Our Booking Conditions only come into force when you accept our
Travel Voucher and pay a deposit. That is the legal contract between us. But we
would urge you to remember the moral contract, too. A small minority of people
request many hours of research and bookings fortailor-made itineraries and then
casually cancel without explanation. Red Dot values the higher behavioural
standards of the vast majority of its customers.
Sri Lanka office
Office hours 0900 to 1730 Monday to Friday, Sri Lanka time. Answer phone
monitoring and call-back service on evenings Monday to Friday and Saturdays.
Closed except for emergencies on Sundays and public holidays.
Note: Sri Lanka is 5.5 hours ahead of GMT. Calls from Europe are therefore best
made by lunchtime.
Holiday Hotline from UK: 0870 231 7892
Direct to our sales consultants in Colombo Normally 10p a minute from UK
landline. Cost of mobile and non-UK calls vary.
International sales line: +94 117 895810 (normal
international call rates apply - ask for a ring-back service)
Low-cost Internet call from UK: 0113 815 0864 Low-cost Internet call from your
own landline or mobile - direct to our sales agents in Colombo. Monday to Friday
0900 to 1730 Monday to friday only.
Our India office
Office hours 1000 to 1930 Monday to Saturday, India time. Closed except for
emergencies on Sundays and public holidays.
Note: India is +5.5 hours ahead of GMT.
International sales line: +91 11 6592 4883 (normal
international call rates apply - ask for a ring-back service).
(Note: For 2-country combination tours, please ring our Sri Lanka office).
Ring our expert consultants in Sri Lanka and India to solve the trickiest
itinerary questions. Or, if that is not convenient, simply email us at
firstname.lastname@example.org, with full details of your requirements. You can
state your phone number, and ask for a call back at anytime.
All Amex cards - transactions in GBP only
Note: An additional credit-card charge of 1.0% is added to the
amount shown on your Travel Voucher. Any unpaid credit-card fees will be
recharged. Small credit card fees subsidise our own credit-card charges and so
enable us to offer a low base price to all our customers.
Debit cards (no additional charge)
Visa Debit (UK issued)