifully designed. Amazing with all the animals.

Melheim Resort, Haputale: View makes this hotel.

Polonnaruwa: Beautiful.

Sigiriya: This place is amazing.

Dambulla Cave Temple: Good to do on the same day as Sigiriya.

Village tour: Well worth doing.

Elephant Ride: Great when they go into the water – had to do it once, just for the experience.

Tea Factory: Okay. Good tea.

Uda Walawe Safari: Amazing – saw so much wildlife!


September 09, 2013 : Booking was a breeze. Naren [consultant] was very quick to reply to emails, all went very smoothly.

We are all of the opinion that we were very lucky to have Priyankara as our driver/guide. Excellent driver and a fine man, he was always cheerful and considerate.

-RF – Australia

September 09, 2013 :  

Mud House, Anamaduwa: Fantastic, atmospheric, wonderful. Slept in a tree house overlooking a lake, had our own mud house and outdoor bathroom. Swimming and canoeing, cycling, bird-watching – everything here is fabulous. Unmissable.

Chaaya Blu, Uppuveli: Much better hotel than trip advisor reviews suggest. Great location with little bars up the beach. Room 223 has the best view.

Heritance Kandalama, Kandalama: Excellent horse and elephant rides – animals well-kept, guides kind. Great architecture, disappointing service – booking a wake-up call was almost impossible!

Clove Villa, Kandy: Wow! An unexpected gem. Clean and modern with a twist. Charlie is great. Excellent!

Kelburne Mountain View Cottages, Haputale: Wow! Fabulous, spotless heritage accommodation with great views. Atmospheric. Service and food superb, didn’t like the manager. Expensive.

Buckingham Place, Rekawa: Faultless. Perfection. Fabulous food, wonderful host. Loved everything about this place!

Mount Lavinia Hotel, Mount Lavinia: Wonderful views and building, excellent buffet. Reception service cold and unhelpful initially. Superb Sri Lankan food.

Whale Watching: Out of season. No whales, saw dolphins and sharks. Good trip.

Minneriya: Fabulous – couldn’t believe how close we could get to the elephants.

Addisham: Didn’t think much of this at all.

Sigiriya: Lived up to expectations.

Turtles, Rekawa: Long walk at night, worth it.

-MF – Berkshire, UK

September 09, 2013 : Booking process was good. Travel times were a lot out, train ride could have been incorporated better. Overall Ayanthi [consultant] was very helpful, even during the holiday. Sanjeewa [driver/guide] was a good driver and was very helpful, especially with the children.

Horathapola Estate, Horathapola: A great way to start the trip.

Cadjan Earth, Aanamaduwa: Very different (better) when the manager was there.

Weir House, Ulapane: Great place – beautiful! Manager was a bit imposing at times.

Wild Grass Nature Resort, Sigiriya: Fantastic! Great manager and staff, superb food. Beautiful.

Cadjan Wild, Yala: Good place, very well located for Yala National Park. Owner really made our stay fantastic.

Sigiriya: Fantastic. Recommend even with small children.

Minneriya: Fantasic!

Yala Safari: Great.

Pinnawela Elephant Orphanage: Lovely.

Train ride: Good, but could have been better.

-ST – London, UK

September 07, 2013 : Second time using Red Dot – very good experience overall again. Both Lahiru and Chrishan [driver/guides] were excellent – second time I have had the pleasure of being taken round by Chrishan. Local knowledge is amazing – they made the whole holiday a real pleasure.

Casa Heliconia, Pasyala: Simply brilliant, so relaxing. Amazing food and staff.

Ulagalla Resort, Anuradhapura: Almost everything is perfect – food not quite up to the same standard as the other places we stayed.

Clove Villa, Kandy: Very nice guesthouse.

Kelburne Mountain View Cottages, Haputale: Staff here are lovely, looked after us really well.

Galle Fort Hotel, Galle Fort: Perfect hotel, perfect location.

White Walk, Unawatuna: Not the same standard as the other accommodation. Room a little dirty, furnishings old and tired.

Wilpattu Safari: Really good fun. Dense foliage makes it hard to see wildlife.

Anuradhapura: Fascinating excursion.

Sigiriya: Awesome.

Minneriya Safari: Brilliant – lots of elephants in a beautiful setting.

-MW – London, UK

September 07, 2013 : Ayanthi [consultant] was very helpful and efficient throughout booking process.

Wijekoon [driver/guide] was excellent throughout our trip. He was extremely kind, helpful, cautious and knowledgeable – we would highly recommend him to all. Thank you Wije for making our visit to Sri Lanka a most memorable one!


September 06, 2013 : Dilhari’s [consultant] advice during booking process was excellent. Very quick responses. Sunil [driver/guide] was very knowledgeable, polite and kind. It was good that he could be flexible with our itinerary. He was friendly and quickly made us feel at ease.

Avani, Bentota: Lovely hotel, great staff. Room nice, okay breakfast.

Coco Tangalla: Favourite hotel of the trip. Very special place, we would love to go back. Staff great – fantastic food.

Cinnamon Wild, Yala: A little disappointed – very big, staff less friendly than at other hotels. Location great for safari.

98 Acres Resort, Ella: Beautiful location, very peaceful. Staff could be a little more friendly, food needs a little improvement.

Heritance Tea Factory, Kandapola: Very interesting place. Staff very friendly, good food. Room a bit small, not great view.

Cinnamon Lodge, Habarana: Nice hotel, very pretty grounds. Good location for Sigiriya. Friendly staff, spacious room.

Yala Safari: Great, really enjoyed it.

Turtle Hatchery: Great experience.

Sigiriya: Really beautiful and interesting.

Little Adam’s Peak: Nice walk and pretty views.

-AT – London, UK

September 06, 2013 : Dirk [consultant] was very helpful and flexible with our requirements. Sarath [driver/guide] was excellent, reliable, friendly and looked after us really well. He took photographs for us and gave useful advice when we wanted. He was good-humoured and kind and enthusiastic about the sites we visited. He was very well-presented and kept the car spotlessly clean. He helped to make our holiday fantastic.

Goldi Sands, Negombo: Clean, room a good size. Fine for one night.

Heritance Tea Factory, Kandapola: Excellent welcome! Room was fantastic, very friendly staff. Good, expensive food.

Villa Rosa, Kandy: Beautiful location, amazing views. Knowledgeable owner. Excellent food, lovely service.

Heritage Habarana, Habarana: Very unhappy with this hotel. Room had no windows (blocked up), lots of insects. Too noisy to sleep (road/loud air-con). Food awful.

Nilaveli Beach Hotel, Nilaveli: Nice hotel, very clean. Great room – lovely views. No wifi. Very nice staff, food expensive, very isolated.

Jetwing Beach, Negombo: Lovely hotel. Very helpful staff, nice food. Lovely bathroom, nice room refreshments.

Polonnaruwa: Very interesting – not enough information signs.

Minneriya Safari: Excellent experience.

Sigiriya Rock: Beautiful.

-LT – Bristol, UK

September 05, 2013 : Booked at short notice, pleased to have it all organised for us. Some delays in response to confirming our booking in the last week, but understand it was a local holiday period. Charmaine [consultant] helped change our itinerary at the last minute and was very helpful in recommending the Aditya hotel. We are extremely grateful to Sumanadasa [driver/guide] for making our holiday such a success. He was an extremely good guide, very knowledgeable, polite and spoke good English. He was also very helpful, arranging our trips, translating and recommending extra stops. He arranged a cookery class in Habarana which we would recommend.

Sigiriya Village, Sigiriya: Okay. Large room, ‘double bed’ was two singles pushed together. Bathroom basic, food okay. Not much to do at night, well-situated – very close to the rock.

Lavender House, Pussellawa: Very nice, unique hotel. Staff attentive, luxurious rooms, amazing views. Stunning infinity pool. Website does not do it justice! Lack of air-con in rooms downstairs, fan provided. Suspect bed had bed bugs.

Aditya, Rathgama: Truly five-star. Incredible service – not intrusive, always seemed to know what we needed. Huge room, outdoor bathroom amazing. Very good food. Beach dirty. Truly fantastic!

Elephant ride, Habarana: We think Red Dot should support more humane bare-back rides over those which use the damaging ‘howdah’ cage, even if it is slightly more expensive.

Minneriya Safari: Brilliant experience, saw around 100 wild elephants in addition to other wildlife.

Cooking experience, Habarana: Arranged at the last minute with a local family by our guide – a brilliant experience, highly recommend.

Government Elephant Orphanage: Huge number of elephants, brilliant to see them bathing. Would recommend this over Millennium Elephant Orphanage.

Turtle conservation project, Kosgoda: Our favourite activity of the trip. Assisted in releasing baby turtles into the sea – a truly magical experience.

-TC – London, UK

September 04, 2013 :  

Nilaveli Beach Hotel, Nilaveli: Lovely hotel. All extras very expensive (relative to other hotels on trip).

Elephant Ride: Very good.

-AM – London, UK

September 04, 2013 : Chrisnan [driver/guide] great driver, flexible with timings, thought about our children’s needs. More of a driver than a guide – would have been nice to hear more about the country and culture in each region.

The Fortress, Koggala: Loved this hotel. Friendly staff, great with children. Lovely pool, good food. Room fantastic, not too cramped.

Mas Villa, Kotmale: Excellent location, great staff. Food good but poorer quality than at The Fortress. Great suite, amazing views. Manager and chef great, proactive at thinking of activities for the children.

Mount Havana, Gampola: Gardens, location, views and pool wonderful. Room dirty, fan broken. Service very slow, food expensive.

Wild Grass Nature Resort, Sigiriya: Great family villa. Kids loved the space and freedom here, staff looked after them very well.

The Wallawwa, Kotugoda: Mountbatten suite very impressive. Great breakfast and pool.

Galle bike ride: Loved.

Sigiriya: Loved.

Habarana Village: Touristy.

Tea Factory: Touristy.

White-water rafting: A great success.


September 03, 2013 : I made initial contact through the website and didn’t get a reply for ten days – had to make contact by phone to get going. After speaking to Dilhari [consultant] it went well. A change of guide halfway through the trip meant I had to find out details of when we were being picked up at Jungle Beach.

Jetwing Beach, Negombo: Busy at the weekend. Bar a disgrace – long wait, rude staff. Good restaurant staff, great breakfast.

Cinnamon Lodge, Habarana: Monkeys leapt on to our rucksacks. Good bar, best buffet we had. Perfectly good hotel.

Uga Bay, Pasekudah: Infinity pool not quite as good as photos suggest, beach area could be better. Great beach bar, service elsewhere slow. Same music for four days! Overall we liked it.

Jungle Beach, Kuchchaveli: Good food, some problems in kitchen. Beach is great. Enjoyed our stay here.

Ulagalla Resort, Anuradhapura: Knockout, loved this hotel. Pompous owner, everyone and everything else great. Fixed menu. Fabulous hotel.

The Wallawwa, Kotugoda: Poor pool. Best food we had all tour. Great hotel.

Clove Villa, Kandy: Not so much ‘boutique’ as like staying in someone’s house. Immaculate, friendly service.

Temple of the Tooth: Overcrowded, massive disappointment. Long queues.

-RM – London, UK

September 01, 2013 : Richard [driver/guide] is very professional and has an excellent knowledge of Sri Lanka and its wildlife. He speaks very good English and was courteous and polite throughout. Cannot thank him enough or making our journeys so enjoyable.

Uda Walawe Safari Park: Interesting and enjoyable.

-GF – UK

August 31, 2013 : On the whole, we were happy with the booking process. Website very good an informative. Sometimes took a long time to get a response about certain things we were interested in. Prabath [driver/guide] has been an excellent chauffer. He looked after us from the start and clearly wanted us to have a fantastic time in Sri Lanka. He was always prompt, informative and conscious of our needs. He even took us to his house on the last night! He has been excellent and we have had an amazing holiday.

Ayubowan Guesthouse, Negombo: Perfect place to start the trip. Short drive from airport, welcoming, lovely pool.

Galkadawala, Habarana: A tree-house in the forest – beautiful. Bumpy road to get there, worth it. Staff and food great.

Bougainvillea Retreat, Victoria: Great – loved the pool and location. Food excellent, made us of the cinema room. Good proximity to golf course.

St Andrews Hotel, Nuwara Eliya: Stunning location of town and hills, standard hotel. Enjoyed welcome drink of soup. Interesting experience staying in such a ‘British’ establishment.

Coco Tangalla: Beautiful views of the sea – just paradise. Delicious food, especially the breakfasts! Room very comfortable, loved interior decoration. Did not provide a welcome drink for our driver – other places did.

Fort Bliss, Galle Fort: Good location, very pleasant guesthouse. Good breakfast.

-AK – UK

August 31, 2013 : Lahiru [consultant] was very efficient and helpful. Jameldeen [driver/guide] has been marvellous.

Horathapola Estate, Horathapola: Bust curry in three weeks in Sri Lanka.

Jungle Beach, Kuchchaveli: Road noise audible in rooms. Noisy in downstairs rooms (no floor/ceiling soundproof).

Cinnamon Lodge, Habarana: Wonderful swimming pool. Buffet complete bun-fight.

Clove Villa, Kandy: Charlie was great fun and very welcoming.

Borderlands, Kitulgala: Brilliant activities, staff friendly and fun. Showers terrible, camp showing significant signs of wear and tear.

98 Acres Resort, Ella: Best room we stayed in – view absolutely amazing. Cannot recommend staying here highly enough.

Cinnamon Wild, Yala: Ate a la carte – delicious and cheaper than the buffet.

Mangrove Garden, Tangalle: Gorgeous location, really friendly staff. Free kayaking up the lagoon a bonus. A memorable stay.

White Walk, Unawatuna: Bedroom bang on a busy road. Rooms smelt strongly of paint/varnish, lovely view from terrace. Cut off from rest of Unawatuna by beach erosion. Not as good as profile suggests. Slight disappointment.

Lake Lodge - Colombo: Very unfriendly welcome – air of complacency about the management.

-KF – UK

August 31, 2013 : Excellent service from consultant during the booking process.

Nisha [driver/guide] provided us with excellent service. He is very knowledgeable, trustworthy and has good English. He is a safe driver, vehicle was comfortable. Very pleasant experience overall – we highly recommend him.

-RS – London, UK

August 31, 2013 : Charmaine [consultant] was generally good at working with us on an itinerary to meet our needs. Hasantha [driver/guide] was excellent. He recognised our preferences and realised what we wanted very quickly. He was friendly, courteous, helpful and funny, easily sharing his love of Sri Lanka with us – he made us want to come back!

Clove Villa, Kandy: Staff very friendly, service excellent.

Deer Park Hotel, Giritale: No a la carte, buffet was of variable quality.

Chaaya Blu, Uppuveli: Location simply amazing. Beach amazing.

Waters Edge Tisawewa, Anuradhapura: Beds very hard, water kept cutting out in one room.

Palpatha, Wilpattu: Very good, friendly service. Long drive to Wilpattu Park entrance.

Bar Reef Resort, Alankuda: Outstanding service – staff made an effort to remember our names! Litter on beach, very relaxing and beautiful. We enjoyed using the neighbouring facilities. Would definitely come back.

Wilpattu Safari: Very good.

Temple of the Tooth: Hasantha explained it well.

Sigiriya: Spectacular.

Dambulla Cave Temple: Excellent temples and shrines.

-KD – Surrey, UK

August 30, 2013 : Great support and communication throughout from consultants – listened and catered for adjustments easily.
Aravindha [driver/guide] was very punctual and smartly turned-out. He respected our privacy and supplied us with invaluable information, interesting facts and an insight into Sri Lanka. His customer service, driving ability and knowledge is second to none. He is truly an asset to your company.

Dambulla Cave Temple: Truly inspirational and worth-while visit.

White-water rafting: One word – amazing!

Sigiriya: There is a reason it’s a UNESCO site, it’s a fabulous piece of history.

-KW – London, UK

August 30, 2013 : Naren [consultant] was very good at gaging our requirements. Happy to make a couple of changes we suggested and more importantly steered me away from ideas I had with good explanation as to why they weren’t feasible. Cannot fault Wicky [driver/guide]. Always punctual and smiling, very knowledgeable, made sure we were always comfortable and in the right place at the right time. Highly experienced guide.

Aanawila, Wilpattu: Not everyone’s cup of tea, we completely loved it. Food was amazing, safari team excelled themselves from start to finish.

Cinnamon Lodge, Habarana: Lovely hotel, amazing setting. Food options limited if you don’t want buffet food.

Clove Villa, Kandy: Staff were a bit overbearing, room average. Not much atmosphere, nice furniture and fittings. Internet did not work in rooms.

Mas Villa, Kotmale: Wonderful, delightful, exceptional. Wish we had stayed here longer.

Jetwing Beach, Negombo: Good as a transit hotel, would not have wanted to stay more than one night here. Clean room, lots of mosquitos.

Wilpattu National Park: Safari was amazing and fabulous.

Temple of the Tooth: Very interesting and manic. Take socks – avoids burned feet!

-KP – Abu Dhabi, UAE

August 30, 2013 : Dilhari [consultant] was excellent in helping us plan our holiday. Padmasiri [driver/guide] has been a blessing. Having frequently travelled, I can say with ease that he is a gem. His knowledge, courtesy and patience has been remarkable – five star service throughout. We would request service from him and only him for our next trip!

Palm Garden Village, Anuradhapura: Bathroom needs upgrading. Rest was good!

The Lake, Polonnaruwa: Very impressed with this hotel, the staff and the view of the lake! Serenity. I will go again.

Cinnamon Lodge, Habarana: Having stayed here before, I was disappointed this time – bad service from the get-go!

-NN – Dubai, UAE

August 24, 2013 : Tissa was an ideal driver/guide. He was extremely helpful without being intrusive, very knowledgeable and got on well with all members of the group. He always arrived ahead of the scheduled time and was flexible throughout the trip. He is a competent and safe driver and undertook his tasks with good humour. We would recommend him to anyone.

-DB – UK

August 24, 2013 : Booking process more Sri Lankan than European. Four out of six preferred hotels were not available after holiday was planned. If we had known consultants working 9-5 Sri Lankan time we would have emailed early from the UK. Roy’s [driver/guide] whole approach was one of making sure we were having a great holiday. He was focused on keeping us safe and healthy which is very important with children. He has lots of ideas and suggestions which proved good fun.

Jetwing Beach, Negombo: Lovely hotel, kind staff, great pool. Good location on beach and near airport.

Green Paradise, Dambulla: Failed to live up to our expectations. Great pool, good gym, modern room, poor service. Kids bed very uncomfortable. Felt like a transit hotel when facilities suggested much more.

Amaara Sky, Kandy: Food close to fine dining. Staff very friendly and accommodating, room very comfortable. Restaurant was loud. Location quite far from Kandy.

Zion View, Ella: Nice clean guest house. Great views and food. Hammocks good fun, staff discrete yet helpful.

Elephant Reach, Yala: Bathroom smelly – needed airing. Compared to the high standards elsewhere, here felt less clean.

Sigiriya Rock: Highlight of the trip! Children enjoyed it.

Polonnaruwa: Interesting, but not for kids!

Temple of the Tooth: Very atmospheric.

Yala National Park: Saw plenty of wildlife. Format worked well (if a little busy).

-NB – UK

August 24, 2013 : Consultant was very helpful and offered good advice on our requests and what could realistically be achieved, resulting in a very efficient tour with plenty of rest time. All aims of our tour were met. Ashok [driver/guide] found our residential address in suburban Colombo without difficulty. He always arrived early and kept to our schedule, but was excellent at tailoring our itinerary to meet changing needs, allowing us flexibility in the activities we undertook. He was very friendly, a safe driver and kept the vehicle clean.

Sigiriya Village, Sigiriya: Too formal, air-con was a waste of time. Poor flush on toilet, water not readily provided at mealtimes. Staff friendly and caring.

-NM – UK

August 24, 2013 : Bernard [driver/guide] was very helpful and knowledgeable.

-JR – UK

August 24, 2013 : Dilhari [consultant] was very informative and helpful. Ranjith [driver/guide] was the best, always cheerful, friendly and helpful. He looked after us and was very informative with his local knowledge and history of the cultural triangle. He is an excellent driver and always made good suggestions.

Buckingham Place, Rekawa: Beautiful boutique hotel. Stunning beach.

Cultural Triangle: Really enjoyable – going early in the morning was an excellent suggestion from our driver.

Tea Plantation: Beautiful scenery, lots of driving. Fantastic tea.

Yala National Park: Saw three leopards! Great driver and guide.

-DK – UK

August 24, 2013 :  

Palm Garden Village, Anuradhapura: Bathroom needed renovation.

Chaaya Blu, Uppuveli: Room needed cleaning. Service and food could be improved.

Chaaya Village, Habarana: Room needed cleaning. Food could be improved.

Priyankara Hotel,Tissamaharama: Food and service could be improved.

Activities: In general all activities were positive. RedDot could provide more proposals of additional excursions to enrich the itinerary.

-SV – Rome, Italy

August 23, 2013 : Maybe a little more information on tipping would have been helpful. Namunu [driver/guide] was prompt, personable, good humoured and helpful throughout, especially when we needed to access medical service in Galle. Very knowledgeable about Sri Lankan history and culture. Asked us what we wanted to see at all times – he is a credit to RedDot.

Back of Beyond - Pidurangala: Excellent experience.

Cinnamon Citadel, Kandy: Location good for Perahera, but another time we would prefer to be in Kandy itself.

Leopard Safaris- National Parks: A wonderful experience – better than expected.

Fort Printers, Galle Fort: Room lovely and atmospheric. Quirky, electricity unreliable.

St Lachlan Hotel, Negombo: Fine.

Sigiriya: Highlight.

Temple of the Tooth: Excellent, really exotic.

Minneriya National Park: Wonderful.

Yala National Park: Wonderful.

Tea Factory: Enjoyed driving through here.


August 23, 2013 : Shane ][driver/guide] exceeded our expectations and provided an excellent service. He understood our interests and provided some excellent suggestions to compliment the standard itinerary as well as accommodating our requests. His focus on wildlife added significantly to the trip.

Ellerton, Kandy: Far out of Kandy.

Ceylon Tea Trails Norwood, Dickoya: Superb in every respect.

Sigiriya: A highlight – visiting in the afternoon is just right.

Polonnaruwa: Pace of the guide was good – limited time but good experience.

Kandy Perahera: Good seats, unmissable event! Shane’s guidance was invaluable.

Ritigale: Well-organised additional highlight.

Tea Factory: Excellent.

Colombo City Walk: Guide was very informative, friendly and fun.


August 22, 2013 : Excellent, efficient service provided by Dirk [consultant]. I was very happy with his service.

Athula [driver/guide] was excellent, always very punctual and friendly. He gave us great advice and made suggestions as to where we would go. He drove carefully, making sure we were always comfortable – his attention to detail was excellent. I would definitely feel very comfortable with him being our driver again.

-SK – London, UK

August 22, 2013 : Mutuh [driver/guide] has a lot of knowledge about Sri Lanka. We really enjoyed the tour.

Amaara Sky, Kandy: Jacuzzi wasn’t working, disappointing as we required it for a week.

Maalu Maalu Resort & Spa, Pasekudah: Fantastic hotel.

Nilaveli Beach Hotel, Nilaveli: Service was sometimes slow compared to the other hotels. Expensive food, staff very thoughtful and kind.

Lake Lodge Kandalama, Kandalama: Excellent hotel.

Heritance Kandalama, Kandalama: Amazing hotel.

-BM – London, UK

August 22, 2013 :  

Ranna 212, Kahandamodara: Room too dark, too far from village.

Ravanas Secret, Ella: Nice area, long way to next village. Street bad.

Chaaya Village, Habarana: No coffee/tea after 9:15am. Too many people for dinner.

Uga Bay, Pasekudah: No spa.

Ulagalla Resort, Anuradhapura: !!! Full marks!

Lake Lodge - Colombo: No socket in one room.

Excursions: All excursions fine!


August 22, 2013 : Lahiru [driver/guide] was a fantastic guide. He quickly gaged the dynamic of our family and so could tailor the two weeks to suit our interests and wishes. His knowledge and expertise was second to none, making every excursion interesting, informative and fun. He was a very considerate driver and has a good sense of humour, quickly becoming a member of the team.

Victoria, Thalpe: Everything was perfect except bed – very hard! Best chef in Sri Lanka.

Cinnamon Wild, Yala: Enjoyed sitting on the veranda with wildlife around us.

Kelburne Mountain View Cottages, Haputale: Like going back in time – in a good sense!

Yala Safari: Excellent trip.

Minneriya Safari: Highlight of trip.

Kandy Perahera: An amazing spectacle.

Sigiriya: Well worth the climb.

Elephant Ride: Another highlight.

-GC – UK

August 20, 2013 : Priyankara [driver/guide] made our holiday perfect. He took care of every detail and made us feel relaxed and comfortable. He was one of the best parts of our trip.

Cinnamon Grand, Colombo: Excellent choices for dining.

Ulagalla Resort, Anuradhapura: This was our favourite!

Heritance Kandalama, Kandalama: Too big. Inconsistent environmental message. Loved the monkeys! Nice room. Location ‘off the beaten track’ – long drives to sites.

Queens Hotel, Kandy: Excellent location for the Perahera. Mouldy, smelly rooms but quite charming! Loved the jewellery shop in the hotel.

Heritance Tea Factory, Kandapola: Loved the special meal on the train car. Views magnificent.

Jetwing Lighthouse, Galle: Great beach and pools. Close to the fort, had the wild rocks and beach.

Sigiriya, Mihintale, Minneriya, Dambulla: Favourites.

Perahera: Wow!

Galle Fort: Fun!


August 20, 2013 : Priyankara [driver/guide] made our holiday perfect. He took care of every detail and made us feel relaxed and comfortable. He was one of the best parts of our trip.

Galle Fort: Fun!


August 20, 2013 : Priyankara [driver/guide] made our holiday perfect. He took care of every detail and made us feel relaxed and comfortable. He was one of the best parts of our trip.

Perahera: Wow!

Galle Fort: Fun!

Wilpattu Safari: Minneriya safari was better. One would have been sufficient.


August 20, 2013 : Excellent service – couldn’t fault Dirk’s [consultant] efforts. Top class! We were very happy with the service we received from Bandara [driver/guide]. He was always on hand, had an immaculate car and had good knowledge and a great manner. He made suggestions/recommendations but did not push us into things. He was always very smartly dressed and very professional. He bought us bottles of water and king coconuts and seated us in the best seats in restaurants. We will definitely request him again and recommend him and RedDot to others!

Heritance Tea Factory, Kandapola: Lovely, not much to do.

Cinnamon Wild, Yala: Perfect! Great location, unbelievable setting. Great service and food, could stay here for a week.

Stardust Beach Hotel, Arugam Bay: Nice. Relaxed atmosphere, beautiful gardens. Rooms clean and spacious.

Amethyst Resort, Pasikudah: Best value food and drink of any the hotels. Lovely, great character.

Chaaya Blu, Uppuveli: Expensive for what it is. Service at reception and bar good, restaurant poor – very, very slow.

Cinnamon Lodge, Habarana: One of the best a la carte restaurants of the trip. Could stay here for a week.

Earls Regency, Kandy: Good but a bit impersonal – not as much character as some of the others, but still nice.

Polonnaruwa: Excellent!

Dambulla Cave Temple: Very good.

Kandy Perahera: Excellent!

Horton Plains: Good, not great.

Yala National Park: Amazing!


August 19, 2013 : Yashir [driver/guide] was very good, going out of his way to help us and making sure we all enjoyed our holiday. He was very knowledgeable and we definitely recommend him to others.

Uga Bay, Pasekudah: Food varied in quality. Staff still learning, tried very hard to help and please.

Langdale by Amaya, Radalla: Poor food choice, what they had was good. Hotel a little out of the way.

Sigiriya: Excellent.

-SE – UK

August 19, 2013 : Sarath was an excellent driver/guide. He was punctual, flexible and did everything with a smile. He accommodated all our requests and was sensitive to the needs of our children.

The Wallawwa, Kotugoda: Excellent – perfect choice for our first two nights.

Green Paradise, Dambulla: Restaurant staff disorganised and at times rude, food late and cold. Rooms not set up as requested – had to ask for extra beds.

Clove Villa, Kandy: Staff helpful and made us feel very welcome. Food excellent. Issue with beds – had to share with children.

Zion View, Ella: View beautiful, staff helpful. Notch down from other accommodation. Family room small.

Cinnamon Wild, Yala: Great base for safari, lovely pool. Room configurations not as requested, although correct on hotel form.

Auraliya, Thalpe: Fantastic – didn’t want to leave!

Colombo walk: Really informative – enjoyed.

Polonnaruwa, Sigiriya Rock, Dambulla Cave Temple: All great, Sarath got us great guides.

Temple of the Tooth: All great, Sarath got us great guides.

Pinnawala Elephant Orphanage: Very touristy, elephants in chains – not a good look, not as we expected.

Yala safaris: Excellent, exceeded expectations.

-JH – London, UK

August 18, 2013 : Very happy with the service provided by Michael [consultant]. Rapid replies and excellent English.
Neville [driver/guide] really has made our week very special. His knowledge is excellent, driving skills very safe and he made sure we were comfortable throughout the trip. We cannot thank him enough for his honesty, kindness and support. Excellent – he will be our first choice for our next trip!

Sigiriya: Excellent views, great elephant ride.

Kandy activities: All fantastic.

Pinnawala Elephant Orphanage: Excellent.

-LH – Norwich, UK

August 18, 2013 : Two details were missed during booking process – timings of the journeys were incorrect and some of the hotels were quite remote. Couldn’t be happier. Dulshan [driver/guide] has bcome a friend and we look forward to meeting him when he is in London. He arranged a very special evening for our wedding anniversary which was one of the highlights of our trip and took us to see the Perahera! He is a very safe and cautious driver.

Number One Mirissa: Staff very accommodating and friendly. Food very good, nice location. Would recommend this hotel.

Turtle Bay, Kalametiya: Nowhere near Tangalle. Felt trapped, especially as you cannot go in the sea. Great pool and chef.

Cinnamon Wild, Yala: Location and accommodation very good. Service appalling. Overpriced, exploiting location.

Kalus Hideaway, Uda Walawe: Only stayed one night. Seemed okay. Good location for safari.

Melheim Resort, Haputale: Liked this place. Fantastic views, not too far from tea plantation. Food expensive.

Clove Villa, Kandy: Only room without a safe, only place we felt we might need one. Room okay, noise from dining room distracting. Food very limited. Looks better than it actually is.

Ulagalla Resort, Anuradhapura: Stunning – exceed expectations. Very expensive dining, very good staff.

Yala Safari: Very exciting. Reckless driving looking for a leopard resulted in a puncture.

Uda Walawe Safari: Vehicle supplied not road worthy, guide made it round though!

Temple of the Tooth: Very busy, worth the visit.

Anuradhapura: Really enjoyed this. Excellent guide.

Sigiriya: Again, enjoyed – well worth the visit.

Dambulla Cave Temple: Same as above.

-WB – London, UK

August 18, 2013 : Lots of information available on website. Smooth booking process using email and skype. Herman [driver/guide] is top-notch – a role model. His company was highly appreciated.

Palm Garden Village, Anuradhapura: Cockroaches flying out of the air-con. No one answered phone at reception when we called from our room. Elegant décor, beautiful gardens and pool.

The Lake, Polonnaruwa: Idyllic location.

Suisse Hotel, Kandy: Breakfast buffet set up just outside our room. Noise late into the night and early in the morning.

Zion View, Ella: Pity there is no accommodation arrangement for drivers.

-LP – France

August 18, 2013 : In general we were very satisfied with the service provided by our driver/guide.

Mount Lavinia Hotel, Mount Lavinia: Best food! (Buffet).

Jetwing Vil Uyana, Sigiriya: Fantastic room, great veggie burgers.

Aditya, Rathgama: Beautiful room.

Colombo City Walk: Nice overview.

Pinnawela Elephant Orphanage: Well-organised.

Anuradhapura: Great tour.

Sigiriya Rock: Very good tour – we went at the perfect time for climbing.

Dambulla Cave Temple: Very good tour.

Horton Plains: Well-organised.

-AW – Vienna, Austria

August 18, 2013 : We tried to change the last night at Living Heritage and contacted RedDot, outlined the problem and asked them to let us know. They did not. We had to contact them five days later – we are unsure of why it took so long. Wrong flight information was given to our driver. Sumedha [driver/guide] was thoughtful and considerate, flexible and accommodating. He drove very well and had a clear ‘safety first’ approach which we appreciated. We enjoyed being with such an experienced and kind guide.

Amaya Lake, Dambulla: Changed room twice, hotel did their best to accommodate our requirements.

Living Heritage, Koslanda: We were not made aware that the hotel would be using noisy machinery from 8:30-5:30 on weekdays – in a place where tranquillity is essential, this piece of information should have been communicated to hotel guests in advance.


August 18, 2013 : Dirk [consultant] was helpful, adapting our itinerary to fit what we wanted to do. Sanjeewa [driver/guide] looked after us very well, making sure we got good seats at restaurants and had good guides and vehicles on safaris. He was very helpful and always punctual.

Cinnamon Citadel, Kandy: We had to ask four times and argue with staff before an extra bed was put in to our triple room.

Mas Villa, Kotmale: Very good – fantastic food and service.

Rafters Retreat, Kitulgala: Very poor accommodation. Room dirty and extremely basic.

Cinnamon Wild, Yala: Fantastic location, food not so good.

Apa Villa, Thalpe: Fantastic – our favourite.

White-water rafting: Very short trip – a bit disappointing.

Yala Safari: Excellent. Good guide and vehicle.

Sigiriya: Good trip, very interesting.

Dambulla Cave Temple: As above.

Polonnaruwa: As above.

-KP – Norwich, UK

August 17, 2013 : Thuwan [driver/guide] was excellent – no faults.

Cinnamon Lodge, Habarana: Typical mass-market hotel.

Mas Villa, Kotmale: Damp in room, but expected in the region?

Master Campers, Wildlife Parks: Tents quite basic with dated accessories. Food, service and location more than compensated for the lack of style in the tents.

Yala Villa, Yala National Park: How strange! Unsatisfactory for two families – bedroom one was a double, bedroom two had eight beds, two adults had to share with the children. No welcome from staff. Worst accommodation of the trip.

Number One Mirissa: Fabulous – great end to our fantastic holiday. Very accommodating, friendly staff. Would definitely return to this hotel.

Pinnawela Elephant Orphanage: Great to see the elephants bathing in the river – not that much else happening in the orphanage.

Sigiriya Rock: Excellent trip out – very interesting.

Village tour: Great, very interesting. Interaction was good too.

Polonnaruwa: Good trip – children got a little bored towards the end.

Yala National Park: Complete and utter waste of time and money – the game drivers were useless. A rugby scrum has more decorum! Too crowded. Badly managed game park.

-SC – UK

August 17, 2013 : I was impressed with this whole set-up. Naren [consultant] was efficient, responsive, friendly and professional. Price compared favourably and I felt I was dealing with a company who had real inside knowledge of Sri Lanka. Both of our driver/guides were delightful and enhanced our holiday experience. They had slightly different approaches but were both attuned to us. We would highly recommend both. Both had to sort out an accident or breakdown and did so with minimum fuss whilst keeping us informed and being mindful of our schedule. What very nice, professional people.

Goldi Sands, Negombo: Great break after long flight. On our return we were very generously upgraded to a fabulous suite.

Ashburnham Estate, Elkaduwa: Hosts and staff make this hotel. It is a taste of an older world. Guests can sit and eat together if they wish which we found very convivial. Lovely stay here.

Jungle Beach, Kuchchaveli: Luxury and beauty on a big scale. Stunning location, slightly removed from the real world. Staff delightful, sometimes slightly obsequious training too apparent. Too little Sri Lankan food on offer. Rooms leaked seriously in rain storms.

Chaaya Blu, Uppuveli: Bit of an anti-climax – a large mass-tourism hotel. Soon settled and enjoyed hotel and location, felt more in touch with real Sri Lanka. Room leaked badly in storm.

Sigiriya Village, Sigiriya: Another mass-tourism hotel. Horses in the extensive, beautiful grounds make it feel more intimate. Rooms are very quirky.

Minneriya Safari: Despite hordes of tourists it was a real treat to be up close to wildlife and have the benefit of a park ranger. Very moving.

Temple of the Tooth: Glad we saw this, although we were slightly underwhelmed.

Tea Plantation: Fascinating – hugely enjoyable.

Pinnawela Elephant Orphanage: Although very touristy, elephants are irresistible.

Elephant Ride: Fulfilled life’s ambition even if I did feel a total tourist.

Dambulla Cave Temple: Extraordinary, wonderful, beautiful. Quite busy.

Sigiriya Rock: Fabulous, breath-taking.

-BB – London, UK

August 17, 2013 : Good advice given during booking process, always responded to emails quickly. More comprehensive details and images given regarding sites and hotels would be very useful. Our driver/guide provided us with excellent service – he was always friendly and punctual. No complaints at all. Vehicle perhaps a little dated.

Jetwing Lagoon, Negombo: Room wasn’t ready, staff very helpful and kept us informed – it did not hinder our stay. Food from a la carte menu not great quality.

Cinnamon Lodge, Habarana: Liked this place very much – very attractive and well-positioned. Did not get interconnecting rooms, instead two adjacent lodges.

Weir House, Ulapane: Did not realise/was not made aware that it is an hour from Kandy. Food excellent, very remote location. Unable to use pool because of leeches in grass. Rooms and linen damp – uncomfortable. Manager did not give us space and watched us too often. Weather did not help (rained for four days).

Cinnamon Wild, Yala: Room excellent. Food selection not as good as Cinnamon Lodge, but still good. Service very slow.

Sigiriya Rock: Really enjoyed it – excellent.

Minneriya National Park: Excellent – good driver.

Polonnaruwa: better site than Anuradhapura.

White-water rafting: Excellent.

Yala National Park: Excellent driver.

-CA – UK

August 17, 2013 : Had trouble paying balance from my end – Red Dot brilliant in solving the problem.


August 16, 2013 : Ashok [driver/guide] was very pleasant. He was very polite, extremely punctual and always ready to assist us. When a problem arose over the elephant ride he was quick to effectively resolve it.

Jims Farm Villas, Matale: Good food but would prefer more authentic cuisine. Small portions.

Wild Grass Nature Resort, Sigiriya: Food very good, good sized portions.

Yala Safari: Excellent – family enjoyed this well-organised trip.

-IG – UK

August 16, 2013 : William [driver/guide] was perfect. We would like to thank him so much for this wonderful journey. He was polite, punctual and ideal for a family. – we really appreciated him a lot.

Jetwing Vil Uyana, Sigiriya: We asked for bungalows next to each other.

Villa Rosa, Kandy: Very personal and cosy.

Ceylon Tea Trails Castlereagh, Dickoya: Everything is perfect.

Cinnamon Wild, Yala: Service was more impersonal.

The Wallawwa, Kotugoda: Next to airport – good for one night.

Minneriya Safari: Great experience with elephants.

Elephant Ride: Great for children.

Polonnaruwa: Wonderful ancient city.

Tea Plantation: Very interesting.

-VM – China

August 16, 2013 : RAJ [driver/guide] was always helpful, courteous, patient and gave us all the information we wanted and more. He was waiting for us each morning. We will most definitely recommend him to any friends and family who want to visit his beautiful country.

View Point Villa, Ella: Excellent food. Problem with water on two occasions.

Yala Safari: Excellent guide.

Dambulla Cave Temple: Beautiful.

-RM – UK

August 15, 2013 : Generally pleased with Red Dot. Itinerary well-planned, hotels well-selected.

Jetwing Lagoon, Negombo: Good location close to airport. Pool large and nice. Staff loud at night, food okay. One step below other hotels on our journey.

Ulagalla Resort, Anuradhapura: This hotel is the one we will talk about for years to come – an amazing experience. Unique welcoming ceremony. Being in the middle of a working rice farm with diverse wildlife was unforgettable. Room large and excellent.

Uga Bay, Pasekudah: Great beach. Food very good but long wait for it. Water yellowish colour, bad smell. Lifeguard friendly and helpful.

Bougainvillea Retreat, Victoria: View of Victoria Reservoir was excellent, especially the sunrise. Owner was very helpful, gave a lot of good tips. House has character, very entertaining for a family with small children (board games/movies/pool table).

Ceylon Tea Trails Tientsin, Dickoya: Incredible experience. Excellent, excellent service, exquisite food. Walking along the trails was a once in a lifetime experience. Room not in good shape, needs painting and carpets need cleaning.

The Wallawwa, Kotugoda: Room great, big and comfy. Hotel quite nice, well-maintained, mosquito problem.

Wilpattu National Park: Didn’t have good luck, saw few animals. Tough to do with children.

Sigiriya Rock: One of the highlights of the trip – we loved it!

Polonnaruwa/Dambulla Cave Temple/Anuradhapura: Worthwhile to visit – really interesting places.

Kandy Perahera: Once in a lifetime opportunity.

-OT – Istanbul, Turkey

August 15, 2013 : More guidance on train travel, i.e. ‘observation carriage’ vs first class for more scenic views. Otherwise good. Suma [driver/guide] was superbly helpful, engaging, interesting and enthusiastic and passionate about Sri Lanka. He did everything – often going out of his way – to look after us and ensure we saw the ‘real’ and best of Sri Lanka. We have had a most memorable trip.

The Kandy House, Kandy: Superb food, excellent service. Location out of the way with terrible road access. Otherwise really great.

Lavender House, Pussellawa: Beautiful place/grounds, food doesn’t match up to price. Poor and expensive wine list. Nice place but overpriced.

Dutch House Galle: Best hotel of the week – we look forward to returning. Service, room, food and pool all marvellous. Great Sri Lankan breakfast.

The Wallawwa, Kotugoda: Adequate, near airport.

Temple of the Tooth: Great

Kandy boat trip: Sweet trip, if a bit touristy.

Cultural Show: Touristy, would not recommend.

Pinnawela Elephant Orphanage: Lovely elephants! Feeding time good, lunch by river charming.

Botanical Gardens: Very impressive – must go!

Train journey: Disappointing – small windows, no restaurant, poor service.

Tea Factory: Good.

Galle: Everything great.

-AW – Singapore

August 14, 2013 : Aravindha [driver/good] was amazing – without him our trip would never have met the quality that it did! He made our holiday very valuable.

Priyankara Hotel,Tissamaharama: Rooms were a little shabby.

Kelburne Mountain View Cottages, Haputale: Super!

Green Paradise, Dambulla: We made an official complaint to Jonah [consultant] and asked for a refund.

St Andrews Hotel, Nuwara Eliya: A big hotel.

Swetha Villa, Kandy: Great place!

Yala Villa, Yala National Park: Great!

Polonnaruwa: Interesting.

Kataragama: Fantastic!

Kandy: Great!

Colomb: Great!

-FW – Germany

August 13, 2013 : A straightforward booking process – no surprises. Alternative itinerary provided was fine. Gamini [driver/guide] has been thoroughly professional throughout the tour. He has a very broad range of local knowledge on flora and fauna, able to show us examples seemingly at will and engaged in conversation on a range of topics – history, politics and religion – without being judgemental or dogmatic. Driving was always efficient, even when faced with particularly bad roads. Overall very happy with him.

Mount Lavinia Hotel, Mount Lavinia: Room let down by bathroom. Views stunning, limited wine by the glass. Very good and reasonable spa.

Ceylon Tea Trails Norwood, Dickoya: Pretty much faultless. Staff attentive and supportive, packed lunch perfect at short notice.

Heritance Kandalama, Kandalama: Very busy in comparison to other hotels – felt somewhat noisy and less peaceful. Decent and pricey packed lunch, spa expensive.

Villa Bentota, Bentota: Great place to unwind at the end of holiday. Staff very attentive.

Tea Factory: First class tour. Very informative and fun.

Dambulla Cave Temple: Great visit.

Sigiriya Rock: Brilliant. Went on a public holiday, so very busy – despite that, brilliant. Good guide.

Minneriya Safari: Excellent. Well-timed.

Polonnaruwa: Very interesting but very hot. Poor toilet facilities. Good museum.

-RS – Auckland, New Zealand

August 12, 2013 : Sumith [driver/guide] is excellent. He is knowledgeable with destinations, points of interest and general information. He’s flexible, willing to go out of his way to accommodate our needs and does anything to make our trip pleasant. His vehicle and driving skills are excellent. We are very happy with his services and would gladly recommend him to other travellers.

Minneriya Safari: One of the highlights of our trip.

Galle Fort: A wonderful place to visit. Nice to see such a well-preserved historical site.

-BA – Singapore

August 12, 2013 : Wicky is a good driver/guide.

CASA Colombo, Colombo: Lighting is too dim.

Ceylon Tea Trails Tientsin, Dickoya: Wonderful experience – staff are excellent.

-JS – Singapore

August 12, 2013 : Sarath [driver/guide] was very attentive, courteous, obliging and protective. He is a careful driver and was very positive, helpful and caring throughout, always concerned about our well-being.

The Wallawwa, Kotugoda: Excellent hotel. Staff very friendly and helpful.

Queens Hotel, Kandy: Food and service was not up to standard. Interesting from a historical perspective. Very noisy.

Heritance Tea Factory, Kandapola: Excellent, unique.

Cinnamon Wild, Yala: Very interesting, lots of animals. Night infrared safari is expensive and not good viewing.

Galle Face Hotel, Colombo: Expensive, average food. Charged for wifi.


August 11, 2013 : Naren [consultant] was able to answer any questions and provide quotes very quickly. Very comfortable, smooth driving in Nalim’s [driver/guide] pristine van. He was calm, friendly, informative and fun.

Goldi Sands, Negombo: Good pool and breakfast. No wifi in rooms, quite large gaps around doors onto balcony. Some mosquitos.

Kalus Hideaway, Uda Walawe: In a huge separate cottage in the garden – beautiful airy room, large gaps around French windows so lots of mosquitos. More luxurious than we expected.

Zion View, Ella: Great food, amazing views, friendly host.

Chaaya Village, Habarana: Lovely pool and surroundings. Very good food, efficient staff. ‘Army camp’ feel, rooms good inside.

Chaaya Blu, Uppuveli: Generally good. Food and restaurant staff not as good as Chaaya Village. Hideous live music!

Heritance Kandalama, Kandalama: Amazing architecture, views and food.

Mulkirigola: Beautiful and quiet cave temples. Lovely views, cheap entry.

Uda Walawe National Park: Well-organised, not too invasive – thoroughly enjoyed the visit.

Train journey: Beautiful. Excellent seats at the front of the observation car.

Minneriya National Park: Pricey and excellent.

Sigiriya: Impressive but expensive.

Marble beach: Beautiful, quiet bay with clear water.

Marble beach: Beautiful, quiet bay with clear water.

Aukana Buddha: Stunning.


August 11, 2013 : Samarakoon [driver/guide] was excellent – he was always polite, helpful and punctual. He gave good advice and was a safe driver. Excellent general knowledge of Sri Lanka, nothing was too much trouble. We cannot praise him enough; he is a credit to Red Dot and we recommend him to anybody. We missed him as soon as our tour ended.

Jetwing Vil Uyana, Sigiriya: Good all-round experience. Excellent service.

Ellerton, Kandy: Food choice good, very helpful staff.

Kelburne Mountain View Cottages, Haputale: Exceptionally helpful staff.

Cinnamon Wild, Yala: Staff helpful and on-hand. Buffet food.

Aditya, Rathgama: Staff could not do enough for us. Exceptional food!

Minneriya Safari: Good driver.

Yala safaris: Very good driver, as good as a tracker!

Sigiriya Rock: Good guide, very informative.

Pinnawala Elephant Orphanage: Disappointed that it was turned into a type of zoo – would not recommend.

Dambulla Cave Temple: Our driver was very informative and knowledgeable.

Temple of the Tooth: As above.

-DC – UK

August 10, 2013 : Ayanthi [consultant] provided us with a very well-planned schedule. Our driver/guide has an excellent knowledge of locations, hotels and all sites visited. He is very polite and has an excellent working attitude, providing great information ahead of our arrival at destinations. I’m very impressed!

Colombo City Hotel, Colombo: Rooms a bit old, A/C not working.

Chaaya Village, Habarana: Five stars!

St Lachlan Hotel, Negombo: An excellent hotel.

-DL – Singapore

August 10, 2013 : In general a very good trip. We expressed a wish to spend the minimum time possible in the car and, towards the end, we felt some locations were poorly chosen as they resulted in long travel days. Our driver/guide was a very pleasant man who shared a lot of interesting information about his country with us. He provided a fantastic service in catering for our children of a wide age-range. He was always flexible and suggested very good excursions. We tasted many fruits with him and learned how they were used. He was very helpful upon arrival at each hotel and we would not hesitate to recommend him to family and friends.

Jetwing Beach, Negombo: Fantastic stay.

Chaaya Village, Habarana: Bar staff very helpful and friendly, enjoyed evening entertainment. Asked for adjoining/connected rooms but were put in separate blocks.

Chaaya Blu, Uppuveli: Hotel generally okay, although food often cold and not cooked to order. Plenty of staff, no one keen to keep beach clean. Needs more attention to beach and service to get to the standard of other hotels.

Cinnamon Citadel, Kandy: Fabulous views from balcony. Good food, buffet and a la carte. Good evening entertainment, excellent cocktails.

Ceilao Villas Colombo: Excellent choice. Good caring staff, fabulous BBQ.

The Wallawwa, Kotugoda: Disappointing arrival – driver left to unload our bags. Fantastic food, waiters defensive when queries raised. Beautiful setting, very tranquil and relaxing.

Elephant Ride: Fantastic.

Minneriya Safari: Fantastic.

Sigiriya: Excellent.

Dambulla Cave Temple: Excellent.

Village tour: Really fantastic.

Pigeon Island: Great.

White-water rafting: Brilliant.

-JB – Leeds, UK

August 10, 2013 : Good information provided by Dirk [consultant] on which sites to visit – liked that he asked for preferences first, i.e. wildlife, luxury etc. Quick response to emails, efficient booking and payment process. Need more guidance on how far in advance to book first choice hotels – did not realise it would be so busy three months prior! Sunarath [driver/guide] is a very safe driver. He was always punctual, kept the car clean and we enjoyed the knowledge he provided us about birds and trees.

Jetwing Lagoon, Negombo: Very good food, good value for money. Beds a bit uncomfortable, rooms need mosquito nets. Quite noisy with airport arrival/departures late-night/early morning.

Cinnamon Lodge, Habarana: Good resort-style hotel, friendly staff but slow service. Two twin beds together is not really a double! Shower old, bathroom amenities poor.

Ceylon Tea Trails Tientsin, Dickoya: Excellent – wonderful place, should recommend to all guests. Loved it , highlight of the trip. Great décor and service, bad access road.

Frangipani Tree, Thalpe: Nice with friendly staff. Needs more finesse – no in-room tea/coffee, no bathroom amenities.

Sigiriya: Excellent – a must-see. Very good guide with the right balance of enthusiasm and information. Should warn guests more about the level of fitness needed – I found it quite demanding.

Minneriya National Park: Elephants were amazing – good to see them as a gathering. Too many jeeps allowed though, very crowed and lots of fumes.

Pinnawela Elephant Orphanage: Very nice. Good to visit and see baby elephants up-close.

Kandy: Not so interesting – okay for a drive through but not a long stop.

Galle: Excellent – amazing history, clean and quiet.

Spice Garden: Very good and worthwhile seeing.

-SS – Singapore

August 08, 2013 : We told Lukmanie [consultant] what type of people we are and what kind of holiday we wanted. She listened carefully and put together an itinerary and accommodation that was just right. Jamaldeen [driver/guide] is a real professional. He was always waiting for us with everything prepared (including bottled water) and seemed to know everyone in Sri Lanka, which made things easier for us. He has a dry sense of humour and natural reserve. Eric [driver/guide] spoke better English, was less reserved and is not such a good driver.

Villa Araliya, Negombo: Better than we expected – a lovely place. Food very good, great pool.

Galkadawala, Habarana: Manli’s ecolodge was our favourite place – she and her team made us so welcome. Location by lake and wildlife made it unforgettable. Food first-class.

Borderlands, Kitulgala: Well-managed activity centre. Lovely greeting, excellent instructor, marvellous tents – a real novelty. One evening cut short for showing of a loud children’s film at 9:30pm.

Slightly Chilled Yellow House, Dalhousie: Food unexpectedly good. Novelty drinking beer from a tea pot. Lovely owners. Great views from dining room, dirty windows.

Kalus Hideaway, Uda Walawe: Hotel and grounds fantastic. Well-managed, keen interest in wildlife. Excellent food and service.

Rainforest Eco Lodge, Deniyaya: Magical place, wonderful location. Don’t think it had the right management in place – all seemed too process-driven. Staff lack enthusiasm, too many contributing too little to our stay. Wildlife guides very good.

Hibiscus Villa, Unawatuna: Just been refurbished, lovely place to stay. Owner and family very welcoming.

Sea Lotus Park, Trinco: Got upgraded to a deluxe room – superb. Great location. Sri Lankan food great, Western food unimpressive.

Elephant ride, Habarana Lake: Best elephant ride location we saw. Really appreciated having someone take our photos for a small fee.

White water rafting: Great fun – well-managed.

Hill Country train ride: Brilliant.

Uda Walawe National Park (Safari): Great vehicle, very comfortable.

Bird-watching and jungle trek, Sinharaja: Very good and knowledgeable guide. Treks a bit short.

-AW – UK

August 07, 2013 : Very professional and helpful staff. Our driver/guide was always on time and helpful, showing us extra sites not in the original itinerary.

Ravanas Secret, Ella: Had an amazing time. Staff so nice, food excellent.

Galkadawala, Habarana: Beautiful hotel. Food excellent, staff nice and helpful. Had some animals in our room on the first day.

Jungle Beach, Kuchchaveli: Excellent service, rooms very comfortable, clean and beautiful.

Sigiriya: Great guide, very satisfying to climb up.

Minneriya National Park: Great guide. Got to see elephants very close up.

Polonnaruwa: Was interesting.

-BF – Montreal, Canada

August 06, 2013 : Roy was great – helped to make it a very enjoyable holiday. Highly recommend him to anyone. We felt comfortable and at ease at all times.

Palpatha, Wilpattu: Great service.

Cinnamon Lodge, Habarana: Noisy air-con in room.

Nilaveli Beach Hotel, Nilaveli: Room basic but okay. Photos on website better than reality – not quite the most beautiful beach hotel on the island!

Ellerton, Kandy: Outstanding! Might be a little cramped when fully booked.

Galle Face Regency, Colombo: Rather tired, part way through a renovation programme.

Wilpattu Safari: Four hours was too long.

Minneriya Safari: Greta fun, saw loads of elephants close up!

Polonnaruwa: Very hot but interesting.

Sigiriya: Great.

Botanical Gardens: Great.

Temple of the Tooth: Too busy as before festival.


August 05, 2013 : Overall the booking process was very good. We have travelled in other countries with various driver/guides but Ram is far and away the best we’ve ever had. Ram was flexible and made appropriate suggestions when requested. He drove safely, maintaining a cool head at all times. Ram was always punctual, well-presented, happy and enthusiastic and the car was clean and comfortable.

CASA Colombo, Colombo: Good butler.

Heritance Kandalama, Kandalama: Tired and dated in places. Design and location unique and fantastic. Lots of large tour parties there.

The Kandy House, Kandy: Building is exceptional, layout very good. Lovely styling, big mosquito problem.

Warwick Gardens, Ambewela: Our favourite hotel for location and styling. Enjoyed communal dining, lack of internet. Intermittent hot water.

Jetwing Lighthouse, Galle: Suited to large tour parties – attention to detail not of Boutique hotel standard. Furnishings need updating.

The Wallawwa, Kotugoda: Good location for the airport.

-RA – London, UK

August 05, 2013 : Very efficient booking process. Sarath [driver/guide] was very helpful, informative, knowledgeable and intuitive to our needs. He had a great sense of humour and a genuine interest in our enjoyment of the trip, even buying us fruits to try. He was always available if required. He had to cope with some difficult roads and did very well.

The Wallawwa, Kotugoda: Good to relax here for a few days after a long flight. Lots of mosquitos, good massages.

Jetwing Vil Uyana, Sigiriya: Exceeded expectations. Loved the location and the abundance of wildlife on our doorstep.

Villa Rosa, Kandy: Enjoyed quiet location outside busy Kandy. Road to villa not easy. Food excellent, room a bit dated.

Ceylon Tea Trails Castlereagh, Dickoya: Exceeded expectations on every level. Relaxed and informal service, still with a high degree of excellence. Amazing location.

Excursions: All activities in itinerary were excellent and very enjoyable.

-MF – UK

August 05, 2013 : Good service, slight delay in responses but always polite and friendly.

Jetwing Vil Uyana, Sigiriya: Beautiful, unique setting. Good starting point for our honeymoon.

Clove Villa, Kandy: Excellent, personalised service.

Ceylon Tea Trails Summerville, Dickoya: Perfect in every way.

The Wallawwa, Kotugoda: Good stopover for flying out the next day.

Sigiriya: Well-planned.

Dambulla Cave Temple: Enjoyable but fairly swift.

Botanical Gardens: Beautiful.

-HM – UK

August 04, 2013 :  

Palpatha, Wilpattu: Very good for Wilpattu safari.

Sigiriya: Very interesting historical site – fantastic views at the top.

Minneriya Safari: Fantastic for elephants.

Elephant Safari: Great fun for the kids.

Village tour: As above.

Wilpattu Safari: Excellent – had a very good tracker and driver – saw a leopard!

-SF – Singapore

August 04, 2013 : Dirk [consultant] was very helpful – answered all questions very promptly. Chrishan [driver/guide] was fantastic. Very knowledgeable, an excellent driver, polite, considerate, helpful. Red Dot could not hope for a better ambassador for their company. Worth every penny!

St Lachlan Hotel, Negombo: Expensive food. Very good location near airport.

Mud House, Anamaduwa: Profile didn’t reflect excellent activities available.

Jungle Beach, Kuchchaveli: Much smarter than we were expecting. Food far too expensive.

Cinnamon Lodge, Habarana: General surroundings (pool and garden) are excellent.

Cinnamon Citadel, Kandy: Very nice rooms, too noisy. Music from bar can be heard in rooms at night.

Weir House, Ulapane: Big garden, so steep almost unusable.

Ceilao Villas Colombo: Expecting use of whole villa, not just two rooms.

Yala Safari: Excellent – good driver.

-CC – Bristol, UK

August 03, 2013 : All problems encountered were sorted. Not sure the programme exactly reflected our desire to have contact with Sri Lankan people and culture – perhaps we did not make this clear enough. We enjoyed our time with Wicky [driver/guide].

The Wallawwa, Kotugoda: Excellent all round.

Ulagalla Resort, Anuradhapura: Fabulous setting, amazing facilities. Lack of atmosphere. Staff caring and attentive.

Heritance Tea Factory, Kandapola: People and experience were excellent – made up for the necessary compromises in space and food quality.

Buckingham Place, Rekawa: Fantastic and amazing! All around brilliant, would have stayed longer.

Galle Face Regency, Colombo: Terrible in comparison to the quality of every other hotel. Shabby, dated, oversized, poorly maintained.

CASA Colombo, Colombo: Excellent! Recommend this hotel highly.

Minneriya Safari: Excellent.


August 02, 2013 : Ayanthi [consultant] provided us with an overall excellent service during the booking process. Namunu [driver/guide] was wonderful! Way above what we expected. He did so many extra things for us – we only learned on the last day that he had been providing bottles of water for us every day at his own expense! He is a gem and a delight, responsible for making our holiday such a happy, special one.

St Lachlan Hotel, Negombo: Ideal for first night – close to airport, comfortable and clean.

Heritance Kandalama, Kandalama: Great experience – fabulous! Somewhat isolated, a great base to explore the surrounding countryside. Food amazing!

Chaaya Village, Habarana: Lovely setting.

Villa Rosa, Kandy: Rooms varied – some excellent, others lacked facilities. Leaking toilet not fixed when we reported it.

St Andrews Hotel, Nuwara Eliya: A bit disappointing. Food average. Bar and reception staff great, dining room staff consistently indifferent.

Priyankara Hotel,Tissamaharama: Great setting, clean and comfortable. Food average. Reception staff good, restaurant staff indifferent.

Palace Mirissa, Mirissa: Dated and dirty, food terrible. Dangerously poor lighting, awful room.

Paradise Beach Club, Mirissa: Fabulous! A perfect place to relax. Thank you to Red Dot and Namunu for getting us here so quickly and without expense – excellent customer service.

Fort Printers, Galle Fort: Rooms in the new section are great. Everything was terrific.

Sigiriya: Great, but more physically exhausting than anticipated.

Dambulla Cave Temple: Quite moving.

Polonnaruwa: Fascinating.

Minneriya: The best!

Anuradhapura: Terrific.

Temple of the Tooth: Terrific.

Royal Botanical Gardens: Lovely – well-maintained and peaceful.

Train journey: Wonderful.

Yala National Park: Good.

Village tour: Fantastic! Don’t change a thing. Lovely people.

Tea Plantation: Good. Pity we were there on a Saturday when no activities were available.

Bundara National Park: Wonderful – incredible in the morning.

-EA – Sydney, Australia

August 01, 2013 : Shane [driver/guide] has been excellent throughout the whole trip – best driver and guide we could have wished for. Vehicle wasn’t equipped for off-r